The State Of Organic Search (SEO) Going Into 2015

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The State Of Organic Search Going into 2015 2014 has been a turbulent year in SEO, there have been a record number of changes, the SERP’s have changed in every vertical and the most recent updates have been some of the most discussed updates across social media and forums. The following article asks six questions to some of the best minds in organic marketing and SEO, the article provides insights into what happened in 2014 and what they predict will happen in 2015 including a number of recommendations for you to consider or implement in the coming months.

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2014 has been a turbulent year in SEO, there have been a record number of changes, the SERP’s have changed in every vertical and the most recent updates have been some of the most discussed updates across social media and forums. The following article asks six questions to some of the best minds in organic marketing and SEO, the article provides insights into what happened in 2014 and what they predict will happen in 2015 including a number of recommendations for you to consider or implement in the coming months. The article contains views from agency heads, directors / heads of marketing and search departments and freelance consultants.

Transcript of The State Of Organic Search (SEO) Going Into 2015

Page 1: The State Of Organic Search (SEO) Going Into 2015

 The  State  Of  Organic  Search  Going  into  2015  2014  has  been  a  turbulent  year  in  SEO,  there  have  been  a  record  number  of  changes,  the  SERP’s  have  changed  in  every  vertical  and  the  most  recent  updates  have  been  some  of  the  most  discussed  updates  across  social  media  and  forums.  

The  following  article  asks  six  questions  to  some  of  the  best  minds  in  organic  marketing  and  SEO,  the  article  provides  insights  into  what  happened  in  2014  and  what  they  predict  will  happen  in  2015  including  a  number  of  recommendations  for  you  to  consider  or  implement  in  the  coming  months.  

   

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The  State  Of  Organic  Search  2015     Created  By  Danny  Denhard  \  @dannydenhard      

Created  by  Danny  Denhard  |  @dannydenhard  2  

Who  Was  Involved:    

Agency  Heads  Simon  Penson  -­‐  Founder  and  MD  Zazzle  Media  |  @simonpenson  ......................................  3  Kevin  Gibbons  -­‐  MD  of  Blueglass  |  @kevgibbo  .....................................................................  4  Barry  Adams  -­‐  Founder    @  Polemic  Digital  |  @badams  .......................................................  6  Matt  Beswick  -­‐  Director  of  Hidden  Pixel  |  @mattbeswick  ...................................................  8  

Heads  of  Departments  Paddy  Moogan  -­‐  paddymoogan.com  |  @paddymoogan  ....................................................  10  Stacey  Cavanagh  MacNaught  -­‐  Search  Director  @  Techmark,  http://blogsession.co.uk/  |  @staceycav  ...........................................................  11  Justin  Butcher  -­‐  Head  of  Digital  Marketing  at  Return  On  Digital  |  @justin_butcher  ..........  12  Paul  Rogers  -­‐  Founder  of  http://www.paulnrogers.com/  |  @paulnrogers  ........................  15  Michael  Briggs  -­‐  Head  of  SEO  at  Skyscanner  |  @michaelkbriggs  .......................................  16  Stephen  Kenwright  -­‐  Head  of  Search  at  Branded3  |  @stekenwright  .................................  18  

Independent  Consultant  Carl  Hendy  -­‐  Digital  Consultant  |  http://www.carlhendy.com  |  @carlhendy  ....................  20  

 SEO  Tool  Manufactures    

Dan  Sharp  -­‐  Founder  of  Screaming  Frog  |  @screamingfrog  ...............................................  22  Patrick  Hathaway  -­‐  Director    URL  Profiler  |  @HathawayP  .................................................  23  

 

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The  State  Of  Organic  Search  2015     Created  By  Danny  Denhard  \  @dannydenhard      

Created  by  Danny  Denhard  |  @dannydenhard  3  

 

 Agency  Heads  

Simon  Penson  -­‐  Founder  and  MD  Zazzle  Media  |  @simonpenson  

With  the  number  of  high  profile  changes  and  algorithm  updates  in  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

It’s  a  cliche  but  ‘good  marketing.’  The  web  is  now  a  mature  mass  media  channel  and  the  only  way  to  truly  build  for  the  long  term  is  to  get  the  entire  marketing  mix  right  and  create  real  value  for  your  audience.  Do  that  and  they  will  follow  you.  Content,  clearly,  sits  at  the  heart  of  all  of  that.  Forget  chasing  the  algorithm,  find,  understand  and  help  your  clients,  customers  or  audience.  the  rest  follows.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  Education.  Helping  marketing  teams  to  understand  the  above  and  stop  measuring  purely  Cost  per  Acquisition  metrics.  That  kind  of  KPI  drives  the  wrong,  short-­‐termist,  behaviour  from  search  agencies.  It  is  about  working  together  on  a  long  term  plan  that  measures  a  host  of  different  metrics  to  build  an  audience  and  digital  brand  presence  of  real  value.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  Plan  early  and  in  detail.  Put  content  at  the  heart  of  your  strategy  and  use  data  to  inform  what  that  looks  like.  I  spoke  about  this  recently  at  Searchlove  in  San  Diego  and  you  can  see  one  of  our  processes  for  doing  that  here.  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  A  move  away  from  pure  head  term  focus  is  going  to  be  difficult  to  ‘sell’  in  but  is  critical.  Hummingbird  is  changing  the  way  results  are  delivered  and  we  see  much  more  success  in  long  tail  traffic  now.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

Probably  the  above!  More  traffic  for  those  with  great  domains  that  put  content  front  and  centre  and  ensure  it  is  aligned  to  search  opportunity.  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

Improve  the  consistency  of  results  in  different  niches.  Some  are  much  better  than  others  and  no  one  likes  inconsistency!  

   

 

   

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The  State  Of  Organic  Search  2015     Created  By  Danny  Denhard  \  @dannydenhard      

Created  by  Danny  Denhard  |  @dannydenhard  4  

Kevin  Gibbons  -­‐  MD  of  Blueglass  |  @kevgibbo  

With  the  number  of  high  profile  changes  and  algorithm  updates  on  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

There's  been  more  changes  over  the  last  12-­‐18  months,  than  I  can  probably  remember  over  the  previous  10  years!  Whether  that's  pandas,  penguins,  pigeons  or  hummingbirds  -­‐  they've  all  had  a  common  theme  of  fighting  manipulation  and  anything  which  looks  like  an  SEO  footprint.  It  was  never  going  to  be  a  smooth  ride  for  Google,  but  that  doesn't  mean  it  isn't  the  right  way  forward.  One  good  thing  that's  come  out  of  this  is  that  we  no  longer  have  to  ask  the  question  of  whether  content  is  the  right  way  to  go  or  not,  we  have  no  choice  but  to  build  real  brands  in  order  to  succeed.  

Where  we're  focusing  at  BlueGlass  and  believe  will  be  most  important  aspect  towards  success  in  2015  is  in  data-­‐driven  content  -­‐  I'll  explain  more  in  the  next  answer!  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

The  challenge  for  many  has  been  because  SEO  has  become  too  broad  for  one  person  now,  and  in  the  traditional  sense  I  see  the  role  being  SEO  strategists  -­‐  supported  by  content  production  and  outreach/promotion  specialists.  

We've  structured  our  team  in  this  way  for  a  while  now  -­‐  as  the  client  lifecycle  demands  that  you  are  good  in  each  of  these  key  areas  (strategy,  production  and  promotion)  -­‐  but  they're  all  completely  different  skillsets  and  people.  

I've  also  trained  a  lot  of  large  brands  over  the  last  12  months  on  content  marketing  -­‐  and  the  one  common  theme  is  that  they  are  growing  their  digital  teams  rapidly,  but  there's  a  lack  of  structure  behind  where  they  are  recruiting.  Having  the  right  mix  of  people  in  the  team  will  be  essential  for  anyone,  brands  or  agencies,  to  get  results  in  2015.  Otherwise  they  risk  being  over-­‐taken  by  more  agile  and  lean/nimble  teams  who  can  move  quicker.  

The  key  starting  point  for  all  of  this,  as  I  mentioned  in  my  last  answer,  is  data.  Strategy  should  always  start  with  data,  without  this  you  can't  analyse  past  performance,  marketplace  trends,  or  link  profiles  etc  -­‐  and  more  importantly  you  can't  make  key  business  decisions  on  how  to  best  move  forward.  

