www.xorcom.comAsterisk is a registered trademark of Digium, Inc.

THE INFRASTRUCTURE IS FUNDAMENTALIP PBX, telephony cards and tools for high

availability

www.xorcom.com

Xorcom – Business Overview

2004 Established:

Development and production of corporate

communication solutionsObjective:

Headquartered in Israel; sales and support subsidiary

for U.S. and Canada located in U.S.Offices:

95% of sales are exports to over 95 countries. Sales to

Latin America are 30% of worldwide sales.Activities:

Corporations, Government Institutions, Telephone

Operators, Distributors, Equipment Manufacturers

Our

Customers:

www.xorcom.com

Distribution & OEM Channels

Distribuidor OEM

www.xorcom.com

Vision

• Provide professional, stable, modern, competitive and affordable telephony systems

• Open source telephony solutions with high quality, professional support

• Network of certified professional channels• Pre- and post-installation sales and service• Continual development• Commitment to the customer

www.xorcom.com

XPP: Unique Selling Points

• High speed 480 Mbit/s USB2 connectivity • Supports very high densities

• Typical uncompressed voice: 2,400 calls/USB• Full support for fax and modems • Modular and scalable• Additional ports are ‘hot pluggable’• Simple integration of software

applications

www.xorcom.com

Our “Daily Bread” – How Many Times…

• …has a PBX hard drive or power supply failed?

• …did you have to replace a server due to lack of PCI/PCIe slot?

• …have you experienced driver problems?• …have you been “held hostage” by a manufacturer

in order to solve a specific problem?• …have you had to install costly HW for a simple

installation due to lack of published performance information?

www.xorcom.com

What is the Importance of Reliability?

vs.

Basic Asterisk® Asterisk in a professional platform

www.xorcom.com

Reliability Based on Type of PBX

Proprie

tary I

P-PBX

Basic A

steris

k

Asteris

k (pro

fessional

platform

)0

25

50

75

100

Confidence

www.xorcom.com

Popular Ways of Achieving Reliability

• Use only mature Asterisk versions • Depend on “early adopters” to test new

versions and follow progress of new builds • Eager and willing community members • Companies anxious to utilize new features

• Employ ruggedized hardware • Redundant power supplies, disks, fans, etc. • Drawbacks:

• Useless if software fails • Expensive

www.xorcom.com

For Example: Load Test Results

www.xorcom.com

The “Xorcom Way”

• Use optimized, tested and supported HW• Approach the “five nines” with your iPBX by

employing utilities providing the “five R’s”:

• Redundancy

• RAID1 / RAID5

• Replicate & Restore

• Rescue

• Rapid Tunneling

www.xorcom.com

R1 = Redundancy

www.xorcom.com

TWINSTAR™

True Redundancy for Complete Asterisk PBX

www.xorcom.com

High Availability Solution for Asterisk

• Provides full redundancy for a complete PBX system, incl. telephony interfaces

• Quick and automatic failover process keeps downtime to an absolute minimum

• Auto detection of server failure & switch to backup server

• Firmware-based switching mechanism is not network-dependent

• Solution components:• two Xorcom IP PBX units with identical configurations• Xorcom Astribank channel bank(s) with dual USB ports

XPP Technology

www.xorcom.com

Initial Setup: Identical Servers

• Two Xorcom servers + dual-USB Astribank

PSTNPSTN

Astribank (front panel) USB-connected channel bank

providing analog/digital telephony interfaces

Xorcom server(backup)

Analog Phones

IP Phones

LAN/WANLAN/WANUSB USB

Xorcom server(primary)

SIP Trunking

www.xorcom.com

Standard Operation: Primary Active

• Two Xorcom servers + dual-USB Astribank

IP Phones

PSTNPSTN

Astribank (rear panel) USB-connected channel bank

providing analog/digital telephony interfaces

Xorcom server(backup)

Xorcom server(primary)

