The Vertically Integrated Apple Pie: How vertical integration drives the need for Standard Work and...
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How vertical integration drives the need for Standardized Work and enables improvement JEROMY MARKWORT – LEAN COACH, PACIFIC NORTHWEST NATIONAL LABORATORY December 2, 2014 1 AGx Three Rivers Convention Center Kennewick, WA December 1 st 2014 [email protected] @jmarkwort PNNL-SA-106947
description
How vertical integration drives the need for Standard Work and enables improvement. Using vertical integration to reduce costs, increase efficiency and develop staff.
Transcript of The Vertically Integrated Apple Pie: How vertical integration drives the need for Standard Work and...
How vertical integration drives the need for
Standardized Work and enables improvement
JEROMY MARKWORT – LEAN COACH, PACIFIC NORTHWEST NATIONAL LABORATORY
December 2, 2014 1
AGx Three Rivers Convention Center Kennewick, WA
December 1st 2014
@jmarkwort
PNNL-SA-106947
Background
Vertical integration example
Challenges
Shift from Manage By Objectives to Manage By Means with focus on
staff development
Understand “OK” vs. “Not OK”
Grasp the situation
Standardize
Coach staff to ID opportunities for improvement
PDCA for the win
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Outline
The vertically integrated apple pie
Golden Delicious applesNo worms
RipeUn-blemished
CleanFirm
Consistent size/taste
How do we think from our customers’ needs backward, not from our assets forward?
–Steve Bell
Making sure what we make is
what they want
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Rework
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Making sure what we make is
what they want
We must first have a shared
understanding of "OK," "Not
OK"
UNDERSTAND THE DIRECTION
Where are we today?
UNDERSTAND THE GAP
You can't get there from here…
HOW DO WE GET THROUGH UNCERTAINTY TO OUR GOAL?
Standardize our processes in
order to deliver consistent
results
Standard Work
Vs.
Documentation
DATA AND FACTS
Not scrapbooking for the business!
Standardized Work as the
"current best known way to do
the work”
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Once our process has been
stabilized/standardized, now
look to improve
What are the obstacles?
What are the opportunities for
improvement?
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Manage By Objectives
to
Manage By Means
Experimentation: Shewhart Cycle
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Title
Plan
Do
Check Adjust
A3 thinking
Books
Lean Thinking, Womack and Jones
Toyota Kata, Rother
The Lean Startup, Ries
2 Second Lean, Akers
Videos
Meals Per Hour, Toyota helps a food bank improve efficiency
Lean is simple, Paul Akers
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Resources