Data  isn't  just  about  being  measurable  either  -­‐  it's  no  co-­‐incidence  that  data-­‐driven  content  is  where  I  always  see  the  best  success.  Brands  are  now  story-­‐tellers  and  to  be  credible/trusted  they  need  to  based  this  on  fact,  data  and  insight  that  hasn't  been  seen  before.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

My  advice  would  be  to  build  an  audience  and  don't  rely  on  Google.  If  you  look  at  the  sites  that  are  winning  in  Google,  they  are  the  ones  who  are  often  the  biggest  brands  -­‐  look  at  Tripadvisor  or  MoneySuperMarket  as  an  example.  They  want  to  capture  as  much  traffic  as  possible  from  organic  search,  of  course,  and  are  very  good  at  doing  so  -­‐  but  once  you're  on  their  site,  they'd  rather  you  remembered  them  and  came  back  directly  next  time.  That  avoids  the  risk  of  you  finding  another  competitor  along  the  way,  so  I  would  advise  you  setup  your  call-­‐to-­‐actions  around  signing  up  for  a  newsletter,  following  on  Twitter,  becoming  a  fan  on  Facebook,  downloading  an  app  etc..  

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The  State  Of  Organic  Search  2015     Created  By  Danny  Denhard  \  @dannydenhard      

Created  by  Danny  Denhard  |  @dannydenhard  5  

That  way  rather  than  going  to  Google  to  find  your  next  holiday,  you  go  straight  to  TripAdvisor  -­‐  likewise  for  MoneySupermarket  with  insurance.  

From  a  content  perspective  this  is  hugely  important  too.  You  want  to  make  your  biggest  link  building  tool  your  publish  button,  so  if  you're  continually  adding  to  your  readership  and  subscriber  base  the  audience  is  always  growing.  

   

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

Dealing  with  ever-­‐changing  algorithm  changes  has  been  the  biggest  theme  of  2014.  But  one  thing  I  wrote  about  earlier  in  the  year  was  the  influence  of  Google  vertical  search  and  marketers  now  have  to  consider  how  Google  may  be  a  more  direct  competitor  with  their  own  properties  taking  traffic  away  from  them  in  the  future.  

This  is  becoming  an  increasingly  important  threat  towards  a  lot  of  brands  -­‐  it's  worth  ensuring  that  you  can  set  your  brand  up  to  a)  maximise  as  much  of  this  as  you  can  via  schemas,  rich  snippet  markups  and  the  knowledge  graph,  and  b)  build  a  brand  that  your  customers  will  prefer  to  visit  rather  than  typing  in  a  query  into  Google!  

Other  key  areas  to  look  out  for  include,  continued  rollout  of  SSL  on  domains,  mobile  search  experience  optimisation,  increase  in  importance  of  wearable  tech  and  notifications,  semantic  search  and  sentiment  analysis  -­‐  each  could  be  a  new  topic  in  itself!  Plus  I'm  sure  they'll  be  new  penguins,  pandas,  platypuses  etc  to  keep  us  on  our  toes.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

Biggest  prediction  for  organic  marketing,  is  probably  for  greater  integration  with  paid.  

Paid  search  has  always  been  much  more  measurable  than  organic,  but  the  growth  of  social  advertising  is  huge  -­‐  especially  given  the  targeting  options  available  to  marketers.  Likewise  content  distribution  channels  provide  a  great  reach  to  really  push  content  much  further  -­‐  so  as  content  become  bigger  and  more  creative,  I'd  expect/hope  to  see  the  paid  budgets  shift  more  towards  the  promotion  of  campaigns.  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

I  do  believe  Google  are  on  a  good  track  with  improving  the  quality  of  search  results  -­‐  it's  an  unenviable  task  being  a  referee  in  any  sport,  that's  essentially  what  Google  is  to  businesses  online.  But  SEO  is  now  very  much  about  building  a  strong  user  experience  for  people.  That  may  sound  obvious,  but  it  hasn't  always  been  that  way  -­‐  and  search  engines  are  now  secondary  towards  engaging  with  and  building  your  audience,  which  is  how  it  absolutely  should  be.  

I  wrote  an  article  18  months  ago  on  how  I  saw  human  engagement  becoming  Google's  biggest  ranking  factor  -­‐  this  is  something  I'd  certainly  expect  to  see  improve  in  more  so  over  the  next  12  months.  You  can  learn  a  lot,  if  not  more,  from  Google's  failures  too  -­‐  and  authorship  would  have  to  be  placed  in  that  category.  However,  it  does  show  you  what  Google  are  trying  to  achieve,  by  ranking  content  by  popularity  and  author  authority,  not  just  where  it  was  published.  So  authorship  might  be  dead,  but  

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The  State  Of  Organic  Search  2015     Created  By  Danny  Denhard  \  @dannydenhard      

Created  by  Danny  Denhard  |  @dannydenhard  6  

publishing  high  quality  content  from  authority  writers  certainly  isn't  -­‐  and  if  you  were  only  doing  this  for  SEO  in  the  first  place,  you  were  doing  it  wrong  anyway.  

 

Barry  Adams  -­‐  Founder    @  Polemic  Digital  |  @badams  

With  the  number  of  high  profile  changes  and  algorithm  updates  in  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

First  of  all  you  need  to  have  a  product  or  service  that  Google  can't  (easily)  steal  or  copy.  Increasingly  we  see  Google  wanting  to  be  the  end-­‐destination,  rather  than  the  gateway,  which  is  why  they're  using  websites'  content  to  provide  answers  directly  in  their  search  results  (knowledge  graph),  or  building  rival  services  of  their  own  (Google  Maps,  Flights,  Hotel  Finder,  Credit  Card  comparison,  etc).  

So  make  sure  you  have  something  that  Google  can't  (yet)  take  over,  otherwise  you'll  find  yourself  out  of  business  very  quickly.  

Secondly,  you  need  to  diversify  your  acquisition  channels.  Even  if  you  have  a  unique  product,  there's  no  guarantee  Google  will  show  you  in  its  search  results.  Organic  search  is  likely  to  be  your  biggest  traffic  driver  for  the  foreseeable  future,  but  if  Google  can't  take  over  what  you  do  they'll  damn  sure  try  to  force  you  to  buy  AdWords  ads.  

So  don't  rely  too  much  on  a  single  traffic  source.  Diversify  your  digital  marketing  channels,  and  do  them  all  as  well  as  you  can.  

   

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

Aside  from  preventing  yourself  from  becoming  obsolete  when  Google  tries  to  move  in  to  your  niche,  your  biggest  challenge  is  to  do  effective  SEO  whilst  steering  clear  of  Google  penalties  and  algorithmic  filters.  There  has  always  been  a  conflict  between  what  works  to  drive  organic  visiblity,  and  what  Google  recommends  you  do.  In  recent  years  this  conflict  ignited  into  full-­‐on  war  when  Google  started  putting  the  onus  of  cleaning  up  its  search  results  firmly  on  webmasters  rather  than  on  its  own  webspam  team,  and  they've  been  liberally  handing  out  penalties  ever  since.  

The  problem  is  of  course  that  effective  SEO  often  breaks  Google's  guidelines.  So,  to  avoid  getting  penalised,  you  have  to  be  smart  about  what  you  do,  how  you  do  it,  and  the  tracks  that  you  leave  for  Google  to  discover.  That'll  be  your  biggest  challenge.  

I  also  expect  Google  will  keep  shifting  the  goalposts,  and  tactics  that  work  fine  now  will  be  re-­‐designated  as  spam  at  some  point  down  the  line.  Preparing  for  that  can  also  be  quite  challenging,  and  you'll  need  contingency  plans  for  when  that  happens.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

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As  per  the  first  point,  diversification  is  key.  I'm  a  SEO  guy  through  and  through,  and  I'm  advising  my  clients  to  not  rely  purely  on  SEO.  Yes,  organic  search  is  and  will  remain  the  strongest  driver  of  growth  for  nearly  all  websites  out  there,  but  due  to  the  increasingly  adversarial  attitude  Google  is  adopting  towards  the  web,  you  can't  rely  on  organic  search  indefinitely.  

Google  wants  you  to  buy  ads,  so  you  better  suck  it  up  and  start  an  AdWords  campaign.  When  those  paid  visits  arrive  on  your  website,  work  hard  to  convert  them  into  customers;  use  CRO  and  UX  to  make  your  website  deliver  tangible  results  for  your  business.  And  when  you've  won  a  customer,  do  whatever  you  can  to  keep  them:  use  email  marketing  and  social  media  effectively  to  retain  business  so  you  don't  have  to  keep  paying  Google  for  the  privilege  of  sending  you  new  customers.  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  in  2015?  

