The View – Sept/Oct 2014

8
GHS Welcomes the World to Greenville Over Labor Day weekend, more than 350 athletes from 30+ countries gathered in Greenville for the Union Cycling International (UCI) Para-cycling Road World Championships—the first time since 1998 this event was hosted in the United States! Among the competitors were eight members of GHS’ own Team Roger C. Peace who competed for Team USA. GHS is proud to have been the title sponsor of this international event because it inspired people with all levels of abilities to transform their perception and look beyond limitation to opportunity. Para-cycling is a division within UCI, the cycling arm of the International Olympic Committee. Athletes with disabilities use specially adapted bikes and techniques to race competitively at blistering speeds. e World Championships are a qualifying event for the 2016 Paralympics in Rio de Janeiro. Competition took place at Clemson University’s ICAR Millennium Campus and the BMW Performance Center. Athletes competed in four categories: • Tandem cycling for visually impaired athletes • Tricycle cycling for athletes with an impairment specific to balance and coordination • Hand cycling for athletes with lower limb constraints • Upright cycling for athletes, oſten with at least one prosthetic limb, who require an adapted “standard” bike e road to the World Championships began several years ago when Roger C. Peace Rehabilitation Hospital (RCP) added hand cycling to its adaptive sports programs, which also include water sports and golf. e programs are driven by RCP physicians, staff and volunteers committed to helping those with disabilities live full and engaging lives. The G R E E N V I L L E H E A L T H S Y S T E M Vol. 64, Issue 5 September/October 2014 Oconee Medical Center Joins GHS On October 1, Oconee Medical Center officially joined Greenville Health System. e hospital’s new name is Oconee Memorial Hospital (OMH); the campus name is Oconee Medical Campus (OMC). With the addition of the new campus comes a change in leadership. Jeanne Ward, who has served as president and CEO for 11 of her 41 years at OMC, now is regional president. In this role, she will provide leadership in achieving GHS’ mission, vision, values and strategic goals within the Oconee and Pickens markets. She also will lead GHS’ clinical integration activities with Baptist Easley Hospital, of which GHS is 50% owner. Hunter Kome, who has worked at OMC for seven years, five as chief operating officer, has been named campus president. OMC includes the 169-bed Oconee Memorial Hospital, 120-bed Lila Doyle long-term care and rehabilitation center, GHS Cancer Institute, Omni Place physician office complex and headquarters for the local EMS. GHS also has assumed operation of Oconee’s physician network, home health services and 15-bed Cottingham Hospice House. Learn more about the integration at ghs.org/newsroom. Employees unveil Oconee Memorial Hospital’s new name during October 1 festivities marking the addition of Oconee Medical Campus to GHS. “Nothing excites me more than to have the entire Oconee Memorial Hospital team become part of GHS and share in our vision to transform health care for the benefit of the people and communities we serve.” – GHS President and CEO Michael Riordan GHS is proud to have been the title sponsor of this international event because it inspired people with all levels of abilities to transform their perception and look beyond limitation to opportunity. Team USA enters the Parade of Nations, part of the kickoff to the UCI Para- cycling Road World Championships. Para-cyclists in the hand-cycling category get ready to roll.

Transcript of The View – Sept/Oct 2014

Page 1: The View – Sept/Oct 2014

GHS Welcomes the World to Greenville Over Labor Day weekend, more than 350 athletes from 30+ countries gathered in Greenville for the Union Cycling International (UCI) Para-cycling Road World Championships—the first time since 1998 this event was hosted in the United States! Among the competitors were eight members of GHS’ own Team Roger C. Peace who competed for Team USA.

GHS is proud to have been the title sponsor of this international event because it inspired people with all levels of abilities to transform their perception and look beyond limitation to opportunity.

Para-cycling is a division within UCI, the cycling arm of the International Olympic Committee. Athletes with disabilities use specially adapted bikes and techniques to race competitively at blistering speeds. The World Championships are a qualifying event for the 2016 Paralympics in Rio de Janeiro.

Competition took place at Clemson University’s ICAR Millennium Campus and the BMW Performance Center.

Athletes competed in four categories:

• Tandemcyclingforvisuallyimpairedathletes

• Tricyclecyclingforathleteswithanimpairmentspecific to balance and coordination

•Handcyclingforathleteswithlowerlimbconstraints

•Uprightcyclingforathletes,oftenwithatleastone prosthetic limb, who require an adapted “standard” bike

The road to the World Championships began several years ago when Roger C. Peace Rehabilitation Hospital (RCP) added hand cycling to its adaptive sports programs, which also include water sports and golf. The programs are driven by RCP physicians, staff and volunteers committed to helping those with disabilities live full and engaging lives.

The

G r e e n v i l l e H e a l t H S y S t e m

Vol. 64, Issue 5 September/October 2014

Oconee Medical Center Joins GHSOn October 1, Oconee Medical Centerofficially joined Greenville Health System.The hospital’s new name is OconeeMemorial Hospital (OMH); the campusname is Oconee Medical Campus (OMC).

With the addition of the new campus comes a change in leadership. Jeanne Ward, who has served as president and CEO for 11 of her 41 years at OMC, now is regional president. In this role, she will provide leadership in achieving GHS’ mission, vision, values and strategic goals within the Oconee and Pickens markets. She also will lead GHS’ clinical integration activities with Baptist Easley Hospital, of which GHS is 50% owner. Hunter Kome, who has worked at OMC for seven years, five as chief operating officer, has been named campus president.

OMC includes the 169-bed Oconee Memorial Hospital, 120-bed Lila Doyle long-term care and rehabilitation center, GHS Cancer Institute, Omni Place physician office complex and headquarters for the local EMS. GHS also has assumed operation of Oconee’s physician network, home health services and 15-bed Cottingham Hospice House.

