The Trusted Building Maintenance Management Partner across · utilization, boosts and enhances the...

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The Trusted Building Maintenance & Facilities Management Partner across India

Transcript of The Trusted Building Maintenance Management Partner across · utilization, boosts and enhances the...

Page 1: The Trusted Building Maintenance Management Partner across · utilization, boosts and enhances the value and life-cycle of assets while also sharing the benefits of our costs savings

The Trusted Building Maintenance & Facilities Management Partner across India

Page 2: The Trusted Building Maintenance Management Partner across · utilization, boosts and enhances the value and life-cycle of assets while also sharing the benefits of our costs savings

WHO WE AREOUR LEGACY

SERVICES PORTFOLIOEFS INDIA SPECIALIZED SERVICESEFS INDIA ASSET RELATED AUDITS

INDUSTRIAL FMPAN INDIA PRESENCE

WHY EFSEFS - FM VALUE PROPOSITION TO CLIENTS

SECTOR EXPERTISEOUR PEOPLE

TRACK RECORD OF SUCCESSINDUSTRY RECOGNITION

04 - 0708 - 0910 - 11

1212 - 1314 - 1516 - 17

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20 - 2122 - 2324 - 2526 - 27

CONTENTS

PASSIONATWORK

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Who We AreAbout EFS Facilities Services

Empowering your Business through Customized Facilities Management Solutions

EFS Facilities Services is a regional leader in delivering integrated facilities management services across the Middle East, Africa, South Asia and Turkey. EFS has been accredited for over 18 years in providing quality services to some of the biggest regional names including leading multinationals in the region.

Since inception, we have been expanding our diversified clientele through comprehensive services offering across the region. We have crossed AED 4 Billion in contract backlog and manage an approximate total area of over 35 million sq. m. spanning from Africa to South Asia including Middle East under our scope.

From the beginning, EFS has set new benchmarks in facilities management through quality service delivery and innovation. The sustained track record of over 97% client retention and their accolades for high customer satisfaction have been the cornerstone of EFS’ legacy.

Our FM portfolio comprises of prominent and prestigious clients ranging from large government entities to many Fortune 500 companies. We offer total facilities management solutions comprising

of over 75 services through dedicated business verticals such as Oil & Gas, Banking, Industrial, Public Sector, Integrated Workplaces, Education, Retail and Mixed-Use Developments.

Our facilities management strategy is focused on Operational Excellence, Commercial Prudence and Sustainability whilst adhering to fundamental principles of discipline, attitude and commitment. We establish and nurture relationships with our clients based on Transparency, Trust and Mutual Respect that are integral to our core value system.

EFS’ Motto of People, Structure and Systems has been the key driving force of its organizational strength and management focus. This has helped us to put People First whilst building lean structures and continuously investing in state-of-the-art systems.

Led by a competent, experienced management with several decades of combined core industry expertise and past track record, complemented by ISO 9001, 14001, 27001 and 18001 accreditations, we have built and earned our reputation and gained the trust of top companies in the region.

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Who We Are

EFS Facilities Services India is a leader in providing integrated, bespoke facilities management (FM) services. In a short span of 9 years, we have established our credentials with an unmatched track record of ensuring sustained service excellence through professionally managed FM services for more than 100+ multinational clients and prominent business integrators across India.

We provide our clients an integrated one stop shop FM services solution that achieves optimum asset utilization, boosts and enhances the value and life-cycle of assets while also sharing the benefits of our costs savings with our clients.

EFS Facilities Services India’s FM offerings feature well-defined service lines across organized business verticals catering to Integrated Facilities Management, Industrial FM, Specialised Engineering Services, and Soft Services. Our national operations footprint spans more than 77 cities and 25 states supervised via our 8 regional operations headquarters in New Delhi, Kolkata, Chennai, Bengaluru, Hyderabad, Mumbai, Pune & Goa to offer our clients a truly pan India reach, aided by an experienced and skilled manpower of nearly 4750+ FM professionals. Our integrated management systems have achieved ISO 9001, 14001, 50001 and 18001 certifications for our process driven systems and procedures.

Our hallmark remains our long term comprehensive client engagement approach powered by a platform established on trust, transparency and adherence to our

core values. Our client centric approach has enabled our clients to create efficient, flexible, responsive businesses with lowered operating costs, improved service quality and ensuring stringent operating control.

