The Strategic Importance of IT for SAIs

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The Strategic Importance of IT for SAIs Vilnius, June 16th, 2005 Paul Mantelaers

description

The Strategic Importance of IT for SAIs. Paul Mantelaers. Vilnius, June 16th, 2005. 1 Short introduction: 1.a Background of the seminar 1.b The IT Self Assessment project. 3 Seminar programme. Agenda. 2 Strategic importance of IT for SAIs. Agenda. 1 Short introduction: - PowerPoint PPT Presentation

Transcript of The Strategic Importance of IT for SAIs

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The Strategic Importance of IT for SAIs

Vilnius, June 16th, 2005

Paul Mantelaers

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Agenda

• 2 Strategic importance of IT for SAIs

• 3 Seminar programme

• 1 Short introduction:

–1.a Background of the seminar

–1.b The IT Self Assessment project

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Agenda• 1 Short introduction:

–1.a Background of the seminar

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1.a Background of the seminar

IT WG

Moscow, May 2002

launched

The Hague, Oct, 2002

1st meeting

IT training

IT Self Assessment

Training Committee

Bern, March 2004 2nd meeting

Seminars ‘SAIs in control of IT’

Lisbon, Oct, 2004

Vilnius, June 2005

Copenhagen, Nov, 2003

8th meeting

Training Strategy

IT seminar Portugal, 2004

Rome, Oct, 2003

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Agenda• 1 Short introduction:

–1.a Background of the seminar

–1.b The IT Self Assessment project

– The initiation

– The activities

– The product

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1.b The IT Self Assessment Project

Initiation (The Hague, Oct. 2002):

• Objective:

– develop a self assessment tool for all SAIs;

– CobiT-based.

• Enable to measure the maturity of IT control of our own offices; action list.

• Pilot countries.

• Project organisation (6 countries, diversity).

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1.b The IT Self Assessment Project

Why a self assessment?

• It allows « proximity ». Evaluation is carried out by the people:

– who know the subject

– who are interested in solving the problems

• It is confidential. The organization is in control of the results and their distribution.

• External moderation encourages the people to speak freely.

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1.b The IT Self Assessment Project

CobiT is a well accepted standard

CobiT can be downloaded free from www.isaca.org

CobiT is also available in French, German and Spanish

but our group wanted to be sure that CobiT is the best choice ...

Why Control Objectives for Information and related Technology?

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Activities (Jan. 2003 – Aug. 2003)

Various papers (concepts, requirements, etc.)

Studies of other tools:

ISO 9001

European Foundation for Quality Management (EFQM) Excellence Model

ITIL / Process Maturity Self-Assessment & Action Plan

CMM Capability Maturity Model

Common Assessment Framework (CAF): result of the cooperation among EU Ministers responsible for Public Administration

1.b The IT Self Assessment Project

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Contact with specialists:

Philips (The Netherlands),

Swisslife (Switzerland),

Prof. W. van Grembergen (University of Antwerp)

Keep it simple!

E-mail; two meetings

Version 1 (August 2003); pilots: October 2003 – November 2003

Version 2 (February 2004); pilot: March 2004)

ITWG (Bern)

1.b The IT Self Assessment Project

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1.b The IT Self Assessment Project

The product (Bern, March 2004):

• A tested CobiT-based methodology for IT Self Assessment, in terms of:

– A way of working: steps

– A way of modelling: graphs/tables

– A way of supporting: spreadsheets

– A way of presenting: slide-show

– A way of preparing; instructions

• Ready to be used by (and to be improved based on experiences of) IT WG members and other SAIs

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1.b The IT Self Assessment ProjectKey: alignment between business and IT

Two dimensions of the analysis:

• Business processes (users)

– Most important processes in achieving goals; IT-support?

• IT-processes (IT-staff)

– Most important? Maturity levels

Business process 1

Business process N

IT-1

IT-M Communicate!

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Agenda

• 2 Strategic importance of IT for SAIs

• 1 Short introduction:

–1.a Background of the seminar

–1.b The IT Self Assessment project

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2 Strategic Importance of IT

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2 Strategic Importance of IT

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2 Strategic Importance of IT for SAIs

• Group discussion

• Two questions:

–1: Why is(n’t) IT important for SAIs?