Learn more about the integration at ghs.org/newsroom.

Employees unveil Oconee Memorial Hospital’s new name during October 1 festivities marking the addition of Oconee Medical Campus to GHS.

“Nothing excites me more

than to have the entire

Oconee Memorial Hospital

team become part of GHS

and share in our vision to

transform health care for the

benefit of the people and

communities we serve.”

– GHS President and CEO

Michael Riordan

GHS is proud to have

been the title sponsor

of this international

event because it inspired

people with all levels of

abilities to transform

their perception and look

beyond limitation

to opportunity.

Team USA enters the Parade of Nations, part of the kickoff to the UCI Para-cycling Road World Championships.

Para-cyclists in the hand-cycling category get ready to roll.

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Quick Takes

Hometown: Rockford, Ill.

Family: Wife Diane

Work/life balance: Hiking, travel, photography

Little-known fact: Has visited all 50 states

except Mississippi

Finance: We responsibly direct our resources to support our mission.•OperatingMargin:1.8%•EpicAmbulatoryRollout:Achieve“BestPerformer”

designation•TotalPMPMSpend:Increasepermemberpermonth

spend by no more than 6% over FY14 cost

Academics: We educate to transform health care.•ScholarlyActivity:200peer-reviewedpublications,

presentations, etc., with GHS identification or attribution•ExternalFundingforResearchActivity:$3million•StudentOpinionSurvey:Createsurvey

GHS is a goals-driven organization. We’ve become used to thinking about where we’re headed based on clearly defined goals and measures. We also know that these goals cascade from the system level down to departments and work units—that means every employee can connect his or her work to our vision, mission and goals.

Our pillar goals connect staff members to each other in that we all know what is important. These goals also provide me with opportunities to communicate strategic initiatives that will allow GHS to transform health care. Many FY 2015 measures, such as an efficient Epic Ambulatory rollout and improving the health of a population in the wellness measure, focus on competencies needed to be successful in a population health environment.

We all have a shared interest in achieving these goals. The results from four of these pillars, with a few exceptions, will influence the annual employee incentive—People, Service, Quality and Finance. There are several “spotlight” goals in FY 2015—The Magnet Journey, Total PMPM Spend and Student Opinion Survey. These will not be part of the employee incentive but are important to our future success.

Michael C. RiordanPresident and CEO

L E A D E R S H I P

Riordan Report

Leadership ProfilePeter tilkemeier, mD, mmm, Chair, Department of Medicine

In late June, Dr. Tilkemeier joined GHS has chair of the Department of Medicine—the system’s largest clinical department. He comes to GHS from the Cardiovascular Institute at Lifespan Hospital System in Rhode Island, where he served as vice director and professor of Medicine at Warren Alpert Medical School of Brown University.

Dr. Tilkemeier brings professional leadership, clinical experience and scholarly expertise to build on the solid clinical and academic foundation already present in GHS’ Department of Medicine. A cardiologist by training, Dr. Tilkemeier is in clinical practice at GHS Carolina Cardiology Consultants and serves as professor of Medicine at the University of South Carolina School of Medicine Greenville.

This summer, the newcomer answered some questions posed by our editor:

Q. What are you looking forward to at GHS?A. I have seen a broad spectrum of health systems in the U.S., but GHS truly is a leader. We have a unique opportunity with everyone aligned from the medical school through resident training to strong clinical programs. GHS is a health system that is learning to expand and ready to become a true clinically integrated health network.

Q. How did you become interested in administrative medicine?A. A wise mentor helped me see that I could influence change within health care from a much larger perspective as a physician with formal training in management and business. This realization became more solidified as I explored further, eventually earning a masters’ degree in medical management.

Q. How does your philosophy of patient care serve you as an administrator?A. Putting the patient and patient experience first in all decision-making processes simplifies everything. Providing the resources to ensure that every patient has access to the right care at the right time in the right place should be the focus of everything we do. This notion is impossible to accomplish by yourself. Good leaders are only as good as the teams they work with—that leads to everyone’s mutual success.

Q. In your interactions with staff in different settings within the system, what has impressed you about the people who work here? A. I have seen an absolute dedication, focus and engagement to ensure excellent patient care. From an outside perspective, I can see what a great system GHS is and the potential it has to succeed in achieving its mission through a clear vision shared by everyone. The friendly, open, working environment truly makes every minute at work enjoyable!

Shared Goals for Fiscal Year 2015October 1 marked the start of a new fiscal year and, with it, a new set of shared goals to help us progress toward our vision of transformation and live our mission: heal compassionately, teach innovatively and improve constantly.

While I’ve talked about these goals at Town Hall Meetings and other settings, I want to be sure that all employees know our system-level priorities.

FY 2015 Organizational Goals and Measures

People: We work to transform health care.•EmployeeOpinionSurveyParticipation:87%•WellnessMeasure:ReduceA1cby3%inthosewith

diabetes enrolled in Health Partner Wellness Program, and reduce average LDL by 3% in those with an LDL greater than 136

Service: Patients and families are the focus of everything we do.•Inpatient:75thpercentileHCAHPS•Ambulatory/PhysicianPractices:63rdpercentile

CGCAHPS•EmergencyServices:46thpercentileNationalPress

Ganey database

Quality: We provide right care at the right time and in the right place.•CMSClinicalValueBasedPurchasingCompliancefor

specific clinical measures•MagnetJourney:ApplicationsubmittedbySeptember

30 along with consistent GHS clinical practice

Growth: We develop our system to meet the needs of our communities.•NumberofprovidersenrolledinMyHealthFirstNetwork:1,750

FY 2014 was a terrific year for us, in large part, because our entire team was well aligned and focused on achieving common goals. I believe that together we have the opportunity to have another outstanding year.

