The Stream Process™

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Requirements Visualization & DefinitionThe Stream Process


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2009 OneSpring LLC All Rights Reserved. www.onespring.net

A Universal Problem

66% of projects fail, run late, or are over budget.

53% of projects will incur cost increases of 189% of

the original estimates.

- Standish Group

70% of REWORK is attributed to correcting

requirements errors.

30% of project costs are REWORK.- Forrester Research

- META Group

Current methods for defining software &web-based projects just dont work!

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The Root Causes

Misunderstood product

requirements due to ambiguity

of written specifications.

Lack of sufficient information to

support complex applications/

systems.

Inability to test drive aproduct design with customers

and stakeholders before

development.

The underlying problems are distilled into three main causes:

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The Cost to Fix

An error found during the coding process typically costs 10 times more to fix than one

found and fixed at the requirements development stage. Boehm (Software Engineering Economics)

~1x

Requirements Design Coding Dev Test Acceptance

Test

Live

~5x

~10x

~20x

~50x

~100x

= OneSprings involvement

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An Improved Approach

Eliminate confusion with a detailed

Visualization

before coding.

Rapidly iterate and share your

requirements & design early and often

with stakeholders.

Test and validate with consumers.

Reduce requirements cycle time

Eliminate project rework

After years of experience, weve learned a better way

Our Approach Benefits

Better collaboration

Drive innovation

Reduce outsourcing risk

Improve adoption

Create desirable products

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The Stream Process

We call this approach The Stream Process.

Stream is a methodology that offers companies a

collaborative and highly-visual approach to creating

superior products and solutions in less time, with

reduced project re-work.

This helps companies dramatically improve

productivity, quality and customer satisfaction.Stream is the process that

combines the

right people

and the

right toolsto define the

right application.

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The Key Ingredients

The essential aspects of The Stream Process are comprised of practices that are

highly successful in business today.

They include:

Small Collaborative TeamsRapid Iterative Design Process

Adaptive Planning

Visualization

Combined with the right Experience you have The Stream Process.

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Phenomenal Results

Stream can provide both quantifiable and qualitative results in productivity, quality and

customer satisfaction.

Reduced project re-work

45% + reduction in defects

Faster time-to market

Cut project timelines by 1/3 or more

Improved quality & customer satisfaction

Innovation & customer experience

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The Perfect Alchemy

Stream is the catalyst that brings together right people, a proven process and superior

tools in an innovative way to create phenomenal results.

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The Right People

The roles for any Stream based initiative are

divided between the Core and Extended

members.

The Core members are required on any

engagement no matter the size and/or

complexity.

A key component to success in the Stream

methodology is to keep the working teams

as small as possible.

Ideally, teams of 5 to 10 Core & Extendedmembers are appropriate.

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The Core Team

The Core members include:

Producer: Stream session leader.Analyst: Requirements elicitation.

Designer: Customer experience.

SME: Domain knowledge/expertise.

Sponsor: Owner & decision maker.

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The Extended Team

The Extended team members may include,

but are not limited to:

Technical Lead/ArchitectDeveloper

Quality Assurance

Marketing

Project Manager

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The Proven Process

The heart of the Stream process is made

up of three areas:

Insight

Clarity

Focus

Each of these areas are performed as partof a Realization Cycle.

The output of a Realization Cycle is the

Definition.

Each time a full Realization Cycle isperformed, an evolutionary iteration of the

solution is achieved.

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Definition

The Definition area is the culmination of the Insight, Clarity and Focus areas as

represented by the visualization model. With each successive rapid design iteration, orRealization Cycle, the Definition of the engagement becomes increasingly mature.

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Definition

Once the Definition has reached a maturity level where all stakeholders share a

common and thorough understanding of the engagement, the Definition area is

complete. This serves as the final blueprint for the engagement.

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Insight

The Insight area includes observation and research activities to gain valuable

knowledge and context on the business landscape, target customers, marketing and

operational facets of the engagement. This provides the team with the essential

strategic inputs to help formulate the goals, requirements, features/functionality and

project planning aspects.

