The UK Magic Circle - Innovators, Disruptors or Just Different?
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Transcript of The UK Magic Circle - Innovators, Disruptors or Just Different?
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Janders Dean KM Conference
12th August 2010
Stuart Barr
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Stuart Barr
Director, HighQ Solutions
‣ Freshfields 2004 - 2007
‣ Headshift 2007 - 2009
Introduction
www.highqsolutions.com
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Fully-managed solutions
Class-leading enterprise dealrooms
Collaboration and knowledge sharing
Publishing and marketing platform
Banking Legal Technology Portal
Consulting and strategy
HighQ Solutions
www.highqsolutions.com
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Some of our clients
www.highqsolutions.com
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Introduction
www.highqsolutions.com
The UK Magic Circle - Innovators,
Disruptors or Just Different?
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How are firms innovating?
Dealrooms
Relationships
Collaboration
Know-how
Online services
Innovation
www.highqsolutions.com
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www.highqsolutions.com
REWIND
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Late 90s, early 2000s
www.highqsolutions.com
Dot-com rush
‣ Land grab
‣ Linklaters
‣ Simmons & Simmons
‣ Innovative legal services
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2004
‣ The first time firms collaborated
‣ Shared know-how repository
‣ Added value for key clients
‣ Unique proposition in the legal sector
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‣ Group collaboration
‣ Client relationships
‣ Social tools
‣ Wikis
‣ Blogs
2005
www.highqsolutions.com
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‣ New extranet platform
‣ Hosted application
‣ Fully outsourced, managed solution
‣ First of its kind in the legal space
2006
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‣ New intranet
‣ Collaboration
‣ Wiki platform
‣ Lightweight solution
2007
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Clifford Chance
‣ New publications platform
‣ Alerters
‣ Cross border guides
‣ Fully outsourced solution
2008
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‣ Navigator
‣ Premium online product
‣ Highly profitable
‣ Disruptive
2009
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Parallel paths
www.highqsolutions.com
Dealrooms
Relationships
Collaboration
Know-how
Online services
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www.highqsolutions.com
PAUSE
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2010
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‣ Cloud computing
‣ Social computing
‣ Managed solutions
‣ Outsourcing
Industry trends
www.highqsolutions.com
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Convergence
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Dealrooms Relationships Collaboration
PublishingKnow-how Products
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‣ Integrated online services
‣ Extranets
‣ Publishing and marketing
‣ Premium products
‣ Customised client portals
Next generation solutions
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HighQ Publisher
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Client portal pages
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Video channels
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Microsites
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‣ Deeper client relationships
‣ Collaboration and interaction
‣ Networking and connections
‣ Personalisation and customisation
‣ Content discovery and sharing
Next generation solutions
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HighQ SitePoint
www.highqsolutions.com
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Document management
www.highqsolutions.com
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Wikis
www.highqsolutions.com
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Blogs
www.highqsolutions.com
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Group task management
www.highqsolutions.com
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Events calendar
www.highqsolutions.com
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Personal profiles
www.highqsolutions.com
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Next generation solutions
‣ Hosted services
‣ Rapid deployment and scalability
‣ Security and disaster recovery
‣ Economies of scale
‣ Predictable annual fees
‣ Low maintenance
‣ No up front costs
www.highqsolutions.com
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Disruptive?
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Difficult times
Economic uncertainty
Pressure to reduce costs
Increased outsourcing
Productisation and commoditisation
Challenges in the legal sector
www.highqsolutions.com
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Client demands
Value for money
Content aggregation
Personalised content
Pressure to reduce fees
Challenges in the legal sector
www.highqsolutions.com
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Familiar problems
Costly internal systems
Budget and resource pressures
Lack of innovation and development
Inefficiencies and duplication
Legacy, disparate technology
Challenges in the legal sector
www.highqsolutions.com
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If you get it right...
Gain an advantage
Differentiate your firm’s services
Respond to your clients’ needs
Develop innovative services
Disrupt the market
Dare to be different
www.highqsolutions.com
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Improve a product or service in ways
that the market does not expect
Disruptive innovation
www.highqsolutions.com
“ ”
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Questions
www.highqsolutions.com