We manage more than 43 Million sq. ft. of built-out space for more than 100 clients across various sectors including Banking/ Financial Services, Business Services, Healthcare/ Biotechnology, IT/ITES, Manufacturing, Real Estate, Telecom, Energy, Hotel/ Hospitality and Retail.

Our ongoing contracts backlog has expanded to more than 600 Crores, representing a considerable growth of our market share in the last five years. We have also earned recognition and plaudits for our versatile services portfolio with an industry leading 97% client retention rate.

Our experienced, skilled and qualified management’s experience, combined with global best practices, regional standards and understanding of local regulatory frameworks and compliances enhance our commitment to our service platform of operational excellence, commercial prudence and sustainability driven by fundamental principles of discipline, attitude and commitment.

EFS Facilities Services India is a part of the global EFS Facilities Services group, head-quartered in the UAE with dedicated presence in more than 21 key markets across the Middle East, Africa, South Asia and Turkey.

About EFS Facilities Services India

Sustained trackrecord of assetvalue enhancementthrough PanIndian facilitiesmanagementservices

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Our Legacy08 09EFS Facilities Services Your Integrated Facility Management Partner

�EFS established as a dedicated Facilities Management Services division in UAE

�EFS awarded facilities management for Dubai Internet City, TECOM

�EFS established pan GCC presence with subsidiaries launched in Kuwait and Qatar

�EFS formed a JV with Bahrain Financial Harbour for providing IFM services to FCDC, Bahrain

�Incorporated EFS Facilities Services Group (holding company) to offer IFM services across region in partnership with EMCOR UK

�EFS launched KSA Operations

�EFS secured 7 year FM contract for the King Abdullah University of Science and Technology (KAUST)

�EFS formed a JV with DMCC for providing IFM services to the Jumeirah Lake Towers (JLT) community

�Dalkia launched FM operations in India

�Dalkia FM manpower expanded to cross 100 employees and secured first contract

�EFS launched operations in Oman

�Dalkia India achieved ISO 9001:2008 certification

�Appointment of new EFS management team and structure revamp

�EFS awarded US $24.5 million contract for Mosques maintenance in UAE

�Dalkia India achieved ISO 14001:2004 and OHSAS 18001:2007 certification

�EFS implemented Oracle ERP platform

�EFS expansion into Egypt, North Africa

�EFS awarded first regional contract to deliver IFM services for Citibank across the region

�EFS adjudged as the FM Company of the Year by FM Middle East

�Dalkia India achieved ISO 50001 certification

year

2000year

2007

year

2006year

2008

year

2009

year

2010

year

2011

�EFS expanded its presence in South Asia by launching operations in Pakistan, Bangladesh and Sri Lanka

�EFS established operations in Jordan and Mauritius.

�EFS awarded MEP Company of the Year and Development and Education Initiative Award by FM Middle East

�EFS Facilities Services India transitioned to new management

�EFS diversified services portfolio to include specialized housekeeping

�EFS incorporated entities in Nigeria, Morocco and Tunisia

�EFS awarded Landscaping Company of the Year

�EFS Facilities Services India workforce expanded to over 3000 employees

�EFS Incorporated entity in Turkey and launched operations in Sri Lanka

�EFS commenced operations to provide facilities management services to Palm Hills in Egypt

�EFS’ contract backlog surged over US $817 Million

�EFS acquired Secure Plus Security services

�EFS Facilities Services India established pan India presence by managing projects across 20 states and 73 cities

�EFS awarded 40+ contracts across India

�EFS Facilities Services India contracts backlog crossed ₹ 600 Crores

�EFS Facilities Services India secured prestigious public sector contract

�EFS Facilities Services India manpower expanded to over 4500 full time professionals

�EFS awarded project wins close to AED 1 Billion across UAE, KSA and Qatar markets

�EFS Facilities Services India introduced dedicated service lines catering to Specialized Engineering Services, Soft Services and Service Assurance

�EFS Facilities Services India expanded its Banking portfolio and strengthened its presence in the industrial and integrated facilities management verticals

�EFS marks foray into the Levant region by launching Lebanon operations

�EFS acquired Dalkia India’s operations and established EFS’ presence across 73 cities in India

�EFS adjudged as the FM Company of the Year and MEP Company of the Year by FM Middle East

year

2012

year

2013

year

2014

year

2015

year

2016year

2018

year

2017

�EFS honoured with the Silver Award at the 16th Sheikh Khalifa Excellence Awards

�EFS awarded Integrated Facilities Management contract for Etihad Airways across all its facilities in the UAE

�EFS awarded O&M services contract for a leading Indian global telecommunications company across 107 sites in North, South and East region of India.