I'm  not  sure  if  2015  is  the  year,  but  I'm  convinced  that  in  the  near  future  Google  will  start  using  brand  sentiment  as  an  alternative  to  link-­‐based  metrics  for  its  ranking  algorithms.  A  positive  brand  sentiment,  as  evidenced  through  positive  customer  reviews  and  mentions  online,  will  become  a  crucial  factor  for  businesses  that  want  to  gain  visibility  in  search.  

If  and  when  this  is  rolled  out,  expect  to  see  a  massive  shift  in  search  visibility  for  some  major  brands,  as  well  as  for  many  smaller  players.  Sentiment  analysis  is  however  a  notoriously  difficult  nut  to  crack,  but  I'm  seeing  all  kinds  of  interesting  technologies  appear  in  this  space,  so  it's  definitely  something  to  keep  an  eye  on  and  prepare  for.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

See  point  4.  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

If  I  were  Google  I'd  make  damn  sure  I  recognised  my  place  in  the  online  ecosystem.  Google  has  broken  the  unofficial  agreement  they  had  with  the  web:  that  they  could  take  websites'  content  to  show  in  their  search  results,  and  in  return  they  would  send  relevant  traffic  back  to  those  websites.  

Now  Google  believes  that  they  shouldn't  be  the  middleman,  but  instead  act  as  final  destination,  using  whatever  means  at  their  disposal  to  keep  people  on  their  own  sites  so  they  can  harvest  more  personal  data  and  show  more  ads.  Google  still  takes  all  your  content,  but  increasingly  it  doesn't  send  traffic  to  your  site  but  wants  you  to  pay  for  it  through  AdWords  advertising.  

It's  a  destructive  development  for  the  rest  of  the  web,  causing  great  harm  to  the  online  businesses  whose  websites  Google  used  for  building  its  empire  the  first  place.  Google  needs  to  realise  its  position  in  the  ecosystem  and  stop  chasing  after  profit  maximisation  to  the  detriment  of  everything  and  everyone  else.  

 

 

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Matt  Beswick  -­‐  Director  of  Hidden  Pixel  |  @mattbeswick  

With  the  number  of  high  profile  changes  and  algorithm  updates  on  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

Although  the  changes  have  been  high  profile,  I  actually  think  that  2014  has  been  fairly  quiet  when  you  compare  it  to  the  previous  couple  of  years.  Panda  and  Penguin  pretty  much  changed  the  entire  landscape  over  a  couple  of  months  but  since  then  we’ve  seen  an  evolution,  and  I  think  that’s  going  to  continue.  The  ‘bar’  is  lowering,  so  you  can’t  get  away  with  as  dodgy  now  as  you  could  even  at  the  start  of  last  year,  and  that’s  going  to  continue.  Quality  is  definitely  key  to  success  now  and  it’s  getting  far  more  difficult  to  fake  that.  

I  also  think  we’re  going  to  see  Google  putting  much  more  focus  into  Mobile.  This  was  something  talked  about  at  length  at  SearchLove  this  year,  in  particular  by  Will  Critchlow  (slide  deck  here)  and  if  you  look  at  user  habits  there’s  definitely  an  accelerating  shift  away  from  desktop.  

   

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

Technology.  More  specifically,  identifying  where  your  business  sits,  and  how  to  utilise  the  right  technology  to  get  your  message  to  the  right  audience.  Google  have  shown  over  the  last  few  years  that  their  problems  suddenly  become  ours,  even  if  it  should  really  be  their  job  to  implement  the  technical  solution.  

Disavow  and  hreflang  are  just  a  couple  of  examples  of  this  -­‐  the  latter  being  incredibly  difficult  to  get  right  even  for  someone  who  knows  what  they’re  doing.  Add  multi  platform  into  the  mix  and  you’ve  got  a  bucket  of  rel  alternate  /  http  header  /  redirect  nightmares  before  you’ve  even  considered  whether  your  content  sits  on  desktop,  tablet,  mobile,  or  a  mixture  of  the  three.  

   

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

If  all  you’re  worrying  about  is  organic  traffic  you’re  doing  it  wrong.  I  honestly  believe  that  businesses  need  to  be  paying  for  traffic  in  one  form  or  another  (Adwords,  Social,  etc.)  and  should  be  putting  more  time  into  building  brand  equity  so  that  they’re  not  reliant  on  Google  magically  giving  them  sales.  Yes,  SEO  is  still  really  important  -­‐  and  will  continue  to  be  -­‐  but  whether  you’re  a  plumber  or  a  multi-­‐national  you  need  to  be  thinking  about  your  overall  marketing  strategy  and  not  just  Google.  

   

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

This  will  almost  certainly  come  back  to  bite  me  in  the  backside  but  I  don’t  think  there’ll  be  any  massive  shocks  in  2015.  Penguin  will  probably  go  the  way  of  Panda  and  be  built  into  the  continuously  updating  main  algorithm,  which  will  mix  things  up  a  bit,  but  other  than  that  I  think  we’re  in  for  evolution  not  revolution.  

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What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

Spam  will  still  work,  but  not  for  as  long,  and  even  the  spammers  will  start  to  come  around  to  the  “content  marketing”  way  of  thinking!  The  focus  has  been  shifting  very  quickly  towards  “brand”,  and  that’s  going  to  continue  so  doing  everything  you  can  to  build  that  recognition  is  going  to  be  the  most  powerful  way  of  generating  traffic  over  the  long  term.  

   

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

Honestly,  I’d  hit  spam  harder.  There  are  still  too  many  SERPs  that  are  full  of  absolute  rubbish  that  doesn’t  deserve  to  be  there.  Yes,  sites  get  caught  in  the  crossfire  but  for  the  most  part  people  who  get  hit  by  Panda  and  Penguin  deserve  it.  There’s  been  talk  this  week  of  an  “algorithmic  penalty”  notice  appearing  in  WMT  so  if  that  rolls  out  and  site  owners  have  full  visibility  of  what’s  affecting  them  there  really  won’t  be  a  reason  for  Google  to  hold  back.  

 

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Heads  of  Departments      

Paddy  Moogan  -­‐  paddymoogan.com  |  @paddymoogan  

With  the  number  of  high  profile  changes  and  algorithm  updates  on  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

To  build  a  website  that  isn't  exposed  to  algorithm  changes  that  are  designed  to  clean  up  spam  or  low  quality  results.  Obviously  we  can't  predict  every  algorithm  update  from  Google  and  many  will  be  beyond  our  control,  but  when  it  comes  to  spam,  it  is  something  we  need  to  take  control  of.  With  all  the  UI  changes  to  Google  search  results  alongside  this,  the  most  important  thing  is  to  build  up  a  loyal  user  base  so  that  you're  not  as  reliant  on  Google.  This  is  easier  said  than  done,  but  it's  vital  for  businesses  who  operate  online.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

I  think  we're  going  to  see  even  more  changes  to  the  design  of  search  results  and  we're  going  to  see  a  stronger  push  towards  predicting  what  users  want.  We're  seeing  things  like  Google  Now  and  Google  Inbox  which  are  a  clear  signal  of  where  Google  want  to  go.  This  leads  to  the  challenge  of  making  your  customers  want  to  see  your  brand.  If  customers  don't  even  notice  when  your  brand  isn't  in  search  results,  then  you  have  a  problem.  Your  customers  need  to  want  to  see  your  brand  and  content  so  much,  that  they  seek  it  out.  This  is  a  huge  challenge  for  many  businesses.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

Don't  ignore  mobile.  Conversion  rates  from  mobile  devices  are  still  usually  lower  than  desktop  which  can  be  for  several  reasons,  one  of  which  being  a  bad  user  experience.  However  even  if  you  provide  a  good  user  experience,  you  may  still  see  lower  conversion  rates  on  mobile  devices  due  to  the  mindset  of  users  still  not  being  in  the  right  place  and  not  trusting  transactions  on  mobile  devices.  But  this  will  change  over  time.  Apply  Pay  is  still  in  it's  infancy,  but  it  will  grow  and  become  more  trusted  which  means  that  businesses  need  to  be  optimising  for  mobile  experiences.  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

I  think  we  will  see  some  kind  of  an  update  targeted  at  retailers.  Google  will  move  shopping  results  into  even  more  prominent  positions  on  mobile  devices  and  I  think  they  will  also  try  to  weed  out  low  quality  retailers  and  integrate  more  trust  signals  into  rankings  that  have  commercial  intent.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

Organic  results  on  a  mobile  will  be  focused  on  more  by  Google.  We  still  see  differing  results  on  mobile  vs.  desktop,  particularly  in  spammy  industries  and  I  think  Google  will  address  this  balance  -­‐  or  at  least  try  to!  This  is  important  due  to  the  sheer  number  of  people  using  their  mobile  device  to  search  rather  than  desktop.  

