The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… ·...
Transcript of The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… ·...
![Page 1: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/1.jpg)
Emotional Intelligence: Strengthening Leadership with Skills
November 17, 2011
presented by: Nancy Schill, M.A., CPC Founder, Executive Intelligent Coaching
The University of Texas at Austin McCombs School of Business
![Page 2: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/2.jpg)
Goal
Leadership
©Copyright Executive Intelligent Coaching 2011
Focus
Knowledge Practice
![Page 3: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/3.jpg)
©Copyright Executive Intelligent Coaching 2011
Concept of leadership
Leadership
Fear?
Hands-off?
Ineffective?
Imag
es b
y re
njith
kris
hnan
![Page 4: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/4.jpg)
LEADERSHIP is ultimately about creating a way for people to contribute to making something extraordinary happen. Alan Keith, Chief Administrative Officer, Lucas Digital Ltd.
©Copyright Executive Intelligent Coaching 2011
Leadership is…
![Page 5: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/5.jpg)
©Copyright Executive Intelligent Coaching 2011
Framework for Leadership
Put the team first
Display exemplary leadership
Use various positive styles
![Page 6: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/6.jpg)
Upon examining the affect of different leadership styles on organizational climates, and the resulting financial impact
(like on sales, growth, efficiency, and profitability)
“…. leaders who used styles with a positive emotional impact saw decidedly better financial returns than those who did not.”
©Copyright Executive Intelligent Coaching 2010-11
Research on impact of leadership
![Page 7: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/7.jpg)
5 Practices of Exemplary Leadership: • Model the Way. • Inspired a Shared Vision. • Challenge the Process. • Enable Others to Act. • Encourage the Heart.
The Leadership Challenge, Kouzes and Posner
©Copyright Executive Intelligent Coaching 2010-11
What effective leaders do
![Page 8: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/8.jpg)
©Copyright Executive Intelligent Coaching 2010-11
Influence Trust
Imag
es b
y gr
aur c
rodi
n, r
enjit
h kr
ishna
n
![Page 9: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/9.jpg)
©Copyright Executive Intelligent Coaching 2011
(mis)Perception - leaders pitfall
“The results of this study demonstrate that higher-level employees are more likely to have an inflated view of their emotional intelligence competencies and less congruence with the perceptions of others who work with them often and know them well [compared with] than lower-level employees.” Sala, 2001
![Page 10: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/10.jpg)
A Wells Fargo, foreclosure executive, brought her family – into Bernie Madoff’s $12 M Malibu beach mansion and hosted parties there.
A high school assistant principle in Tampa, came up with a new way to handle under performing students – he had them take a shoe off and he popped their toes.
©Copyright Executive Intelligent Coaching 2011
Emotional intelligence?
![Page 11: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/11.jpg)
©Copyright Executive Intelligent Coaching 2011
Image by tungphoto
![Page 12: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/12.jpg)
©Copyright Executive Intelligent Coaching 2011
A Top Leader
Emotional Intelligence video
![Page 13: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/13.jpg)
• “an array of noncognitive capabilities, competencies, and skills that influence one’s ability to succeed in coping with environmental demands and pressures.” Reuven Bar-On
• “ the capacity for recognizing our own feelings
and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.” Daniel Goleman
©Copyright Executive Intelligent Coaching 2011
Emotional Intelligence (EI) is
![Page 14: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/14.jpg)
• EI can be learned and improved • EI tends to increase with maturity • EI does not mean “being nice” • EI does not give free reign to feelings
©Copyright Executive Intelligent Coaching 2011
Emotional Intelligence in a nutshell
Various skills reflecting:
![Page 15: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/15.jpg)
• self-confidence (SeA) • emotional self-awareness (SeA) • transparency (SeM) • empathy (SoA) • inspirational leadership (RM) • developing others (RM) • teamwork and collaboration (RM) • conflict management (RM) • influence (RM)
©Copyright Executive Intelligent Coaching 2011
EI Skills – Leaders’ Toolkit
![Page 16: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/16.jpg)
©Copyright Executive Intelligent Coaching 2011
EI Skills for Focus
![Page 17: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/17.jpg)
Example is not the main thing in influencing others, it is the only thing. Albert Schweitzer
©Copyright Executive Intelligent Coaching 2011
![Page 18: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/18.jpg)
• A study of PepsiCo executives with high Emotional Intelligence outperformed peers by ~35%. McClelland, ’98 Psychological Sciences
• Fundamental elements of Emotional Intelligence such as: self-awareness, self-regulation, motivation, empathy, and social skills, support the skills that account for 76% of the effectiveness of leading managers. Goleman, ’98 Working with Emotional Intelligence
• Self-awareness of leadership abilities leads to better financial performance. Harter, ‘99 Dissertation, Case Western Reserve Univ.
• In a study of 12,000 managers and executives, it was found that 80% of star performers’ competencies were related to Emotional Intelligence. Boyatzis, Weatherford School of Management
©Copyright Executive Intelligent Coaching 2011
Leadership case for EI
![Page 19: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/19.jpg)
Identify top skills
for success
©Copyright Executive Intelligent Coaching 2011
Imag
e by
renj
ith k
rishn
an
![Page 20: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/20.jpg)
Practice emotional
intelligence skills
©Copyright Executive Intelligent Coaching 2011
![Page 21: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/21.jpg)
©Copyright Executive Intelligent Coaching 2011
Next Steps
Self-awareness
Learn more about EI
Practice, practice
Observe EI actions
Focused development
Leadership skills
Ideal leader
Communication challenges
Follow-up actions
from today
![Page 22: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/22.jpg)
Nancy Schill Founder, Executive Intelligent Coaching [email protected] 512.947.5447 Blog: http://blog.ExecutiveIntelligentCoaching.com Website: www.ExecutiveIntelligentCoaching.com
©Copyright Executive Intelligent Coaching 2011
Contact for Questions
![Page 23: The University of Texas at Austin McCombs School of Business/media/Files/MSB/Development/Al… · Emotional Intelligence: Strengthening Leadership with Skills . November 17, 2011](https://reader036.fdocuments.net/reader036/viewer/2022063007/5fba92a7a895a360d72f0128/html5/thumbnails/23.jpg)
The recording of today’s presentation, along with the PowerPoint slides, will be available on our Career Programming Web page by next week:
http://www.mccombs.utexas.edu/Alumni/Career.aspx
©Copyright Executive Intelligent Coaching 2011
Thank You!