EFS has forged its reputation as a leader in the Facilities Management Services sector by pursuing a growth oriented expansion strategy for nearly two decades. Some key highlights on EFS’ journey include:

A Historic Legacy ofInnovation Driven Growth

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Integrated Facilities Management Services

Service Excellence, Commercial Prudence and SustainabilityWe believe that our success is built on our proven track record of service excellence, trust and reliability at apt costs. Our continuous focus has been to drive the maximum benefits of integrated facilities management to our clients. EFS Facilities Services India endeavours to deliver quality facilities management and value added services which are designed to meet our clients’ demand for sustainable service delivery, optimum cost savings and measurable end-user satisfaction.

Bespoke Solutions for Specific RequirementsWe work with our clients to gain a detailed understanding of their needs, challenges, short and long term objectives. Based on the shared insight, we develop and build bespoke win-win integrated FM operating strategies with strong business continuity, reduced life cycle costs and increase longevity of assets.

Our FM services portfolio spans the complete spectrum of integrated FM services, with more than 75 service lines, across 15 business verticals, categorized under 4 business sectors under the EFS umbrella globally.

Technical Operations and MaintenanceWe offer a range of engineering services to undertake complete management of building assets such as Mechanical, Electrical, Plumbing, HVAC, Minor Civil works, Electrical Systems, Fire Control and Fire Detection, Critical Engineering management, Access control, CCTV, Utilities and Infrastructure as well as irrigation works. Our Technical operations teams are well qualified and trained to diagnose and provide preventive planned & corrective maintenance support on a 24x7 basis.

Soft ServicesEFS Facilities Services India’s services portfolio in soft services include Janitorial services, Concierge and Reception services, Mail room and Porter services, Landscaping, Catering, Pool Maintenance, Fleet management, Waste management, Vending services and Pest control. We provide qualified, trained, reliable and highly motivated human resources to address a complex and diverse range of soft skills requirements across several business sectors and disciplines.

Support ServicesWe also offer a variety of services oriented towards the unique needs of the real estate sector. These include Project Management, Fit out Management, Energy and Environment Management, Disaster Recovery & Business Continuity, Real Estate Management, Property Management and Hospitality support services.

Performance ManagementWe provide professional analysis of overall service outputs by identifying critical factors which have a tangible impact on our clients’ business objectives, through in depth aggregated and objective measurements. We deliver comprehensive investigations into operational failure and substandard performance practices from Specialist Service Providers.

We also deliver recommendation reports based on our findings for global best practices to minimize or eliminate operational failures through critical process and information management, as part of our performance measurement and management services.

Value Added ServicesWe offer a comprehensive suite of FM services for medium and large scale facilities and organizations focused on management of multiple service segments with an emphasis on performance management. Our FM oriented services include Call Centre and Help-desk management, Contract Management, CAFM System integration, Utilities and Infrastructure Management, Life-cycle management, HSEQ compliance and management as well as Building services management.

Optimizing Asset Life-cycle Management to Achieve Enhanced Cost Savings

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EFS India Specialized Engineering Services (SES)

Asset Related Audits

In addition to our renowned Integrated Facilities Management services, EFS Facilities Services India also offers clients specialized and customized Technical Services to address uniquely Indian challenges faced by large scale facilities integrators on diversified projects.EFS Facilities Services India’s Specialized Engineering Services (SES) span the complete spectrum of MEP (Mechanical, Electrical & Plumbing) Services and significantly enhance the following processes:

�Automation�Up-gradation�Renovation / Modification

Specialized Engineering ServicesOur unique SES offerings include:

EFS Facilities Services India specializes in conducting comprehensive Asset Audits for clients to analyse the state of their real estate assets, their energy usage and conduct energy audits. We help our clients in optimizing their energy intake to achieve significant cost savings by lowering energy consumption and minimizing thermal and energy output. The audits are performed by BEE (Bureau of Energy Efficiency) certified auditors with preliminary and detailed energy audits as well as energy project recommendations based on the analysis of historical data.

