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Transcript of The Travancore Cochin Chemicals LTD.
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AN ORGANIZATIONAL STUDY AT TCC
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INTRODUCTION
The organizational study is limited to acquire the knowledge regarding the
function as well as the managerial aspects of THE TRAVANCORE
COCHIN CHEMICALS LIMITED, UDYOGAMANDAL, KERALA.
Organizational study is the systematic study and careful application of
knowledge about how the people as individuals and as groups act within an
organization. An organizational study encompasses the study of organizations
from multiple view point methods, and levels of analysis.
Whenever people interact in an organization many factors come into play.
like all modernist social sciences organizational studies seek to control
predict and explain.
The organizational study was done as partial fulfillment of the requirement
for the award of Master of Business Administration (MBA). The chief
objective of the study id to understand the working of various department
functions during a particular period and the concept of organization.
1.1SCOPE OF STUDY
The study was limited to Travancore-Cochin Chemicals
Limited.,Udyogamandal. The study was to get a general awareness of the
function of the various departments and management of TCC Ltd. The period
available for the study was limited .There are many departments like
marketing, materials, finance, operations and technical services Etc. the
attaining of information about different departments helped to analyze the
strengths , weakness ,opportunities and threats of the company.
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1.2 OBJECTIVES OF THE STUDY
The objective of the organization study includes the following:
To understand the organizational structure and the working of thevarious functional departments.
To have an exposure to the work environment. To understand the overall performance of the company. To make an analysis of the organizations performance. To study the relevance of TCC on chemical industry field in Kerala.
1.3SIGNIFICANCE OF THE STUDY
The main significance of the study are;
The study attempt to understand the performance of differentdepartments.
To understand the quality assurance of the organization.
To understand financial position of the organization.
Getting an organizational exposure. To understand the market position of the organization.
1.4 METHODOLOGY
It is an overall operation framework, which help to collect the required data.
The methodology used in the study involves the collection data through
primary and secondary means within the given time period.
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PRIMARY DATAIt refers to the first data collected from primary sources .The
primary sources of data collection were direct personal
interview with managers of concerned department, official
staff and workers of the company.
SECONDAY DATAData which are not originally collected but rather obtained
from published or unpublished sources includes:
1. Company records2. Annual records3. Official sites of the company4. Internet
The collected primary data and secondary data were
used in the preparation of this organizational report.
1.5 PRINCIPLES OF ORGANIZATION
Principles means the theoretical basis on which something is built up.The
theoretical basis is formulated from fundamental truth. Some of the important
principles to be followed for developing efficient organization are:
Principles of unity of objective Principles of specification Principles of coordination
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Principles of unity of command Principles of span of control Principles of exception Principles of flexibility Principles of simplicity Principles of communication Principles of efficiency
1.6 REQUISITES OF A GOOD ORGANISATION
The organizations are born out of a necessity for clear well defined
system or structure, which people require for execution of their
responsibilities. It helps them to relate to each other, co-ordinate their
activities and achieve the organizational goals. It minimizes confusion natures
suitable and maximizes effectiveness.
For proper function of the organization certain requisites are to be fulfilled
.They are as follows.
The objectives are to be clear, candid and well defined and theorganization must have a capacity to achieve it.
All activities therein must be properly coordinated. Organization must be complete, it should include all essential
activities.
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2.1 INDUSTRY PROFILE
INTERNATIONAL SCENARIO
The world chlor-alkali industry is growing .The chemical industries are
growing faster in the world. The chemical industry plays a vital role in the
production of many manufacturing goods. The industry provides a
tremendous variety of materials to other manufacturers. Major products of the
industry include detergent, drugs, fertilizers, food preservatives, flavoring and
paper , fine chemicals etc.
Most major chemicals are basic chemicals used in many countries .It is used
to produce fertilizer and other chemicals other basic chemicals include
chlorine and sodium hypochlorite.
The production has become increasingly concentrated in multinational
corporations which have plants and offices in a number of countries. To
achieve low cost of production, the companies locate their factories in
developing countries where raw materials are readily available. Many basic
chemicals are produces in developing countries by factories of multinationalfirm. But chemicals requiring advanced production methods are made in
industrialized countries.
In international scene, increased scene, increased production of papers,
aluminum, soap and detergent naturally leads to increased requirement of
caustic soda.
In the world scenario, the Green Peace Movement was seeking the phase out
of chlorine usage, especially the CFC compounds. This has resulted in
closing down in Europe and restricted the production in North American
Plants. With the drop in international production, the International price of
caustic soda was steadily rising. The caustic which was sold for a more 50$
per tones has gone up to 300$ per tones.
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The international market operates in the context of demand supply prevailing
from time to time, situation of surplus and shortage are cyclical as a result of
which international prices is common and drop in import duty often by steep
drop in price of the chemical.
Though the demand for chlorine is growing fast the demand of caustic soda is
not so promising. Hence the units in the gulf and western countries are selling
caustic soda ata cheaper rate.
MAJOR COUNTRIES PRODUCING CAUSTIC SODA
- USA - FRANCE
- RUSSIA - CHINA
- INDIA - GERMANY
- CANADA - JAPAN
INDIAN SCENARIO
In India, caustic soda is produced by electrolysis process. The manufacture ofcaustic soda started during 1940 in the country. The growth was rather slow
during the 1960s and after the growth picked up substantially .Today there
are about 38 chlora alkali units in India.
MAJOR SOUTH INDIAN CHLORA-ALKALI UNITS
Chemplast, Tamilnadu
ChemfabAlkalies Ltd. Pondicherry
Southern petro Chemical Industries Corp.Ltd.Chennai Kothari Petro Chemicals Ltd. Chennai Sree Royal SeemaAlkalies& Allied Chemicals ,Andhra Pradesh BILT, Karnataka DCW Ltd, Metur TCC Ltd, Kerala
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STATE SCENARIO
Caustic soda is one of the basic inorganic chemicals manufactured from
common salt caustic soda; Hydrochloric acid and sodium hypochlorite are the
products.
In the Kerala state, TCC is the only Chlora-Alkali industrial unit and has a
production capacity of 175 MT Caustic Soda per day. There are many small
scale industries in the state which consumes caustic soda for the production of
soap, detergents etc. Because of high transportation cost .it is not possible to
export caustic soda in large volume from the state. TCC is the only one chlor
alkali unit in the state and it is employing environment friendly and energy
efficient technology. Chlorine is a basic material required for water
purification and without chlorine the water workers will not be able to supply
good drinking water to the public.
TCC SERVING THE NATION
TCC is employing 786 persons directly and many more indirectly. Its
products find extensive use in manufacture of day to day consumable articles.
Chlor-alkli products are basic chemicals used in the manufacture of plastic,
paper, textiles, insecticides and pharmaceuticals. Many chemical industries in
the state depend on TCC for supply of caustic soda Hydrochloric acid,
Chlorine & Soda bleach.
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2.2 COMPANY PROFILE
INTRODUCTION
The Travancore Cochin Chemicals Ltd, popularly known as TC Ltd is a state
public sector undertaking owned by the government of Kerala.TCC is
situated at Udyogamandal in cochin Industrial belt. Incorporated in 1951,
TCC is one of the oldest chlora-Alkali unites in the country.TCC is a large
chemical industry engaged in the manufacture and marketing of caustic soda,
chlorine, Hypochlorite acid, soda bleach and related chemicals. TCC is an
ISO 9001-2000 certified company. The company supports a large number of
Industrial units of strategic importance by supplying basic chemicals.
