The Travancore Cochin Chemicals LTD.

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    AN ORGANIZATIONAL STUDY AT TCC

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    INTRODUCTION

    The organizational study is limited to acquire the knowledge regarding the

    function as well as the managerial aspects of THE TRAVANCORE

    COCHIN CHEMICALS LIMITED, UDYOGAMANDAL, KERALA.

    Organizational study is the systematic study and careful application of

    knowledge about how the people as individuals and as groups act within an

    organization. An organizational study encompasses the study of organizations

    from multiple view point methods, and levels of analysis.

    Whenever people interact in an organization many factors come into play.

    like all modernist social sciences organizational studies seek to control

    predict and explain.

    The organizational study was done as partial fulfillment of the requirement

    for the award of Master of Business Administration (MBA). The chief

    objective of the study id to understand the working of various department

    functions during a particular period and the concept of organization.

    1.1SCOPE OF STUDY

    The study was limited to Travancore-Cochin Chemicals

    Limited.,Udyogamandal. The study was to get a general awareness of the

    function of the various departments and management of TCC Ltd. The period

    available for the study was limited .There are many departments like

    marketing, materials, finance, operations and technical services Etc. the

    attaining of information about different departments helped to analyze the

    strengths , weakness ,opportunities and threats of the company.

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    1.2 OBJECTIVES OF THE STUDY

    The objective of the organization study includes the following:

    To understand the organizational structure and the working of thevarious functional departments.

    To have an exposure to the work environment. To understand the overall performance of the company. To make an analysis of the organizations performance. To study the relevance of TCC on chemical industry field in Kerala.

    1.3SIGNIFICANCE OF THE STUDY

    The main significance of the study are;

    The study attempt to understand the performance of differentdepartments.

    To understand the quality assurance of the organization.

    To understand financial position of the organization.

    Getting an organizational exposure. To understand the market position of the organization.

    1.4 METHODOLOGY

    It is an overall operation framework, which help to collect the required data.

    The methodology used in the study involves the collection data through

    primary and secondary means within the given time period.

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    PRIMARY DATAIt refers to the first data collected from primary sources .The

    primary sources of data collection were direct personal

    interview with managers of concerned department, official

    staff and workers of the company.

    SECONDAY DATAData which are not originally collected but rather obtained

    from published or unpublished sources includes:

    1. Company records2. Annual records3. Official sites of the company4. Internet

    The collected primary data and secondary data were

    used in the preparation of this organizational report.

    1.5 PRINCIPLES OF ORGANIZATION

    Principles means the theoretical basis on which something is built up.The

    theoretical basis is formulated from fundamental truth. Some of the important

    principles to be followed for developing efficient organization are:

    Principles of unity of objective Principles of specification Principles of coordination

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    Principles of unity of command Principles of span of control Principles of exception Principles of flexibility Principles of simplicity Principles of communication Principles of efficiency

    1.6 REQUISITES OF A GOOD ORGANISATION

    The organizations are born out of a necessity for clear well defined

    system or structure, which people require for execution of their

    responsibilities. It helps them to relate to each other, co-ordinate their

    activities and achieve the organizational goals. It minimizes confusion natures

    suitable and maximizes effectiveness.

    For proper function of the organization certain requisites are to be fulfilled

    .They are as follows.

    The objectives are to be clear, candid and well defined and theorganization must have a capacity to achieve it.

    All activities therein must be properly coordinated. Organization must be complete, it should include all essential

    activities.

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    2.1 INDUSTRY PROFILE

    INTERNATIONAL SCENARIO

    The world chlor-alkali industry is growing .The chemical industries are

    growing faster in the world. The chemical industry plays a vital role in the

    production of many manufacturing goods. The industry provides a

    tremendous variety of materials to other manufacturers. Major products of the

    industry include detergent, drugs, fertilizers, food preservatives, flavoring and

    paper , fine chemicals etc.

    Most major chemicals are basic chemicals used in many countries .It is used

    to produce fertilizer and other chemicals other basic chemicals include

    chlorine and sodium hypochlorite.

    The production has become increasingly concentrated in multinational

    corporations which have plants and offices in a number of countries. To

    achieve low cost of production, the companies locate their factories in

    developing countries where raw materials are readily available. Many basic

    chemicals are produces in developing countries by factories of multinationalfirm. But chemicals requiring advanced production methods are made in

    industrialized countries.

    In international scene, increased scene, increased production of papers,

    aluminum, soap and detergent naturally leads to increased requirement of

    caustic soda.

    In the world scenario, the Green Peace Movement was seeking the phase out

    of chlorine usage, especially the CFC compounds. This has resulted in

    closing down in Europe and restricted the production in North American

    Plants. With the drop in international production, the International price of

    caustic soda was steadily rising. The caustic which was sold for a more 50$

    per tones has gone up to 300$ per tones.

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    The international market operates in the context of demand supply prevailing

    from time to time, situation of surplus and shortage are cyclical as a result of

    which international prices is common and drop in import duty often by steep

    drop in price of the chemical.

    Though the demand for chlorine is growing fast the demand of caustic soda is

    not so promising. Hence the units in the gulf and western countries are selling

    caustic soda ata cheaper rate.

    MAJOR COUNTRIES PRODUCING CAUSTIC SODA

    - USA - FRANCE

    - RUSSIA - CHINA

    - INDIA - GERMANY

    - CANADA - JAPAN

    INDIAN SCENARIO

    In India, caustic soda is produced by electrolysis process. The manufacture ofcaustic soda started during 1940 in the country. The growth was rather slow

    during the 1960s and after the growth picked up substantially .Today there

    are about 38 chlora alkali units in India.

    MAJOR SOUTH INDIAN CHLORA-ALKALI UNITS

    Chemplast, Tamilnadu

    ChemfabAlkalies Ltd. Pondicherry

    Southern petro Chemical Industries Corp.Ltd.Chennai Kothari Petro Chemicals Ltd. Chennai Sree Royal SeemaAlkalies& Allied Chemicals ,Andhra Pradesh BILT, Karnataka DCW Ltd, Metur TCC Ltd, Kerala

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    STATE SCENARIO

    Caustic soda is one of the basic inorganic chemicals manufactured from

    common salt caustic soda; Hydrochloric acid and sodium hypochlorite are the

    products.

    In the Kerala state, TCC is the only Chlora-Alkali industrial unit and has a

    production capacity of 175 MT Caustic Soda per day. There are many small

    scale industries in the state which consumes caustic soda for the production of

    soap, detergents etc. Because of high transportation cost .it is not possible to

    export caustic soda in large volume from the state. TCC is the only one chlor

    alkali unit in the state and it is employing environment friendly and energy

    efficient technology. Chlorine is a basic material required for water

    purification and without chlorine the water workers will not be able to supply

    good drinking water to the public.

    TCC SERVING THE NATION

    TCC is employing 786 persons directly and many more indirectly. Its

    products find extensive use in manufacture of day to day consumable articles.

    Chlor-alkli products are basic chemicals used in the manufacture of plastic,

    paper, textiles, insecticides and pharmaceuticals. Many chemical industries in

    the state depend on TCC for supply of caustic soda Hydrochloric acid,

    Chlorine & Soda bleach.

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    2.2 COMPANY PROFILE

    INTRODUCTION

    The Travancore Cochin Chemicals Ltd, popularly known as TC Ltd is a state

    public sector undertaking owned by the government of Kerala.TCC is

    situated at Udyogamandal in cochin Industrial belt. Incorporated in 1951,

    TCC is one of the oldest chlora-Alkali unites in the country.TCC is a large

    chemical industry engaged in the manufacture and marketing of caustic soda,

    chlorine, Hypochlorite acid, soda bleach and related chemicals. TCC is an

    ISO 9001-2000 certified company. The company supports a large number of

    Industrial units of strategic importance by supplying basic chemicals.