Observation & Learning

Audit & Measurement

User Profiles

Scenarios

Project Brief

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Clarity

The Clarity area includes the design activities where the team crystallizes the findings

and knowledge gathered from the Insight activities into an interactive visualization

model. This model encompasses the requirements, scenarios, content, behaviors

and navigation schemas.

Features

Page Elements

Data Elements

Business Specifications

Functional Specifications

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Focus

The Focus area includes activities for socialization and measurement of the evolving

visualization model. The purpose of this area is to provide a path for continuousimprovement in order to achieve the desired goals and objectives for each iteration of

the engagement.

Test & Evaluate

Share & Learn

Measure & Benchmark

Knowledge Transfer

Project Book

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The Project Path

The discreet path of a Stream project is divided into three stages.

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Pre-Production Stage (1 to 5 days)

The Pre-Production stage typically lasts

between 1 to 5 days and is comprised of thefollowing activities & deliverables:

Project Kick-Off

Project Brief

Project Roadmap

Core & Extended TeamProject Folder

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Production Stage (5 to n days)

The Production stage lasts a minimum of5

days and depending upon the size andcomplexity of the project can extend as

needed.

The Realization Cycles including the Insight,

Clarity and Focus areas occur during this

stage.

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Production Stage (5 to n days)

The following activities & deliverables are

included:

Observe & Learn

Audit & Measure

Goals & Objectives

User Profiles

ScenariosFeatures

Page Elements

Data Elements

Functional Specifications

Test & Evaluate

Share & Learn

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Post-Production Stage (5 to 10 days)

The Post-Production stage lasts a minimum

of 5 days and can last up to 10 days ifrequired.

The following activities & deliverables are

included:

Project BookPresentation

Knowledge Transfer

Measure & Benchmark

Close Project

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Superior Tools

A key ingredient to The Stream Process is

the use of a collaborative visualizationplatform.

This platform allows the team to rapidly

visualize the application and solicit real-

time feedback from stakeholders without

the need of programming.

The visualization platform of choice for

OneSpring is iRise.

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iRise

iRise is the leading application simulator on

the market today.

iRise is used for the visualization modeling

and requirements capture aspects within

the Stream based project.

iRise provides the benefit of creating ahighly realistic software or web-based

application simulation without the need for

programming.

OneSpring is a Strategic Partner with iRise.

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iRise Experience

Highlights:

iRise Strategic Partner

Partner of the Year 2007

Full system integrator

Over 100 simulations produced

Overseeing Federal Professional

Services for iRise

Over 8 iRise experts within OneSpring

Full training curriculum (On-Site and

Virtual)

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A Path to Success

OneSpring will work with you to determine the optimal path for adopting The Stream Process.

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Assessment & Strategy

To begin your companys journey with

experiencing, learning and adoptingStream, OneSpring starts with the

Assessment & Strategy.

This activity typically lasts 5 days and

consists of:

Observe, Learn & Identify

Visualize Problem & Solution

Determine Optimal Path

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Process Evaluation

The Process Evaluation path is critical to

understanding the complex, and often

missed, needs and opportunities within

an organization.

The key benefit is the ability for

OneSpring to tailor the Stream training,

mentoring and work product templates

specifically to the unique needs of your

company.

The three steps in the Process

Evaluation include:

Observe, Learn, Audit & IdentifyAnalysis & Recommendation

Implementation & Measurement

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Methodology & Toolset Training

The Methodology & Toolset Training are

the core components for Stream

Certification for your organization.

This path includes:

Training & Mentoring Plan

Toolset Training

Insight, Clarity & Focus Process

Workshops

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Stream Certification Levels

For each Stream engagement, it is of vital importance to have the Producer, Analyst and

Designer members certified in the Stream process to ensure success.

OneSpring recommends that the Producer role is carried out by the most senior Stream

practitioner.