CORPORATE HISTORY OF TCC LTD
The Travancore Cochin Chemicals Ltd was established in 1951 and started
commercial production in 1954 with an installed production capacity of 20
tones of caustic soda per day. The idea of establishing the unit wasconceived by M/s Shehasayee Brothers the managing agent of FACT. This
was for to supply HCL to FACT for making Ammonium Chloride utilizing
Ammonia from their newly started plant. FACT and MCIC (mettur chemicals
and Industrial Corporation) registered as a joint venture company under the
name Travancore Mettur Chemicals (TMC) in 1950. The partnership was
unable to complete the project due to shortage of finance.TMC has taken up
their problem with the Travancore Cochin state government. By that time two
other companies(Hindustan Industries Ltd.(HIL)& Indian Rare Earth
Ltd(IRE)) were setting up their plants at Udyogamandal with a view to
receive chlora alkali products from TMC. As the stoppage of TMC could
affect three major companies the Travancore Cochin State government gave
financial assistance to TMC and the company was renamed as Travancore
Cochin Chemicals (TCC) in 1951.
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Travancore Cochin Chemical (TCC) is the first unit in India to
manufacture Rayon grade Caustic soda. The company has implemented a
number of technical renovations to improve productivity of the plant. They
now use membrane cell Technology for their production. At present TCC has
production capacity of 175 TPD of caustic soda.
PRESENT SITUATION
TCC is the only one chlor-alkali unit in Kerala. In India, there are
approximately 40 Chlor-Alkali units as competitors. TCC owns 109 acres of
land and around 786 employees are working in three shift plants are
functioning by utilizing full capacity. The company has helped in attracting
new industries to Kerala in past like Indian Rare Earth Ltd, Hindustan
Insecticides Ltd, Hindustan News print Ltd , Kerala minerals & Metals Ltd
etc.though assuring the availability of raw materials.
PRESENT CAPITAL FORMATION
INVESTORS SHARE IN PERCENTAGE
Government of Kerala 80%
KSIDC 17%
FACT 2%
Vinly Investment Ltd,Chennai
1%
Total 100%
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INDUSTRIAL INFRASTRUCTURE
The company is conveniently situated at Udyogamandal.Industrial area in
Kerala state on the river bank of Periyar. Out of the 109 acres of land which
the company owns include 20 acres leased out of M/s BSES Kerala power
Ltd on which company receives lease rent. In addition to the plant and
building it has a full-fledged housing colony for accommodation of
employees. The company is having a water treatment plant which draw from
Periyar River with a capacity of 5 mgel.
CORPORATE MISSION
TCC is committed to supply quality chemicals at competitive prices to
customers satisfaction. Concern for environment and safety are our priorities
we intended to achieve,
Utmost level of conservation of all resources including energy.
Cost effectiveness in all operations.
Regular up-gradation of technologies used in processing. Compliance with laws & statutory regulation.
Capacity up gradation by 50 TPD.
Production of Sodium Chloride.
CORPORATE OBJECTIVES
The corporate objectives of TCC Ltd are the following
To produce & Market Caustic Soda and allied chemicals economically and
in an environmentally sound manner.
To maintain optimum use level of efficiency and productivity and to secure
optimum returns on investment.
To maximize profits from projects taken up.
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To continuously improve the plant and operational safety and to work
within the emission limits set up by pollution control board.
To continuously up grade the quality of human resources of the company
and to ensure organizational development.
To ensure corporate growth by expansion and diversification.
To care for the community around.
QUALITY POLICY OF TCC
We are committed to enhance customer satisfaction by providing products
and related services complying with a continually improving quality
management system.
ENERGY POLICY
We are always committed to conservation of energy by all possible means.
To accomplish our mission we strive for :
Technological up-gradation reduce specific energy consumption Conducting energy conservation studies including energy audit & adopting
the apt measures for conserving energy
Contacting other organizations & enriching our experience on energy
conservation
Using renewable energy sources to the external possible
Disseminating knowledge &information on energy conservation to our
employees
Low energy fuels also to be tried depending up on feasibility.
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HEALTH & SAFETY POLICY
TCC is committed to provide a work every one of its efforts tomanufacture high quality products at competitive price. The company
will comply with all statutory requirements in this regards.
The company will provide a work environment in which identifiedhazards are controlled if elimination is not feasible whenever
necessary.
Accident prevention is the direct responsibility of the LineManagement & will be an important criterion for performance
appraisal Line Management will ensure that all safety measure are
incorporated in the operating and maintenance procedure as well as in
any process technology changes in the plant / infrastructure.
Consideration of health & safety will be given proper weight age inselection and deployment of the personnel.
The company will ensure that health and safety aspects are given dueconsideration in decision regarding purchase of plant equipments
machinery and materials.
Every employee of the company shall perform his / her job adoptingsafety and proper work methods and using appropriate safety
equipments understanding that their career advancement is linked
with safe performance.
Contractors, sub-contract workers, transporters and visitors enteringthe factory shall be required to observe health & safety practices ofthe company in all their activities
All contract jobs will be carried only through the laid downprocedures with appropriate supervision
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The company will carry out safety audits, risk assessment studies,emergency mock drills, and periodic assessment of health of its
employee as well as status of environment & implement remedial
measures.
Employee, consumer & public awareness where necessary will beimparted with the required education, training & returning on safety
& health aspects related to the process and products.
The company will include a resume of its health & safetyperformance in its annual reports.
Since the success of the company depends on the health & safety of
its imperative that work place hazards be identified appropriately evaluated
and effectively controlled to achieve this goal whole hearted co-operation of
its is solicited for this.
GROWTH OF TCC
1956 A continuous caustic Fusion plant with a capacity to produce 20
tones of caustic soda per day was added
1958 A chlorine liquefaction plant wa added mainly to meet demand
from the newly set up plant of Hindustan insecticides Ltd
,Udyogamandal.
1960 Production of caustic soda was raised to 30 tons per day
1963 The caustic soda capacity was raised to new level of 40 tons per
Day day. The company established a new unit for themanufacture of SodiumHydrosulphate with rated capacity of
thirty per day raised to 60 Tones per day.
1967 The third stage of expansion capacity was raised to 60 TPD
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1970 A 60 TPD CCF plant was set up. The sets its own water treatment
plant
1975 Fourth stage expansion a new 100 TPD caustic soda plant
employing Mercury cell Technology which was installed from
Germany.TCCstarted its started its own water treatment plant.
1975-80 Exported commercial Hydrochloric acid to gulf countries
1983 Installed indigenously developed plant to recover mercury from
Effluents.
1987 Installed Hydrogen firing system
1988 Replacement of Graphite anodes by titanium anodes
1990 Brine dechlorination unit commissioned
1992 A research and development section was set up
1997 The company commissioned 100 TPD caustic soda plant in technical
collaboration with ASAHI GLASS company of Japan using the
Membrane Cell technology. The advantage of membrane cell
technology was that the energy consumption got reduced by 30%
and avoided the the use of mercury
2000 The company set up a brine purification plant2002-03 The Company was increased its production capacity of membrane
cell Plant 125TPD
2004-05 25 TPD caustic soda plant employing membrane cell technologies
from M/s UHDE, Germany was commissioned
2005-06 25 TPD caustic soda plant employing membrane cell technology
from M/s UHDE, Germany was commissione
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ACHIEVEMENTS
TCC is always in the forefront to adopt and incorporate the latest technology
in its plants. Several innovative and modernization schemes were
implemented to achieve higher production and productivity energy
conservation environmental protection and economy inputs. TCC has been
dynamic to be proactive to market conditions and thus to came out as a
profitable public sector undertaking TCC was bestowed with various awards
for excellent performance with regards to productivity, energy conservation
and environmental protection which is considered as an award for
commitment rather than for efficiency.
1981 Best performance award for safety in the state from directorate of
Factories and boilers, Government of Kerala
1988-89 Best pollution control award under group Heavy Inorganic
Industries In Kerala from Kerala state pollution control board
1989 Award for best performance in safety in India under: chemical
Industries group from national safety council
1989-90 Prize for productivity from Kerala state productivity council1993 Best performance award for energy conservation in the state of
Kerala under group Chemical and Fertilizers above 3000 KVA
from Government of Kerala
1994-95 Best performance awards for the productivity in the state of Kerala
under group Large Industries from Kerala state productivity
council
1998 Best performance award for energy conservation in the state of Kerala
under group Major Industries from energy management centre,
Government of Kerala
1998 Performance award for energy conservation under group Chlora-
Alkali Sector Ministry of power, Government of India
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2003 Kerala state energy conservation award in the category of Large
Scale Industries
2005 National Energy conservation award Chlor Alkali Sector
2008 Pollution Control award from Kerala state Pollution Control Board
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ORGANIZATION STRUCTURE
The organizational structure involves arrangement of activities and
assignment of personnel to these to achieve organizational goals. It is a way
by which various parts of an organization are tied together in a coordinate
manner and it illustrates the various relationship among various levels of the
hierarchy within the organization as well as horizontal relationship among
various aspects of the organizational operations. As well planned
organizational structure results in better use of resources.