    CORPORATE HISTORY OF TCC LTD

    The Travancore Cochin Chemicals Ltd was established in 1951 and started

    commercial production in 1954 with an installed production capacity of 20

    tones of caustic soda per day. The idea of establishing the unit wasconceived by M/s Shehasayee Brothers the managing agent of FACT. This

    was for to supply HCL to FACT for making Ammonium Chloride utilizing

    Ammonia from their newly started plant. FACT and MCIC (mettur chemicals

    and Industrial Corporation) registered as a joint venture company under the

    name Travancore Mettur Chemicals (TMC) in 1950. The partnership was

    unable to complete the project due to shortage of finance.TMC has taken up

    their problem with the Travancore Cochin state government. By that time two

    other companies(Hindustan Industries Ltd.(HIL)& Indian Rare Earth

    Ltd(IRE)) were setting up their plants at Udyogamandal with a view to

    receive chlora alkali products from TMC. As the stoppage of TMC could

    affect three major companies the Travancore Cochin State government gave

    financial assistance to TMC and the company was renamed as Travancore

    Cochin Chemicals (TCC) in 1951.

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    Travancore Cochin Chemical (TCC) is the first unit in India to

    manufacture Rayon grade Caustic soda. The company has implemented a

    number of technical renovations to improve productivity of the plant. They

    now use membrane cell Technology for their production. At present TCC has

    production capacity of 175 TPD of caustic soda.

    PRESENT SITUATION

    TCC is the only one chlor-alkali unit in Kerala. In India, there are

    approximately 40 Chlor-Alkali units as competitors. TCC owns 109 acres of

    land and around 786 employees are working in three shift plants are

    functioning by utilizing full capacity. The company has helped in attracting

    new industries to Kerala in past like Indian Rare Earth Ltd, Hindustan

    Insecticides Ltd, Hindustan News print Ltd , Kerala minerals & Metals Ltd

    etc.though assuring the availability of raw materials.

    PRESENT CAPITAL FORMATION

    INVESTORS SHARE IN PERCENTAGE

    Government of Kerala 80%

    KSIDC 17%

    FACT 2%

    Vinly Investment Ltd,Chennai

    1%

    Total 100%

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    INDUSTRIAL INFRASTRUCTURE

    The company is conveniently situated at Udyogamandal.Industrial area in

    Kerala state on the river bank of Periyar. Out of the 109 acres of land which

    the company owns include 20 acres leased out of M/s BSES Kerala power

    Ltd on which company receives lease rent. In addition to the plant and

    building it has a full-fledged housing colony for accommodation of

    employees. The company is having a water treatment plant which draw from

    Periyar River with a capacity of 5 mgel.

    CORPORATE MISSION

    TCC is committed to supply quality chemicals at competitive prices to

    customers satisfaction. Concern for environment and safety are our priorities

    we intended to achieve,

    Utmost level of conservation of all resources including energy.

    Cost effectiveness in all operations.

    Regular up-gradation of technologies used in processing. Compliance with laws & statutory regulation.

    Capacity up gradation by 50 TPD.

    Production of Sodium Chloride.

    CORPORATE OBJECTIVES

    The corporate objectives of TCC Ltd are the following

    To produce & Market Caustic Soda and allied chemicals economically and

    in an environmentally sound manner.

    To maintain optimum use level of efficiency and productivity and to secure

    optimum returns on investment.

    To maximize profits from projects taken up.

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    To continuously improve the plant and operational safety and to work

    within the emission limits set up by pollution control board.

    To continuously up grade the quality of human resources of the company

    and to ensure organizational development.

    To ensure corporate growth by expansion and diversification.

    To care for the community around.

    QUALITY POLICY OF TCC

    We are committed to enhance customer satisfaction by providing products

    and related services complying with a continually improving quality

    management system.

    ENERGY POLICY

    We are always committed to conservation of energy by all possible means.

    To accomplish our mission we strive for :

    Technological up-gradation reduce specific energy consumption Conducting energy conservation studies including energy audit & adopting

    the apt measures for conserving energy

    Contacting other organizations & enriching our experience on energy

    conservation

    Using renewable energy sources to the external possible

    Disseminating knowledge &information on energy conservation to our

    employees

    Low energy fuels also to be tried depending up on feasibility.

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    HEALTH & SAFETY POLICY

    TCC is committed to provide a work every one of its efforts tomanufacture high quality products at competitive price. The company

    will comply with all statutory requirements in this regards.

    The company will provide a work environment in which identifiedhazards are controlled if elimination is not feasible whenever

    necessary.

    Accident prevention is the direct responsibility of the LineManagement & will be an important criterion for performance

    appraisal Line Management will ensure that all safety measure are

    incorporated in the operating and maintenance procedure as well as in

    any process technology changes in the plant / infrastructure.

    Consideration of health & safety will be given proper weight age inselection and deployment of the personnel.

    The company will ensure that health and safety aspects are given dueconsideration in decision regarding purchase of plant equipments

    machinery and materials.

    Every employee of the company shall perform his / her job adoptingsafety and proper work methods and using appropriate safety

    equipments understanding that their career advancement is linked

    with safe performance.

    Contractors, sub-contract workers, transporters and visitors enteringthe factory shall be required to observe health & safety practices ofthe company in all their activities

    All contract jobs will be carried only through the laid downprocedures with appropriate supervision

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    The company will carry out safety audits, risk assessment studies,emergency mock drills, and periodic assessment of health of its

    employee as well as status of environment & implement remedial

    measures.

    Employee, consumer & public awareness where necessary will beimparted with the required education, training & returning on safety

    & health aspects related to the process and products.

    The company will include a resume of its health & safetyperformance in its annual reports.

    Since the success of the company depends on the health & safety of

    its imperative that work place hazards be identified appropriately evaluated

    and effectively controlled to achieve this goal whole hearted co-operation of

    its is solicited for this.

    GROWTH OF TCC

    1956 A continuous caustic Fusion plant with a capacity to produce 20

    tones of caustic soda per day was added

    1958 A chlorine liquefaction plant wa added mainly to meet demand

    from the newly set up plant of Hindustan insecticides Ltd

    ,Udyogamandal.

    1960 Production of caustic soda was raised to 30 tons per day

    1963 The caustic soda capacity was raised to new level of 40 tons per

    Day day. The company established a new unit for themanufacture of SodiumHydrosulphate with rated capacity of

    thirty per day raised to 60 Tones per day.

    1967 The third stage of expansion capacity was raised to 60 TPD

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    1970 A 60 TPD CCF plant was set up. The sets its own water treatment

    plant

    1975 Fourth stage expansion a new 100 TPD caustic soda plant

    employing Mercury cell Technology which was installed from

    Germany.TCCstarted its started its own water treatment plant.

    1975-80 Exported commercial Hydrochloric acid to gulf countries

    1983 Installed indigenously developed plant to recover mercury from

    Effluents.

    1987 Installed Hydrogen firing system

    1988 Replacement of Graphite anodes by titanium anodes

    1990 Brine dechlorination unit commissioned

    1992 A research and development section was set up

    1997 The company commissioned 100 TPD caustic soda plant in technical

    collaboration with ASAHI GLASS company of Japan using the

    Membrane Cell technology. The advantage of membrane cell

    technology was that the energy consumption got reduced by 30%

    and avoided the the use of mercury

    2000 The company set up a brine purification plant2002-03 The Company was increased its production capacity of membrane

    cell Plant 125TPD

    2004-05 25 TPD caustic soda plant employing membrane cell technologies

    from M/s UHDE, Germany was commissioned

    2005-06 25 TPD caustic soda plant employing membrane cell technology

    from M/s UHDE, Germany was commissione

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    ACHIEVEMENTS

    TCC is always in the forefront to adopt and incorporate the latest technology

    in its plants. Several innovative and modernization schemes were

    implemented to achieve higher production and productivity energy

    conservation environmental protection and economy inputs. TCC has been

    dynamic to be proactive to market conditions and thus to came out as a

    profitable public sector undertaking TCC was bestowed with various awards

    for excellent performance with regards to productivity, energy conservation

    and environmental protection which is considered as an award for

    commitment rather than for efficiency.

    1981 Best performance award for safety in the state from directorate of

    Factories and boilers, Government of Kerala

    1988-89 Best pollution control award under group Heavy Inorganic

    Industries In Kerala from Kerala state pollution control board

    1989 Award for best performance in safety in India under: chemical

    Industries group from national safety council

    1989-90 Prize for productivity from Kerala state productivity council1993 Best performance award for energy conservation in the state of

    Kerala under group Chemical and Fertilizers above 3000 KVA

    from Government of Kerala

    1994-95 Best performance awards for the productivity in the state of Kerala

    under group Large Industries from Kerala state productivity

    council

    1998 Best performance award for energy conservation in the state of Kerala

    under group Major Industries from energy management centre,

    Government of Kerala

    1998 Performance award for energy conservation under group Chlora-

    Alkali Sector Ministry of power, Government of India

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    2003 Kerala state energy conservation award in the category of Large

    Scale Industries

    2005 National Energy conservation award Chlor Alkali Sector

    2008 Pollution Control award from Kerala state Pollution Control Board

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    ORGANIZATION STRUCTURE

    The organizational structure involves arrangement of activities and

    assignment of personnel to these to achieve organizational goals. It is a way

    by which various parts of an organization are tied together in a coordinate

    manner and it illustrates the various relationship among various levels of the

    hierarchy within the organization as well as horizontal relationship among

    various aspects of the organizational operations. As well planned

    organizational structure results in better use of resources.

