The third industrial revolution , re-learn Data and...

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The third industrial revolution , re-learn Data and Management to survive. The third industrial revolution which started in the 1990’s is transforming our society in the greatest extent than ever before. Why did it take so long for humanity to understand that 1997 was the year where human cognitive supremacy started to lose ground on artificial intelligence? Garry Kasparov was defeated by Deep Blue, a monster computer by IBM that brought the world’s best human chess player to his knees. This lost battle didn’t create much emotion at that time. 9 years later, in March 2016, Lee Sedol the Go world’s champion from South Korea was defeated by AlphaGo the new computer from Google Deepmind program. Last week, AlphaGo Zero, (the latest generation) became a self-taught computer that doesn’t need to learn games from humans. It is immensely more powerful than its predecessor, it played against itself, had only the rules of Go programmed and after millions of games, came up with the sharpest winning strategy. Data and Digital world Such quantum leaps in computer science have direct implications on the global economy. Obviously, the supercomputers’ primary usage is expanding beyond board games, let’s have a look at what this means to our daily lives. Watson is IBM’s Artificial Intelligence platform. Winning chess games sounds impressive, but Deep Blue offspring, is not only crushing human players at Jeopardy it is now entering the battle field against cancer. IBM is not alone in this field, Stanford University researchers have reported a much greater accuracy in detecting a specific type of cancer in tissues than its human epidemiologists counterparts. Stanford again, reported at the beginning of the year the consolidation of a skin cancer database with close to 130 000 pictures. The next step is to bring AI into your smartphone and provide you with the ability to accurately diagnose a threat from a picture you just took. I might now revisit my position on people making selfies… Combined with the stellar progress achieved in robotics, AI will radically change the face of medicine the way we have known it. I recommend you watch this very brief video of a surgeon robot stitching a grape skin back to the grape, it is worth a thousand words. It sounds so counter-intuitive to think that AI is going to impact the most qualified positions, like oncologists or surgeons. The ability to learn and absorb a massive amount of knowledge within weeks that took humanity millenniums is certainly the most discomforting thought one can experience. So, if your job is about dealing with complex patterns, providing analysis supported by extensive knowledge, AI will soon be far more efficient than you at it. I am referring to

Transcript of The third industrial revolution , re-learn Data and...

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Thethirdindustrialrevolution,re-learnDataandManagementtosurvive.

Thethirdindustrialrevolutionwhichstartedinthe1990’sistransformingoursocietyinthegreatestextentthaneverbefore.Whydidittakesolongforhumanitytounderstandthat1997wastheyearwherehumancognitivesupremacystartedtolosegroundonartificialintelligence?GarryKasparovwasdefeatedbyDeepBlue,amonstercomputerbyIBMthatbroughttheworld’sbesthumanchessplayertohisknees.Thislostbattledidn’tcreatemuchemotionatthattime.

9yearslater,inMarch2016,LeeSedoltheGoworld’schampionfromSouthKoreawasdefeatedbyAlphaGothenewcomputerfromGoogleDeepmindprogram.

Lastweek,AlphaGoZero,(thelatestgeneration)becameaself-taughtcomputerthatdoesn’tneedtolearngamesfromhumans.Itisimmenselymorepowerfulthanitspredecessor,itplayedagainstitself,hadonlytherulesofGoprogrammedandaftermillionsofgames,cameupwiththesharpestwinningstrategy.

DataandDigitalworld

Suchquantumleapsincomputersciencehavedirectimplicationsontheglobaleconomy.Obviously,thesupercomputers’primaryusageisexpandingbeyondboardgames,let’shavealookatwhatthismeanstoourdailylives.

WatsonisIBM’sArtificialIntelligenceplatform.Winningchessgamessoundsimpressive,butDeepBlueoffspring,isnotonlycrushinghumanplayersatJeopardyitisnowenteringthebattlefieldagainstcancer.IBMisnotaloneinthisfield,StanfordUniversityresearchershavereportedamuchgreateraccuracyindetectingaspecifictypeofcancerintissuesthanitshumanepidemiologistscounterparts.

Stanfordagain,reportedatthebeginningoftheyeartheconsolidationofaskincancerdatabasewithcloseto130000pictures.ThenextstepistobringAIintoyoursmartphoneandprovideyouwiththeabilitytoaccuratelydiagnoseathreatfromapictureyoujusttook.Imightnowrevisitmypositiononpeoplemakingselfies…

Combinedwiththestellarprogressachievedinrobotics,AIwillradicallychangethefaceofmedicinethewaywehaveknownit.Irecommendyouwatchthisverybriefvideoofasurgeonrobotstitchingagrapeskinbacktothegrape,itisworthathousandwords.