An organizational structure is a mostly hierarchial concept of subordinates are
a number of clustered entitles. The structure of an organization is usually set
up in one variety of styles, dependent on their objectives and ambience
organizational structure allows the expressed allocation of responsibilities for
different functions and process to different entities. A good organizational
structure is needed so that:
a. Each individual in the organization is assigned a role , responsibilityand necessary authority. Each person who is assigned to an activitymust know his position, his role and relationship with others.
b. The activities of all individuals are coordinated and integrated into acommon pattern in order to achieve the organizational objective.
Organization is needed for the purpose of integration of diverse
activities in a cohesive manner.
c. The optimum use of human skill and efforts is achieved. It helps insmooth operations and smooth flow, thus avoiding bottlenecks, idle
time and idle machine.
The organizational structure of TCC is shown in the figure. The present
organizational structure of the company has proven to be effective in
conducting operations at its optimum level. The staff structure encourages
team work and good internal relationship. Unity of command is
maintained throughout the organization.
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2.3PRODUCT PROFILE
Caustic soda, Chlorine, Hydrochloric acid, Caustic soda flakes and sodium
hypochlorite are the products of the company. Caustic soda, Chlorine and
Hydrochloric Acid from the backbone of chemical industry. These are
impotent to the countrys economy very much like steel and cement. Major
products and their production capacity is explained below;
MAJOR PRODUCTS AND PRODUCTION CAPACITY
PRODUCTS PRODUCTION CAPA CITY
(TONES PER ANNUM)
Caustic Soda Lye 57,750
Liquid Chlorine 23760
Commercial Hydrochloric acid 1,27,742
Caustic Soda Flakes 33,000
Sodium Hypochlorite 15,000
TCCs main raw materials are common salt (sodium chloride), electricity and
water. The company requires about 2650 units of electricity and 1.72 tons of
raw salt per tones of caustic soda produced common salt is mainly produced
from Kacch in Gujarath and Tamilnadu.
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PRODUCT: 1
CAUSTIC SODA (NaOH)
It is a basic alkali. It is used in the manufacture of products like soap,
paper, and textilesetc. caustic soda lye obtained from membranes cell is
a clear colorless, odorless and soapy liquid. TCC is producing two type of
caustic soda lye of concentration 32% and 50%.
USES INDUSTRIES
SERVED
A chemical for dissolving out extraneous matter
from
Wood for preparing pure cellulose and for the
preparation
Of alkali cellulose and for the production of
viscose
Solution
Rayon & Rayon Pulp
A chemical for preparing pure cellulose by
dissolving out extraneous matter.
Paper, News print &
PulpAs saponification agent Soap
In bleaching, dyeing and mercerizing Textiles
As cleaning agent Heavy chemicals
For refining petroleum fractions Petroleum refining
Reagent for production of various organic
chemicals
Minerals and rare
earth elements
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PRODUCT: 2
CHLORINE (Cl2)
Chlorine, a co-product obtained in the manufacture of caustic soda is an
equally important basic chemical. It Is a renowned water purifying chemical.
It is a greenish yellow gas. Chlorine is sold after liquefying. Chlorine has got
a pungent smell and liquid chlorine is amber in colour.
USES INDUSTRIES
SERVED
Producing insecticides (DDT,BH etc)and
pesticides
Insecticides
Purifying drinking water and sterilizing sewage
effluents.
Water purification
As a bleaching agent Sugar, paper & pulp,
Textiles
For manufacturing PVC and allied co-polymers Plastics
For producing a variety of organic chlorine
compounds
Fine chemicals
For upgrading titanium contents Mineral processing
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PRODUCT: 3
HYDROCHLORIC ACID (HCL)
Hydrochloric acid produced by TCC is of high purity and finds application in
number of chemical industries and it is yellowish green in colour. The HCL
produced has concentration 30-33%.
USES INDUSTRIES
For the production of Ammonium Chloride and in
manufacture
of Phosphoric Acid
Fertilizers
A cleaning agent in galvanizing Engineering
For hydrolyzing starch in to sugar Starch industry
In monazite processing for the separation of rare earths
as chlorides
From thorium
Minerals
processing
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P RODUCT: 4
SODIUM HYPOCHOLRITE
Sodium Hypochlorite, commonly known as Soda Bleach, finds its application
in bleaching, as a disinfectant and also in the extraction of rare earth
elements. It is a pale yellowish colour liquid. Soda bleach is the only branded
product of TCC. TCC is producing soda bleach under the brand name
Ekoclean .
USES INDUSTRIES
SERVED
As a bleaching agent Textiles, pulp and
papers
As a germicide and cleaning
agent
Hospitals
For sterilization Hospitals
PRODUCT: 5
CAUSTIC SODA FLAKES
Caustic soda lye is concentrated to 98-99% NaOH and converted to flakes in
a continues, Caustic fusion plant (CCF). It is a white deliquescent solid in
flakes form. Caustic soda flakes have also the concentration 98-99% NaOH.
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DEPARTMENTAL STUDY
3.1 HRD / TRAINING DEPARTMENT
Department structure
Human resources is considered as the most vital asset of an organization.
TCC has a well defined employee power which helps the organization to
perform well in the markets. Human resource department is headed by
manager (HRD). He is responsible only for training and development
M(HRD) id reporting to Assistant General Manager (HR).
DF
AGM (HR)
M (HR&W)
DM CS
PROAPO
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MAIN FUNCTIONS OF HR / TRAINING DEPARTMENT
a. Identifying training needsb. Arrangement requirement trainingc. Maintaining the training record
SCOPE
The procedure covers all aspects of training. Arrange suitable trainingfor employees for updating skills based on the identified training
needs.
Training advisory commitment is responsible for suggesting trainingrequirements of the various department and disciplines
Formulating training programs on yearly basics. The committee propose a training calendar every year Training needs for the years are identified and recorded by the
department the head.
The details are handed over to the training department by respective
department head. Training department does compilation of the identified
training needs of the employees. Necessary training programs are arranged by
training department to later the identified training needs of the employees.
Training department organize training programs using internal faculty or
engaging faculty from reputed organization. The training department in
consultation with concerned department heads organizes in house training
programs on special requirements. When employees attend training programs
conducted in house. A feedback about the usefulness of the training is
obtained and consolidated. The concerned department had evaluates thefeedback from the participants after a period of 2-3 months to ascertain the
effectiveness of the training program.
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Employees are also sent for training to other reputed institutors nominations
for sending employees for training in such institutions outside the company
are put up for approval of the appropriate authority as per the guidelines
outside programs submits a feed back on the trainee undergone the training
department.
The achievement against annual training calendar is reviewed half yearly by
department helps for the number of programs held, number of employees
participated for each programs the highlights of training effectiveness,
feedbacks..etc.
The training department maintains a register on the training program attended
by the employees. Training department maintains the format received from
participants after getting it evaluated by the concern department head
regarding the effectiveness of training. The managerial personnel of the
company are imparted training to improve their managerial capabilities at the
HRD center of the company and outside institutes depending upon the needs
identified by the head of the department.
TCC use both on the job and off the job training methods fo training theemployees.
GENERAL TRAINING
In order to provide this type of training, one has to determine what is the
trainees growth potential, up to what level to be done and requires evaluation
of his present performance.