    An organizational structure is a mostly hierarchial concept of subordinates are

    a number of clustered entitles. The structure of an organization is usually set

    up in one variety of styles, dependent on their objectives and ambience

    organizational structure allows the expressed allocation of responsibilities for

    different functions and process to different entities. A good organizational

    structure is needed so that:

    a. Each individual in the organization is assigned a role , responsibilityand necessary authority. Each person who is assigned to an activitymust know his position, his role and relationship with others.

    b. The activities of all individuals are coordinated and integrated into acommon pattern in order to achieve the organizational objective.

    Organization is needed for the purpose of integration of diverse

    activities in a cohesive manner.

    c. The optimum use of human skill and efforts is achieved. It helps insmooth operations and smooth flow, thus avoiding bottlenecks, idle

    time and idle machine.

    The organizational structure of TCC is shown in the figure. The present

    organizational structure of the company has proven to be effective in

    conducting operations at its optimum level. The staff structure encourages

    team work and good internal relationship. Unity of command is

    maintained throughout the organization.

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    2.3PRODUCT PROFILE

    Caustic soda, Chlorine, Hydrochloric acid, Caustic soda flakes and sodium

    hypochlorite are the products of the company. Caustic soda, Chlorine and

    Hydrochloric Acid from the backbone of chemical industry. These are

    impotent to the countrys economy very much like steel and cement. Major

    products and their production capacity is explained below;

    MAJOR PRODUCTS AND PRODUCTION CAPACITY

    PRODUCTS PRODUCTION CAPA CITY

    (TONES PER ANNUM)

    Caustic Soda Lye 57,750

    Liquid Chlorine 23760

    Commercial Hydrochloric acid 1,27,742

    Caustic Soda Flakes 33,000

    Sodium Hypochlorite 15,000

    TCCs main raw materials are common salt (sodium chloride), electricity and

    water. The company requires about 2650 units of electricity and 1.72 tons of

    raw salt per tones of caustic soda produced common salt is mainly produced

    from Kacch in Gujarath and Tamilnadu.

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    PRODUCT: 1

    CAUSTIC SODA (NaOH)

    It is a basic alkali. It is used in the manufacture of products like soap,

    paper, and textilesetc. caustic soda lye obtained from membranes cell is

    a clear colorless, odorless and soapy liquid. TCC is producing two type of

    caustic soda lye of concentration 32% and 50%.

    USES INDUSTRIES

    SERVED

    A chemical for dissolving out extraneous matter

    from

    Wood for preparing pure cellulose and for the

    preparation

    Of alkali cellulose and for the production of

    viscose

    Solution

    Rayon & Rayon Pulp

    A chemical for preparing pure cellulose by

    dissolving out extraneous matter.

    Paper, News print &

    PulpAs saponification agent Soap

    In bleaching, dyeing and mercerizing Textiles

    As cleaning agent Heavy chemicals

    For refining petroleum fractions Petroleum refining

    Reagent for production of various organic

    chemicals

    Minerals and rare

    earth elements

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    PRODUCT: 2

    CHLORINE (Cl2)

    Chlorine, a co-product obtained in the manufacture of caustic soda is an

    equally important basic chemical. It Is a renowned water purifying chemical.

    It is a greenish yellow gas. Chlorine is sold after liquefying. Chlorine has got

    a pungent smell and liquid chlorine is amber in colour.

    USES INDUSTRIES

    SERVED

    Producing insecticides (DDT,BH etc)and

    pesticides

    Insecticides

    Purifying drinking water and sterilizing sewage

    effluents.

    Water purification

    As a bleaching agent Sugar, paper & pulp,

    Textiles

    For manufacturing PVC and allied co-polymers Plastics

    For producing a variety of organic chlorine

    compounds

    Fine chemicals

    For upgrading titanium contents Mineral processing

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    PRODUCT: 3

    HYDROCHLORIC ACID (HCL)

    Hydrochloric acid produced by TCC is of high purity and finds application in

    number of chemical industries and it is yellowish green in colour. The HCL

    produced has concentration 30-33%.

    USES INDUSTRIES

    For the production of Ammonium Chloride and in

    manufacture

    of Phosphoric Acid

    Fertilizers

    A cleaning agent in galvanizing Engineering

    For hydrolyzing starch in to sugar Starch industry

    In monazite processing for the separation of rare earths

    as chlorides

    From thorium

    Minerals

    processing

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    P RODUCT: 4

    SODIUM HYPOCHOLRITE

    Sodium Hypochlorite, commonly known as Soda Bleach, finds its application

    in bleaching, as a disinfectant and also in the extraction of rare earth

    elements. It is a pale yellowish colour liquid. Soda bleach is the only branded

    product of TCC. TCC is producing soda bleach under the brand name

    Ekoclean .

    USES INDUSTRIES

    SERVED

    As a bleaching agent Textiles, pulp and

    papers

    As a germicide and cleaning

    agent

    Hospitals

    For sterilization Hospitals

    PRODUCT: 5

    CAUSTIC SODA FLAKES

    Caustic soda lye is concentrated to 98-99% NaOH and converted to flakes in

    a continues, Caustic fusion plant (CCF). It is a white deliquescent solid in

    flakes form. Caustic soda flakes have also the concentration 98-99% NaOH.

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    DEPARTMENTAL STUDY

    3.1 HRD / TRAINING DEPARTMENT

    Department structure

    Human resources is considered as the most vital asset of an organization.

    TCC has a well defined employee power which helps the organization to

    perform well in the markets. Human resource department is headed by

    manager (HRD). He is responsible only for training and development

    M(HRD) id reporting to Assistant General Manager (HR).

    DF

    AGM (HR)

    M (HR&W)

    DM CS

    PROAPO

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    MAIN FUNCTIONS OF HR / TRAINING DEPARTMENT

    a. Identifying training needsb. Arrangement requirement trainingc. Maintaining the training record

    SCOPE

    The procedure covers all aspects of training. Arrange suitable trainingfor employees for updating skills based on the identified training

    needs.

    Training advisory commitment is responsible for suggesting trainingrequirements of the various department and disciplines

    Formulating training programs on yearly basics. The committee propose a training calendar every year Training needs for the years are identified and recorded by the

    department the head.

    The details are handed over to the training department by respective

    department head. Training department does compilation of the identified

    training needs of the employees. Necessary training programs are arranged by

    training department to later the identified training needs of the employees.

    Training department organize training programs using internal faculty or

    engaging faculty from reputed organization. The training department in

    consultation with concerned department heads organizes in house training

    programs on special requirements. When employees attend training programs

    conducted in house. A feedback about the usefulness of the training is

    obtained and consolidated. The concerned department had evaluates thefeedback from the participants after a period of 2-3 months to ascertain the

    effectiveness of the training program.

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    Employees are also sent for training to other reputed institutors nominations

    for sending employees for training in such institutions outside the company

    are put up for approval of the appropriate authority as per the guidelines

    outside programs submits a feed back on the trainee undergone the training

    department.

    The achievement against annual training calendar is reviewed half yearly by

    department helps for the number of programs held, number of employees

    participated for each programs the highlights of training effectiveness,

    feedbacks..etc.

    The training department maintains a register on the training program attended

    by the employees. Training department maintains the format received from

    participants after getting it evaluated by the concern department head

    regarding the effectiveness of training. The managerial personnel of the

    company are imparted training to improve their managerial capabilities at the

    HRD center of the company and outside institutes depending upon the needs

    identified by the head of the department.

    TCC use both on the job and off the job training methods fo training theemployees.

    GENERAL TRAINING

    In order to provide this type of training, one has to determine what is the

    trainees growth potential, up to what level to be done and requires evaluation

    of his present performance.