Itsoundssocounter-intuitivetothinkthatAIisgoingtoimpactthemostqualifiedpositions,likeoncologistsorsurgeons.Theabilitytolearnandabsorbamassiveamountofknowledgewithinweeksthattookhumanitymillenniumsiscertainlythemostdiscomfortingthoughtonecanexperience.

So,ifyourjobisaboutdealingwithcomplexpatterns,providinganalysissupportedbyextensiveknowledge,AIwillsoonbefarmoreefficientthanyouatit.Iamreferringto

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positionslikemedicaldoctors,lawyers,financeofficers,traders,portfoliomanagers,auditors…

The3rdindustrialrevolutionishittingbothendsofoursocialspectrum.Wesawitcomingwhencashiersstartedtobereplacedbyelectronicmachines.ForUSD10000asupermarketcanorderalowmaintenance,unionfreeworker,operating24/7electroniccashier.Amazonwentabitfurtherandisintroducingcashier-lessshops.Consumerscanwalkinandoutwithoutanyhumaninteraction,AmazonGOrequiresaclientIDandasmartphonewiththeAmazonappandthat’sit.Nolines,youarechargedasyouwalkawayfromthestore,thestoreITecosystemsknowsexactlywhichproductsyouputintoyourbag.ForthemomentonlyAmazonemployeescanaccessitasitisstillonbetaprogram.

Ourelitesdidnotseeitcomingforthemselves.

Yet,aspreviousindustrialrevolutionswearetalkingslowanddeeptransformationofoursociety,let’snotfearitandlet’sembracethechangesthatareshapinganewworld.AIisnotthatdifferenttoEdison’sfilamentlightbulbbackto1880.Mostcertainlywereoillampmanufacturers,gasstreetlightsmakersandcandlesindustryimpactedastheirproductsbecameobsolete.Projectedtotheworldeconomyofthenewcenturyelectriclightingbroughtincrediblewealthandcomforttomodernsocieties.

ArtificialIntelligenceisourcentury’selectriclight.Massivelydisruptiveandyetconveyingsomuchhopeforthetransformationofourworldasweknowit.Progressshouldnotbefeared;technologyandsciencearenoevil.

ProgressdidnotslaughterArmeniansin1915,northeEuropeansJewsduringworldwarII,ScienceisnotresponsiblefortheCambodianmassacresin1975norforthedreadfulTutsigenocidein1994.

Humanstupidityandignorancearethegreatestthreatstohumanity,notprogress.

Whatarethemostvisiblechangesintheemploymentworld?

AccordingtotheWorldEconomicForumthereare8categoriesofjobsthatwillbeindemandby2020.

Thisinterestingcharthighlightsthenewequilibriumbetweenfadingawaypositionsinheritedfromourpreviouscenturyandtheemergingjobs:

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InthisarticleIwillfocusontwoofthem:ITandManagement.Thisself-limitedchoiceisdrivenbytworeasons,firstlyITiswhereourindustrialrevolutioncomesfrom.Secondlyinaworldwhererationality,equationsandmathematicswilldominate,humanitywillbeinabetterplacewithfullfledgeseniormanagers.Theywillinstillrelevantvalues,bethegatekeepersofethicsandensurethebestbusinessdecisionswillprevail.

Theriseofdigitalanddata

InFrancealonewhere5000to10000data/digitalpositionsareexpectedtobefilledouteveryyear,universitiesdevelopedprogramstobridgethesupplygapbutsupplymerelyreachesafewhundredgraduatedstudentsperyear.

IntheUSA,acompetencyshortageofabout190000peoplecombininganalyticalskillsetsandITisexpectedin2018.

GartnerGrouppredictsthatby2017,27%oforganizationswillhaveaChiefDataOfficer.

Visionarycompanieshavealreadysetupadigitalfactoryorganization.Itisusuallycomposedof3interdependententitiesordepartments:

Capturingandsecuringclient’sloyalty.Profilesinthisdepartmentwouldlikelybetrafficmanager,SEO(searchengineoptimizer),andWebmaster.

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Experience.Thisisaboomingsectorwherethegoalistocreatethesmoothestandmostprofitableinteractionbetweenusersandtheirapplicationsontheirsmartphone,tabletsandcomputers.ProfileswouldbeProductowner,UserExperience,UserInterfaceandTechnicalWriters.