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L E A D I n g t H E W A y

One of GHS’ goals is to become a health value leader—providing the right care at the right time in the right place. This means offering more accessible, affordable care focused on total health and well-being. That objective begins with GHS employees, the people who demonstrate our mission, vision and values every day. GHS strives to provide comprehensive, competitive benefit plans. To encourage employees and their families to improve and maintain their health, GHS offers opportunities for premium discounts and rebates.

New for 2015Health plan premiums increase slightly. Two savings opportunities can help offset that cost:

1. Join the Health Partners Wellness Program (HPWP) and receive a premium discount. Simply check the HPWP box on the Open Enrollment Portal. In doing so, you agree to partner with your doctor to manage health concerns reported on your HRA. Even if you are healthy, you still receive a discount.

2.Receiveannualinsurancerebatesupto$200basedonwellness screening results or other alternative. Earn another$100throughdesignatedactivities.

Learn how at www.onecommunity.com/ghs or contact [email protected].

Also, look for the following changes:

• Primarycareco-paysdropfrom$25to$20.

• NewfederalregulationsseparateOut-of-PocketMaximums for medical expenses and prescriptions, so the overall increase for 2015 is minimal.

• Spousalsurchargeincreasesfrom$70to$75apayperiod.

• TheEmployeeServicesbenefitforGHSOutpatientServices as defined by GHS Policy S-102-21 will end December 31. The policy will be removed from the Manual of Policy Directives starting 2015.

• Healthplanmemberswillhaveaccesstomorenetwork providers through GHS’ participation in MyHealth FirstNetwork(MyHFN).Note:Whilemoreproviders willjoinMyHFN,somemayleave,whichcouldimpact your benefits.

• Specialfinancingforbariatricsurgeryisavailabletocovered employees and their dependents.

• Arecommendedpharmacyformulary(standardizedlistof medications) has been developed to help employees and GHS experience better pricing and savings on prescriptions.

• Mail-orderrefillsarenowavailablethroughUpstateMedical Pharmacy.

• GHS’newEyeInstitutewillofferALLemployees20%off non-covered vision services.

2015 Open Enrollment Runs Throughout November How to Enroll1. Review your 2014 Total Rewards Statement in the

BenefitssectiononeNettohelpplanyour2015benefits.

This year’s enrollment process is easy: If you have no changes, and you and your spouse/partner have completed the HRA and wellness screening before October 31, you are done. Your benefits automatically roll over for 2015. One exception: If you have a Flex Spending Account (FSA) and want to continue that benefit, you MUST enter an amount for 2015. 2.November1-30,gotoeNetto… •Selectyour2015FSAamountoropenanFSAaccount •JoinHPWPifnotcurrentlyenrolled •Addorremovedependents •Reviewvoluntaryplansandmakeanychanges

Need help?Contact your representative in the Benefits Department.

Benefits team members: (l-r) Karen Trammel, Employee last name A-E; Kristie Cady, Employee last name F-L; Rachel Kincaid, Employee last name M-P; Lesia Childress, Employee last name Q-Z; Helen Jones, FMLA and Melissa Howell, Medical Certification for FMLA

2015 Open Enrollment

Is Nov. 1-30

Open Enrollment packets,

including 2015 Employee

Benefit Summary, will be

mailed to employees’ homes

in late October.

Remember! You and your spouse/partner must complete an HRA and wellness screening each year to qualify for the GHS health plan the next year.

Details on employee benefits are in the 2015 Employee Benefit Summary and online athttps://mybensite.com/greenvillehr.

Watch Open Enrollment videos on GHSNet, What’s Happening at GHS and https://mybensite.com/greenvillehr.

Four Facts for FSAs

1. Set aside pre-tax dollars to pay for medical or dependent care expenses

2. Save up to 40% on eligible expenses such as the following:

• Medical: co-pays, co-insurance, deductibles and glasses/contact lenses

• Dependent care: day care, after- school care and adult day care

3. Over-the-counter products are no longer eligible medical expenses unless you have a prescription

4. a convenient debit card is pre-funded with your annual FSa elections (keep your current card)

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S E R V I C E E X C E L L E n C E

GHS’ Commitment to Excellence uses evidence-based leadership practices to help reach our

goals for continued success. Each star in the logo represents a pillar—People, Service, Quality, Growth, Finance or Academics. Pillars help us think about and organize the work we do at GHS. Commitment to Excellence builds on our

strong foundation of service excellence and patient- and family-centered care.

“Hardwiring” these practices throughout our team will make GHS an even better place to work,

practice medicine and receive care.

Stellar ServiceSeptember Stellar Stars

William Perez, MD,OB/GYNResidentIII,wasnominatedfor providing spiritual comfort to a grieving family. While examining a patient in the last weeks of her pregnancy, Dr. Perez discovered that the baby had died. Heartbroken, the father tried unsuccessfully to reach their family priest. Noticingtheirdistress,Dr.Perezgentlyputhishandsonthe mother’s shoulders and prayed for them. Amber Chapman, medical assistant, Pulmonology/Eastside, is recognized for her initiative and compassion. An elderly woman had arrived as a new patient. She was in a wheelchair, disoriented and alone. She also was incontinent, and her wet clothing added to her agitation. Chapman quickly found some clean clothes and helped the patient wash and dress before her visit. Allyson Hale, medical writer/editor, Research/Patewood, is commended for being aware of her surroundings and securing a safe environment. A small boy had become separated from his mother near the Employee Pavilion at Greenville Memorial Hospital. He stepped on the escalator and fell. Hale, who had just stepped off the elevator on the other side, saw the boy and quickly helped him. October Stellar Stars

Lynn Davis, RCP Admissions, demonstrated heal compassionatelyafterhours.Onherwaytoanappointment, she stopped to get gas. She noticed that the cashier was perspiring and did not look well. She asked him about his symptoms and then called EMS. The cashier wasworkingalone,soshealsocalledhismanager.Afterher appointment, Davis stopped by the store to ask about the man. Patrick Jinks, Chaplain/GMH, came in when he was off-duty to comfort parents whose infant was dying. He counseled the family, prayed with them and baptized the infant. He helped create meaningful memories to sustain them during a difficult time. His ministry touched this family deeply and was a blessing to the staff member who submitted his Stellar Star nomination. Christopher Bray, MD, Pediatric Orthopaedics, showed dedication while not on call. On Saturday, he visited a patient with a bone infection. Her conditioned had worsened, so he stayed until she was stable. On Sunday, Dr. Bray checked on her again; she needed surgery that day. He made the arrangements but waited until the patient’s father arrived before starting the procedure.