    NEED BASED TRAINING

    Need based training will be done on the basis of determining the level of

    knowledge and skill one requires for a job. Next is to find out how many

    employees have to be given this training. On the basis of these needs training

    is given to the employees.

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    CUSTOMER TRAINING

    Customers are given training on handling of chlorine and other products in

    various situations.

    INDUCTION TRAINING

    It is the training provided to the newly recruited employees to familiarize

    them with the activities, rules and policies of the organization. It is also done

    to introduce the new employees to the other employees of the organization.

    TECHNOLOGY TRAINING

    Company provides advanced training for workers to cope up with the

    technological changes. Feedback is obtained from employees and

    effectiveness of the training program is ascertained after a period of 2-3

    months.

    PERSONALITY DEVELOPMENT PROGRAMME

    They are conducted on a regular time period for the development of bothworkers and managers.

    INTERNAL TRAINING

    Every month three day training program is held for workers. The workers

    education center, under the central labour industry conducts it. These

    programs are conducted on a contract basis and are recorded annually 20-25

    workers from various sections are selected every month and 4-5 officers from

    WEC conduct the training programs. The topics covered include personality,

    management development, inter personnel relations, impact of globalization

    effective communicationetc.

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    Other in house programs are conducted by agencies like Kerala state

    productivity council. In such programs company can decide upon faculties

    and topics for training. During the installation of membrane cell plant,

    officers were sent to Japan for training. So on the job training is prevalent in

    all sections of the company.

    EXTERNAL TRAINING PROGRAM

    These programs are provided for workers conducted mainly inside Kerala and

    a few numbers outside Kerala also. The management does not keep aside a

    budget for training need. On an average TCC spends more than 11 lakh

    rupees on the training needs every year.

    OBSERBVATION OF HRD

    HRD department organizes training programs using internal faculty or

    engineering faculties from reputed organization. TCC should see to it that

    training needs of the works, supervisors and executives are recognized and

    separate training program should be developed for each groups.

    PERSOANL DEPARTMENT

    Managers 103

    Others 683

    Total 786

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    FUNCTIONS OF PERSONAL DEPARTMENT

    1. Recruitment: through professional and executive employmentexchange and P.S.C

    2. Manpower planning: ascertaining the number of vacancies3. Welfare functions: including statutory and non statutory welfare

    measures.

    4. Grievance handling: as per the provisions of Industrial Disputes Act &factories act

    5. Maintaining company discipline: as per standing order act6. Industry relations7. Public relations8. Job descriptions (Techniques)9. Job specifications (Techniques)10.Job analysis (Techniques)11.Performance appraisal12.Training13.

    Staffing

    14.Formulates and implements personnel15.Wage and salary administration16.Filing various returns relating to employees17.Medical reimbursement schemes

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    PROMOTION POLICY

    It is divided into two parts.

    a. Managerial Promotion Policy:This is on the basis of a stipulated length of service in the immediate lower

    grade and it is the main criterion for promotion. Promotion from workers

    category to officers grade shall be ordered only with board resolution and

    with permission of government. Time bound grade promotions are considered

    in the case of lowest tow managerial scales period of 10 years service can be

    considered for promotion.

    b. Non- Managerial Promotion Policy:Vacancies are to be filled by line recruitment through PSC and will be filled

    as per the policy and procedure lay down through the term of settlement.

    If a prospective employee has the minimum qualification and stipulated

    service then he is considered for promotion. If qualified persons are not

    available for promotion in the respective section/ department. It is notified on

    the company board. Candidate with the same grade and stipulated length of

    service considered are not found available after test, a lower grade personwith stipulated service can be given double promotion.

    WAGE AND SALARY ADMINISTARATION

    A sound plan of wage and salary administration seek to establish a fair and

    equitable compensation offering similar pay for similar work. Actually the

    settlement of wage and salary is done by the accounts department. The trade

    union / management will decide how much to pay for each employees and

    workers regarding his performance.

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    OVERTIME ALLOWANCE

    Wage covered under the Factories Act will be given as overtime wages.

    According to the provision contained in the Factories Act and the ruler

    framed thereafter. The overtime wages for workers will be two times of

    effective wages.

    SHIFT ALLOWANCE

    There are namely 3 shifts. Shift allowances to workers, who are working in

    shift are

    Shift Allowances

    8-4 Shift Rs.8/Shift

    4-12 Shift Rs.8/Shift

    12-8 Shift Rs.12/Shift

    WELFARE PROGRAMMES

    Labour welfare measures in India can be classified as statutory and non-statutory. Statutory welfare comprises those provisions which are binding on

    employer by law. This relate to certain essential working conditions and

    standards of health statutory welfare measures provided are accident benefit,

    annual bonus, drinking water , lunch rooms, sitting facilities, storing and

    drying facilities ,health facilities and educational allowance. The non-

    statutory welfare programs provided voluntarily by employer and housing

    facilities, medical attendance schemes, group accident policy, productionbonus, voluntary retirement schemes and performance appraisal.

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    GRIEVANCE REDRESSAL

    Grievance Redressal committee is statutory. It is to be legally maintained.

    Trade unions are satisfied with the present condition. Hence in TCC

    Grievance Redressal Committee is not there, as here exist a good employee-

    employer relationship. Grievance Redressalcommittee consists of an

    experienced and efficient team of personnel department. And also the moral

    level of employee is very good.

    TRADE UNION

    There is no labour unrest in the company for the past few years. An

    atmosphere of trust and mutual understanding is developed between

    management and labour union. TCC Employees Association is the only

    one union in TCC which is recognized.

    WORKERS PARTICIPATION IN MANAGEMENT

    TCC encourages its workers to take part in the management of the company.

    The workers are often consulted through their union while implementing

    major welfare programs of the company.In addition to this the workers are also included in some of the committee for

    taking management decision, which includes committees like:

    a. Canteen Management Committeeb. Safety committeec. Grievance committeed. Tri-Party Committeee. Provident fund trust

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    3.2 MATERIALS DEPARTMENT

    Department structure

    Manager Materials is the head of the department. He is responsible for all

    functions related to purchase, stores and inventory control. Materials

    department is divided into three sections.

    1. Purchase section2. Stores section3. Inventory Control section

    DF

    AGM

    M P

    DM (P)

    ASS.

    MM (S1) M (S2)

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    PURCHASE SECTION

    Purchase procedure:

    - Receiving MPR- Evaluation of the MPR- Inviting tender from various organization- Evaluation of the tenders and prepare a comparative statement- Send tenders to the originator of MPR for recommendation- Issue purchase order as per the recommendation of the originator

    Purchase section deals with:

    - Purchase of stock items as required by inventory control- Purchase of maintenance items as required by the maintenance

    planning and plant

    sections.

    - Purchasing of raw materials required for the process- Purchase of bulk consumable for the process- Purchase of demanded items- Payment against delivery through bank

    STORES SECTION

    Store section deals with:

    - Maintaining a minimum stock of items required by variousdepartments

    - Issuing of stock items required by various departments according tothe materials request (MR).

    - Preparation of various reports like: Receiving report Inspection reports Evaluation of MPR for purchase of new items Preparation of materials code system (10-digit system).

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    INVENTORY CONTROL SECTION

    Inventory control is an essential function of stores department. It helps to

    reduce cost and increase profit of the organization. Codification of material is

    done by manager inventory control. For controlling the inventory, certain

    levels of inventory such as maximum, minimum and re-order level is

    prepared. When the stock reaches the re-order level, purchase request is

    made.

    INVENTORY CONTROL

    The purpose of inventory control is to avoid surplus and security of materials.

    The inventories items are classified based on value contributed by each items

    depending on the cost of and turnover of materials.

    OBJECTIVES OF INVENTORY CONTROL

    - Avoid unwanted pilling up of inventory- Material identification to avoid duplication- To maintain records- To dispose scrapped items-

    To determine which and how much to replenish- To determine the items to be stored

    FUNCTIONS OF INVENTORY CONTROL

    Maintaining a minimum stock of items required by various departments.

    Preparations of various reports regarding inventory such as:

    Receiving reports Inventory ledger

    Inspection report Evaluation of MPR Preparation of material code system to verify items and for

    easy handling

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    Fix various levels such as minimum level, maximum level, re-order level, damages level etc. of each items.