EFS Facilities Services Asset Audits comprise of:

�Condition Monitoring

We deliver a detailed report on the condition of assets, by undertaking in-depth Vibration analysis, Cylinder/Pipe thickness measurement as well as Liquid flow monitoring through state of the art assessment tools

We monitor the quality of Indoor air and identify potential gaps which have implications for the health and safety of end users as well as occupants. We also share corrective recommendations to improve the quality of air efficiently and rapidly.

MEP Installation & Commissioning Consultancy

Fire Detection & Fire Fighting System

Automation HVAC Services

Electrical Services

Mechanical Engineering Services

�Energy Conservation

In-depth analysis of Electricity Bill, Electrical utilities Performance (Transformers, Diesel Generators, Motors, Pumps, Fans, Air Compressors, Air Handling Units, Chillers, UPS Systems, HVAC among others) and Thermal Utilities (Boilers, Steam System Transmission & Distribution, Steam Traps, Turbine Systems, Heat Exchangers and Furnace System)

Evaluations of important parameters such as Energy Costs (₹/kWh), Operating Demand (KVA), Power Factor (PF), Energy Performance Index (kWh/Sq.m/Year) & Average Annual Hourly Energy Performance Index (Wh/Hour/Sq.m) for Commercial Buildings and Specific Energy Consumption (KWH/MT) for Industries

Recommendations for optimizing Electrical & Thermal Systems and maximizing energy conservation potential for core utilities systems

�Thermography Audit

Comprehensive Quality control analysis to verify the performance of insulation

Identification of thermal defects in Electrical panels and Distribution boards and air exhaust leaks in building envelopes

�Power Quality Audit

Identification of source of power quality variations and solutions to resolve the variations

Measurement of Total Harmonic Distortion (THD) for both Voltage & Current, Individual Harmonics

Order (Up to 50th Order) for both Voltage & Current, Frequency, Voltage & Current Unbalance, RMS Voltage & Current, Crest Factor for both Voltage and Current, Flicker, Real Power (kW), Apparent Power (KVA) & Reactive Power (KVAR), Power Factor and K Factor in the Main Incomer, LT Panels and Electrical Utilities systems

�Electrical Safety and Process Audit

Identification and correction of critical electrical circuits and connections to eliminate potential fire hazards

Analysis and recommendations to ensure compliance with the Electricity Act and Indian Electricity Rules and related standards for large scale industries, Power sector units, business services, Hospitality and Telecommunications entities

�HSE Audit

Random audits to ensure implantation of safety management systems to manage risks and promote the adoption of sustainable environmental practices.

Recommendations for minimizing accidents risks to eliminate the exposure to litigation and improving employee productivity

Our certified and trained auditors deliver HSE Gap audits and assist with the implementation of IMS to achieve ISO certification.

Our auditors also provide HSE Audit and Training to help companies strengthen their Risk Assessment and Risk Management mechanisms.

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Industrial FM

We offer a wide range of services specific to the stringent, growing requirements of the industrial sector spanning the spectrum of manufacturing, energy, infrastructure and processing units.

Key CapabilitiesWe provide the requisite technical skills to carry out Erection, Commissioning, Maintenance, Operation, Project, Shutdown activities in Power, Oil & gas and Petrochemical industries. We help our clients achieve costs rationalization through efficient energy consumption and streamlined procurement.

We support our clients in improving overall service quality by maintaining guarantee parameters and achieving our key performance indicators. We execute scheduled maintenance at specified intervals based on performance and OEM recommendation while ensuring high plant availability to minimize business disruption.

We help ensure a sustained PLF (Plant Load Factor) and improve our clients’ safety record on Health, Safety and Environment parameters. Our skilled and experienced manpower leverage their competent training to positively impact thermal efficiency of power plants, significantly reduce auxiliary consumption and eliminate inventory inefficiencies.

FM ServicesWe provide reactive/PPM for non-production plant facilities and can assume complete responsibility

of housekeeping & external areas maintenance. We provide a variety of planned and unplanned maintenance services, including spares management, local and remote monitoring and diagnostics, implementation of health, safety & environment programs.