Standard of the MonthWinning Teamwork Thismonth’sCOMPASSIONstandardisoffersupportand demonstrate teamwork. One of many examples of how this behavior serves GHS’ mission is collaboration among units during last year’s GHS Safety Campaign Falls Contest. (See photos on next page.)

Everyone who participated is commended for helping prevent and reduce patient falls. Congratulations to these winners: Greenville Memorial Hospital staff in CVMonitoredSurgery,RenalMedical,Pulmonaryand Surgical Specialty. Units received certificates and acknowledgmentgiftsof$250fromMichelleTaylor-Smith,vicepresidentofPatientCareServices/CNOandChief Experience Officer, and Carol Moody, Associate ChiefNursingOfficer.

Here are some strategies developed to reduce falls:•Manageenvironmentalhazards(chairs,poles,etc.)in

patient rooms. •Followpolicyinsteadoflookingforotheroptions,

conduct post-fall huddles to openly discuss the fall and how it could have been prevented, round hourly and emphasize bathroom assistance.

•Changeworkflowpracticesbypostingstaffnearpatients with high-fall risk, reduce call response times, create a “no pass” call light zone and eliminate staff congregating in work areas.

•Useexistingtoolsandtechnology(bedandchairalarms,Vocera)toalerttheneedforimmediateassistance when a patient is trying to move without help. One unit activated all bed alarms for patients after11p.m.

• Implementvisualcuessuchaspostersinthebreakroom that document the fall status for individual patients as a “fall” or “‘no-fall” day.

How do these strategies reflect support and teamwork? Staff show they are willing to stop and help co-workers, speak open and honestly during post-fall huddles, adapt to change in workflow, and take extra time each day to update posters.

These are just a few examples of compassion in action that take place daily in each unit and work area across the system.

Holly Hutchins, BA, BS, MHA, RN, Risk Manager, assisted with this article.

Volunteers of the MonthBuddy Clayton istheVolunteerof the Month for September. Since March 2013, Clayton has assisted patients and staff in the GI Lab at Greer Memorial Hospital. He works Thursdays and also serves on any day that the census is particularly high. Clayton is known for his hard work, kindness and dedication. He also is an excellent mentor to student volunteers.

Ann McDowell istheVolunteerofthe Month for October. Since 2008, McDowell has volunteered 5,000+ hours at Laurens County Memorial Hospital where she currently serves intheVisitorInformationCenterand Surgical Waiting Area. She is a dedicated supporter; during last year’s flu season when she could not be at the hospital, she worked at home to complete projects for various departments.

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KudosAnn Leverette, RN, Cardiac Cath Prep & Recovery/GMH, was presented the DAISY Award for Extraordinary Nurses.Shewasnominatedby staff in Coronary Intervention and Recovery for her compassionate care, team spirit and exceptional nursing skills. Leverette is respected for her critical thinking skills and willingness to work wherever there is need. Staff wrote, “She adds cohesiveness to our unit, and we feel our patients are safe and well cared for in her care.”

Stephanie Lamarche, BSN, RN, Coronary Care/GMH, is 2014 UPLIFT Coach of the Year. This honor recognizes dedication and commitment to patient and employeesafetythroughUPLIFT(UsingPortableLiftsinFacilitating Transfers).

NominatedbypeerKatieNicholasBeach,BSN,RN,Lamarche is an advocate for safely moving, turning and transferring patients. From organizing the storage room to making equipment more accessible to training and promoting staff safety, her efforts have helped CCU staff decrease injury rates and deliver safe, efficient patient care.

Since 2008, UPLIFT has led to reduced clinical turnover, staffinjuryreductionof78%andcostsavingsof90%.Program effectiveness continues, thanks to UPLIFT coaches system-wide who educate patients and staff on usingminimalliftequipmentwithinacultureofsafety.

(l-r) Kathryn Hunt, BSN, RN; Pat Moore, BSN, RN, interim nurse manager, CCU, CIRU and Cardiac Cath Prep and Recovery; Stephanie Lamarche, BSN, RN; Heather Mayer, BSN, RN, UPLIFT facilitator.

S E R V I C E E X C E L L E n C E

Fay Towell, MALS, director/Health Sciences Library and Archives, recently published the chapter, “Overview of the Healthcare Environment,” in Health Librarianship: An Introduction. This book serves as an authoritative resource and textbook for health sciences librarianship students and professional medical librarians.

GHS’ Blood and Marrow Transplant Program was recognizedbytheNationalMarrowDonorProgramforexceptional service in apheresis and collection. GHS offers both autologous transplants (patients receive their own stem cells) and allogeneic transplants (patients receive stem cells from a related or unrelated donor) as treatment methods for adults with blood-borne diseases such as leukemia, lymphoma and myeloma.

Greer Memorial Hospital received a Studer Group Excellence in Patient Care Award in the category of Highest Performing HCAHPS–Definitely Recommend.