NEED BASED TRAINING
Need based training will be done on the basis of determining the level of
knowledge and skill one requires for a job. Next is to find out how many
employees have to be given this training. On the basis of these needs training
is given to the employees.
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CUSTOMER TRAINING
Customers are given training on handling of chlorine and other products in
various situations.
INDUCTION TRAINING
It is the training provided to the newly recruited employees to familiarize
them with the activities, rules and policies of the organization. It is also done
to introduce the new employees to the other employees of the organization.
TECHNOLOGY TRAINING
Company provides advanced training for workers to cope up with the
technological changes. Feedback is obtained from employees and
effectiveness of the training program is ascertained after a period of 2-3
months.
PERSONALITY DEVELOPMENT PROGRAMME
They are conducted on a regular time period for the development of bothworkers and managers.
INTERNAL TRAINING
Every month three day training program is held for workers. The workers
education center, under the central labour industry conducts it. These
programs are conducted on a contract basis and are recorded annually 20-25
workers from various sections are selected every month and 4-5 officers from
WEC conduct the training programs. The topics covered include personality,
management development, inter personnel relations, impact of globalization
effective communicationetc.
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Other in house programs are conducted by agencies like Kerala state
productivity council. In such programs company can decide upon faculties
and topics for training. During the installation of membrane cell plant,
officers were sent to Japan for training. So on the job training is prevalent in
all sections of the company.
EXTERNAL TRAINING PROGRAM
These programs are provided for workers conducted mainly inside Kerala and
a few numbers outside Kerala also. The management does not keep aside a
budget for training need. On an average TCC spends more than 11 lakh
rupees on the training needs every year.
OBSERBVATION OF HRD
HRD department organizes training programs using internal faculty or
engineering faculties from reputed organization. TCC should see to it that
training needs of the works, supervisors and executives are recognized and
separate training program should be developed for each groups.
PERSOANL DEPARTMENT
Managers 103
Others 683
Total 786
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FUNCTIONS OF PERSONAL DEPARTMENT
1. Recruitment: through professional and executive employmentexchange and P.S.C
2. Manpower planning: ascertaining the number of vacancies3. Welfare functions: including statutory and non statutory welfare
measures.
4. Grievance handling: as per the provisions of Industrial Disputes Act &factories act
5. Maintaining company discipline: as per standing order act6. Industry relations7. Public relations8. Job descriptions (Techniques)9. Job specifications (Techniques)10.Job analysis (Techniques)11.Performance appraisal12.Training13.
Staffing
14.Formulates and implements personnel15.Wage and salary administration16.Filing various returns relating to employees17.Medical reimbursement schemes
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PROMOTION POLICY
It is divided into two parts.
a. Managerial Promotion Policy:This is on the basis of a stipulated length of service in the immediate lower
grade and it is the main criterion for promotion. Promotion from workers
category to officers grade shall be ordered only with board resolution and
with permission of government. Time bound grade promotions are considered
in the case of lowest tow managerial scales period of 10 years service can be
considered for promotion.
b. Non- Managerial Promotion Policy:Vacancies are to be filled by line recruitment through PSC and will be filled
as per the policy and procedure lay down through the term of settlement.
If a prospective employee has the minimum qualification and stipulated
service then he is considered for promotion. If qualified persons are not
available for promotion in the respective section/ department. It is notified on
the company board. Candidate with the same grade and stipulated length of
service considered are not found available after test, a lower grade personwith stipulated service can be given double promotion.
WAGE AND SALARY ADMINISTARATION
A sound plan of wage and salary administration seek to establish a fair and
equitable compensation offering similar pay for similar work. Actually the
settlement of wage and salary is done by the accounts department. The trade
union / management will decide how much to pay for each employees and
workers regarding his performance.
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OVERTIME ALLOWANCE
Wage covered under the Factories Act will be given as overtime wages.
According to the provision contained in the Factories Act and the ruler
framed thereafter. The overtime wages for workers will be two times of
effective wages.
SHIFT ALLOWANCE
There are namely 3 shifts. Shift allowances to workers, who are working in
shift are
Shift Allowances
8-4 Shift Rs.8/Shift
4-12 Shift Rs.8/Shift
12-8 Shift Rs.12/Shift
WELFARE PROGRAMMES
Labour welfare measures in India can be classified as statutory and non-statutory. Statutory welfare comprises those provisions which are binding on
employer by law. This relate to certain essential working conditions and
standards of health statutory welfare measures provided are accident benefit,
annual bonus, drinking water , lunch rooms, sitting facilities, storing and
drying facilities ,health facilities and educational allowance. The non-
statutory welfare programs provided voluntarily by employer and housing
facilities, medical attendance schemes, group accident policy, productionbonus, voluntary retirement schemes and performance appraisal.
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GRIEVANCE REDRESSAL
Grievance Redressal committee is statutory. It is to be legally maintained.
Trade unions are satisfied with the present condition. Hence in TCC
Grievance Redressal Committee is not there, as here exist a good employee-
employer relationship. Grievance Redressalcommittee consists of an
experienced and efficient team of personnel department. And also the moral
level of employee is very good.
TRADE UNION
There is no labour unrest in the company for the past few years. An
atmosphere of trust and mutual understanding is developed between
management and labour union. TCC Employees Association is the only
one union in TCC which is recognized.
WORKERS PARTICIPATION IN MANAGEMENT
TCC encourages its workers to take part in the management of the company.
The workers are often consulted through their union while implementing
major welfare programs of the company.In addition to this the workers are also included in some of the committee for
taking management decision, which includes committees like:
a. Canteen Management Committeeb. Safety committeec. Grievance committeed. Tri-Party Committeee. Provident fund trust
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3.2 MATERIALS DEPARTMENT
Department structure
Manager Materials is the head of the department. He is responsible for all
functions related to purchase, stores and inventory control. Materials
department is divided into three sections.
1. Purchase section2. Stores section3. Inventory Control section
DF
AGM
M P
DM (P)
ASS.
MM (S1) M (S2)
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PURCHASE SECTION
Purchase procedure:
- Receiving MPR- Evaluation of the MPR- Inviting tender from various organization- Evaluation of the tenders and prepare a comparative statement- Send tenders to the originator of MPR for recommendation- Issue purchase order as per the recommendation of the originator
Purchase section deals with:
- Purchase of stock items as required by inventory control- Purchase of maintenance items as required by the maintenance
planning and plant
sections.
- Purchasing of raw materials required for the process- Purchase of bulk consumable for the process- Purchase of demanded items- Payment against delivery through bank
STORES SECTION
Store section deals with:
- Maintaining a minimum stock of items required by variousdepartments
- Issuing of stock items required by various departments according tothe materials request (MR).
- Preparation of various reports like: Receiving report Inspection reports Evaluation of MPR for purchase of new items Preparation of materials code system (10-digit system).
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INVENTORY CONTROL SECTION
Inventory control is an essential function of stores department. It helps to
reduce cost and increase profit of the organization. Codification of material is
done by manager inventory control. For controlling the inventory, certain
levels of inventory such as maximum, minimum and re-order level is
prepared. When the stock reaches the re-order level, purchase request is
made.
INVENTORY CONTROL
The purpose of inventory control is to avoid surplus and security of materials.
The inventories items are classified based on value contributed by each items
depending on the cost of and turnover of materials.
OBJECTIVES OF INVENTORY CONTROL
- Avoid unwanted pilling up of inventory- Material identification to avoid duplication- To maintain records- To dispose scrapped items-
To determine which and how much to replenish- To determine the items to be stored
FUNCTIONS OF INVENTORY CONTROL
Maintaining a minimum stock of items required by various departments.
Preparations of various reports regarding inventory such as:
Receiving reports Inventory ledger
Inspection report Evaluation of MPR Preparation of material code system to verify items and for
easy handling
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Fix various levels such as minimum level, maximum level, re-order level, damages level etc. of each items.
Calculate and minimize lead time Separate materials into Indian/import
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3.3 OPEARATIONS DEPARTMENT
Department structure
Operations department carries out the manufacturing of all the products. The
company carries out continuous productions and hence this department plays
a very crucial role in TCC.
