The Scope of Management

Management & Leadership StylesBusiness Management

Previously. . . Objective Essential QuestionsWe described

management roles, functions, and skills of good managers.

What is management?

What are the specific tasks (functions) of managers?

What are the responsibilities (leadership roles) of managers?

Today’s LessonObjectives Essential Question

We will analyze leadership & management styles in a variety of business situations.

We will complete a self-assessment of personal traits to determine leadership styles.

What are the benefits/limitations of different leadership & management styles?

Think About It…What makes a good manager?Are managers & leaders the same

thing?Think of a good manager/leader you

have worked with. What were some of their attributes that made them good?

Management vs. Leadership

What’s the difference?Management Leadership

The skills used to efficiently channel resources and resolve conflict.

The skills that motivate others to accomplish common goals.

How do you become a leader?Let’s consider leadership theories . . .

Someone may become a leader by:AuthorityPowerCharisma

AuthorityThis type of leader

has been given the right to achieve the objectives or goals of an organization.

This leader’s power is obtained via appointment.

Managers are the appointed leaders of a business.

PowerThis type of leader

has extensive knowledge or expertise in the field.

This leader’s power is derived from respect.

Experts in finance, for example, are the respected leaders of their field.

CharismaThis type of leader is

able to bring others together and motivate them, usually for a cause.

This leader’s power is derived from emotion.

Many successful activities earned the spotlight because of their charisma.

Leadership StylesRegardless of how someone obtained their leadership, each leader demonstrates characteristics of a leadership style.

What’s your style? Take the survey!

Leadership Styles SurveyAll leadership styles are good – one is not

more important or better than another.It is important to understand leadership

styles in order to be able to work with all personality types effectively.

In your group, come up with 3 attributes of your group’s leadership style and a famous person who might share the same style.

AutocraticCharacterized by giving

clear and precise directions as to what is to be done.

Considered “classic” leadership.

Managers retain as much power and decision-making as possible.

Using Autocratic LeadershipMost Effective When . . .

Should Not Use When . . .

New, untrained staffDetailed orders and

instructionsLimited time to

make a decisionManager’s power is

challenged by staff

Staff becomes tense, fearful, or resentful

Staff expects their opinions to be heard

Low staff morale or productivity

High turnover and absenteeism

DemocraticCharacterized by

encouraging workers to share their ideas

Allows employees to make some decisions or give input

Keeps staff informed about everything that affects their work

Using Democratic LeadershipMost Effective When . . .

Should Not Use When . . .

Want to provide opportunities for staff to develop

Want to encourage job satisfaction

Large, complex problemsChanges must be made or

problems solved that affect the staff

Want to encourage team building and participation

Not enough time to get everyone’s input

Easier or more cost-effective for the manager to make the decision

Can’t afford mistakesStaff safety is a

critical concern

OpenAlso known as

Laissez-Faire leadership

Characterized by giving little or no direction to the employees

Employees are trusted to make decisions and resolve problems on their own.

Using Open LeadershipMost Effective When . . .

Should Not Use When . . .

Staff is highly skilled, experience, and educated

Staff have pride in their work and the drive to be successful

Outside experts or consultants are used

Staff is trustworthy

Staff feels insecure that the manager is not accessible

Manager cannot provide regular feedback

Manager is unable to thank staff

Manager does not understand his/her own responsibilities

Leadership Style Variations

SituationalA good leader

changes intuitively between styles according to the people they work with and the current situation at hand.

Select a style that best fits the circumstances of the moment!

Situational LeadershipGiven the four situations on your worksheet, decide which style of leadership (autocratic, democratic, or open) would be most effective.

Closing Task/Exit Ticket

1. What is the difference between management and leadership?

2. List the three styles of leadership.3. What is the best style of

leadership? Explain your answer.