Greenville Memorial Hospital staff in CV Monitored Surgery, Renal Medical, Pulmonary and Surgical Specialty are the winners of the GHS Safety Campaign Falls Contest. Congratulations! This effort is the result of dedicated teamwork. Read more in our COMPASSIONstandardcolumnon page 4.

Surgical Specialty, Renal Medical and Pulmonary staff

CV Monitored Surgery staff

VHA Takes Extra Step to Excellent ServiceGHS’VascularHealthInstitutegoesanextrastepinfinding ways to improve service. Recognizing the vital importance of working relationships between staff and providersincustomerservice,VHAstaffmembershave designed their own internal survey. Questions

are focused on staff perception oftheVHAphysiciansandprofessional providers such as nurse practitioners and physician assistants.

Topics include the provider’s timeliness, attitude toward staff, openness to suggestions and examplesofcustomerservice.Afterthe survey, the staff recognizes one physician and one professional provider who received the highest percentage of survey responses with “always.”

Congratulations to 2014 recipients Thomas Oliver, MD (TopDocaward)andBlairMiller,PA-C(TopNon-physician Provider Award)!

Dr. Oliver (center) with Tammy Ellis (left), VHA practice manager, and Shelley Bauer, RN (right), clinical manager, Wound Healing and HBO Center

Blair Miller, PA (center), with (l-r) Tammy Ellis and Shelley Bauer, RN

Page 6: The View – Sept/Oct 2014

GHS Promotes First SergeantIn September, Lynn Picard was promoted to sergeant of the GHS Department of Law Enforcement—the first officer in the GHS police force to be promoted since it was established in 2011. A member of the force since 2013, Sgt. Picard has an extensive background in criminal investigation, road patrol and telecommunications. She will supervise the communications center and have shiftleaderresponsibilitiesforroadpatrol,includingscheduling, training and employee development.

As GHS has grown, so has its commitment to security; in the last year, the force has doubled to about 26 members. The force is supported by 100+ security officers from American Security.

Brian Picard pins rank insignia, a sergeant’s chevron, on spouse Lynn—GHS Law Enforcement’s first officer promoted to a leadership position.

Congratulations, PI GraduatesInNovember2013andJanuary2014,thefollowingcompleted performance improvement training in Work-Out and/or Change Acceleration Process methodologies. Participants then applied the training to projects that improved processes ranging from streamlining the budget processtoengagingstaffinimplementingbedsideshiftreporting.

Work-Out is a systematic way for a group of people to develop performance improvement strategies in a relatively short time that have a lasting impact. Like all PI processes, Work-Out begins with a specific measurable goal. The “work-out” may take place over several days. Impact is measured over approximately 14 weeks.

Change Acceleration Process typically is focused on organization-wide improvement and uses various tools.

To learn more about PI training at GHS and for information on upcoming training opportunities, contact Shannon Harris in Management Engineering at [email protected].

Front row (l-r): Executive VP and COO Greg Rusnak, PI Trainees Jennifer Rogers, Sanjiv Wijenaike, Tracy Weaver, Bob Pegram, Jennifer Ahlum, Michelle Julian, Chavonne Good, Beverly Merry and PI Training Program Coordinator Shannon Harris. Graduates not pictured: Sharon Warday, Angie Neeley, Kaley Steele, Rosemerry White, Bonnie Leonard, Carole Nesmith and Terrie Kirkpatrick.

A R O U n D t H E S y S t E M

EpiCenter UpdateDuringValidationSessions,theEpiCenterTeamworkedclosely with GHS End Users to validate future-state workflows within Epic. Early next year, EpiCenter will be hosting Workflow Walkthrough sessions to demo the validatedfuture-stateworkflowsfromtheValidationSessions. Workflow Walkthroughs will help prepare end users for Go-Live and allow the EpiCenter team to confirm the validated workflows and associated training.

Because effective Epic training is vital to the success of each department during the Epic Ambulatory Go-Live, upcoming Epic training sessions are not optional. Starting April 2015, End Users will be provided with foundational role-based training. Please expect additional communication as courses are posted on HealthStream.

Learn more at http://epicenter.ghsnet.ghs.org/.

GHS Around the WorldStaff members of the Comprehensive Rural Health Project in Kenya have uniforms thanks to the efforts of GHSvolunteers.Afterlastyear’slogochange,volunteerslaundered their coats and shirts embroidered with old logos and sent them to the clinic.

The effort was spearheaded by GHS volunteer Jean Cochran afterlearningabouttheneedfromhermother,FrancesMarkham, who is involved in organizing donations of uniforms for various organizations in Africa. The photos were taken by Markham’s friend, a district superintendent of the United Methodist Church in Kenya.

Clinical staff at the Comprehensive Rural Health Project in uniforms donated by GHS volunteers.

Seed Fund for Advanced PediatricsWilliam Schmidt III, MD, PhD, medical director of GHS Children’s Hospital, wife Jean and his familymadea$1million donation to create the Children’s Hospital Seed Fund for Advanced Pediatrics, an endowment that will support “big leap forward” pediatric innovations and help make the hospital a regional leader inadvancedcare.ShortlyaftertheirgiftwasannouncedSeptember 8, a match from an anonymous donor also was announced, bringing the seed fund’s starting total to $2million.

CVT Program AccreditedTheCardiovascularImagingLeadership(CVT)program,offered by Clemson University in partnership with GHS, has been approved for initial accreditation by the Commission on Accreditation of Allied Health Programs. The collaboration is one of only eight programs nationwide to offer an undergraduate degree in cardiovascular technology.

The program is unique in two ways: 1) adult echocardiography and vascular technology training are offered simultaneously; 2) students have a strong undergraduate background in public health..

Toastmasters Development OpportunitiesLooking to develop employees on a limited budget? Consider joining GMH Toastmasters Club.