This department is headed by Assistant General Manager Operations who is
reporting to General Manager Technical.
GMT
AGM OP
M ( PL1) M (PL2)
DM (PR1) DM (PR2)
SE SE
PE PE
Ex. Tr. Ex. Tr.
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DUTIES & RESPONSIBILITIES OF ASSISTANT GENETAL
MANAGER OPERATIONS:
Head of the operations department He fixes the monthly target of the product based on the market
requirement
He is responsible for modification in the production process andresponsible for the affluent discharge
He is the designated emergency controller during any hazardousincident of leakage & emission of toxic gasses/ fluid etc.
DUTIES & RESPONSIBILITIES OF PLANT MANAGER
Custodian of plant He will plan production activities to meet the production of target set
by the AGM (OP).
He is responsible for the material consumption He plans the shutdown activities and carries out maintenance work of
the plant
He co-ordinates the operational functions with the manager of otherdepartments for the smooth functioning of the plant.
OBJECTIVES OF OPERATIONS DEPARTMENT
Maximize production confirming to production specification Optimizing the consumption of electricity and purification of
chemicals
Maximize the production overheads Maximize the availability of electrolysis for operations
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PLANTS IN TCC
There are three plants involved in the electrolytic production process of the
company.
1. AGC Plant
Thisplant is designed by ASAHII GLASS COMPANY
LIMITED, TOKYO, JAPAN. The plant was commissioned on 29th
may 1997. The products are Caustic Soda , commercial Hydrocloric
Acid, liquid Chlorine and Soda bleach. The plant consists of 20
electrolyzes. The plant has 125 TPD Caustic Soda production
capacities.
THE OVERALL PRODUCTION CAPACITY OF TCC
PRODUCTION CAPACITY
Caustic Soda Lye 175 TDP
Liquid Chlorine 72 TDP
Commercial HCL 387 TDP
Soda Bleach 45 TDP
Caustic Soda Flakes 100 TDP
2. UHDE 1 Plant The plant is designed by UHDE, Germany. The
plant was commissioned in 2005. The plant has a production capacity
of 25 TPD of Caustic Soda. It consists of one electrolyze with 54
elements.
3.
UHDE 2 Plant
This plant is also designed by UHDE, Germany.The plant was commissioned in 2006. The plant has a production
capacity of 25 TPD of Caustic Soda. It consists of one electrolyze
with 54 elements.
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RAW MATERIALS USED
Raw materials used in the production process in TCC are
1. Common Salt (raw salt)2. Electricity3. Water
TECHNOLOGY USED FOR PRODUCTION
The technology used by TCC is Membrane Cell Technology which is
environment friendly and energy efficient technology.
PROCESS FOLLOWED
The process followed in production by TCC is electrolysis of Brine.
PROCESS DESCRIPTION
Brine (solution of raw salt & water) saturation & purification process are
common for AGC, UHDE 1 and UHDE 2 plants.
STAYS IN THE PRODUCTION PROCESS1. Brine saturation and primary purification Sodium Chloride or row
salt is fed into the saturator using the bucket elevator, where it set mixed
with the Chlorine decomposed, depleted Brine. This saturated Brine from
the saturator goes to precipitation tanks A & B and a mixer tank where
Barium Carbonate Soda Ash and Caustic Soda are added respectively to
remove Sulphates, Calcium and Magnesium. Impurities as precipitates.the
Brine along with the precipitates then goes to the clarifier where 90% of
the precepts are allowed to settle. The clarified Brine is passed through
Anthracite filters where the remaining 10% precepts are separated.
HCL is added to the filtered Brine tank to convert impurities to ionic
form. Brine is to be admitted to the secondary purification system
only after the desired purity level is attained.
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2. Secondary brine purification The secondary Brine purification system
consists of our ion exchange filters. The primary purified Brine is passed
through the Ion exchange filters where it undergoes Ion exchange process.
Ion exchange materials are insoluble acids & bases, which when
converted to salt remain insoluble.
These ion exchange materials are used in columns in which the
solutions containing ionic impurities like Calcium and Magnesium are
in contact with the resin bed. The saturated resin is then regenerated to
its original state by acid alkali solution. The regenerated resin is then
reused. The purity of the feed Brine in the membrane cell process is
very important as it affected the performance and life of the
membrane.
3. Electrolysis The secondary purified Brine is passed through a heat
exchange, fed to Brine head tank and is admitted to the anode
compartments of the electrolysis. Dematerialized water is also admitted to
the cathode compartment of the electrolysis. Direct current (DC) supply is
connected to the anode and cathode. During electrolysis Caustic Soda Lyeis produced at cathode which is 32% concentration. Hydrogen gas is also
formed at the cathode chamber. Chlorine is formed in the anode where the
depleted Brine solution comes out. Caustic Soda is pumped into storage
tank and Hydrogen and Chlorine gas goes to their respective treatment
section.
4. Chlorine treatment & liquefaction Chlorine treatment and
liquefaction involves cooling, washing filtration, drying, compression
liquefaction, storage and liquid Chlorine filling in the cylinders, the
Chlorine from anode chamber of the electrolysis is first cooled at 30
degree celcious with the cooling tower water. Final traces of salt is
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removed by using a wet Chlorine filter, it is then again cooked using
chilled water. After this the Chlorine gas is divided into two streams for
the HCL synthesis and for liquefying. The Chlorine for liquefaction is
dried using 98% Hydrochloric acid in drying tower. The dried Chlorine is
compressed using acid ring compressors. The compressed Chlorine gas
turns into liquid Chlorine storage tanks. Chlorine for the HCL synthesis
unit is fed by using chlorine blower.
5. H2 treatment and HCL analysis Hydrogen gas from the electrolyser is
washed with water in washing chamber, cooled using tower water and
admitted directly to Hydrogen blower, after separating the condensate.
The Hydrogen gas is used for the HCL synthesis and also as a fuel in the
CCF plant.Hydrogen for HCL synthesis is fed to the oven using Hydrogen
blowers. Here it is burned in the presence of Chlorine. The resulting HCL
gas is absorbed in the water flowing down the oven to produce 31%
commercial HCL gas.
6. Continuous Caustic fusion It is done in CCF (continuous caustic
fusion) plant. CCF plant is mainly for concentrating 32% NaOH lye to50% NaOH lye and then to 98%-99% NaOH melts which is converted as
flakes. The 32% NaOH lye is stored in the main storage tank, as a part of
which goes for sale. The remaining part of 32% lye is passed through
three evaporators Ev1, Ev2, Ev3.
In the first evaporator the Caustic Soda lye is heated using vapours generated
in Ev2 and Ev3.the steam generated in Ev1 is then drawn by a vaccum pump
through a condenser and thus Ev1 is working under vaccum and at 70-80
degree celcious. The outlet from Ev1 is 40% Caustic Soda lye which is
passed through Ev2 where it is evaporated to 50% Caustic Soda lye using 9
kg/-cm2 steam from boiler. A portion of 50% Caustic Soda lye cooled and
sold.
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The remaining portion of 50% Caustic Soda lye is pumped to Ev3
where it is heated using heat transfer salt which is a mixture of 53%
Potassium Nitrate, 40% Sodium Nitrate and 7% Sodium Nitrate. In Ev3 the
50% Caustic Soda lye is concentrated to 98%-99% Caustic Soda melt which
is converted as Caustic Soda flakes in a flakers drum.
7. Soda Bleach preparation Excess of waste Chlorine cant be disposed
as a waste gas. But it has to be absorbed in dilute Caustic Soda lye to
produce Soda bleach. Thus the Soda bleach plant serves also as a
pollution control system.
A part of 32% Caustic Soda lye, chlorine is used for the preparation of
Soda bleach. The excess Chlorine at the time of plant shutdown or startup
and also from cylinder filling station goes for Soda bleach preparation,
32% Caustic soda lye is diluted using de-mineralized water. The solution
is passed through two absorbing towers, where it reacts with Chlorine gas
so as to produce Soda bleach.