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Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

I'd  reduce  the  impact  of  short-­‐term  link  velocity.  Some  spam  websites  only  need  to  rank  for  a  few  days  in  order  to  make  a  worthwhile  profit,  a  lot  of  this  is  driven  by  short  bursts  of  spammy  links  and  Google  are  still  quite  slow  at  detecting  the  links  and  taking  action.  I'd  try  to  take  an  approach  of  stopping  the  links  having  an  impact  first  rather  than  trying  to  clean  it  up  afterwards.  Easiest  way  to  do  this  is  to  turn  the  dial  down  on  big  surges  of  links  having  an  immediate  effect  on  rankings.  

 

 

Stacey  Cavanagh  MacNaught  -­‐  Search  Director  @  Techmark,  http://blogsession.co.uk/  |  @staceycav  

With  the  number  of  high  profile  changes  and  algorithm  updates  on  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

The  update  I  was  expecting  to  have  the  biggest  impact  in  2014  was  the  long  awaited  Penguin  update.  But  it  doesn’t  appear  to  have  had  the  far  reaching  impact  of  previous  iterations  and,  let’s  be  honest,  there’s  still  a  lot  of  sites  that  rank  for  some  massive  headline  terms  off  the  back  of  a  load  of  Spam.  But  it  was  a  clear  message  that  the  old  tactics  are  still  a  prime  target  for  Google  to  deal  with.  

For  me  though,  the  biggest  statement  Google  made  in  2014,  however,  was  on  the  mobile  side  of  things.  Over  a  year  ago  at  Pubcon  2013,  Matt  Cutts  made  it  clear  that  non  mobile  sites  will  begin  to  receive  less  traffic  from  mobile  search.  Then  we  saw  mobile  UX  recommendations  appear  in  beta  (then  out  of  beta)  in  the  Page  Speed  Insights  tool.  And  in  the  past  couple  of  months,  we’ve  seen  Google  testing  various  icons  in  mobile  search,  designed  to  incentivise  the  clicks  on  the  mobile  ready  sites.  This  culminated,  just  a  couple  of  weeks  ago,  in  mobile  UX  being  added  to  Webmaster  Tools.  

So  what’s  clear  is  that  mobile  UX  is  going  to  become  an  increasingly  significant  ranking  factor  in  mobile  search.  And  for  a  number  of  campaigns  I  work  on,  mobile  search  is  over  30%  of  their  organic  traffic  and  it’s  still  growing.  So  I  think  as  well  as  all  the  tactics  changes  we’ve  made  to  deal  with  algorithm  updates  in  the  past  few  years,  2015  will  also  see  a  greater  need  for  businesses  to  take  mobile  seriously  –  and  that  doesn’t  mean  just  having  a  mobile  site  of  any  sort!  It  means  investing  as  much  into  mobile  user  experience  and  speed  as  you  would  for  desktop.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

I  think  2014’s  challenges  will  still  be  prevalent  in  2015.  The  only  sustainable  ways  to  acquire  the  links  we  all  still  need  to  succeed  in  SEO  now  requires  more  content  marketing  and  PR  skillset  and  that’s  a  challenge  we’ll  continue  to  face.  And  as  agencies  and  practitioners  get  better  and  better  at  it,  we’ll  see  the  competition  increase,  the  content  marketplace  get  fuller  and  we’ll  see  it  get  harder  to  get  even  the  most  spectacular  content  seen.  But  surely  it’s  the  challenges  that  keep  us  all  coming  back?  ;-­‐)  

I  can’t  state  enough  how  big  a  deal  I  think  mobile  is  going  to  be  for  SEO  rankings,  traffic  and  therefore  leads  or  sales  in  2015  too.  It’s  not  “the  year  of  mobile.”  That  was  5  or  6  years  back!  But  what  we’ve  seen  is  Google  taking  a  real  stance  on  it  now.  I  would  go  as  far  as  to  call  it  a  definite  rankings  factor  

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that  will  increase  in  importance  over  the  coming  year.  And  believe  it  or  not,  there  are  still  businesses  out  there  without  a  mobile  website.  And  there  are  businesses  who  think  they’ve  got  mobile  “boxed”  because  they  have  a  crappy  mobile  site.  Google’s  addition  of  “mobile  UX”  to  Webmaster  Tools  makes  a  statement.  It’s  not  about  crushing  more  content  onto  a  smaller  screen.  It’s  about  designing  and  delivering  the  same  simple  experience  you  would  deliver  to  desktop  users  across  smaller  screens  too.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

We’ve  already  educated  our  clients  on  Panda,  Penguin  and  Hummingbird  and  how  to  ensure  they’re  benefitting  from  that  rather  than  struggling  against  them.  I  think  most  people  in  our  industry  will  have  already  done  that.  

So,  at  the  risk  of  sounding  like  a  broken  record,  it’s  back  to  mobile  UX  for  me.  If  a  third  of  your  organic  traffic  is  coming  from  mobile  and  you’ve  got  either  no  or  a  poor  mobile  site  (while  your  competitors  have  nice  slick  ones)  then  next  year  could  spell  trouble.  So  I’d  be  advising  clients  to  invest  there.  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

The  mobile  situation,  I  think.  I  reckon  that  will  be  the  thing  least  people  expect  –  to  suddenly  potentially  lose  a  chunk  of  their  organic  traffic  because  their  mobile  offering  was  substandard.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

Aside  from  Google  taking  a  more  serious  approach  to  mobile  usability  as  a  ranking  factor,  I  think  we’ll  be  seeing  even  more  competition  in  the  content  marketing  space.  And  ultimately,  I  think  that  will  mean  that  organic  search  and  content  marketing  teams  need  to  rely  more  upon  the  services  of  paid  media  teams  for  paid  content  discovery  through  dedicated  platforms  like  Zemanta  and  Outbrain  and  also  through  social  media.  

   

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

I’d  turn  the  dial  up  a  bit  on  that  last  Penguin  update,  that’s  for  sure.  It  was  great  to  see  people  who  had  worked  hard  to  clean  up  recover  some  of  their  visibility.  But  it  was  disappointing  to  see  so  many  sites  still  practicing  so  many  dodgy  tactics  not  see  any  detrimental  impact  at  all.  

   

 

Justin  Butcher  -­‐  Head  of  Digital  Marketing  at  Return  On  Digital  |  @justin_butcher  

With  the  number  of  high  profile  changes  and  algorithm  updates  on  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

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In  my  view,  the  most  important  thing  you  need  to  do  to  be  successful  in  organic  search  marketing,  now  and  in  2015,  is  to  understand  the  importance  of  people  research  over  traditional  keyword  research.  Although  keyword  research  is  obviously  still  an  extremely  important  thing  to  be  doing,  these  days  it  is  only  one  small  part  of  an  increasingly  difficult  puzzle.  Panda  killed  thin  and  duplicate  content,  Penguin  has  killed  the  easy  link  and  Hummingbird  means  that  you  need  to  deal  with  user  intent  with  your  content  more  than  you  ever  had  to  before.  Google  is  also  increasingly  serving  people  results  based  on  what  they  know  about  the  user  before  they  have  even  typed  the  search.  

Therefore  your  onsite  content  needs  to  be  remarkable,  your  links  need  to  be  earned,  not  built,  and  technically  your  site  needs  to  be  as  crawl  efficient  as  possible.  

Nowadays,  it  sometimes  feels  like  the  way  to  win  at  SEO  is  to  not  do  SEO  at  all;  your  performance  in  organic  search  is  increasingly  becoming  a  barometer  of  your  other  marketing  efforts.  And  you  can’t  market  to  people  you  don’t  understand.  

Over  the  last  couple  of  years  there  has  been  an  explosion  in  the  amount  of  truly  awful  content  being  released  in  the  name  of  “content  marketing”  or  “online  PR”  because  this  is  what  SEOs  are  being  told  they  need  to  do  to  get  links.  The  reason  why  the  vast  majority  of  this  stuff  fails  is  because  the  people  creating  it  have  a  very  superficial  understanding  of  the  people  they  are  trying  to  target,  or  the  channels  they  are  using  to  try  and  push  this  material  out  eg  social  or  PR.  