    Calculate and minimize lead time Separate materials into Indian/import

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    3.3 OPEARATIONS DEPARTMENT

    Department structure

    Operations department carries out the manufacturing of all the products. The

    company carries out continuous productions and hence this department plays

    a very crucial role in TCC.

    This department is headed by Assistant General Manager Operations who is

    reporting to General Manager Technical.

    GMT

    AGM OP

    M ( PL1) M (PL2)

    DM (PR1) DM (PR2)

    SE SE

    PE PE

    Ex. Tr. Ex. Tr.

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    DUTIES & RESPONSIBILITIES OF ASSISTANT GENETAL

    MANAGER OPERATIONS:

    Head of the operations department He fixes the monthly target of the product based on the market

    requirement

    He is responsible for modification in the production process andresponsible for the affluent discharge

    He is the designated emergency controller during any hazardousincident of leakage & emission of toxic gasses/ fluid etc.

    DUTIES & RESPONSIBILITIES OF PLANT MANAGER

    Custodian of plant He will plan production activities to meet the production of target set

    by the AGM (OP).

    He is responsible for the material consumption He plans the shutdown activities and carries out maintenance work of

    the plant

    He co-ordinates the operational functions with the manager of otherdepartments for the smooth functioning of the plant.

    OBJECTIVES OF OPERATIONS DEPARTMENT

    Maximize production confirming to production specification Optimizing the consumption of electricity and purification of

    chemicals

    Maximize the production overheads Maximize the availability of electrolysis for operations

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    PLANTS IN TCC

    There are three plants involved in the electrolytic production process of the

    company.

    1. AGC Plant

    Thisplant is designed by ASAHII GLASS COMPANY

    LIMITED, TOKYO, JAPAN. The plant was commissioned on 29th

    may 1997. The products are Caustic Soda , commercial Hydrocloric

    Acid, liquid Chlorine and Soda bleach. The plant consists of 20

    electrolyzes. The plant has 125 TPD Caustic Soda production

    capacities.

    THE OVERALL PRODUCTION CAPACITY OF TCC

    PRODUCTION CAPACITY

    Caustic Soda Lye 175 TDP

    Liquid Chlorine 72 TDP

    Commercial HCL 387 TDP

    Soda Bleach 45 TDP

    Caustic Soda Flakes 100 TDP

    2. UHDE 1 Plant The plant is designed by UHDE, Germany. The

    plant was commissioned in 2005. The plant has a production capacity

    of 25 TPD of Caustic Soda. It consists of one electrolyze with 54

    elements.

    3.

    UHDE 2 Plant

    This plant is also designed by UHDE, Germany.The plant was commissioned in 2006. The plant has a production

    capacity of 25 TPD of Caustic Soda. It consists of one electrolyze

    with 54 elements.

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    RAW MATERIALS USED

    Raw materials used in the production process in TCC are

    1. Common Salt (raw salt)2. Electricity3. Water

    TECHNOLOGY USED FOR PRODUCTION

    The technology used by TCC is Membrane Cell Technology which is

    environment friendly and energy efficient technology.

    PROCESS FOLLOWED

    The process followed in production by TCC is electrolysis of Brine.

    PROCESS DESCRIPTION

    Brine (solution of raw salt & water) saturation & purification process are

    common for AGC, UHDE 1 and UHDE 2 plants.

    STAYS IN THE PRODUCTION PROCESS1. Brine saturation and primary purification Sodium Chloride or row

    salt is fed into the saturator using the bucket elevator, where it set mixed

    with the Chlorine decomposed, depleted Brine. This saturated Brine from

    the saturator goes to precipitation tanks A & B and a mixer tank where

    Barium Carbonate Soda Ash and Caustic Soda are added respectively to

    remove Sulphates, Calcium and Magnesium. Impurities as precipitates.the

    Brine along with the precipitates then goes to the clarifier where 90% of

    the precepts are allowed to settle. The clarified Brine is passed through

    Anthracite filters where the remaining 10% precepts are separated.

    HCL is added to the filtered Brine tank to convert impurities to ionic

    form. Brine is to be admitted to the secondary purification system

    only after the desired purity level is attained.

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    2. Secondary brine purification The secondary Brine purification system

    consists of our ion exchange filters. The primary purified Brine is passed

    through the Ion exchange filters where it undergoes Ion exchange process.

    Ion exchange materials are insoluble acids & bases, which when

    converted to salt remain insoluble.

    These ion exchange materials are used in columns in which the

    solutions containing ionic impurities like Calcium and Magnesium are

    in contact with the resin bed. The saturated resin is then regenerated to

    its original state by acid alkali solution. The regenerated resin is then

    reused. The purity of the feed Brine in the membrane cell process is

    very important as it affected the performance and life of the

    membrane.

    3. Electrolysis The secondary purified Brine is passed through a heat

    exchange, fed to Brine head tank and is admitted to the anode

    compartments of the electrolysis. Dematerialized water is also admitted to

    the cathode compartment of the electrolysis. Direct current (DC) supply is

    connected to the anode and cathode. During electrolysis Caustic Soda Lyeis produced at cathode which is 32% concentration. Hydrogen gas is also

    formed at the cathode chamber. Chlorine is formed in the anode where the

    depleted Brine solution comes out. Caustic Soda is pumped into storage

    tank and Hydrogen and Chlorine gas goes to their respective treatment

    section.

    4. Chlorine treatment & liquefaction Chlorine treatment and

    liquefaction involves cooling, washing filtration, drying, compression

    liquefaction, storage and liquid Chlorine filling in the cylinders, the

    Chlorine from anode chamber of the electrolysis is first cooled at 30

    degree celcious with the cooling tower water. Final traces of salt is

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    removed by using a wet Chlorine filter, it is then again cooked using

    chilled water. After this the Chlorine gas is divided into two streams for

    the HCL synthesis and for liquefying. The Chlorine for liquefaction is

    dried using 98% Hydrochloric acid in drying tower. The dried Chlorine is

    compressed using acid ring compressors. The compressed Chlorine gas

    turns into liquid Chlorine storage tanks. Chlorine for the HCL synthesis

    unit is fed by using chlorine blower.

    5. H2 treatment and HCL analysis Hydrogen gas from the electrolyser is

    washed with water in washing chamber, cooled using tower water and

    admitted directly to Hydrogen blower, after separating the condensate.

    The Hydrogen gas is used for the HCL synthesis and also as a fuel in the

    CCF plant.Hydrogen for HCL synthesis is fed to the oven using Hydrogen

    blowers. Here it is burned in the presence of Chlorine. The resulting HCL

    gas is absorbed in the water flowing down the oven to produce 31%

    commercial HCL gas.

    6. Continuous Caustic fusion It is done in CCF (continuous caustic

    fusion) plant. CCF plant is mainly for concentrating 32% NaOH lye to50% NaOH lye and then to 98%-99% NaOH melts which is converted as

    flakes. The 32% NaOH lye is stored in the main storage tank, as a part of

    which goes for sale. The remaining part of 32% lye is passed through

    three evaporators Ev1, Ev2, Ev3.

    In the first evaporator the Caustic Soda lye is heated using vapours generated

    in Ev2 and Ev3.the steam generated in Ev1 is then drawn by a vaccum pump

    through a condenser and thus Ev1 is working under vaccum and at 70-80

    degree celcious. The outlet from Ev1 is 40% Caustic Soda lye which is

    passed through Ev2 where it is evaporated to 50% Caustic Soda lye using 9

    kg/-cm2 steam from boiler. A portion of 50% Caustic Soda lye cooled and

    sold.

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    The remaining portion of 50% Caustic Soda lye is pumped to Ev3

    where it is heated using heat transfer salt which is a mixture of 53%

    Potassium Nitrate, 40% Sodium Nitrate and 7% Sodium Nitrate. In Ev3 the

    50% Caustic Soda lye is concentrated to 98%-99% Caustic Soda melt which

    is converted as Caustic Soda flakes in a flakers drum.

    7. Soda Bleach preparation Excess of waste Chlorine cant be disposed

    as a waste gas. But it has to be absorbed in dilute Caustic Soda lye to

    produce Soda bleach. Thus the Soda bleach plant serves also as a

    pollution control system.

    A part of 32% Caustic Soda lye, chlorine is used for the preparation of

    Soda bleach. The excess Chlorine at the time of plant shutdown or startup

    and also from cylinder filling station goes for Soda bleach preparation,

    32% Caustic soda lye is diluted using de-mineralized water. The solution

    is passed through two absorbing towers, where it reacts with Chlorine gas

    so as to produce Soda bleach.