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3.4 TECHNICAL DEPARTMENT
Department structure
There are two main sections in this department:
1. The Technical Service sectionThe technical service department is concern with the monitoring of
production process. This includes making a comparative analysis if anydeviations are found.
GMT
DGM (TS)
AGM (TS)
CE (TS) DMTS (M) DMTS (C ) SETS ( C )
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Reports are maintained on daily as well as monthly basis and
internal as well as external basis. The reports are sent to all other
departments.I. Daily report includes the following:
Daily production detailsMaterial consumption details
Sales Stock Power consumption Over time reporting etc.
II. Monthly internal reports include the following: Production process report Material balance Chlorine utilization Raw salt analysis etc.
III. Monthly external report includes reports to variousGovernment department and other agencies, productioncalculation and reporting.
Computerization & IT development
All functional areas are fully computerized. That is function wise, all
functions are fully computerized. But in depth wise TCC is trying to increase
the depth of computerization. The software in use is clipper and paradox. The
server configuration is IBM X 220 and the server capacity is 18GB hard disk
running on Novel 4.11 operating system. The server class machines are P3, 1
GHz, 128 MB RAM, 18 GB hard disk plan to install Oracle based software
for all the departments. Presently there are two Local Area Networks (LAN).
One pertaining to financial data which is called financial package system and
the other related to the materials package system and the other related to the
materials managements, which is the materials management system.
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2. Safety & Pollution control systemThe safety policy of the company states that:
TCC is committed to provide every one of its employees & therelated public an accident free and healthy environment in its efforts
to manufacture high quality products with all stationary requirements
in this regard.
The company will provide a work environment in which identifiedhazards & controlled if eliminations not feasible and will provide
personal protection requirements like gloves, file mask welding
shield, safety shoes, helmets, safety belt, skin protective
ointmentsetc .whenever necessary.
Accident prevention is the direct responsibility of the linemanagement and will be an important criterion for performance
appraisal. Line management will ensure that all safety measures are
incorporated in the operating and maintenance procedure as well as in
any process technology changes in the plant.
The company will ensure that health & safety aspects are given dueconsideration in decision regarding purchase of plant equipments
machinery & materials.
All contract job will be carried only through the laid down procedureswith appropriate supervision.
The company will carry out safety audits, risk assessment studies,emergency mock drills, periodic assessment health of its employees as
well as status of environment & implement remedial measures. Employee, consumers & public awareness where necessary, will be
imparted with the required education, training & retraining safety and
health aspects related to the process and products.
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Contractors, sub-contractors, workers, transports & visitors enteringthe factory shall be required to observe health and safety practices of
the company in all their activities.
The company will include a resume of its health and safetyperformance in its annual reports.
FUNCTIONS OF TECHNICAL SERVICE DEPARTMENT
1. Deviation analysis of plant operating parameters.2. Collection and computation of production details, raw materials, input
output details.
3. Downtime or failure analysis of plant and equipment and providingtechnical advice.
4. Preparation of monthly raw materials and input output details.5. Give suggestions on corrective action to avoid downtime of
equipment.
6. De bottle necking to improve production and efficiency of operation.7. Organizing energy audit and implementation of energy saving
schemes.
8. Preparation of schemes for improvements or modification of process,plant and machinery.
9. Vetting of proposal originated by other department.10.Inspecting or testing of equipment for the plant.11.Study and report on process upset accidents if any etc.12.Any other job specifically assigned by management.
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POLLUTION CONTROL
The company is fully aware of its social responsibility and committed to
protecting and conserving the environment. In line with this, the company is
carrying out various schemes including extensive pollution control measures,
on site emergency planning, training of employees and customers on accident
prevention and safe handling of chemicals. The company aims to minimize
all adverse environmental and health. Impact arising out of its operation,
converse all kinds of resources and to obey all statutory and legal regulation.
Acidic and alkaline effluent steams are collected in pits. If the Sodium
Chloride content in the acidic stream is within limit. It is used in
Hydrochloric acid. The remaining effluent are mixed and neutralized. The PH
is corrected to 7 with extra acid/alkali addition. It is then fed to the lagoon
where better homogenization of effluent takes place. Also Sodium Bisulpahte
solution is added to the Chlorine content. Thus the effluent let out to the river
is neutral and free of Chlorine content.
Also the Chlorine gas during plant start-up and shutdown tripping of Chlorinecompressor, from Chlorine cylinder filling station is collected and absorbed
in dilute Caustic Soda lye to produce Soda Bleach which is sold to the
consumers. Thus the Soda Bleach plant helps in avoiding pollution.
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3.5 ENGINEERING DEPARTMENT
Department structure
GMT
AGM
SE (MP) SE (M)
CE
DM
Ex. Tr. Ex. Tr.
CE (M)
DM (M)
CE
DM
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The Engineering department has been divided into four sections.
1. Electrical Department2. Mechanical Department3. Instrument Department4. Civil Department
ELECTRICAL DEPARTMENT
There are two functions for this section. They are as follows:
a) OPERATIONSElectrical supply is received from KSEB through substations.Direct Current (DC) is needed for electrolysis and Alternating
Current (AC) is converted into DC in rectifier plants. AC is
used for auxiliary purpose. The following are the function of
the operational section.
Ensuring uninterrupted powersupply
Man management.b) MAINTENANCE
This section is headed by chief engineer in planning and
implementing on engineering works. This section also
provides assistance to project development of new project.
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MECHANICAL DEPARTMENT
Mechanical section found to be the back bone of TCC. All types of annual
maintenance is handled by this section and look forward to maintain the
machinery in the best possible manner and ensure healthy and sound flow of
workers within the organization.
Following are some of the objectives:
To ensure all equipment engaged in production are in goodcondition
To cut down tine of critical equipments To reduce cost due to inefficiency in equipment handling.
INSTRUMENTATION DEPARTMENT
The main functions of this section are as follows:
Plant processing operation and control of plant andequipment.
Keeping record for it The maintenance of up keep of equipments.
CIVIL DEPARTMENT
Civil section is an independent department headed by chief engineer.
The main role of this section is the construction of the building and other
premises of the company. It is also engaged with the social task to ensure thesmooth flow of industrials activities.
The main functions of this section are as follows:
Maintenance of existing building. Painting and insulation Tender issue for civil workers.
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PROJECT AND SYSTEMS DEPARTMENT
Department structure
The main function of the projects and systems department is capacity addition
and implementation of new technologies. It is an independent unit with a
different function. Their main functions to prepare feasibility reports and to
invite tenders for execution of new projects.
MAIN FUNCTIONS OF PROJECT DEPARTMENT
Involves planning, feasibility study and implementation of netechnologies
Preparation of detailed reports Preparation of feasibility reports
GMT
DGM
AGM
CE CE PJ
AGM S
DM S
Ex. Tr.
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Evaluation of tenders Invitation of tenders through advertisements Agreements Execution Hand over the new projects to operations department
FUNCTIONS OF SYSTEMS DEPARTMENT
Implementation of new ERP system Maintenance of website Maintenance of all computers Maintenance of all printers and peripherals Maintenance of all networking systems Management of broad band and internet connections
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3.7 SECRETARY AND INTERNAL AUDIT DEPARTMENT
Department structure
Memorandum and articles of association, certificate of incorporation and
other statutory registers under the Companies Act 1956 are maintained in the
companies registered office at Udyogamandal.
DUTIES AND RESPONSIBILITIES OF THE COM APNY
SECRETARY
Conducting board meeting for the organization The legal interpretation of the profit and loss statement and balance
sheet
Filing returns with registrar of companies
Drafting agreements with the financial institutions under theCompanies Act
Conducting the annual general meeting and extra ordinary generalmeeting if required
MD
DF
CS & IA
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Gratitude function of the organization Providing public information under right to Information Act, 2005 Laison with Registrar of companies, LIC officials and other
government and private agencies.
MANAGEMENT OF THE COMPANY
A board of directors consisting of one managing director, director finance andthree other part time directors of the company.