Factory.Thisistheplacewherecodeisbeingdevelopedandintegratedwithinthekeyhardwareandsoftwarecomponentsofthecompany.That’stheplacewhereScrumMasters,Architects,BusinessAnalysts,Developers,IntegratorsandTesterswouldbethetypicalprofiles.

Whataretheemergingjobsresultingofthisprofoundtransformation?

DataisdrivingtheagendaoftheITworld.Dataisknowledgeoncompetition,onhowwellwearedoingontheproductionfloor,onwhatcategoryofemployeeismorelikelytoquitonus.

HarnessingdataandmakingitrelevantforatruestrategicturnaroundistheroleoftheChiefDataOfficer.IntheUSAonly21%oforganizationsarecurrentlyequippedwiththisrole.Europeisslightlymoreadvancedwithapeakof30%inIreland,27%intheUKand20%inPortugal.

HereareafewcompellingnumbersthatwillhelptounderstandthescaleofwhatDataandDigitalareabout.

Weare7.5billionhumanbeings,54%liveinurbanenvironment.

3.7billionareInternetusers,abouthalfofhumanity.

Activesocialmediausersrepresent2.8billionpeoplethatis37%oftheglobe’spopulation.

4.9billionofusownamobiledevice,thatis66%oftheplanet’spopulation.

Finally,2.5billionpeopleareactivemobilesocialmediausers,thiswillaccountfor34%ofthepopulation.

Thesenumbersaredizzying,butjusthavealookattheirgrowth:

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Allcountriesarenotcreatedequalintheirquestandreadinessfordigitalization:

Thefollowingjobsareinhighdemandacrosstheglobe.Thebriefdescriptionsbelowaremeanttobringawarenesstobusinessleaderssothattheycanembarktheirorganizationintothedigitalagebeforeitistoolate.IamalsothinkingaboutLearningandOrganizationdevelopmentprofessionalstoboostuptheirofferingstoallowprofessionalstobuilddevelopmentpathstonewsjobs.Let’sstartwithDatajobs.

ChiefDataOfficers:Theyspearheaddatacollectionandorganizesmartsharingoftheiranalysiswithotherbusinessunits.Theyenforceethicalusageofthesedata,CDOpossessstrongtechnicalbackgroundinstatistics,math,ITandaboveallaverystrongfocusoncorebusinessandinnovativethinking.

DataScientists:TheycollectdatafromscatteredsourceofinformationtobuildpredictivesystemsthroughAIandmachinelearning.Typicaloutputswouldbebusinessdecisionsupportingandscoringtools.TheyareagilewithquerylanguagessuchasSQL,Hive,Pig,…anddatabasesstructures.TheyareexpertswithlanguageslikeC#,Pythonbutmostimportantlytheymustshowgreatproximitywiththemeaningofthedatatheyanalyzeotherwisetheyruntheriskofprovidingirrelevantanalysis.

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DataProjectManagers:Theydrivecomplexprojects,(incompliancewithinternalstandardsandmethodology,processesandtools),aimingatdeveloping,implementingandmanagingsolutionstointegrate,analyzeorvisualizedata.Theseprofessionalsmustmasterprocessdevelopmentlifecycleskillsontopofsolidprojectmanagementexpertise.

BigDataArchitects:Theirroleistounderstandcurrentandemergingneedsfromusersofbigdataandanalysissystems,todocumentandestablishblueprintstodevelopacoherenthardwareandsoftwareenvironment(incompliancewithbothinternalandexternalrules).TheymustbeagilewithleadingtechnologiessuchHadoop,Kafka,ElasticSearch,Spark,Cassandra.

DataPrivacyOfficers:EnterprisesoperatingintheEUwillbe“delighted”toknowthattheGeneralDataProtectionRegulationactnowmakesitmandatorytoappointsuchapositionby25thMay2018.Theyoverseeeducatingandtrainingstaffonalltopicsrelatedtodataprotection,runningaudits,beingthecontactpointwiththeDataProtectionregulator,followinguponauditrecommendationsandcommunicatingtheiranalysis.AgoodcommandofEUlegislationandsolidunderstandingofITenvironmentarekeyforsuchroles.

Digitaljobscoveralargespectrumfromstrategictransformationoftheorganizationthroughdigitalizationtoprovidinganengagingexperiencetoclientsthroughtheirphonesorcomputers.

ChiefDigitalOfficers:Theyareresponsibleforthedigitaltransitionoftheirorganizations,theydefineDigitalstrategyanddesignandimplementtheactionplan.Theirroleiscriticallyembeddedwithinthe“changetheorganization”culture.Theyarethebridgeheadofdigitalculture.Theythinklikemarketersandseekallopportunitiestoleveragealldigitalchannelstocaptureandretainclients.Asdigitalleaders,theydirectlycontributetovaluecreationthankstotechinnovationandtothenewworkorganizationsderived.Theyareinnovationchampionsandcontinuouslydriveinitiativeslikehackathonsorlearningexpeditions.