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    3.4 TECHNICAL DEPARTMENT

    Department structure

    There are two main sections in this department:

    1. The Technical Service sectionThe technical service department is concern with the monitoring of

    production process. This includes making a comparative analysis if anydeviations are found.

    GMT

    DGM (TS)

    AGM (TS)

    CE (TS) DMTS (M) DMTS (C ) SETS ( C )

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    Reports are maintained on daily as well as monthly basis and

    internal as well as external basis. The reports are sent to all other

    departments.I. Daily report includes the following:

    Daily production detailsMaterial consumption details

    Sales Stock Power consumption Over time reporting etc.

    II. Monthly internal reports include the following: Production process report Material balance Chlorine utilization Raw salt analysis etc.

    III. Monthly external report includes reports to variousGovernment department and other agencies, productioncalculation and reporting.

    Computerization & IT development

    All functional areas are fully computerized. That is function wise, all

    functions are fully computerized. But in depth wise TCC is trying to increase

    the depth of computerization. The software in use is clipper and paradox. The

    server configuration is IBM X 220 and the server capacity is 18GB hard disk

    running on Novel 4.11 operating system. The server class machines are P3, 1

    GHz, 128 MB RAM, 18 GB hard disk plan to install Oracle based software

    for all the departments. Presently there are two Local Area Networks (LAN).

    One pertaining to financial data which is called financial package system and

    the other related to the materials package system and the other related to the

    materials managements, which is the materials management system.

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    2. Safety & Pollution control systemThe safety policy of the company states that:

    TCC is committed to provide every one of its employees & therelated public an accident free and healthy environment in its efforts

    to manufacture high quality products with all stationary requirements

    in this regard.

    The company will provide a work environment in which identifiedhazards & controlled if eliminations not feasible and will provide

    personal protection requirements like gloves, file mask welding

    shield, safety shoes, helmets, safety belt, skin protective

    ointmentsetc .whenever necessary.

    Accident prevention is the direct responsibility of the linemanagement and will be an important criterion for performance

    appraisal. Line management will ensure that all safety measures are

    incorporated in the operating and maintenance procedure as well as in

    any process technology changes in the plant.

    The company will ensure that health & safety aspects are given dueconsideration in decision regarding purchase of plant equipments

    machinery & materials.

    All contract job will be carried only through the laid down procedureswith appropriate supervision.

    The company will carry out safety audits, risk assessment studies,emergency mock drills, periodic assessment health of its employees as

    well as status of environment & implement remedial measures. Employee, consumers & public awareness where necessary, will be

    imparted with the required education, training & retraining safety and

    health aspects related to the process and products.

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    Contractors, sub-contractors, workers, transports & visitors enteringthe factory shall be required to observe health and safety practices of

    the company in all their activities.

    The company will include a resume of its health and safetyperformance in its annual reports.

    FUNCTIONS OF TECHNICAL SERVICE DEPARTMENT

    1. Deviation analysis of plant operating parameters.2. Collection and computation of production details, raw materials, input

    output details.

    3. Downtime or failure analysis of plant and equipment and providingtechnical advice.

    4. Preparation of monthly raw materials and input output details.5. Give suggestions on corrective action to avoid downtime of

    equipment.

    6. De bottle necking to improve production and efficiency of operation.7. Organizing energy audit and implementation of energy saving

    schemes.

    8. Preparation of schemes for improvements or modification of process,plant and machinery.

    9. Vetting of proposal originated by other department.10.Inspecting or testing of equipment for the plant.11.Study and report on process upset accidents if any etc.12.Any other job specifically assigned by management.

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    POLLUTION CONTROL

    The company is fully aware of its social responsibility and committed to

    protecting and conserving the environment. In line with this, the company is

    carrying out various schemes including extensive pollution control measures,

    on site emergency planning, training of employees and customers on accident

    prevention and safe handling of chemicals. The company aims to minimize

    all adverse environmental and health. Impact arising out of its operation,

    converse all kinds of resources and to obey all statutory and legal regulation.

    Acidic and alkaline effluent steams are collected in pits. If the Sodium

    Chloride content in the acidic stream is within limit. It is used in

    Hydrochloric acid. The remaining effluent are mixed and neutralized. The PH

    is corrected to 7 with extra acid/alkali addition. It is then fed to the lagoon

    where better homogenization of effluent takes place. Also Sodium Bisulpahte

    solution is added to the Chlorine content. Thus the effluent let out to the river

    is neutral and free of Chlorine content.

    Also the Chlorine gas during plant start-up and shutdown tripping of Chlorinecompressor, from Chlorine cylinder filling station is collected and absorbed

    in dilute Caustic Soda lye to produce Soda Bleach which is sold to the

    consumers. Thus the Soda Bleach plant helps in avoiding pollution.

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    3.5 ENGINEERING DEPARTMENT

    Department structure

    GMT

    AGM

    SE (MP) SE (M)

    CE

    DM

    Ex. Tr. Ex. Tr.

    CE (M)

    DM (M)

    CE

    DM

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    The Engineering department has been divided into four sections.

    1. Electrical Department2. Mechanical Department3. Instrument Department4. Civil Department

    ELECTRICAL DEPARTMENT

    There are two functions for this section. They are as follows:

    a) OPERATIONSElectrical supply is received from KSEB through substations.Direct Current (DC) is needed for electrolysis and Alternating

    Current (AC) is converted into DC in rectifier plants. AC is

    used for auxiliary purpose. The following are the function of

    the operational section.

    Ensuring uninterrupted powersupply

    Man management.b) MAINTENANCE

    This section is headed by chief engineer in planning and

    implementing on engineering works. This section also

    provides assistance to project development of new project.

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    MECHANICAL DEPARTMENT

    Mechanical section found to be the back bone of TCC. All types of annual

    maintenance is handled by this section and look forward to maintain the

    machinery in the best possible manner and ensure healthy and sound flow of

    workers within the organization.

    Following are some of the objectives:

    To ensure all equipment engaged in production are in goodcondition

    To cut down tine of critical equipments To reduce cost due to inefficiency in equipment handling.

    INSTRUMENTATION DEPARTMENT

    The main functions of this section are as follows:

    Plant processing operation and control of plant andequipment.

    Keeping record for it The maintenance of up keep of equipments.

    CIVIL DEPARTMENT

    Civil section is an independent department headed by chief engineer.

    The main role of this section is the construction of the building and other

    premises of the company. It is also engaged with the social task to ensure thesmooth flow of industrials activities.

    The main functions of this section are as follows:

    Maintenance of existing building. Painting and insulation Tender issue for civil workers.

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    PROJECT AND SYSTEMS DEPARTMENT

    Department structure

    The main function of the projects and systems department is capacity addition

    and implementation of new technologies. It is an independent unit with a

    different function. Their main functions to prepare feasibility reports and to

    invite tenders for execution of new projects.

    MAIN FUNCTIONS OF PROJECT DEPARTMENT

    Involves planning, feasibility study and implementation of netechnologies

    Preparation of detailed reports Preparation of feasibility reports

    GMT

    DGM

    AGM

    CE CE PJ

    AGM S

    DM S

    Ex. Tr.

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    Evaluation of tenders Invitation of tenders through advertisements Agreements Execution Hand over the new projects to operations department

    FUNCTIONS OF SYSTEMS DEPARTMENT

    Implementation of new ERP system Maintenance of website Maintenance of all computers Maintenance of all printers and peripherals Maintenance of all networking systems Management of broad band and internet connections

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    3.7 SECRETARY AND INTERNAL AUDIT DEPARTMENT

    Department structure

    Memorandum and articles of association, certificate of incorporation and

    other statutory registers under the Companies Act 1956 are maintained in the

    companies registered office at Udyogamandal.

    DUTIES AND RESPONSIBILITIES OF THE COM APNY

    SECRETARY

    Conducting board meeting for the organization The legal interpretation of the profit and loss statement and balance

    sheet

    Filing returns with registrar of companies

    Drafting agreements with the financial institutions under theCompanies Act

    Conducting the annual general meeting and extra ordinary generalmeeting if required

    MD

    DF

    CS & IA

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    Gratitude function of the organization Providing public information under right to Information Act, 2005 Laison with Registrar of companies, LIC officials and other

    government and private agencies.