Company has seven shareholders. They are Government of Kerala, FACT,KSIDC, SHL Trading Ltd and two independent nominees from Governmentof Kerala.
INTERNAL AUDIT
The internal audit system in the company has been established since long.The Internal Auditor reports directly to MD. The staff of the departmentincludes one stock verifier and two senior assistants.
FUNCTIONS
Pre audit of all purchases and contract files Verification of sales orders and related records Verification of payrolls and wage salary of workers, staff and officers Increment proposal of management staff, salary fixation etc Verification of various vouchers, journals, ledgers, and other records
of financial and cost accounts sections.
Operational audit performance, audit, performance, managementaudit etc if necessary
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3.8 MARKETING DEPARTMENT
Department Structure
Marketing department in TCC is product centered with separate personnel
entrusted to each product. TCC is the only chlor-alkali company in Kerala.
So firm has more or less monopolistic market in Kerala. TCC gives primary
importance towards satisfaction of its customers.
Marketing department consist of an office section and an issue section. All
documentation work comes under office section and all works relating to
sales comes under the issue section.
DF
AGM (M)
SM
DM (M)
ASO
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TCC will adopt marketing strategy according to product nature,
market situation, demand of the product etc. TCC gained about 80% of the
market share in Kerala.
MAIN FUNCTIONS OF OFFICE SECTION
Preparation of sales quotation, letters, amendments etc, maintenanceof sales officers register books and other necessary information.
Preparation of sales budget, sales plan, monthly allotment etc,correspondence with parties and follow up of routine and regular
matters.
Preparation of sales order, dispatch and delivery notes etc Upkeep of all files up to date
MAIN FUNCTIONS OF ISSUE SECTION
Preparation of schedule of dispatch and actual dispatch Execution of sales offers Advising parties about the dispatch effected Maintenance of daily stock registers
THE MARKETING MIX
The four Ps in the marketing mix are as follows:
1. Product
Products of TCC include caustic soda, chlorine, hydrochloric acid
& sodium hypochlorite. The industries served are soap, insecticides,
pharmaceuticals, chemicals, mineral processing, disinfectant, textiles,
rubber, water purification and petroleum. The only branded product is
soda bleach and the brand name is EKOCLEAN.
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2. Price
The company has adopted a differential pricing policy. The price
is fixed through negotiation for long term contracts. For small customers,
price is fixed from time to time. An open body named Alkali
Manufactures Association of India (AMAI) fixes selling price for a
particular period. Price of the product is fixed by adding the production
costs, excise duty, VAT & freight charges. Tenders are issued to the
customers with a price quoted and if it turns to be a lowest bid and
satisfies the customers the sales are done.
The major markets are Kerala, Karnataka and Tamil Nadu.
Except caustic soda, all other products are sold in South India. Long term
contracts are being entered with customers. Price concessions are given to
long distance customers taking freight elements into account for
transportation of the product, raw materials and also all other logistic
purpose. Company has given contracts to outside agencies. The contract is
placed for each material and that is done in an annual basis.
3. PlaceChannels include direct selling to customers for caustic soda there
are some agencies outside Kerala for marketing the products. The entire
marketing is done at the company headquarters at Udyogamandal and
there are no other marketing offices. All payments take place through
SBT (State Bank of Travancore). Place is concerned with various
methods of transporting and storing goods and then marking them
available for the customer. Getting the right product to the right place at
the right time involves the distribution system.
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4. Promotion
All the products are industrial products. It lacks a good promotion
policy to withstand competition from private sector. The customers are
aware of the existence of the company and when and how to get the
product. Hence there are no much promotional activities. Marketing
factor is price which depends upon the national and international price.
The company does advertise in some academic and trade journals like
chemical magazine etc. The promotional activities are done also through
the company websitewww.tcckerala.com.
THE COMPETITORS
There are about 40 companies in India, which are producing the same kind of
products that of TCC. In the 40 companies, 12 companies are in South India.
All Chemical Industries are in private sector except TCC.
1. ChemfabAlkalies Ltd, Pondicherry2. Andhra Sugar Ltd3. DCW Ltd, Mettur4. Kothari Petro Chemicals Ltd5. Tamil Nadu Petro Products Ltd6. Southern Petrochemical Industry Corporation, Chennai7. Sree Royal SeemaAlkalies and Allied Chemicals8. Chemplast, Mettur9. Tuticurin Alkali Chemicals and Fertilizers10.Tata Chemicals, Gujarat
MAJOR CUSTOMERS
1. Hindustan Lever Ltd, Cochin, Kerala2. Indian Rare Earths Ltd, Udyogamandal, Kerala3. Hindustan Newsprint Ltd, Kottayam, Kerala4. Hindustan Organic Chemicals Ltd, Ambalamugal5. Steel Authority of India Ltd6. Mysore Paper Mills Ltd, Karnataka
http://www.tcckerala.com/http://www.tcckerala.com/http://www.tcckerala.com/http://www.tcckerala.com/ -
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7. Kerala Minerals and Metals Ltd, Kollam8. Travancore Titanium Products Ltd, TVM, Kerala9. FACT, Kerala10.Kerala Water Authority, TVM, Kerala
ADVERTISING
Advertising is done in weekly journals, magazines and news papers.
MARKETING STRATEGY
Organization has adopted a strategy for their product nature, market
situation, demand of the product, competition etc. In Kerala TCC is facing an
oligopoly. TCC gained about 80% of the total market share. Market share is
based on production. 60% of the goods produced are sold outside Kerala and
40% within the state.
ACTIVITIES OF MARKETING DEPARTMENT
Whenever a company places an advertisement regarding the requirement of
chemicals like caustic soda lye or flakes with the specification for thechemical payment terms, quantity required, validity period, the companies
that are ready to supply (like TCC) will send tenders to the required company.
This is also known as tender document. In a tender document mainly 2
documents are specified:
a. Technical Bid
This means specification about the quality aspect of the product, how
much quantity can be given within a period as specified by the customer
company. These terms are well explained in the technical bid.
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b. Price Bid
This is a part of the tender document which specifies the basic
prices of the company products. The document rate is given for bulk
purchasers, payment terms are also explained.
Along with this offer is placed the customer company which will be
attracted with Earnest Money Deposit (EMD). This deposit is for the
purpose of assuring the customer company that if they accept the TCC
offer, certainly the product will be supplied to the customer. The deposit
will be refunded by the customer company after the purchase is made.
The EMD is only attached in case of bulk purchase.
After accepting the offer placed by TCC, the customer company
will place a purchase order. The purchase order explains the details of the
product, quantity, basic price... Etc. Sales order is placed and will be
verified by Deputy Marketing Manager. He makes arrangement in respect
of supplying the product to the customer. The acceptance offer is usuallyby selecting the lowest price. From the collected tenders if price by TCC
is higher than any other parties, those parties will be done so as to bring
the price lower. If the price is not lowered, the offer will be rejected.
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3.9 FINANCE DEPARTMENTDepartment structure
MD
FC
DFC
DM (F)
DFM1 DFM2 DFM3 DFM4
AO
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Deputy finance controller is having the overall responsibility of the finance
department. Which include co-ordination of audit, Board meeting and
companytaxation. Deputy finance controller co-ordinates the function of bil
passing establishment section, debt collection, cash and bank.
The internal audit system is carried out in the company by the initial
audit section headed by the chartered accountant. Regular reports are given to
the department heads of taking corrective actions where necessary, which is
submitted to the MD.
The company has an effective budgetary control system. The budgets are
reviewed, deviations analyzed and necessary corrective actions is initiated.
Important variations relating to raw materials, furnance oil, electricity etcare
analyzed and furnished to various levels of management for corrective
actions. The key budget factor isthe power availability which is estimated and
a rough picture of anticipated power shortage is drawn up.
The main function of bill section is passing of bills, which is done afterchecking quotation, order and production receives/ work achieved. Bills are
passed after seeing that materials received is in conformity with the purchase
order.