Research  the  people  thoroughly  before  you  do  anything  else.  Yes,  look  at  search  volumes  and  the  search  language  that  they  use,  and  do  use  PPC  data  as  it  can  be  invaluable  now  that  organic  keyword  data  has  all  but  disappeared.  

But  also  look  into  where  they  hang  out  online  and  offline,  who  influences  them,  what  motivates  them,  what  content  resonates  with  them,  where  they  would  share  it,  what  the  common  problems  are,  how  they  make  purchasing  decisions  etc.  Use  as  much  data  as  you  can  but  also  don’t  overlook  qualitative  research  methodology  to  help  you  understand  the  people  as  intimately  as  you  possibly  can.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

I  think,  as  an  agency,  our  biggest  challenge  will  be  to  ensure  that  we  have  the  resource  in  the  right  areas.  This  means  being  able  to  anticipate  where  things  are  going  and  to  hire  accordingly.  For  example,  in  2014  we  brought  more  PR  expertise  in  house  as  we  anticipated  that  we  would  need  it  based  on  where  things  were  heading  in  2013.  The  way  things  currently  look,  for  us  I  think  2015  will  be  about  bringing  in  specialists  in  areas  we  haven’t  necessarily  invested  in  before.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

There  are  two  bits  of  advice  I  would  give  here.  

Firstly,  I  know  that  every  year  is  touted  as  the  year  of  mobile  but  for  the  first  time  in  2014  we  have  seen  some  clients  starting  to  get  more  mobile  traffic  than  non-­‐mobile  traffic.  Make  sure  your  mobile  presence  is  as  useful  to  a  mobile  user  as  your  desktop  presence  is  to  a  desktop  user.  To  achieve  this,  you  need  to  understand  the  differences  between  how  your  mobile  and  desktop  users  differ  in  terms  

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of  behaviour  and  overall  need.  Segment  mobile  and  non-­‐mobile  data  and  look  at  the  differences  in  search  behaviour  for  example,  is  there  a  specific  mobile  need  that  you’re  not  currently  catering  for?  

Secondly,  I  don’t  think  any  vertical  is  safe  from  disruptive  innovation  in  the  current  climate.  From  our  experience  of  clients  in  industries  that  have  been  disrupted,  and  from  working  with  clients  that  are  themselves  the  disruptors,  I  would  say  that  you  really  do  need  to  nail  why  it  is  that  people  would  choose  you  over  the  competition.  As  I  said  above,  organic  search  results  are  now  a  reflection  of  the  attractiveness  of  your  brand  and  of  your  overall  marketing  efforts  so  having  a  totally  different  proposition  gives  you  a  massive  advantage.  

Before  we  pitch  or  propose  to  a  client  we  get  them  to  fill  in  an  information  capture  sheet  and  one  of  the  questions  we  ask  is  “what  makes  you  different  from  your  competitors?”  I  shudder  every  time  I  see  “good  customer  service”  or  “competitively  priced”.  Today’s  empowered  consumer  takes  both  of  these  as  a  given.  

These  days,  we  tend  to  be  involved  in  strategic  discussions  at  a  higher  level  than  we  would  have  been  previously;  digital  is  no  longer  the  after-­‐thought  that  it  used  to  be.  More  often  than  not  during  these  discussions,  we  discover  that  the  client  does  offer  value  that  nobody  else  can  replicate  but  they  don’t  play  on  it  as  much  as  they  should.  So  my  advice  would  be  to  do  some  comprehensive  work  in  this  area  to  insulate  yourselves  from  future  disruption.  If  you  do  it  right,  you  may  well  even  become  a  disruptive  influence  yourselves.  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

I  may  be  guilty  of  speaking  too  soon  here,  but  we  saw  very  little  change  the  recent  Penguin  3.0  update.  The  vast  majority  of  our  clients  were  pretty  much  unaffected,  some  saw  a  slight  uplift  but  nothing  to  get  too  excited  about.  I  have  a  feeling  that  changes  in  Google’s  UI  will  be  just  as  important  in  2015  as  algorithmic  updates.  

Matt  Cutts  recently  said  that  mobile  search  volume  would  exceed  desktop  volume  by  the  end  of  2014  so  I  think  we’ll  see  a  lot  of  changes  in  the  appearance  of  the  SERPS  that  will  be  motivated  by  mobile  considerations.  SEOs  will  need  to  start  thinking  much  more  about  winning  mobile  clicks.  I  can  also  see  there  being  a  lot  more  prime  search  real  estate  being  taken  up  by  new  paid  search  features,  knowledge  graph  elements  and  other  things  which  aren’t  the  traditional  “10  blue  links”.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

I  predict  that  organic  search  will  become  an  even  more  personalised  experience,  with  Google  serving  more  results  according  to  what  they  know  about  the  user’s  context  and  past  behaviour  than  they  do  currently.  

For  example,  they  know  what  device  you  are  searching  on,  where  you  are  and  where  you  have  been  before  you  type  the  query  into  the  search  box  –  all  of  that  information  will  help  them  to  serve  you  better  results  for  your  query.  This  is  important  because  it  makes  it  vital  that  to  get  under  the  skin  of  your  audience  and  understand  how,  why,  where  and  on  what  devices  they  search  so  that  Google  sees  you  as  relevant  as  possible  for  as  many  search  queries  as  possible.  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

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There  is  a  massive  trend  towards  personalisation  in  digital  at  the  moment  and  in  my  view  this  is  improving  overall  online  experiences.  I  think  Google  will  go  further  down  the  personalised  search  route,  using  what  they  know  about  you  to  serve  more  tailored  search  results.  I  know  not  everyone  agrees  with  me  but  I  think  this  is  a  good  thing.  

 

 Paul  Rogers  -­‐  http://www.paulnrogers.com/  |  @paulnrogers  

With  the  number  of  high  profile  changes  and  algorithm  updates  in  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

I  think  link  profile  maintenance  is  going  to  remain  key  for  existing  websites,  as  Google's  just  getting  better  at  targeting  websites  that  have  literally  anything  unnatural  left  in  their  profile.  Recently,  I've  seen  some  examples  of  very  clean  websites  being  hit  for  a  really  small  amount  of  low  quality  links  (~1-­‐3%  of  total  links),  which  I  think  we'll  see  more  of  next  year.  

For  websites  that  are  starting  out  now,  I  think  it's  going  to  be  more  and  more  about  brand  signals  -­‐  it's  been  a  while  since  I've  seen  any  real  correlation  between  links  obtained  and  direct  improvements  in  rankings.  Building  value  from  a  brand  perspective  is  the  only  real  way  to  sustain  long-­‐term  value  in  SEO.  I  don't  think  this  as  impactful  as  lots  of  people  say  it  is  right  now,  but  I  assume  it's  going  to  go  more  that  way  next  year  and  beyond.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

I  know  this  is  going  to  sound  really  scripted  and  generic,  but  look  at  SEO  from  a  broader  angle,  don't  just  silo  it  away  from  other  channels  and  marketing  activity  (and  palm  it  off  to  an  agency),  it  needs  to  be  more  of  a  facet  of  your  overall  marketing  strategy.  I  think  SEO  needs  to  act  as  the  nucleus  really  for  heavily  reliant  businesses,  with  other  channels  feeding  off  of  it.  In  the  vast  majority  of  cases,  SEO  is  going  to  be  your  lowest  cost  of  sale  channel,  and  for  that  reason,  overall  business  investment  is  key  and  a  no  brainer  really.  

So  when  you're  spending  money  on  brand,  you  need  to  be  thinking  about  how  that  can  add  value  from  an  SEO  perspective.  When  you're  spending  money  on  paid  search  and  data,  you  need  to  think  about  how  that  can  inform  SEO  activity.  I  think  you  get  what  I'm  getting  at  -­‐  SEO  generally  has  a  COS  of  0.5%  -­‐  3%,  whereas  paid  acquisition  channels  are  generally  going  to  be  more  like  8%  -­‐  20%,  so,  unless  you're  really  struggling  with  volume,  I  don't  understand  why  you  wouldn't  do  this?  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

I  guess  just  more  iterations  of  penguin  and  panda  -­‐  although  I  do  think  Google  will  start  to  make  it  easier  for  businesses  to  avoid  and  recover  from  panda,  as  it's  one  of  the  main  reasons  why  SEOs  are  still  fundamental  for  large  websites  -­‐  putting  processes  in  place  to  avoid  this  at  a  higher  level,  would  help  them  to  reduce  the  need  for  SEOs,  which  is  ultimately  where  they're  trying  to  get  to  -­‐  well  eliminating  the  role  of  an  SEO.  