Toastmasters develops organizational, communication and leadership skills in a supportive environment. For more information or an opportunity to visit, contact Lynn Ethridge at [email protected]. Like us on Facebook at GMH Toastmasters Club.

The View OnlineThe View is online at GHSnet, news & information, GHS news, The View.

For home access, go to www.ghs.org/publications. Scroll down publication icons, then click The View. at user iD prompt, type ghs. For password, type view.

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A R O U n D t H E S y S t E M

‘Congratulations & Sympathies’ to Go Online

For many years, “Service Anniversaries” and “Congratulations & Sympathies” have appeared in The View. These brief records connect us in a way that transcends job title, role, salary, education or facility. As GHS has grown, so has the space needed for these notices. Over the last two years, we have had to significantly reduce the type size for these two sections to fitallnames.Aftercarefulconsideration—includingreviewoffeedbackfromlast year’s Town Hall reader survey—we no longer will post “Congratulations & Sympathies” on this page.

CongratulationsCongratulations to these employees celebrating births and marriages:

Chad and Kristi Carlson, Mktg and Carolina Cardio, on their daughter, Emily Lauren, Sept. 9.

Rhonda Cox, Qual Mgmt, for her grandson, Wyatt Jesse Holmes, Aug. 20.

Kelly Plaia Crocker, Corp/Benefits, for her marriage Sept. 13 to tracy Crocker.

Ansley Shaw grounsell, Corp/Phys Rel, for her marriage Oct. 18 to Clark grounsell.

SympathiesOur deepest sympathies to these employees on the death of their loved ones:

Susan Bagley, greer Mem/EVS, for her mother.

Family and friends of Shakirai Banks, gMH/Fam Birthplace, on her death, July 16.

Susan Black, gMH/CV & Mon Surg, for her sister.

Janice Bragg, gMH/Pharm, for her brother.

Joanne Bryson, Life Ctr/Massage, for her mother, Jennie Hadley, June 28.

Lori Buchanan, greer Mem/Mammo, for her father.

Judy Bynum, PMH/Vis Svcs, for her father, James McAbee, July 28.

Angela Carsten, gMH/Surg Preassessment, for her father-in-law, Christopher Carsten Jr., July 27.

Christopher Carsten, Vasc Surg, for his father, Christopher Carsten Jr., July 27.

Ken Childress, Corp/Systems, for his father, James Childress, July 8.

Christine Cogsdill, LCMH/PAS, for her spouse, Maxie Cogsdill, July 26.

Janice Combs, RCP/OP Brain Inj, for her mother, Sara Kirby.

Joy Conger, the Cottages, for her mother, July 25.

Denise Cooley, grvl Ob/gyn-Verdae, for her mother, Bernice Painter, Aug. 6.

Lisa Corley, Corp/Mktg, for her nephew, John Clements, Aug. 28.

Mae Cox, ngH/LtAC, for her grandmother.

teresa Crowl, gMH/Mat Svcs, for her mother, Joan Franklin, Aug. 27.

Barry Davis, Heart Prgm/Phys Practice, for his mother, Clarice Davis, Aug. 3.

William tom Dempsey, gMH/Broncho, for his father, Bill Dempsey, July 17.

Patricia Dillard, gMH/nurse Fam Partnership, for her father, Lonnie Owen.

Jeanette Edwards, gMH/Food Prod, for her sister, Dorothy Mangle, Aug. 5.

Pam Freeman, Peds neurosurg, for her mother, July 7.

Joann gill, Cancer Inst-Seneca, for her husband, James “Eddie” gill, July 25.

Myra griggs, PMC/OP OR, for her mother, Bettye Bridges, July 2.

Angela gross, Plastic Surg & Aesth/UMg, for her brother, Richard Bates, Aug. 7

Elsa Hailu, gMH/Med Renal nsg, for her brother.

Dawn Harris, Regional Uro, for her daughter, Shakirai Banks, July 16.

Kelly Harris, SHCC-Patewood, for her grandmother, Mary Puckett, July 28.

tonya Harrison, gMH/Surg Specialty, for her spouse, Jason Harrison, July 17.

Judy Hinton, Life Ctr/Member Svcs, for her father, Henry Massey, Aug. 1.

gary Hipps, Corp/Mktg, for his son, tucker Hipps, Sept. 22.

Kevin Hodge, Corp/Fin Admin, for his father- in-law, Aaron Van Wormer III.

treaser Jackson, gMH/EVS, for her mother Mary Lee Jackson, Aug. 14.

Rosa Jones, greer Mem/Surg nsg, for her daughter, Felissia Jones.

Darlene Langley, gMH/Lab, for her sister, Dorothy Mangle, Aug. 5.

John LaRocque, greer Mem/EVS, for his brother, thomas LaRocque.

Jeannie Lee, Life Center/Admin, for her father, Richard Wilson, Aug. 21.

Janice Lowe, gHS OP Rad-nuclear Med, for her father, Oscar Russell, July 21.

Ralph Mangle, HMH/Lab, for his sister, Dorothy Mangle, Aug. 5.

Benjamin Manning, UMg/Phys Practice, for his mother, Janice Ashley Manning, Aug. 18.

Patrick McLear, gvl Ent, for his father, Patrick M. McLear, July 31.

Donna McRee, gMH/Women’s Ed, for her husband, David McRee, July 26.

Kerrilyn Meadows, gMH/Rad, for her father-in-law, Robert James.

Shirley Miller, gMH/Renal nsg, for her father, Wade glenn, July 27.

Amy Minor, gMH/EtC, for her mother, Mary Frances Vanadore, Aug. 23.

glenda Oliver, gHS/Rad, for her father, W.H. taylor Sr., July 14.

Lisa Oliver, Corp/PAS, for her mother-in-law, Kaye Oliver, Aug. 16.