We can maintain site documentation and procedures, as well as method statements development in compliance with industry best practices and integrated management systems. We also prepare site-specific CMMMS (computerized maintenance and material management programs) and supervise switchgear/substation maintenance and management, power delivery /fuel management/utility support and manage energy systems as well as essential utilities.

Shutdown support servicesWe provide our clients with consultative services to identify and assess the scope of planned maintenance activities, additional changes for process improvements, spares inventory monitoring, self-delivery and 3rd party vendor activities as well as predictive maintenance techniques.

We can also help define and prepare comprehensive work method statements, contingency/ mitigation plans, redundancies, draw budgets for completion, specify timelines and resources as well as enhance procurement support.

We also offer review and recommendation services on existing complete shutdown plan, budgets for approval

as well as any additional requirements pertaining to shutdown services.

We play a critical support role in the execution of shutdown plans by ensuring adherence to timelines, health and safety mechanisms, process continuation, enhanced supervisory governance and in-depth tests before restoration of services.

We also provide a range of post-shutdown reporting services to generate critical learnings and observation overviews for clients, which include comparisons of pre and post shutdown scenarios, documentation related to test and certificates, validated post shutdown reviews as well as budget vs expenses analysis for overall business impact caused by shutdown activities.

Our skilled andexperiencedmanpowerleverage theircompetenttraining topositively impactthermal efficiencyof power plants,significantlyreduce auxiliaryconsumptionand eliminateinventoryinefficiencies.

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Pan-India presence with operational bases in New Delhi, Mumbai, Bengaluru, Kolkata, Pune, Hyderabad, Goa and Chennai.

Managing facilities in more than 77 cities across 25 states.

Pan India Presence

Employees across South Asia

ManagerialStaff

On-siteStaff

SupportStaff

4750+

1%

97%

2%

IntegratedFacilities Management

SpecializedEngineering Services

IndustrialFacilities Management

EFS IndiaHead Office

Delhi

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Why EFS FacilitiesServices India

EFS – FM Value Proposition to Clients

�Our performance track record of having delivered state-of-art services to some of the most prominent multinationals in India for the last 9 years, reassures our clients of our commitment by demonstrating our results through Quality, Integrity and Partnership.

�EFS Facilities Services India ’s clients are assured of the tangible benefit of asset longevity and sustainable service delivery at reasonable costs.

�Demonstrated considerable cost savings Year on Year on our long term contracts

�Ensured the longevity of assets through our stringent and periodic schedules and maintenance plans

�Achieved a client retention rate measuring over 97%, outperforming industrial benchmarks

�Systematic training and certification programmes have enhanced the knowledge base of our proficient FM Personnel who possess several decades of collective FM experience

�Accomplished over 10% staff progression across all levels

�State of Art Integrated Management System including policies, procedures, structures and system as per the existing IMS mechanisms for each client

�Exceptional record of employee retention due to strong employee engagement and People First policy

�Strong Adherence to local and regulatory compliance requirements through governance and transparency

�Sustained track record of enhanced service quality, lower fixed costs, transfer of cost benefits to clients

�Flexible contractual agreements to address vendor management, AMCs and additional value added services

Client EngagementWe offer our clients the unmatched experience and expertise of a competent and dedicated facilities management team that understands their requirements and helps them achieve business objectives

Costs OptimizationWe have a proven track record of helping our clients reduce operating expenses and extending life-cycle of assets through timely, preventive maintenance

Operational EfficienciesWe help our clients in the creation and implementation of effective management processes and resource allocation to enhance operating efficiencies

Risk MitigationWe help our clients in mitigating risks through proactive evaluation and management of risks across their service portfolio and operational bases

ComplianceWe share our gained experience on industry best practices to pass on the benefits of enhanced compliance with international operating standards by advising our clients on implementing standard operating policies and procedures and governance structures

Technology EvolutionWe give our client instant access to new technology with our ability to enhance the evolution of our services offering by the integration of modern technology into existing operations

FlexibilityWe give our clients the unique ability to move from fixed resources to variable resources dynamically to address cyclic business requirements

Service InnovationWe have sustained a track record of introducing service excellence and innovation through global knowledge, continuous training and development measures

Global Knowledge, Regional Presence, Local Expertise

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Sector Expertise

EFS Facilities Services India delivers the benefits of efficiency and cost optimization through improved asset utilization, preempting asset failure and predictive maintenance. We ensure the highest levels of service performance while scaling our services to projected workload and resource requirements to ensure mission critical support service, rapid turnaround times and streamlined operations.