Finance is considered as the valid part of any business organization. It is
the function which controls the procurement of allocation of funds in the
business operations. In TCC a well developed and effective functional
department is functioning. Deputy finance is the head of the finance
department.
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THE MAIN FUNCTIONS OF FINANCE DEPARTMENT
Generation of funds and utilization of funds Treasury operations Financial book keeping and finalization Cost recording Sales accounting Bill passing Budgeting and financial control Preparation of wages bills Preparation of invoice
SAO confidential is exporting to DFM. Preparation of balance sheet
is done in accounting section. TCC has an exclusive PF trust for their
employees. The company gives money to the trust. Trust invests this
properly. Retirement benefit is issued from here itself. The
companys liability towards gratuity to employees is covered by
group gratuity scheme with the LIC of India.
SOURCES OF FUNDS
To produce and sell there must be adequate finance for raw-material
and other supplies and also to meet day to day expenditure of the
enterprise. The company raise funds by means of equity funds and
borrowed funds. Thwe share capital include authorized, issued,
subscribed and paid up capital. Loans are obtained as term loans from
SBI, IOB, UBI, IDBI and material loans from Government of Kerala.
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ANNUAL TURN OVER OF COMPANY
Year Amount (Lakhs)
2002-2003 7421
2003-2004 9123
2004-2005 8869
2005-2006 10877
2006-2007 12321
2007-2008 9390
2008-2009 12063
SIGNIFICANT ACCOUNT POLICY
a. All revenue cost, assets, and liabilities are on the accrualbasis, exeptv customs duty.
b. Sales include excise duty and sales taxc. Inventories valuation
- Stock in trade: Caustic soda lye and flakes are valuedat works cost or net realizable value, whichever is
lower. By products are valued at net sales realization
during the year.
- Raw materials, mercury, packaging materials, fuel oilstores and spares are valued at weighted average cost.
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SWOT ANALYSIS
STRENGTH
Only Chlor alkali unit in the state
Good record of physical and financial performance in the past. Qualified work force, brilliant engineers, managers and skilled
workers.
No strike reported for the last few years . Companys products are basic chemicals and are considered to
be the building blocks of chemical industry.
The company has 80% market share for its products in Kerala. The company is a feeding industry to other companies. Excellent management labour relation. Strategic location with no other competitors around at present. Availability of water in abundance as TCC is situated in the
banks of river Periyar.
Excellent transport facilities and proximity to nationalhighway, railway line , seaport, and airports as well.
Companys products are basic chemicals and are considered tobe the building blocks of chemical industry.
TCC is a pioneer in the chlor alkali market and has createdreliability credibility among the customers.
WEAKNESS
TCC is a public undertaking. The major decisions of the company have
to be approved by the government which delays the implementations of plans
and there by causing organizational inflexibility. The major weaknesses are;
Lack of profit motive Employee cost is high compared to other firms (competitors) Large consumption of energy , 60% of manufacturing cost is
electricity
Raw salt is available in vicinity so transportation cost is very high
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OPPORTUNITIES
New project of synthetic rutile plant. Rutile companies are reaping bigprofit in the state due to the availability of raw material within the
state. There is a high price in the international market for rutile and
related products.
Economic development of the country may results in higher demandfor the product especially for chlorine in near future
Proposal for a hydel project will benefit TCC and the power soobtained can be utilized for running the plants of TCC. Thus reducing
the cost incurred on electricity.
THREATS
Competition from foreign countries High cost of production Higher in price of electricity The infra structure of the company is obsolete compared to others The import duty of central government is not fair and it caused
periodic fluctuations in the price of the companys product.
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FINDINGS
The major type of customer deal with TCC is pharmaceuticals, soapindustries, insecticides, pesticides, paper industries and rayon
industries.
No strikes have reported for the last 10 years. It shows the relationshipof workers andmanagement as a good one.
Pricing policy of TCC is an average one, according to the standards. The company has a flexible credit policy. They give credit facility up
to 30-45 days and they are getting credit of 60 days from suppliers.
New technology of membrane cell has the advantage of pollution freeenvironment and also if bring about 30% reduction in electric power
requirements.
No major environment pollution has been reported for the past 50%years of operation.
The strength of TCC is the quality of their products services and thedelivery.
Location preference, reference and quality are the major criteria forselecting manufacture.
The customer have reported no rejection of TCC product which showsthe product satisfactions.
The company is depending heavily on electricity and around 60%oftheir product price is for this.
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SUGGESTIONS
The company must give some motivation to the employee in orderto increase the production.
For the smooth functioning there must be a reasonable amount ofworking capital.
The company must take necessary steps to maintain the ratios atstandard level.
Improve the first aid facilities by providing free medicine andtreatment .
The company must activate the research and development cell inorder to have new invention in this field.
The company should conduct market research to find themovement of the products and to identify potential customers.
One of the main raw materials is electricity which is an importantfactor of production of the company. So it better to go for a mini
power plant of its own. The organization hierarchy must be checked to avoid
organizational blocks.
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CONCLUSION
Travancore Cochin Chemicals Ltd,Udyogamandal is a state owned
undertaking engaged in manufacture of basic chemicals like caustic soda,
HCL, Chlorine, Sodium Hyptochlorine etc. These are required by
various industries within and outside the state. TCCs products have
national reputation for quality and the company gives high priority to
customer satisfaction. It is an organic chemical company. TCC takes vital
steps at the right time to make innovations in technological up gradations
as well as organizational improvements, which helped it to face problems
quite effectively and efficiently.
Till 1995- 1996, company had recorded a steady growth in
production as well as in sales. After that period even through the sales
remain on an average. The company could not make any profits. This was
due to the implementation of membrane cell technology in place of
mercury cell technology. The higher electric charges compared with other
states also affected the profits of the company. TCC enjoys a lions shareof the market in kerala and would continue to do so.
The company started the salt up-gradation plant in 1998 which helps
reduction in consumption of chemicals The Research and Development
laboratory of the company helps in conducting a research with a new
technical development. Several innovation and modernization schemes
were implemented to achieve energy conservation, environment control
and economy in inputs.
As per the study conducted in the organization, the capacity of
production is increasing and the company is moving in to more profitable
stages. The days I spent at TCC and created a concrete impression in the
development of my career.
TCC is one of the leading Caustic Soda producing companies in India.
I wish a great technical development and a prosperous future for TCC.
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ABBREVATIONS
MD - MANAGING DIRECTOR
GMTGENERAL MANAGER TECHNICAL
DFDIRECTOR FINANCE
DGM (PJ)DEPUTY GENERAL MANAGER PROJECTS
AGM (HR)ASSISTANT GENERAL MANAGER HUMAN RESOURCE
AGM (MT)ASSISTANT GENERAL MANAGER MATERIALS
AGM (M) - ASSISTANT GENERAL MANAGER MARKETTING
AGM ( R ) - ASSISTANT GENERAL MANAGER RESEARCH
AGM(S & PJ) - ASSISTANT GENERAL MANAGER SYSTEMS AND
PROJECTS
AGM (CP) - ASSISTANT GENERAL MANAGER CAPACITY
PLANNING
AGM (TS) - ASSISTANT GENERAL MANAGER TECHNICAL
SERVICEAGM (E&I) - ASSISTANT GENERAL MANAGER ELECTRICAL &
INSTRUMENTATION
AGM (E ) - ASSISTANT GENERAL MANAGER ENGINEERING
AGM (OP) - ASSISTANT GENERAL MANAGER OPERATIONS
M (HR & W)MANAGER HUMAN RESOURCE & WELFARE
M ( P )MANAGER PURCHASE
M (S1) - MANAGER STORE 1
M (S2)MANAGER STORE 2
M (IC)MANAGER INVENTROY CONTROL
SMSALES MANAGER
DM (CS)DEPUTY MANAGER CATERING SERVICE
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DM (P)DEPUTY MANAGER PURCHASE
DM (M)DEPUTY MANAGER MARKETING
DM (SY)DEPUTY MANAGER SYSTEMS