Condra Pearson, Cancer Inst-Faris Rd, for her father, Willie Pearson, July 14.

James Peterson, for his father-in-law, Charles Fooshe, Aug. 17.

Valerie Pickett, UMg/PBO, for her mother, Patricia Ward.

Bettye Robinson, Corp/PAS, for her brother, Jules turner, July 25.

Frances Rogers, gMH/Mat Svcs, for her mother, Aug. 3.

Beverly Shumate, greer Mem/gI Lab, for her mother, Annie thompson, July 27.

tokeshia Simpson, LCMH/EtC for her father, Perry Miller, Aug. 20.

Haley Smith, gMH/Lab, for her mother, Sheila Smith, Aug. 5.

September Service Anniversaries

October Service Anniversaries

40 YearsSandra FonvilleSherry SeawrightVeldaShorter

35 YearsDeanna BerryhillJennie BosticCharlene CampbellWilliam CraigMildred MedlinSusan Mullinax

30 YearsPamela BroughtonKaren CookRita Cushman

Linda HamrickLisa MullinaxKyle PuckettJudith RabbCharles Thames

25 YearsTeresa BowlingDawn CheathamTeresa ClaryAlicia CoeMary FreemanKerry HardinGloria HollingsworthSharon JacksonJulie MartinJanet Paige

Sue RamirezRobin StellingLaura Wilbanks

20 YearsJoanna BeckertWayne BellTina GallowayJoan MitchellMelinda SchellKelly Wood

15 YearsMary DavisMarsha DuffyTamara FeelyGenie Finley

Leigh GossRevonne HarrisonSteven JeffriesTheresa KyleJennifer MederJackie MullinsKelly RansomeJeannine StreetmanCatherine Wallen

10 YearsTonya AndersDarlene BarksdaleDarryl CadeBonnie CampbellDori ClarkRuth Conger

Donna CrookRuby DanielJenny DreisbachCarmen Faulkner- FennellTamara HaglerToni HoganTarasha JonesRosa JonesAndrea LudwigJennifer ReevesAnita RodgersLydiaVanDykeNikkiWadeAndy WalkerCheri Yeargin

5 YearsLorie AllenNikkiAndersonElaine AppersonTreva BennettAmanda BlackMargret CallahanHeather CantrellTosha CoxPamela DavisAileen ErikssonEmmanuel FajardoHarold GroganPaula HenaoAlisha HolderAnna MacriAmanda McCarthy

Kerry McKenzieHolly MooreMilena MorenoJillNewmanDeborahNolffJennifer OrtscheidMonica OshieldsAlessandra PinciaroRhonda ReederKenneth RogersKaree RutledgeJena SchraderSabrina ScottDmitriy SenchukMargaret St. CyrTerrell StoneAmy Strange

Barbara ThompsonRuth Ann TopperEnrique TorresShannon TrippVestaWeemsEllison WeltonBethany WoodfordSteven YoungJohn YowRobert Zielinski

40 YearsDebra ClarkVeniceMcCall 35 YearsBeverly BrookshireRobin FarrKatharine GodseyStephen HeslewoodEthel LoganCheryl MyersDianne Watson 30 YearsJohn BarnesJanice BowlinCheryl Chastain

Jerre-Lynn QuarlesPamela SheltonJeraldine Stokes 25 YearsSandra BurnsSandra CornAngela FreemanTammy GarrettJudy GoolsbyShelva LangKathleen MartellDenise MortonCraig Snider

20 YearsTawanda BurrisBelinda CollinsSherry DavisJames JosephCheryl ManningSandra PhillipsDenise ReisnerMary TruelockMerriVojta 15 YearsLisa AkersSandra AndersonMonica CogsdillShirley CrookSondra CuddPamela HarrisGail Kattouf

JudyLoftisRussell LoweryRobin ParisStacy Parkhurst 10 YearsKenneth BrownMaria CanasTheresa DeckerHelene GearhartCharels GreeneGail HarperJane HoughtonTheresa IntileJennifer JustusNicoleLewisJenniferMcNeilJean OwensAnna Polan

Sherri RobertsTammy SaucierElizabeth ShortPatricia SitarskiTina SittonJosefinaValladolidSheila WestSharon Wirnsberger 5 YearsAshely AbercrombieVictoriaAlexanderMargaret AllenAmanda AylorHagop BabayanPavel BaldeaDouglas BarrettMindy BluffRebecca Bork

Pamela BowensDianne BradleyTanya BriggsKimberly BrolinRachel CoxMaureen CoyneMarianneCroftGwendolyn DearmanGeorge DowSharon DunningTheresa FerryTiffany GibsonJanet GuggenheimDavid GuiraoRoberta HarrigerErla HawkinsMarilyn HillStephanie HillMichael Horvath

Sharon HutchinsonTonya HysingerTasha IveryVinaJainCharissa JohnsonTresela JordanBarbaraKraftKelli LandrithLaura LaytonCheryl LeeApril MartinBonita MatekaGeorgia MerrittBarbara MillsBarry MorrisonMichelle O’ShieldsSheri PatrickStephanie PostolJason Resotka

Marcellious RiceEric RobersonJennifer RosenbergTiffany SandersLinda ShainAnna SkeltonApril SmithDonald SmithVickiSmithTakeshia SullivanSarah ThibodeauxAndreaVaughnJack WardBrian WeatherbyKyle WeirQuinton WilliamsLaura Wohlrab

Suzanna Spangler, gMH/Onc nsg, for her mother.

Lorinda Stewart, Vasc Surg, for her father, Jack Valentine.

Shirley Suggs, gMH/EVS, for her sister, Janie McChesney.

Lolita Sullivan, MDC/Print Shop, for her mother-in-law, Lillie Sullivan, Sept. 27.

tori tapper, Laurens FP, for her father, Aug. 21.