    MANAGEMENT OF THE COMPANY

    A board of directors consisting of one managing director, director finance andthree other part time directors of the company.

    Company has seven shareholders. They are Government of Kerala, FACT,KSIDC, SHL Trading Ltd and two independent nominees from Governmentof Kerala.

    INTERNAL AUDIT

    The internal audit system in the company has been established since long.The Internal Auditor reports directly to MD. The staff of the departmentincludes one stock verifier and two senior assistants.

    FUNCTIONS

    Pre audit of all purchases and contract files Verification of sales orders and related records Verification of payrolls and wage salary of workers, staff and officers Increment proposal of management staff, salary fixation etc Verification of various vouchers, journals, ledgers, and other records

    of financial and cost accounts sections.

    Operational audit performance, audit, performance, managementaudit etc if necessary

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    3.8 MARKETING DEPARTMENT

    Department Structure

    Marketing department in TCC is product centered with separate personnel

    entrusted to each product. TCC is the only chlor-alkali company in Kerala.

    So firm has more or less monopolistic market in Kerala. TCC gives primary

    importance towards satisfaction of its customers.

    Marketing department consist of an office section and an issue section. All

    documentation work comes under office section and all works relating to

    sales comes under the issue section.

    DF

    AGM (M)

    SM

    DM (M)

    ASO

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    TCC will adopt marketing strategy according to product nature,

    market situation, demand of the product etc. TCC gained about 80% of the

    market share in Kerala.

    MAIN FUNCTIONS OF OFFICE SECTION

    Preparation of sales quotation, letters, amendments etc, maintenanceof sales officers register books and other necessary information.

    Preparation of sales budget, sales plan, monthly allotment etc,correspondence with parties and follow up of routine and regular

    matters.

    Preparation of sales order, dispatch and delivery notes etc Upkeep of all files up to date

    MAIN FUNCTIONS OF ISSUE SECTION

    Preparation of schedule of dispatch and actual dispatch Execution of sales offers Advising parties about the dispatch effected Maintenance of daily stock registers

    THE MARKETING MIX

    The four Ps in the marketing mix are as follows:

    1. Product

    Products of TCC include caustic soda, chlorine, hydrochloric acid

    & sodium hypochlorite. The industries served are soap, insecticides,

    pharmaceuticals, chemicals, mineral processing, disinfectant, textiles,

    rubber, water purification and petroleum. The only branded product is

    soda bleach and the brand name is EKOCLEAN.

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    2. Price

    The company has adopted a differential pricing policy. The price

    is fixed through negotiation for long term contracts. For small customers,

    price is fixed from time to time. An open body named Alkali

    Manufactures Association of India (AMAI) fixes selling price for a

    particular period. Price of the product is fixed by adding the production

    costs, excise duty, VAT & freight charges. Tenders are issued to the

    customers with a price quoted and if it turns to be a lowest bid and

    satisfies the customers the sales are done.

    The major markets are Kerala, Karnataka and Tamil Nadu.

    Except caustic soda, all other products are sold in South India. Long term

    contracts are being entered with customers. Price concessions are given to

    long distance customers taking freight elements into account for

    transportation of the product, raw materials and also all other logistic

    purpose. Company has given contracts to outside agencies. The contract is

    placed for each material and that is done in an annual basis.

    3. PlaceChannels include direct selling to customers for caustic soda there

    are some agencies outside Kerala for marketing the products. The entire

    marketing is done at the company headquarters at Udyogamandal and

    there are no other marketing offices. All payments take place through

    SBT (State Bank of Travancore). Place is concerned with various

    methods of transporting and storing goods and then marking them

    available for the customer. Getting the right product to the right place at

    the right time involves the distribution system.

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    4. Promotion

    All the products are industrial products. It lacks a good promotion

    policy to withstand competition from private sector. The customers are

    aware of the existence of the company and when and how to get the

    product. Hence there are no much promotional activities. Marketing

    factor is price which depends upon the national and international price.

    The company does advertise in some academic and trade journals like

    chemical magazine etc. The promotional activities are done also through

    the company websitewww.tcckerala.com.

    THE COMPETITORS

    There are about 40 companies in India, which are producing the same kind of

    products that of TCC. In the 40 companies, 12 companies are in South India.

    All Chemical Industries are in private sector except TCC.

    1. ChemfabAlkalies Ltd, Pondicherry2. Andhra Sugar Ltd3. DCW Ltd, Mettur4. Kothari Petro Chemicals Ltd5. Tamil Nadu Petro Products Ltd6. Southern Petrochemical Industry Corporation, Chennai7. Sree Royal SeemaAlkalies and Allied Chemicals8. Chemplast, Mettur9. Tuticurin Alkali Chemicals and Fertilizers10.Tata Chemicals, Gujarat

    MAJOR CUSTOMERS

    1. Hindustan Lever Ltd, Cochin, Kerala2. Indian Rare Earths Ltd, Udyogamandal, Kerala3. Hindustan Newsprint Ltd, Kottayam, Kerala4. Hindustan Organic Chemicals Ltd, Ambalamugal5. Steel Authority of India Ltd6. Mysore Paper Mills Ltd, Karnataka

    http://www.tcckerala.com/http://www.tcckerala.com/http://www.tcckerala.com/http://www.tcckerala.com/
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    7. Kerala Minerals and Metals Ltd, Kollam8. Travancore Titanium Products Ltd, TVM, Kerala9. FACT, Kerala10.Kerala Water Authority, TVM, Kerala

    ADVERTISING

    Advertising is done in weekly journals, magazines and news papers.

    MARKETING STRATEGY

    Organization has adopted a strategy for their product nature, market

    situation, demand of the product, competition etc. In Kerala TCC is facing an

    oligopoly. TCC gained about 80% of the total market share. Market share is

    based on production. 60% of the goods produced are sold outside Kerala and

    40% within the state.

    ACTIVITIES OF MARKETING DEPARTMENT

    Whenever a company places an advertisement regarding the requirement of

    chemicals like caustic soda lye or flakes with the specification for thechemical payment terms, quantity required, validity period, the companies

    that are ready to supply (like TCC) will send tenders to the required company.

    This is also known as tender document. In a tender document mainly 2

    documents are specified:

    a. Technical Bid

    This means specification about the quality aspect of the product, how

    much quantity can be given within a period as specified by the customer

    company. These terms are well explained in the technical bid.

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    b. Price Bid

    This is a part of the tender document which specifies the basic

    prices of the company products. The document rate is given for bulk

    purchasers, payment terms are also explained.

    Along with this offer is placed the customer company which will be

    attracted with Earnest Money Deposit (EMD). This deposit is for the

    purpose of assuring the customer company that if they accept the TCC

    offer, certainly the product will be supplied to the customer. The deposit

    will be refunded by the customer company after the purchase is made.

    The EMD is only attached in case of bulk purchase.

    After accepting the offer placed by TCC, the customer company

    will place a purchase order. The purchase order explains the details of the

    product, quantity, basic price... Etc. Sales order is placed and will be

    verified by Deputy Marketing Manager. He makes arrangement in respect

    of supplying the product to the customer. The acceptance offer is usuallyby selecting the lowest price. From the collected tenders if price by TCC

    is higher than any other parties, those parties will be done so as to bring

    the price lower. If the price is not lowered, the offer will be rejected.

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    3.9 FINANCE DEPARTMENTDepartment structure

    MD

    FC

    DFC

    DM (F)

    DFM1 DFM2 DFM3 DFM4

    AO

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    Deputy finance controller is having the overall responsibility of the finance

    department. Which include co-ordination of audit, Board meeting and

    companytaxation. Deputy finance controller co-ordinates the function of bil

    passing establishment section, debt collection, cash and bank.

    The internal audit system is carried out in the company by the initial

    audit section headed by the chartered accountant. Regular reports are given to

    the department heads of taking corrective actions where necessary, which is

    submitted to the MD.

    The company has an effective budgetary control system. The budgets are

    reviewed, deviations analyzed and necessary corrective actions is initiated.

    Important variations relating to raw materials, furnance oil, electricity etcare

    analyzed and furnished to various levels of management for corrective

    actions. The key budget factor isthe power availability which is estimated and

    a rough picture of anticipated power shortage is drawn up.

    The main function of bill section is passing of bills, which is done afterchecking quotation, order and production receives/ work achieved. Bills are

    passed after seeing that materials received is in conformity with the purchase

    order.