Our fast track mobilization capabilities enable us to accelerate the commencement of services for new contractors, with enhanced integration of operations, infrastructure into existing assets.

We address the needs of a wide variety of segment verticals for critical business sectors which include:

IntegratedFacilityManagementVerticals Serviced�Mixed-Use Developments�Integrated workplaces�Commercial�Education�Residential �Hospitality�Real Estate�Healthcare

IndustrialVerticals Serviced�Industrial Plants�Pharmaceuticals�Power Plants/Energy�Oil & Gas Industries�Food Manufacturing�Utilities

Specialized Engineering ServicesVerticals Serviced�Banking & Financial

Services�IT/ITES�Logistics�Retail�Telecom

75 ServiceLines across 15 Business Verticals spanning multiple strategic Business Sectors globally

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Our PeopleWe are driven by a powerful workforce of more than 4700 outstanding professionals managing more than 77 cities across more than 25 states. In addition to their expertise and experience, our people are passionate about what they do. We are united by a shared set of values and ethics that shape a collaborative environment throughout our organization that has resulted in record staff retention rates. The integrity, reliability and commitment of EFS employees to superior performance is evident through our proven track record of superior client satisfaction and engagement.

Our in-house training & development programmes have helped in our commitment to our pledge of service excellence to customers while also providing our employees with a structured internal progression system that facilitates opportunities for them to participate in sponsored education incentive programmes.

DNA of Learning and DevelopmentOur personnel are able to match pace with the changing needs of our rapidly evolving industry, to offer our clients the latest know how, skills and technology to solve tomorrow’s problems today. Our established Training and Development programmes enhance our workforces’ Leadership, Professional and People skills, reinforce their Value systems as well as create a Performance Management paradigm that delivers results.EFS personnel are vetted professionals with qualified credentials who are powered by our in-depth in-House Training & Development programmes.

Our performance and reward management help us to audit and monitor performance levels on all projects to ensure optimal delivery of promised services to our clients. Our HSE driven Quality Management System establishes the industry best practices for specific Procedures, Plans and Practices which also assist with legal and regulatory compliance in our local markets.

Customer FocusOur commitment to achieving complete client satisfaction is the embedded motto of each EFS professional. Every EFS employee has an unwavering focus to understand and address our clients’ needs, building effective communication channels through engagement and aligning operating competencies with our clients’ business objectives. Our sustained track record and client engagement is an indication of our client centric approach.

Inspired LeadershipEFS Facilities Services is led by a competent team of global industry veterans with several decades of combined core management and FM acumen. The operations and successes of the EFS Facilities group of companies are supervised by its capable management who steer the company’s vision and strategy.

People First.Our People are our most valuable tangible assets

Tariq ChauhanGroup Chief Executive OfficerA Harvard Business School Alumni and a professional entrepreneur, with over 29 years of diverse experience in International Banking, Technology & Asset Management, Real Estate and a track record of building and establishing companies across GCC, USA, UK and Asia. Since 2010, Tariq has been at the helm of the driving force at EFS facilities Services Group leading as the Group Chief Executive Officer and as a member of EFS’ Board of Directors.

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Track Record of Success

We pride ourselves on being able to offer an efficient, cost effective and comprehensive value proposition combined with outstanding customer service. We acquire and maintain long standing contracts because of our attention to detail and personal service. Clients engage and recommend us repeatedly because we are reliable, readily available and we deliver on our promises.

We have engaged and retained global and regional clientele with an unmatched 97% client retention rate. We currently service more than 100 clients and manage over 40 million sq. ft. of space for several prominent corporate entities spanning the following sectors:

Banking/Financial Services

Business Services

Healthcare/ Biotechnology

Information Technology

Manufacturing Real Estate Hotel/ Hospitality

Energy

Telecommunication Retail

A Reputation for Integrity earned through a Commitment to Service Excellence

Note: EFS India’s clientele list may be furnished upon request

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Industry RecognitionAwards and Accolades EFS’ work has been recognised and feted by clients and its peers in the industrySome of the noteworthy honours EFS has been awarded with include:

2018�EFS honoured with the Silver Award at the 16th Sheikh Khalifa Excellence Awards�EFS awarded 10th rank by Forbes Middle East at Top Indian Leaders in Arab World