Luanne thayer, Ctr teaching & Lrng, for her spouse, Aug. 18.

Edward thomas, gMH/Spiritual Care & Ed, for his mother-in-law, June 30.

Jeanne tucker, gMH/Vis Svcs, for her grandson, tucker Hipps, Sept. 22.

Laura turman, Corp/Epic, for her father, Perry Hollan, July 28.

Rhonda Walker, Hlth Info Mgmt, for her mother-in-law, Kathy Walker, July 17.

Lawrence Weston, Arrhythmia Consult/Carolina Cardio, on the death of his daughter, July 25.

Venita Walker, gMH/EVS, for her father-in-law, Claude Workman, July 14.

Eugene Wilkes, MDC, for his brother, Robert Wilkes, Sept. 21.

Vickie Williams, Corp/PAS, for her spouse, Dale Williams, Aug. 3.

Kevala Winston, gHS OP Rad, for her father, James young, Aug. 4.

Family and friends of Stephen yaeckel, Mobile Care, on his death, July 12.

Fran young, Laurens FP, for her mother, Sara Barnett, Aug. 27.

BeginninginNovember,“Congratulations&Sympathies”willbepostedonlineonlyatGHSNet.Thus,thisisthelastissueofThe View to print this feature. The View, however, will continue to print “Service Anniversaries” to honor the commitment of employees with five or more years of service. Please continue to send your announcements for births/adoptions, marriages and deaths to [email protected]. And remember to look for births/adoptions, marriagesanddeathsatGHSNet.

Page 8: The View – Sept/Oct 2014

NONPROFIT ORG.U.S. POSTAGE

P A I DGREENVILLE SCPERMIT NO. 842

© Greenville Health System, October 2014

to report news, email [email protected] or fax to 797-7562, attn: The View

Meredith McGinnis, editor GHS Creative Services, graphic design

Connect with us. Learn what’s going on at GHS.facebook.com/greenvillehealthsystem

twitter.com/ghs_orgyoutube.com/ghsbroadcast

read The View online at http://ghsnet.ghs.org/view/theview-Current.pdf or the employee access page on www.ghs.org

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greenville Health System701 grove Roadgreenville, SC 29605-5601

Upcoming Events

Community Connections

Please Recycle

Take a Loved One to the Doctor Day GHS’ Annual Take a Loved One to the Doctor Day was a great success, with 250-350 people attending: 57womenreceivedclinicalbreastexamscreeningsand 65 men received prostate screenings. Blood pressure and body mass index screenings also were conducted. The event took place at the Salvation Army Ray & Joan Kroc Corps Community Center.

This event promotes preventive health education and awareness to the minority community. Attendees can take part in health discussions, exercise demonstrations and speak with representatives from various health agencies. Community sponsors include UsTOO, which promotes prostate cancer education and support, and JAMZ radio.

Flu Vaccine Schedule 2014All employees must take the flu vaccine by November 21. The free injectable version is available on the dates below. The nasal and intradermal versions are available while supplies last. Employees may be vaccinated at any site.

The non-GMMC schedule follows:Oct. 21: 6:45 a.m.-4 p.m. Patewood Center/PMC Oct. 24: 7-11 a.m. Bldg. A, 2nd Floor hallway/PMC Oct. 24: 12:30-4 p.m. PMH Community Room Oct. 21 & 23: 6:45 a.m.-4 p.m. Suite 300 Classroom/HMHOct. 23 & 24: 6:45 a.m.-4 p.m. 2nd Floor Classroom/GMCOct. 21 & 24: 6:30 a.m.-1:30 p.m. Classroom/NGHOct. 22 & 29: 6:45 a.m.-4:00 p.m. 2nd Fl. Women’s Life Center/LCMHOct. 22: Leadership Development RetreatOct. 27: 1-3 p.m. Room 23 (2nd Floor)/ GHS Downtown

Vol. 64, Issue 5 September/October 2014

The

Oct. 28: 8-10 a.m. Conference Room 2/MDCOct. 31: 9 a.m.-noon Bldg. 7; 1:15-3:30 p.m. Bldg. 1/Independence Pointe Spartanburg: TBD Employees and covered dependents over age 18 also may obtain the flu vaccine from their primary care doctor or a licensed vendor such as Walgreens or CVS. Be sure to request documentation of your vaccination and submit it along with your Employee ID number to Employee Health and Wellness. Questions? Contact Gina Wallis at 455-4208 or [email protected].

Run4Life 5K and One-mile WalkNov. 8 Caine Halter YMCA, 9 a.m. A smoothie bar, live music and kid-friendly activities follow the race. Proceeds benefit cancer research at the GHS Cancer Institute and the Cancer Society of Greenville County. Join the GHS team at run4lifesc.org. Match to Marrow 5KNov. 15 Heritage Park, Simpsonville, 9 a.m. Proceeds benefit the National Marrow Donor Program and the GHS Blood and Marrow Transplant Program. To register, please visit go-greenevents.com. When registering, be sure to indicate GHS as your team.

Students from Virginia College and USC Upstate performed body mass index and blood pressure screenings.

Prostate ScreeningsIn addition to prostate screenings offered at Take a Loved One to the Doctor Day, GHS provided freescreeningsatitsGreer,NorthGreenvilleand Simpsonville campuses. GHS collaborated with UsTOO and ZERO–The End of Prostate Cancer (which supports research, education and screenings) and provided the mobile unit that traveled to the campuses as well as the Take a Loved One to the Doctor Day event at the Kroc Center.

A total of 106 prostate screenings were conducted at GHS campuses.

(l-r) Inez Hannon, manager, Customer Services, Greer Medical Campus, and Pat Robinson, site supervisor for ZERO, help people register for screenings.