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There  are  still  plenty  of  websites  that  possibly  should've  been  impacted  by  penguin  that  haven't  and  I  think  this  will  happen  next  year.  Also,  more  action  against  some  of  the  more  recently  scrutinised  tactics,  such  as  guest  posts  and  poorly  conceptualised  campaigns.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

Exactly  what  I  said  earlier  -­‐  more  people  will  start  to  understand  the  value  of  organic  channels  in  terms  of  the  associated  brand  value  (particularly  around  social  and  content)  and  the  combined  COS  and  sustainability  against  the  paid  acquisition  channels.  

I'm  speaking  to  more  and  more  businesses  (particularly  retailers),  that  are  starting  to  factor  this  into  their  activity  and  strategy.  I  think  there's  definitely  been  a  shift  in  companies  investing  in  in-­‐house  SEO  resource  of  late  too,  John  Lewis  and  House  of  Fraser  being  good  examples.  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

I'd  probably  go  in  the  direction  they're  going  in  -­‐  more  focus  on  brand  and  signals  of  quality  results  (based  on  user  interaction).  This  is  clearly  where  they're  looking  and  I  think  it's  the  only  way  they  can  take  emphasis  away  from  links  without  blindly  looking  at  social  signals,  which,  in  my  opinion,  doesn't  actually  make  sense  in  a  lot  of  scenarios.  

That  said,  I  definitely  wouldn't  move  away  from  links  -­‐  I'd  just  try  to  reduce  the  reliance  on  it  as  a  signal.  

 

Michael  Briggs  -­‐  Head  of  SEO  at  Skyscanner  |  @michaelkbriggs  

With  the  number  of  high  profile  changes  and  algorithm  updates  in  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

Truthfully  the  most  important  thing  that  is  needed  to  achieve  success  is  a  change  in  the  SEO  mind-­‐set  and  to  stop  playing  in  the  field  we  have  today  and  rather  start  looking  to  what  the  pitch  will  look  like  in  search  going  ahead.  Like  all  technology,  search  engines  have  got  faster,  the  gap  between  iterations  has  shortened  and  the  analysis  deeper.  This  is  not  going  to  stop,  if  anything  it  will  accelerate.  Aspects  such  as  Linked  Data  and  sites  becoming  a  reflection  of  their  own  knowledge  graph  and  becoming  in  themselves  a  knowledge  base  feel  more  the  way  sites  have  to  evolve  and  grow.  As  a  search  engine  ranking  in  no  longer  simply  a  response  to  an  explicit  query    (the  textual  input),    content  is  surfaced  by  increasingly  implicit  signals  (geography,  friendships,  technology  etc)  and  balanced  against  the  explicit  query  and  looking  to  return  dynamic  answers  to  fulfil  the  specific  needs  of  users.  This  change  needs  to  be  seized  upon,  understood  and  actioned  by  everyone  who  wants  to  be  a  success  in  the  coming  months/years.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

Biggest  challenge  in  SEO  will  be  scale.  The  industry  has  struggled  with  this  for  a  long  time.  Content  is  becoming  more  important.  And  good  useful  editorial  is  the  back  bone  of  the  web  economy  –  search  engines  rank  content  so  having  useful,  authoritative,  valuable  content  has  always  been  necessary  but  with  the  link  graph  being  under  constant  review  valuable  content  becomes  the  factor  most  likely  to  

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impact  overall  value.  Scaled  content,  that  tackles  the  needs  of  users,  and  isn’t  just  content  farm  spam  feels  like  the  aspect  most  web  businesses  need  agency  support  to  tackle  and  solving  this  aspect  would  offer  a  benefit  on  both  sides  of  the  client/agency  relationship.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

Build  a  better  website  that  actually  gives  users  a  reason  to  return  and  from  that  develop  a  brand  ecosystem  that  looks  to  not  only  rank  but  to  retain  visitors  in  a  longer  life  cycle.  And  think  of  marketing  channels  in  tandem  to  develop  a  visitor  to  a  customer  to  an  advocate  and  help  the  user  move  between  the  levels  of  interaction  with  the  brand.  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

Biggest  change  will  be  that  the  SERP  layout  is  going  to  keep  changing.  And  position  1  won’t  be  position  1  for  click  through;  in  many  cases  it  hasn’t  been  for  a  while  but  the  ten  blue  links  mindset  often  seems  to  permeate  significant  portions  of  the  industry.  In  recent  weeks  knowledge  interceptions  in  result  sets  has  grown  fast  and  this  will  continue.  Sites  that  don’t  become  authorities  and  mark  up  the  answers  to  questions  effectively  will  see  that  their  visibility  in  search  decrease  without  any  simple  remedy.  This  will  also  mean  that  the  differential  between  visibility  and  click  will  change.  As  a  surfaced  answer  to  a  question  may  no  longer  result  in  click  through  and  instead  becomes  part  of  a  wider  brand  exercise;  as  if  a  search  engine  gives  an  answer  to  a  question  why  would  someone  need  to  visit  your  website?  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

Data  driven  journalism  as  the  basis  for  organic  marketing  will  grow  and  grow.  Companies  taking  the  data  that  they  have  to  create  stories  will  inevitably  grow  –  as  it’s  a  competitive  advantage  over  newer  companies  and  it  allows  large  companies  to  develop  an  agile  content  function.  Those  that  succeed  will  be  those  that  uncover  the  ways  to  move  from  big  data  storage  to  developing  big  data  insights.  Companies  who  are  willing  to  provide  this  information  and  create  touch  points  at  all  stages  of  the  user  journey  that  assist  users  and  search  engines  in  locating  and  understanding  value  will  be  those  who  are  able  to  deliver  something  of  value  to  the  internet.  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

If  I  were  Google  and  wanted  to  improve  search  quality  I’d  keep  moving  from  being  a  list  of  documents  as  a  result  set  and  move  towards  a  question  and  answers  based  engine,  as  the  paradigm  for  query  input  is  changing.  We  went  from  desktop  to  mobile  and  this  changed  the  query  landscape  (shorter  queries  and  pages  that  load  faster  etc)  we  are  now  past  the  point  of  desktop  usage.  The  continued  move  into  alternative  interfaces;  Siri  and  Google  Now  systems  are  the  start  of  the  interface  from  user  to  search  engine  changing  and  this  requires  a  constant  testing  and  refinement  system  that  places  the  result  set  squarely  in  the  space  of  user  context  and  utility  not  simply  on  the  voice  of  the  crowd  mentality  of  link  based  ranking  factors.  

   

   

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Stephen  Kenwright  -­‐  Head  of  Search  at  Branded3  |  @stekenwright  

With  the  number  of  high  profile  changes  and  algorithm  updates  in  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

Getting  things  done  is  always  going  to  be  difficult.  More  on-­‐site  work  is  required  to  get  results  –  it’s  no  longer  tweaks  or  adding  copy  to  pages  –  which  means  more  developer  time  is  required  and  we’re  competing  with  the  rest  of  the  business.  Realistically  the  answer  isn’t  usually  new  title  tags  anymore,  it’s  often  a  new  website,  and  that’s  a  lot  harder  to  get  actioned.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

The  problem  for  SEOs  is  that  we  want  to  do  everything,  and  we  can’t.  More  ranking  factors  means  more  things  need  doing,  and  realistically,  an  SEO  isn’t  the  best  person  to  write  content.  I  think  we’re  OK  with  that…but  the  kicker  is  that  SEOs  aren’t  the  best  people  to  build  links  anymore  either.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

It’s  not  always  about  links.  I  know  from  experience  it  can  be  really  difficult  to  push  back  when  a  client  is  demanding  links  –  especially  because  links  are  essentially  the  only  deliverable  from  SEO,  everything  else  requires  attribution  –  but  in  many  cases  it’s  worth  it.  We  just  won  a  Search  Award  for  a  campaign  with  absolutely  0  links  built,  fingers  crossed  for  next  year  too.  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

I  think  the  days  of  hard-­‐hitting  algorithm  changes  are  over.  I  think  (hope!)  that  we  will  see  a  lot  more  manual  actions  from  Google  in  2015.  Algorithmically  we’ve  got  to  a  stage  where  if  you’ve  managed  to  avoid  a  penalty  so  far  you’re  probably  not  going  to  get  one…but  there  are  plenty  of  people  out  there  that  still  deserve  one.  This  is  something  that’s  going  to  hit  SEO  agencies  hard  in  2015  too  –  unless  Google  steps  up  there’s  not  going  to  be  a  lot  of  penalty  removal  work  coming  in  and  that  will  affect  the  bottom  line.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

The  prediction  I  made  last  year  was  that  content  marketing  was  going  to  become  much  more  visual,  and  though  it  didn’t  come  true  in  2014  (not  in  the  mainstream  anyway)  I  think  more  and  more  digital  marketing  agencies  will  be  moving  into  video  as  standard,  with  other  creative  being  high  on  the  list.  Realistically  it’s  hard  to  build  links  without  creative  now,  and  although  there  are  ways  to  build  links  without  designer/developer  input,  it’s  only  going  to  get  harder.  