The three levels of Stream Certification include:

Stream Certified

Stream Mentor

Stream Master

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Stream Certified

This is the basic certification for any practitioner. It requires completion of the StreamCertification course delivered by a Stream Master and the completion of at least three

small to mid-sized projects utilizing the Stream process with a Stream Mentor.

Benefits:

Each project is targeted to achieve at least a 20% reduction in requirement defects,

thus reducing the project timeline and subsequent re-work.

Required:

Stream Certification Course

Toolset Training

Insight, Clarity and Focus Workshop

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Stream Mentor

A Stream Mentor has been Stream Certified and has utilized the Stream process on

more than 5 mid to large sized projects.

Benefits:

Each project is targeted to successfully achieve at least a 35% reduction in requirement

defects, thus reducing the project timeline and subsequent re-work.

In addition, a Stream Mentor can participate in a live Stream JAM (Joint Application

Modeling) workshop with up to 5 participants.

Required:


Stream Mentoring Course

Toolset Training


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Stream Master

A Stream Master has successfully completed both Certification and served as a Stream

Mentor for at least 300 hours.

Benefits:

The Stream Master is targeted to successfully achieve at least a 50% reduction in

requirement defects, thus reducing the project timeline and subsequent re-work. In

addition, a Stream Master is able to facilitate a live Stream JAM (Joint Application

Modeling) workshop with up to 10 participants.

Required:


Stream Mentoring Course

Stream Master Course

Toolset Training


Stream JAM Session Workshop

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Toolset Training

As a key component to the Steam

methodology, a thorough understandingan mastery of a visualization toolset is

essential.

OneSpring will advise training and

configuration on a number of collaborative

visualization toolsets to best meet the

organizations needs.

The preferred platform for Stream training

is iRise.

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Insight, Clarity & Focus Workshops

Once implemented, the Stream

Methodology offers immediate benefits for

any organization regardless of its

members level of Stream Certification.

As such, the Insight, Clarity & Focus

Workshops are designed to illustrate in a

group environment how Stream can be

used by practitioners of all levels ofexperience & capability.

For Masters, these workshops teach the

ultimate usage of Stream. These are

called JAM (Joint Application Modeling)

Sessions. The JAM Session provides thegreatest return on investment for Stream

practitioners.

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30-Day Pilot Project

The 30-Day Pilot Project path is highly

recommended at the completion of the

other paths to help ensure successful

retention and adoption of the Stream

Methodology within the client

organization.

A Core Team comprised of OneSpring

Stream Masters will work side-by-sidewith your team on a project. The three

stages in the pilot include:

Project Kick-Off

3 Stream Realization Cycles

Mentoring for Future Adoption

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Center of Excellence

The culmination of the three paths lead to the creation of

Stream Centers of Excellence for your organization. ACenter of Excellence certification is awarded to

organizations that have repeatable success results over a 6

month sustained period. Organizations must have achieved

the following:

Reduced project re-work of 50% or greater

Reduced project timelines of 33% or greater

Improved customer satisfaction of 50% or more

3 or more Stream Master & Mentor Certified team

members

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Additional Stream Offerings

The Stream methodology is a collaborative and highly-visual approach to helping people

achieve a common understanding of a problem and providing an effective framework forcreating the best solution to address it.

The TurnAround Workshop

Stream Mentoring

Stream Project Consulting Services

Stream Staff Augmentation

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Case Study

With recent company acquisitions and a new brand identity on the horizon, Leica

Geosystems was at a critical juncture in presenting their communication strategy and

tactical endeavors for better positioning the companys offering and value proposition tothe geospatial marketplace. In addition, Leica wished to enhance the overall customer

experience and create a highly usable and desirable web site for prospects and

customers alike.

Highlights:

Utilized Stream throughout the Project

100% visualized in high-fidelity Simulation

60% increase in efficiency versus Erdas

existing methodology

80% reduction in defects

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2009 O S i LLC All Ri h R d i

Our Clients

A few of the clients we have been privileged to work with.

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The Stream Process™

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