    Finance is considered as the valid part of any business organization. It is

    the function which controls the procurement of allocation of funds in the

    business operations. In TCC a well developed and effective functional

    department is functioning. Deputy finance is the head of the finance

    department.

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    THE MAIN FUNCTIONS OF FINANCE DEPARTMENT

    Generation of funds and utilization of funds Treasury operations Financial book keeping and finalization Cost recording Sales accounting Bill passing Budgeting and financial control Preparation of wages bills Preparation of invoice

    SAO confidential is exporting to DFM. Preparation of balance sheet

    is done in accounting section. TCC has an exclusive PF trust for their

    employees. The company gives money to the trust. Trust invests this

    properly. Retirement benefit is issued from here itself. The

    companys liability towards gratuity to employees is covered by

    group gratuity scheme with the LIC of India.

    SOURCES OF FUNDS

    To produce and sell there must be adequate finance for raw-material

    and other supplies and also to meet day to day expenditure of the

    enterprise. The company raise funds by means of equity funds and

    borrowed funds. Thwe share capital include authorized, issued,

    subscribed and paid up capital. Loans are obtained as term loans from

    SBI, IOB, UBI, IDBI and material loans from Government of Kerala.

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    ANNUAL TURN OVER OF COMPANY

    Year Amount (Lakhs)

    2002-2003 7421

    2003-2004 9123

    2004-2005 8869

    2005-2006 10877

    2006-2007 12321

    2007-2008 9390

    2008-2009 12063

    SIGNIFICANT ACCOUNT POLICY

    a. All revenue cost, assets, and liabilities are on the accrualbasis, exeptv customs duty.

    b. Sales include excise duty and sales taxc. Inventories valuation

    - Stock in trade: Caustic soda lye and flakes are valuedat works cost or net realizable value, whichever is

    lower. By products are valued at net sales realization

    during the year.

    - Raw materials, mercury, packaging materials, fuel oilstores and spares are valued at weighted average cost.

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    SWOT ANALYSIS

    STRENGTH

    Only Chlor alkali unit in the state

    Good record of physical and financial performance in the past. Qualified work force, brilliant engineers, managers and skilled

    workers.

    No strike reported for the last few years . Companys products are basic chemicals and are considered to

    be the building blocks of chemical industry.

    The company has 80% market share for its products in Kerala. The company is a feeding industry to other companies. Excellent management labour relation. Strategic location with no other competitors around at present. Availability of water in abundance as TCC is situated in the

    banks of river Periyar.

    Excellent transport facilities and proximity to nationalhighway, railway line , seaport, and airports as well.

    Companys products are basic chemicals and are considered tobe the building blocks of chemical industry.

    TCC is a pioneer in the chlor alkali market and has createdreliability credibility among the customers.

    WEAKNESS

    TCC is a public undertaking. The major decisions of the company have

    to be approved by the government which delays the implementations of plans

    and there by causing organizational inflexibility. The major weaknesses are;

    Lack of profit motive Employee cost is high compared to other firms (competitors) Large consumption of energy , 60% of manufacturing cost is

    electricity

    Raw salt is available in vicinity so transportation cost is very high

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    OPPORTUNITIES

    New project of synthetic rutile plant. Rutile companies are reaping bigprofit in the state due to the availability of raw material within the

    state. There is a high price in the international market for rutile and

    related products.

    Economic development of the country may results in higher demandfor the product especially for chlorine in near future

    Proposal for a hydel project will benefit TCC and the power soobtained can be utilized for running the plants of TCC. Thus reducing

    the cost incurred on electricity.

    THREATS

    Competition from foreign countries High cost of production Higher in price of electricity The infra structure of the company is obsolete compared to others The import duty of central government is not fair and it caused

    periodic fluctuations in the price of the companys product.

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    FINDINGS

    The major type of customer deal with TCC is pharmaceuticals, soapindustries, insecticides, pesticides, paper industries and rayon

    industries.

    No strikes have reported for the last 10 years. It shows the relationshipof workers andmanagement as a good one.

    Pricing policy of TCC is an average one, according to the standards. The company has a flexible credit policy. They give credit facility up

    to 30-45 days and they are getting credit of 60 days from suppliers.

    New technology of membrane cell has the advantage of pollution freeenvironment and also if bring about 30% reduction in electric power

    requirements.

    No major environment pollution has been reported for the past 50%years of operation.

    The strength of TCC is the quality of their products services and thedelivery.

    Location preference, reference and quality are the major criteria forselecting manufacture.

    The customer have reported no rejection of TCC product which showsthe product satisfactions.

    The company is depending heavily on electricity and around 60%oftheir product price is for this.

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    SUGGESTIONS

    The company must give some motivation to the employee in orderto increase the production.

    For the smooth functioning there must be a reasonable amount ofworking capital.

    The company must take necessary steps to maintain the ratios atstandard level.

    Improve the first aid facilities by providing free medicine andtreatment .

    The company must activate the research and development cell inorder to have new invention in this field.

    The company should conduct market research to find themovement of the products and to identify potential customers.

    One of the main raw materials is electricity which is an importantfactor of production of the company. So it better to go for a mini

    power plant of its own. The organization hierarchy must be checked to avoid

    organizational blocks.

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    CONCLUSION

    Travancore Cochin Chemicals Ltd,Udyogamandal is a state owned

    undertaking engaged in manufacture of basic chemicals like caustic soda,

    HCL, Chlorine, Sodium Hyptochlorine etc. These are required by

    various industries within and outside the state. TCCs products have

    national reputation for quality and the company gives high priority to

    customer satisfaction. It is an organic chemical company. TCC takes vital

    steps at the right time to make innovations in technological up gradations

    as well as organizational improvements, which helped it to face problems

    quite effectively and efficiently.

    Till 1995- 1996, company had recorded a steady growth in

    production as well as in sales. After that period even through the sales

    remain on an average. The company could not make any profits. This was

    due to the implementation of membrane cell technology in place of

    mercury cell technology. The higher electric charges compared with other

    states also affected the profits of the company. TCC enjoys a lions shareof the market in kerala and would continue to do so.

    The company started the salt up-gradation plant in 1998 which helps

    reduction in consumption of chemicals The Research and Development

    laboratory of the company helps in conducting a research with a new

    technical development. Several innovation and modernization schemes

    were implemented to achieve energy conservation, environment control

    and economy in inputs.

    As per the study conducted in the organization, the capacity of

    production is increasing and the company is moving in to more profitable

    stages. The days I spent at TCC and created a concrete impression in the

    development of my career.

    TCC is one of the leading Caustic Soda producing companies in India.

    I wish a great technical development and a prosperous future for TCC.

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    ABBREVATIONS

    MD - MANAGING DIRECTOR

    GMTGENERAL MANAGER TECHNICAL

    DFDIRECTOR FINANCE

    DGM (PJ)DEPUTY GENERAL MANAGER PROJECTS

    AGM (HR)ASSISTANT GENERAL MANAGER HUMAN RESOURCE

    AGM (MT)ASSISTANT GENERAL MANAGER MATERIALS

    AGM (M) - ASSISTANT GENERAL MANAGER MARKETTING

    AGM ( R ) - ASSISTANT GENERAL MANAGER RESEARCH

    AGM(S & PJ) - ASSISTANT GENERAL MANAGER SYSTEMS AND

    PROJECTS

    AGM (CP) - ASSISTANT GENERAL MANAGER CAPACITY

    PLANNING

    AGM (TS) - ASSISTANT GENERAL MANAGER TECHNICAL

    SERVICEAGM (E&I) - ASSISTANT GENERAL MANAGER ELECTRICAL &

    INSTRUMENTATION

    AGM (E ) - ASSISTANT GENERAL MANAGER ENGINEERING

    AGM (OP) - ASSISTANT GENERAL MANAGER OPERATIONS

    M (HR & W)MANAGER HUMAN RESOURCE & WELFARE

    M ( P )MANAGER PURCHASE

    M (S1) - MANAGER STORE 1

    M (S2)MANAGER STORE 2

    M (IC)MANAGER INVENTROY CONTROL

    SMSALES MANAGER

    DM (CS)DEPUTY MANAGER CATERING SERVICE

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    DM (P)DEPUTY MANAGER PURCHASE

    DM (M)DEPUTY MANAGER MARKETING

    DM (SY)DEPUTY MANAGER SYSTEMS