Secondly,  the  UK  will  have  to  get  on  board  with  local  SEO.  The  US  is  waaaay  ahead  in  local  thanks  to  Pigeon  and  the  requirements  that  their  massive  geography  raises,  and  that  aspect  of  the  algorithm  will  surely  be  updated  in  the  UK  next  year.  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

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Manual  actions.  Give  up  with  Penguin  –  keep  it  running  so  businesses  who  put  the  work  in  can  recover  –  but  at  some  point  Google  will  have  to  accept  that  to  wipe  out  link  spam  they’re  going  to  have  to  do  it  manually.  

                   

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Independent  Consultant      

Carl  Hendy  -­‐  Digital  Consultant  |  http://www.carlhendy.com  |  @carlhendy  

With  the  number  of  high  profile  changes  and  algorithm  updates  on  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

Links  -­‐  boring  answer  I  know,  but  the  right  links  still  drive  authority  which  drives  traffic.  The  right  links  will  also  drive  traffic  through  those  links,  get  as  much  relevant  referral  traffic  as  possible.  How  do  you  create  links?  -­‐  you  build  content  that  differentiates  you  from  your  competitors,  useful  content  (drives  continuous  links),  content  that  is  mobile  /  tablet  friendly  and  easy  to  share.  Easier  said  than  done.  

   

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

SEO  agencies  will  need  to  once  again  change  how  they  sell  SEO  to  clients.  For  the  last  few  years  it  was  "We  will  build  you  10  links  per  month".  SEO  agencies  will  now  need  to  sell  in  additional  cost  for  content  production,  prove  they  can  get  top  tier  links  and  have  the  contacts  to  do  that.  Links  are  more  expensive  than  ever  to  acquire  no  matter  what  route  you  take  to  acquisition.  Clients  that  are  on  link  based  contracts  will  need  to  be  changed  and  difficult  conversations  /  education  had  although  knowing  how  most  agencies  work  this  will  not  happen.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

• Is  this  useful  for  the  visitor?  • Does  this  content  offer  value?  • Is  this  category  page  being  built  based  on  keyword  volume  or  visitor  demand?  • Does  this  content  really  warrant  acquiring  links?  • Does  3  blog  posts  and  10  tweets  a  day  return  ROI?  

Another  conversation  I  seem  to  be  having  a  lot  is  "You  were  lucky  to  have  that  traffic,  the  game  has  changed",  this  is  usually  where  a  website  authority  was  artificially  inflated  by  cheap  and  aggressive  link  building,  however  on  the  back  of  recent  Google  algorithm  updates  rankings  have  tanked.  You  now  need  to  work  even  harder  to  earn  that  "free  traffic".  

   

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

For  websites,  especially  ecommerce  websites  to  be  able  to  understand  that  less  is  more.  Websites  will  need  to  be  aggressive  in  trimming  the  fat  from  their  sites.  

Website  content  strategy  /  planning  will  become  more  complicated,  more  man  power  required  and  big  changes  made  to  existing  digital  strategies.  A  blog  strategy  of  5  posts  a  week  will  no  longer  cut  it.  

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You  will  need  researchers,  data  analysts,  front  end  /  back  end  developers,  SEO,  social,  PR  all  involved  in  content  pieces  build  and  promotion  -­‐  digital  channels  should  no  longer  be  working  in  isolation.  

   

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

There  will  be  more  SEO  is  dead  post,  links  are  dead  posts  so  to  go  in  the  complete  opposite  direction  my  prediction  is  that  more  money  will  be  invested  into  SEO  than  ever  due  to  Google  killing  off  traffic  to  websites.  As  Google  focuses  on  website  authority,  user  experience  and  penalising  websites  who  do  not  conform.  Online  brands  will  look  to  SEOs  to  understand  where  this  traffic  has  gone,  although  if  they  had  employed  good  SEO's  this  could  have  been  avoided.  

Digital  channels  will  need  to  work  closer  together  as  agencies  try  to  sell  in  the  "Omni-­‐channel"  which  in  reality  is  not  what  happens,  but  this  is  what  most  brands  want.  Marketing  managers  are  asking  "If  I  give  you  £800k  a  year,  where  should  I  spend  it?",  the  big  data  providers  are  scrambling  to  provide  this  data  but  its  proving  a  huge  challenge.  

   

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

Provide  more  feedback  to  webmasters  especially  around  Panda  algorithm  update.  This  data  needs  to  be  more  bespoke  to  the  website  via  Google  Webmaster  Tools.  Webmasters  are  willing  to  make  changes  and  invest  if  they  have  a  little  push  in  the  right  direction.  

Google  is  focussing  too  much  on  either  the  mega  brands  or  the  bad  guys  therefore  the  SMB's  are  missing  out.  SMB  clients  often  produce  much  better  content  than  mega  brands  as  they  are  usually  more  agile  and  have  little  red  tape  and  in  most  cases  they  offer  a  better  customer  experience  yet  the  content  is  not  rewarded  as  Google  prefers  to  promote  mega  brands  based  on  domain  authority  /  trust.  

Google  should  come  out  and  be  more  transparent  about  "negativeSEO"  -­‐  I  have  seen  cases  where  it  works  and  cases  where  it  has  not  worked.  Google  claims  its  not  an  issue  yet  most  SEO's  disagree.  Website  owners  are  currently  in  limbo  on  negativeSEO  so  the  matter  should  cleared  up  by  Google  finally.  

   

   

 

 

   

 

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SEO  Tools  Manufactures    

 

Dan  Sharp  -­‐  Founder  of  Screaming  Frog  |  @screamingfrog  

With  the  number  of  high  profile  changes  and  algorithm  updates  on  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

I  think  really  focusing  on  your  user,  their  experience  and  engaging  with  them  is  the  most  important  thing  you  can  do  online.  It’s  so  obvious,  but  this  seems  to  get  completely  lost  in  all  the  noise  at  times.  

We  made  a  recommendation  to  a  new  client  last  week  to  remove  70%  of  their  website  as  it  had  been  built  more  for  search  engines,  rather  than  the  user  and  both  users  and  Google  Panda  were  not  happy.  

It’s  also  more  important  than  ever  to  add  value,  stand  out  or  do  something  differently  to  be  sustainable  online  (or  offline  too!).  Businesses  which  don’t  do  these  things  will  be  easier  for  Google  or  the  competition  to  wipe  out.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

I  believe  a  lot  of  businesses  (big  brands  included)  are  struggling  with  content  strategy,  understanding  exactly  why  they  are  producing  content,  its  true  purpose,  its  value  and  which  areas  in  their  customers’  journeys  they  should  be  prioritising.  

It’s  something  I  have  heard  time  and  time  again  over  the  last  year.  I  think  it’s  quite  natural  though,  as  brands  and  agencies  all  started  to  take  content  (and  content  marketing)  more  seriously  and  refine  what  they  do.  

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?  

First  of  all,  don’t  just  rely  on  organic  search.  Google  can  change  the  landscape  and  do  whatever  they  like,  so  your  business  needs  to  be  able  to  survive  in  the  real  world,  in  its  own  right,  regardless  of  ranking  in  Google.  

For  example,  we  might  be  a  search  marketing  agency  which  is  pretty  visible  organically,  but  most  of  our  business  comes  from  referrals  from  existing  clients  or  people  we  have  worked  with  in  the  past.  

After  that,  my  best  piece  of  advice  would  be  to  keep  improving  what  you  do,  brands  which  succeed  are  those  which  seem  to  have  an  almost  unhealthy  obsession  at  doing  things  better.  When  you  really  deserve  to  be  ranking  at  the  top  of  the  search  engines  and  users  expect  you  to  be  there  when  they  search,  it  makes  it  a  hell  of  a  lot  easier  to  achieve  it.  