UX(UserExperience)Designers:Theydesignwebsitesanddigitalapplications’framework,theyleaduserstestingsessions,analyzeresultsandpresenttheirfindingstotheUXteam.Theyareresponsibletoensurethatimprovementsarecarriedovertoapplications.Theymaintainconstantinteractionwithusersthroughoutthedesignphase.Theydraftthe“userexperiencepath”fornewcampaignsornewappsandseeknewwaysortechnologiestoensurefastadoptionbyusers.

ProjectManagerse-CRM:Theyareatthecrossroadsofcustomer’sloyalty,e-reputationandprofitabilityofthedigitalchannel.Theyanalyzethedataofwebsitesvisitorsandclients,findnewwaystocollectmeaningfuladditionaldata,analyzebehaviorswithbehavioraltargetingtoolsanddefinenavigationscenarios.They

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providereportingonnavigationandpurchasingpatterns.ExcellentsummarizationandanalyticalskillsarerequiredtodeliverCRMstrategyandanalysisonROIforpreviousmarketinginitatives.

MobileApplicationsDevelopers:Theydevelopandenhancemobileapplication(Android,IOS),rolloutinnovativefeatures(geo-localization,virtualvisits,EnhancedReality,voicerecognition,geo-fencing…),theyareconstantlyconnectedtonewtrendsandinnovation.Prototypingmindsetisessentialtoexplorenewdevicessupportforwideradoption(connectedwatches,in-carsystems,TVboxes…)

Managingneworganizationsandradicallychangingworkforce.

IhavecoveredabovesomeemergingjobsintheITfield,manyofthemareborderingITandmarketingorclientrelationship.Thistrendwillspreadinallfunctionsofallcorporations,globally.Managingorganizationsandpeoplewilltakenewskillsetsandmoreimportantlybrainswiredwithnewpriorities.

Thenewmanagementchallenges.

Profoundtransformationtrendsareatworkandtheywilldeeplychangemanagerialculture:

Transparency,fastchangingdemographics,acceleratingtechnologyandglobalizationandsimplification.

Korean-bornGermanphilosopherByung-ChulHanpublishedthetransparentsociety,itbeautifullydescribesthedominationinthepublicspaceoftransparency,perceivedastherespectablepathtowardstheendofcorruption.Hewalksthereaderthroughasubtlerreality,moreinformationmayresultinlossofprivacyanddisappearanceoftrustwhenblindfollowshipintechnologyleadstohomogenization.

YetmoretransparencyintheCorporateandPoliticalworldwilleliminatepracticesofanotherage.

JustacoupleweeksagotheWorldHealthOrganizationappointedRobertMugabe“goodwillambassador”.Fortunately,theglobaloutcrycreatedbythissinisterdecisionledtothecancellationoftheappointment.Themostimportantlearninghere,iswhatkindofleadershipteamisatthetopoftheWHO?

Oldboys’clubshavealwaysexistedandsurvivedsofarbypromotingincestuousnepotism.ThesedetestableexecutivepracticesmustbeexpungedfromC-suitesandboardroomsortheirequivalentbodiesinNGOs.

Afewmonthsback,FoxnewsNetworkgotentangledinasexscandalthatledtothedepartureofprominentfigures.Insteadofaddressingillegalandmorallyunacceptablebehaviorsfromexecutivemembersastheyoccurred,thecompanychosetodiscreetlybribe-outvictimsbyspendingdozensofmillions.Whatisleftofthecredibilityoftheexecutiveteamtostandupinfrontoftheiremployeesandshareholders?

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WellsFargodiscloseditwouldpay$185milliontoregulatorsbecauseitsemployeeshadbeenillicitlyopeningnewaccounts(3.5millionaccounts)forcustomerstomeetquotas.ItsCEO,JohnStumpfhadbeenboastingaboutsuperperformanceofthebankandtheincredibleratioofaccountsperclients.Theextremepressuretomeetquota,pilotedfromtheverytopofthehouseledtoamassdismissalof5300employeeswhowerelabeledasrogue.IttookmonthsandaSenatehearingtoforcetheBoardtoevictJohnStumpf…

OxfordEconomicsidentifiedthatonly51%oftopleaderscouldinspiretheirteams.Someoftheexamplesabovecertainlyhelpunderstandwhy.

