The way ahead

Geoffrey Tierney

Divisional Manager

Local Government Efficiency and Modernisation

Geoffrey Tierney

Divisional Manager

Local Government Efficiency and Modernisation

1. Local e-government

2. Modernisation and Efficiency

3. Ways forward

1. Local e-government

2. Modernisation and Efficiency

3. Ways forward

“e-government is not an end in itself. It is at the heart of the drive to modernise

government. Modernising local government is about enhancing the quality of local services and the effectiveness of local

democracy.” The National Strategy for Local e-Government

(November 2002)The National Strategy for Local e-Government

(November 2002)

Programme components

Support for individual councils

IEG - priority outcomes

ISU

Support for Partnerships

National Projects

Capacity Building

e-Innovations

Directgov: Home & Community Franchise

Marketing/monitoring/evaluation

Support for individual councils

IEG - priority outcomes

ISU

Support for Partnerships

National Projects

Capacity Building

e-Innovations

Directgov: Home & Community Franchise

Marketing/monitoring/evaluation

Current and Projected Spending on Local e-Government (IEG3)

£-

£200

£400

£600

£800

£1,000

£1,200

2001/2 2002/3 2003/4 2004/5 2005/6

Mil

lio

n

Central Government Local Authorities

Resources

IEG3 - BVPI 157 Results

Estimates of ESD capability (BVPI 157)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

IEG1 29% 38% 59% 82% 98%

IEG2 34% 49% 71% 89% 100%

IEG3 33% 46% 66% 86% 99%

2001/2 2002/3 2003/4 2004/5 2005/6

IEG3

IEG2

IEG1

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

En

gli

sh L

oca

lA

uth

ori

ties

Transactional Websites 3% 6% 28% 71% 98%

Contact Centres 3% 5% 13% 48% 91%

One Stop Shops 8% 12% 21% 48% 90%

2001 2002 2003 2004 2005

Development of Main e-Access Channels (IEG3)

Priority outcomes

Schools

Community information

Democratic renewal

e-voting / e-consultation

Local Environment

Payments

Libraries, Sports &Leisure

Transport

Benefits

support for Vulnerable

Schools

Community information

Democratic renewal

e-voting / e-consultation

Local Environment

Payments

Libraries, Sports &Leisure

Transport

Benefits

support for Vulnerable

Support for vulnerable people

Accessibility of services

High take up of web-based transactional services

Making it easy for citizens to do business with the council

Support for vulnerable people

Accessibility of services

High take up of web-based transactional services

Making it easy for citizens to do business with the council

Main Challenges

Embedding e as central to delivering local government’s agenda

Focus on delivery

Change/programme management

authentication/data sharing

Realising Benefits

value for money/efficiency

take up

organisational change

Delivering national project products in time to make a difference

Embedding e as central to delivering local government’s agenda

Focus on delivery

Change/programme management

authentication/data sharing

Realising Benefits

value for money/efficiency

take up

organisational change

Delivering national project products in time to make a difference

www.localegov.gov.uk

Modernisation and Efficiency Team

Implementing the National Procurement Strategy

Developing Strategic Partnerships

Addressing Pay and Workforce Issues

Trading and Companies

Efficiency Review Outcomes

Modernisation and Efficiency Team

Implementing the National Procurement Strategy

Developing Strategic Partnerships

Addressing Pay and Workforce Issues

Trading and Companies

Efficiency Review Outcomes

Local Government Baseline Spend

Workstream Baseline£bn

Transactional Services 0.9

Procurement: Commodity Goods & Services 26.0

Procurement: Construction 8.2

Back Office 7.1

Productive Time 38.5

TOTAL 78

Also - Policy, Funding and Regulation Workstream

Workstream Baseline£bn

Transactional Services 0.9

Procurement: Commodity Goods & Services 26.0

Procurement: Construction 8.2

Back Office 7.1

Productive Time 38.5

TOTAL 78

Also - Policy, Funding and Regulation Workstream

Contact Details

Local eGovernment team :www.localegov.gov.uklocalegov@odpm.gsi.gov.uk

Modernisation and efficiency team :met@odpm.gsi.gov.uk or for further information on developing strategic partnershipsvisit www.odpm.gov.uk/ssdp