Oh  and  stop  creating  content  for  the  sake  of  it!  Content  must  have  a  purpose,  whether  it’s  for  the  user,  traffic,  conversion,  to  compel  sharing  (awareness,  links,  social  signals)  or  a  combination  of  all;  without  any  of  these,  what’s  the  point?  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

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I  actually  don’t  think  there  will  be  a  huge  shift  from  where  we  are  now,  just  a  natural  evolution.  

Google  have  been  pushing  businesses  to  focus  on  their  user  experience  and  quality  in  everything  that  they  do  (whether  it’s  content,  links  etc).  So  I  think  we  will  probably  finally  see  some  businesses  have  a  greater  realisation  that  they  may  need  to  consolidate,  before  they  can  move  forward.  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

We  all  know  that  every  year  is  the  year  of  mobile,  but  Google  will  take  this  even  more  seriously  in  2015.  They  already  reduce  visibility  of  websites  with  a  really  poor  mobile  user  experience  in  the  mobile  SERPs  (such  as  faulty  redirects  or  smartphone  only  404s  etc)  and  all  the  signs  are  Google  will  focus  more  here  as  users’  habits  evolve.  

Their  PageSpeed  Insights  tool  has  for  some  time  offered  a  user  experience  score  for  mobile  (and  desktop),  while  they  started  deep  linking  to  mobile  apps  and  have  been  testing  Smartphone  friendly  icons.  Google  are  now  also  reporting  on  mobile  usability  in  Google  WMT  with  errors  such  as  small  font  size,  or  viewport  not  configured  etc.  I  expect  these  signals  to  play  a  larger  role  in  scoring  in  the  mobile  SERPs  and  potentially  in  overall  site  reputation  and  scoring  as  well.  

If  you’re  not  taking  some  users  seriously  due  to  the  device  they  are  using,  what  does  that  say  about  your  business  and  what  you  think  of  your  users,  are  you  really  a  brand  etc?  We  are  seeing  even  small  businesses  (with  less  than  5  employees)  overhauling  their  websites  right  now  to  go  responsive  (or  another  mobile  friendly  set-­‐up).  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

I’d  consider  placing  a  little  more  weight  on  brand  search  volume  (for  transactional  queries  in  particular)  and  social  signals.  

 

 

 

Patrick  Hathaway  -­‐  Director    URL  Profiler  |  @HathawayP  

With  the  number  of  high  profile  changes  and  algorithm  updates  in  2014,  what  do  you  think  the  most  important  thing  will  be  to  achieve  success  in  2015?  

As  much  has  changed  as  stayed  the  same  -­‐  consistently  building/earning  links  is  still  obviously  a  massive  factor,  so  I’ll  ignore  that  for  the  sake  of  argument.  

I  don’t  see  any  reason  to  expect  Google  will  do  anything  radical  over  the  next  couple  of  years,  they  have  signaled  their  intent  with  both  Panda  and  Penguin  that  they  are  going  to  penalise  or  downgrade  sites  that  have  attempted  to  shortcut  content  production  or  attracting  links.  

We  already  know  that  Panda  refreshes  roughly  every  month,  and  there  was  talk  that  they  are  trying  to  move  Penguin  is  this  direction  as  well.  We  know  these  things  are  out  there  and  can  hurt  us,  so  the  most  important  thing  to  remain  successful  is  to  put  measures  in  place  to  ensure  they  don’t  hurt  us.  

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In  practice  this  means  regularly  (every  quarter,  if  not  every  month)  auditing  your  link  profile,  and  proactively  disavowing  or  removing  links  that  look  unnatural.  Similarly,  it  means  regularly  auditing  site  content,  and  clearing  out  or  improving  pages  that  are  thin,  have  high  levels  of  duplicate  content  or  very  poor  engagement  metrics.  

The  risk  of  not  doing  this  makes  it  a  no  brainer  in  my  opinion.  

Where  or  what  do  you  think  the  biggest  challenge  will  be  in  2015?  

Content.  There’s  already  way  too  much  of  it,  and  most  of  it  is  sh*t.  It  seems  to  finally  be  accepted  that  the  only  white  hat  way  to  scale  linkbuilding  is  through  producing  content,  which  makes  the  challenge  ‘how  to  stand  out  from  the  crowd.’  

The  most  successful  campaigns  are  those  which  manage  to  produce  interesting  content  that  also  fits  with  their  product/offering.  And  this  is  not  easy  to  do!  

   

Thinking  about  how  you  think  your  industry  or  clients  industries  are  going,  what's  the  best  piece  of  advice  that  you  give  all  clients  or  prospective  clients  in  coming  weeks/months?      

As  per  my  answer  to  question  1,  auditing  both  your  site  and  your  links  is  the  most  important  thing  you  can  do  right  now  (and  fixing  any  problems  you  find,  obviously!).  

In  terms  of  more  general  digital  marketing  advice,  I  advocate  experimenting  with  other  traffic  sources  such  as  paid  social  ads;  even  if  your  site  is  squeaky  clean  it  makes  no  sense  to  put  all  your  eggs  into  Google’s  basket.  

We  have  also  been  doing  a  lot  of  CRO  audits  for  clients  recently,  and  I  think  this  is  an  area  that  every  commercial  site  should  be  taking  seriously  –  why  would  you  not  want  to  maximize  the  potential  revenue  of  your  hard  fought  users?  

What  do  you  predict  will  be  the  biggest  change  /  or  hardest  hitting  change  will  in  2015?  

I  think  Penguin  will  get  rolled  into  the  algorithm  at  a  more  fundamental  level,  so  they  will  be  able  to  put  out  monthly  rolling  refreshes  as  they  do  with  Panda.  Regular  Penguin  updates  will  mean  more  regular  winners/losers,  and  potentially  a  greater  ability  to  react  and  recover.  

If  this  were  to  happen,  I  think  it  would  greatly  impact  SEOs’  attitude  to  risk/reward,  and  it  would  be  most  interesting  to  see  how  this  sort  of  thing  might  affect  black  hats,  and  how  they  would  need  to  change  to  stay  ahead  of  the  game  (if  at  all).  

What's  your  biggest  prediction  for  organic  marketing  in  2015  and  why  is  it  important?  

The  never-­‐ending  rise  of  mobile.  More  and  more  searches  are  being  done  on  mobile,  more  and  more  content  is  consumed  on  mobile,  and  more  and  more  content  is  being  shared  on  mobile.  

Google  have  already  started  clamping  down  on  sites  that  offer  a  particularly  poor  mobile  experience,  and  I  can  only  see  that  continuing.  

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We’ll  need  to  start  thinking  ‘mobile  first’  –  designing  content  and  websites  to  work  perfectly  on  mobile  first,  then  expanding  out  to  bigger  screens.  What’s  the  point  in  spending  £5000  on  a  fancy  interactive  infographic  if  everyone  views  it  on  mobile  and  it  doesn’t  work  properly?  

Lastly,  if  you  were  Google  what  would  you  do  to  improve  quality  and  search  results?  

More  and  more  we  are  hearing  that  Google  care  about,  and  act  upon,  engagement  metrics.  It  is  likely  that  Google  are  defining  some  sort  of  ‘Quality  Score’  on  organic  results  as  they  do  for  Adwords.  I  think  this  is  a  good  thing,  but  I’d  like  to  see  more  of  it.  

We  see  rankings  fluctuate  a  lot,  but  more  so  for  results  ranking  outside  the  top  3,  which  stay  much  more  consistent.  Assuming  there  is  some  sort  of  Quality  Score  being  implemented,  the  top  3  results  are  receiving  a  significant  bias  due  to  their  position.  

Users  trust  Google’s  results,  so  the  top  3  results  are  much  more  likely  to  get  clicked,  and  the  user  is  naturally  more  likely  to  trust  the  page  that  they  land  on.  This  surely  skews  any  kind  of  Quality  Score  calculation,  as  it  does  (by  design)  with  Adwords.  

If  it  were  up  to  me,  I’d  be  playing  around  with  this  and  testing  more  different  results  in  the  top  3  –  more  so  for  generic  results  than  branded  ones  –  so  you  can  get  a  more  accurate  measure  of  what  pages  are  worthy  of  high  rankings.  

And  obviously  it  would  totally  piss  off  SEOs(!).