Analog Phones

LAN/WANLAN/WAN

USB USB

www.xorcom.com

IP Phones

Analog Phones

If the Primary Server Fails…

PSTNPSTN

Astribank (rear panel) USB-connected channel bank

providing analog/digital telephony interfaces

Xorcom server(backup)

LAN/WANLAN/WAN

Server Failure

Xorcom server(primary)

USB USB

SIP Trunking

www.xorcom.comAnalog Phones

IP Phones

…the Backup Server is Activated

PSTNPSTN

Astribank (rear panel) USB-connected channel bank

providing analog/digital telephony interfaces

Xorcom server(backup)

LAN/WANLAN/WAN

Backup Server assumes Primary Server IP Address

Xorcom server(primary)

USB USB

SIP Trunking

Switch Changes to Backup Server

www.xorcom.com

R2 = RAID1/RAID5 Support

www.xorcom.com

RAID1 / RAID5 Support

• RAID1 and RAID5 are important tools for data and applications, serving to increase reliability

• RAID1 is standard in C/XE2000 & C/XE3000• RAID5 is standard in CXE4000• If the active hard disk fails, the second hard-

disk automatically takes over and an alarm e-mail is sent to the system administrator

• PBX continues working seamlessly

www.xorcom.com

PBX Disaster Recovery Made Simple

• Never worry again about:• natural disasters• hardware failure• human error

• Create, save and restore your PBX files in minutes!

www.xorcom.com

R3 = Replicate & Restore

Backups are complex and time-consuming

Backups are Simple!

www.xorcom.com

Rapid Recovery: Backup & Restore

• Utility and storage space 8GB USB Disk-on-Key (DOK)• Supports all Xorcom IP-PBX models – standard on XE;

optional on XR• Backs up entire PBX including

user-defined options:• configuration files• voice prompts• voice mail

• Descriptive name for each backup• Single DOK for multiple system backups

www.xorcom.com

Rapid Recovery: Additional Uses

• Reduce time required for multi-site installations• Prepare all equipment in a few minutes, before sending to

branches offices, each with its own details• Use Rapid Recovery to contain:

1. The configuration that will be common to all sites

2. The dialing plan3. IVRs, ring groups, etc.4. The phone directory

• After that, mount the image using Rapid Recovery and simply set the specific system name and IP address.

• The IP-PBX is ready for use!

www.xorcom.com

R4 = Rescue: ALF (Analog Lines Fail-over)

* Power failure? Software affected? Keep your PBX analog lines running!

www.xorcom.com

Redundant Power Supply

• Microcomputer-based control system • Supports up to 16 Astribanks (512 analog ports)• Constantly monitors power requirements• In the event of malfunction

• Load balancing of remaining units• Automated alert to sys admin (XE series configurations only)

• Also supports up to 8 internal USB 2.0 hubs with 4 ports each; total of 32 USB 2.0 connections

www.xorcom.com

Redundant Power Supply - II

• Designed for large installations requiring 100% reliability and continuity

• Hot swappable disks

CXE4000

www.xorcom.com

R5 = Rapid Tunneling

www.xorcom.com

Rapid Tunneling Utility

• Secure remote access to IP-PBX• Pre-installed on all IP-PBX models• Targeted, real-time support• End user determines when to

connect/disconnect• No technical knowledge required of end user• In real time, Xorcom support specialist can:

• troubleshoot• perform diagnostics• correct configuration issues

www.xorcom.com

Summary:

• Redundancy

• RAID1 / RAID5

• Replicate & Restore

• Rescue

• Rapid Tunneling

www.xorcom.com

Recommendations

• Take into account the particular needs of the user when choosing the appropriate equipment.

• Use systems that have a comprehensive backup, support and warranty program.

• Design solution architecture which is easy to install and enables long-term support.

• Don't forget to consider a scalable solution.• Pay continual attention to backup tools. They will

save lot of money for both you and the customer.

www.xorcom.com

THANK YOU

www.xorcom.com