The Self Selecting Organisation - Total Squadification at Trade Me

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Sandy Mamoli [email protected] @smamol [email protected] @molio David Mole The Self-Organising Organisation Total Squadification at Trade Me

description

Inspired by Spotify's squads and Atlassian's Fedex day we let 90 people choose what they wanted to work on and who they wanted to work with. Through telling the story of Trade Me, New Zealand's biggest ecommerce platform, we will demonstrate how good leadership can inspire and empower people using a scalable self-selection process along with a vision for an exciting picture of the future. Flying in the face of conventional wisdom and traditional management practices a middle manager and an Agile coach didn't ask for permission, and removed significant obstacles and constraints to successfully form 18 self-chosen, fully skilled squads. In this session we will show how we facilitated self-organisation on a scale we don't believe has been done before, what we had to go through to convince people that this was a good idea, how we learned how to visualise the process and dealt with brilliant people as well as a few difficult ones! We will describe how we had the exciting opportunity to observe and partake in a social experiment where people made decisions on the fly and stayed true to our values of being trusted, straight up and to grow great people. All Agile teams self-organise but we took the principles to a whole other level and created the self-organising organisation.

Transcript of The Self Selecting Organisation - Total Squadification at Trade Me

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Sandy Mamoli

[email protected] @smamol

[email protected] @molio

David Mole

The Self-Organising Organisation

Total Squadification at Trade Me

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85% of New Zealanders are members

700,000 Unique Visitors Each Day

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Jobs

Property

MotorsTravel

Findsomeone

Lifedirect

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Each month we:• Send 80 million emails• Serve 1.5 billion pages• Sell 3000 chickens

Every second we have:

• 10,000 images served

• 20,000+ DB transactions

• 450 auctions viewed

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Growth

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We asked and found ...

Projects take a really long time

We don’t know where our projects are at

We can’t trust the estimates

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Small Stable Teams

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Squads

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Find the bright spot

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Mo

bile

sq

ua

ds

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Speed up!

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Ship-it Day

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Get stuff done in a playful way

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Everybody worked in a team

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Teams were cross-functional

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Teams were small

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The one and only team!

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A pivotal moment …

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Total Squadification

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PEOPLE KNOW BEST…  

…Self Selection

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Fear!

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Trial selection

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What we learned from Trial

Visualisation

Skills and people

Rinse and repeat faster

Display management buy-in

The principle works

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Going all in

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Going all in …

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A leap of faith for people

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A fully formed squad is …

Capable of delivering end-to-end

3-7 people

Co-located

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The last round

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10/11 Full Squads!

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Observations

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Rounds

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Survey

Most people liked the process

Most people work in the squad they expected

Most people like where they ended up

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It’s all about relationships

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Management

We can trust people

What people want to work with - hiring

Attractive areas of the business

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The beginning not the end

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Lean coffee

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What we Learned

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What we’d do differently

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Need more input

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Key people on holiday

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What next?

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PEOPLE KNOW BEST…  

…Self Selection

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6 months later

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The future

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Would it work for you?

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Sandy Mamoli

[email protected] @smamol

[email protected] @molio

David Mole

Thank You :-)

www.nomad8.com/team-self-selection-kit