Theseexamplesarelessthanayearold.Leadersoffutureorganizationswillbeconfrontedwithunacceptablebehaviors,fraud,conflictofinterest,justliketheirpredecessors.Thealreadyincreasingfeminizationofseniormanagementwillacceleratethecrumbleofunethicalcultures.Couragewillbethestrongestattributeofthetransparentleader.

Simplifyingthingsinafast-changingglobaldemographicsandtechnology,

TheAsianmiddleclasshastripledinvolumesince2009andwillrepresent1.7billionpeoplebytheyear2020.Mediasprojectacrudelightonthirdworldpovertywithdishearteningpictures,butfactsshowthatextremepovertyhasdeclinedfrom43%in1993to21%in2013.5billionpeopleareenteringthemiddleclassforthefirsttime.(OxfordEconomicsandSAPstudy)

RemembertheYgenerationandthemyriadsofquestionabletrainingsonhowtodealwiththem?Well,by2025theywillrepresent75%oftheworkforce.

41%ofexecutivesworrythattheirorganizationwillnotkeeppacewithtechnologychangeandlosetheircompetitiveedge.McKinseystudy.

Becauseofthemisconductofsomefinancialorganizations(subprimes,Madoff,WellsFargo…)andbecauseofpoliticiansdrivingtheirpersonalagendasonawhite-knightcruiseagainstfinance,regulatorshaveproducedagiganticquantityofdirectives.

Thecostofcompliancehasskyrocketedoverthepast5yearsandthecomplexityofconductingsimpletransactionscrossbordershasreachednewheights.Ithasbecomesomewhatcomical(fromanoutsiderperspective)toseehowbanksaredealingwithMiFID(MarketsinFinancialInstrumentsDirective).InanutshellMiFIDisaimingatcreatingharmonizationacrossjurisdictions,protectinginvestors,increasingefficiencyandenhancingfinancialtransparencywithinEU.

BeingMiFIDcompliantisnotanoptionifyouwanttokeepyourbankinglicense(inotherwordsstayalive).Thewaythedirectivewascraftedcreatesatsunamiofchangesinallfinancialinstitutions.Theyspentbillionsofdollarstocomply,crippledtheiroperationsbyshiftingresourcestobecompliant.Trainingeffortsareincrediblyhighandtheamountofdatatobemasteredreachesthecapacityofthehumanbeingtoabsorbnewdata.

Bythewaythisisonlyonerecentdirectivethatcomesontopofadecadeofregulatorycreativity.Healthcare,nutrition,manufacturersoftoys,sportgear,cars,computers…arealsoblessedbyregulationfrenzy.Thetrendisnotshowinganysignsofslowdown.

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Thisabsolutelylegitimateroleofgovernmentstoprotecttheircitizensagainstabuseofroguecorporations,byitsexcess,isdestroyingvalue.

Newmanagementchallengewillthereforebetomastersimplificationandcascadeit.

EcologistEricBerlowofferssomehintsonhowreducecomplexityintoeasilybitablechunks,onthisgreatTEDtalk.

IwillrefertoYvesMorieux’simmenselysmartworktolaythefoundationonsimplification.

IalsorecommendwatchinghisTEDinterventions,funandactionable.

YvesMorieuxlaysout6stepstosteerawayfromcomplexity:

1- Understandwhatyourpeopledo,…reallygobeyondthesurfaceofappearances,digdeeperfromthejobdescriptiontounderstandhowpeople’sjobinterconnectwiththeorganization.

2- Reinforceintegrators,empoweryourmanagersbyremovinglayersthatkeepthemremotefromtheaction.Givediscretionarypowertomanagerstoreducetheabundanceofrulesthatcrippleinitiative.

3- Increasetotalquantityofpower,toredistributepowertoindividualsthatwillmakethedifference,basedontheirindividualabilitytoimpact.

4- Increasethe“shadowofthefuture”,introducefeedbackloopsthatexposepeopletotheconsequencesoftheiractions,forinstancemoveadesignengineertowarrantydepartmentsothathewillpersonallyassumethedesignflawsoftheproducthecrafted.

5- Increasereciprocity,removethebuffersthatmakepeopleself-sufficient…andprotectedintheirownbubbletocreaterealinterdependency.

6- Rewardthosewhocooperate,andblamethosewhodonot.LegoCEOintroducedanefficientpolicy,notblamingthosewhofailed,butthosewhodidn’thelporfailedtoaskforhelp.

Thistidalwaveofdataanddigitalthatisreshapingourecosystemisagreatopportunitytorethinkourleadershipstructuresandachallengetoassociatesimplicitywithextremesmartness.