–2: If yes: what does that mean?

• Time

• Group formation

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Plenary discussion

• Topic 1: Why is(n’t) IT important for

SAIs?

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Why is(n’t) IT important for SAIs?

Auditee:

CentralGovernment+

Auditor(SAI)

Decisionmakers

IT

1

22

1

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Why is(n’t) IT important for SAIs?

1. SAI:

•Mission, objectives

•Primary processes:

•Audit process

•Knowledge exchange

•Secondary processes:

•Personnel

•Finance

•IT

Audit proposal  

Audit programme    

Policy framework    

   

Presentation  

publication    

Publication text  

Clearance procedure   

Draft report  

reporting    

Report design    

Four-way consultation    

implementation    

preparation   

planning 

selection

Report of findings

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Why is(n’t) IT important for SAIs?

1. SAI:

Informationintensity

of theproduct

Information intensityof the process

Low

HighLow

High

Cement industry

Oil refinery

SAI

Banking

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Benefits of IT….. and risks

• Increased productivity

• Improved quality of products (user satisfaction)

• Improved decision-making ability

• Enhanced communication (internal and external)

• Enhanced goodwill of employees

• Risks: huge investments, expectations vs. reality,

vulnerability, system shutdowns, poor integration,

manage service providers, not enough training….

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Why is(n’t) IT important for SAIs?

Auditee:

CentralGovernment+

Auditor(SAI)

Decisionmakers

IT

1

22

1

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Why is(n’t) IT important for SAIs?

2. AUDITEE:

G2G:

G2C:

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Why is(n’t) IT important for SAIs?

2. AUDITEE:

• Has a very high information intensity

(process and product)

• Any audit involves information (processing)

and will increasingly involve IT(-auditing)

• Benefits of IT…. and risks

• IT-control maturity?

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Why is(n’t) IT important for SAIs?

CONCLUSION:

IT is important for SAIs because:

– Their primary and secondary processes can benefit from the application of IT. IT contributes to organisational performance. Risks need to be managed.

– In their auditing work, SAIs will be increasingly faced with IT.

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Plenary discussion

• Question 2: If IT is important for SAI’s:

what should that bring about?

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If yes: what does that mean?

IT

SAI

AUDITEE

Point of departure:

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If yes: what does that mean?

• SAIs should organize their:

–IS-function

• IS-function: the totality of activities (and

accompanying resources) that needs to

be performed to provide for IS

IT

SAI

AUDITEE

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If yes: what does that mean?

• SAI’s should organize their:

–IS-function

–IS-audit-function

• IS(-audit)-function: the totality of

activities (and accompanying resources)

that needs to be performed to provide

for IS(-audits)

IT

SAI

AUDITEE

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If yes: what does that mean?

Skills

Strategy

Shared values

Structure

Staff Style

Systems

Organize: SAI:

Skills

Strategy

Shared values

Structure

Staff Style

Systems

IS-function:

Skills

Strategy

Shared values

Structure

Staff Style

Systems

IS-audit-function:

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Organize the IS-function

• 4 domains:

–Planning and organization

–Acquisition and implementation

–Delivery and support

–Monitoring

• Guideline to (re-)determine the level of

control over IT

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Organize the IS Audit function

Positions: pure (specialise)– mixed (integrate)?

Organisational units: staff - line

Organisation (SAI): externalise:

Three design decisions:

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Summary

• IT is important for SAIs due to:

–the information intensity of their own processes and products

–the importance of IT for their auditees

• That is why SAIs need to:

–organize their IS-function; performing an IT Self-Assessment

–organize their IS-audit-function

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Agenda

• 2 Strategic importance of IT for SAIs

• 3 Seminar programme

• 1 Short introduction:

–1.a Background of the seminar

–1.b The IT Self Assessment project

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3 Seminar programme

Importance of IT for SAIs

IS function

IT Self AssessmentDay 2:

IS-audit function

CobiTDay 1:

IS Auditing

CobiT

MassimoMagnini

DainiusJakimaviciu

s

Rune Johannessen

Børre LagesenErik

Guldentops

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Summary

• IT Self Assessment is necessary!