2017�EFS awarded 6th rank by Forbes Middle East at Top Indian Leaders in Arab World�EFS awarded Responsible Leadership Award at the Indian Innovator Awards�EFS received the ‘Distinguished Award’ from the Bahrain Ministry of Labour & Self Development for achieving

the highest proportion of Bahrainisation employment

2016�EFS declared the Leading FM Company of the Year at the 2016 Construction Innovation Awards�EFS awarded GCC Best Employer 2016-2017 by World Sustainability Organization�EFS awarded 10th rank by Forbes Middle East at Top Indian Leaders in Arab World�EFS Facilities Services India presented with a Vendor Recognition Award for best practices in safety procedures

by CBRE and Shell

2015�EFS Awarded Top CEO at the Masala Awards, ITP �EFS Awarded 11th rank by Forbes Middle East at Top Indian Leaders in Arab World

2014�EFS declared the Landscaping Company of the Year at the Facilities Management Middle East Awards�Awarded 25th rank by Forbes Middle East at Top Indian Leaders in Arab World

2013�EFS declared the winner of The International Safety Award by the British Safety Council�EFS declared the winner of the Gold Award at the 2013 Rospa �EFS adjudged as the MEP Company of the Year by FM Middle East�EFS declared the winner of The Education & Development Initiative of the Year by FM Middle East

2011 - 2012�EFS adjudged as the FM Company of the year for 2011 & 2012 by FM Middle East�EFS adjudged as the MEP Company of the year for 2012 by FM Middle East

EFS AccreditationsEFS is proud to be associated with global industrial leaders in the FM services sector and enjoys accreditations with several important industrial bodies and organisations, including:

�IFMA which is the world’s largest and most widely recognized international association for facility management professionals, supporting 23,170 members in 85 countries. EFS is an IFMA Global Training Affiliate within the Middle East through its Centre of Excellence which allows EFS to gain access to training resources for development of employees.

�The British Institute of Cleaning Science (BICSc) which was founded in 1961. BICSc is an independent body which concentrates on improving opportunities for education, training and qualifications within the cleaning industry. EFS is engaged in a partnership with BICSc to improve cleaning standards on FM services implementation across projects in the MENA and South Asia region.

�The Middle East Facility Management Association (MEFMA) which is a dedicated platform for the industry, by the industry, serving the GCC. EFS is a corporate member of MEFMA.

�EFS is a member of the National Pest Management Association (NPMA). For over 80 years, the NPMA (which includes more than 7,000 companies) has provided essential tools to train pest management service professionals.

�EFS is a member of the US Green Building Council (USGBC). The USGBC is a global movement of professionals, businesses, innovators and community leaders working to accomplish a single bold vision: creating healthy, efficient and equitable buildings and communities for all.

�EFS has also been certified to be fully compliant with ISO 9001:2008, 14001:2004, 18001 and 27001 standards.

A Reputationfor Quality Services

forged through Consistent Performance and Client

Satisfaction

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Unit No. A-206, Universal Business Park, Chandivali Farm Road, Off Saki Vihar Road, Near to Kamani Oil mill compound Andheri (East), Mumbai

New DelhiUppal’s Plaza Unit - 2A, M - 6 Jasola,New Delhi110025

Mumbai

BengaluruNo. 43, 4th Floor, HAL 2nd Stage, Opp. Empire Hotel, Indiranagar, Bengaluru560 038

Pune13/4, Sadamangal Society, Near IBM TPO, Shastrinagar, Yerawada, Pune411006

ChennaiRAM, L1, Industrial Estate, Guindy, Chennai600032

GoaOffice - 403, 4th Floor, Elite Tower, Near Cort Junction, Mapusa, Goa

KolkataApeejay Business Centre, Block - A, 8th Floor, 15, Park Street, Apeejay House, Kolkata - 700016

HyderabadDoor No: 1-11-252/1/E, Flat No. 101,Archana Apartments,Begumpet, Hyderabad500016

+91 11 4057 3929

+91 22 4209 6792

+91 80 4932 4700

+91 91 5888 3234

+91 44 4852 5192

+91 88 8215 3644

+91 33 3984 5232

+91 40 4025 7247

General Marketing / Sales Enquiries: +917290088640 | [email protected]