The RPA Files - Robotic Process Automation - Episode 1 by EnableSoft
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Transcript of The RPA Files - Robotic Process Automation - Episode 1 by EnableSoft
05/03/2023
Who is EnableSoft?
• Early innovator in Robotic Process Automation (RPA) technology
• Began developing and innovating Foxtrot, the RPA technology, in 1995
• Partner to nearly 500 banks and credit unions
What is Robotic Process Automation?
• Robotic Process Automation (RPA) is the application of technology that allows human employees to automate business processes by assigning repetitive tasks to non-human resources.
• To automate routine, manual tasks
• To integrate existing applications
• To maintain data integrity and generate audit trails
What Organizations Use RPA?
• Any organization, in any industry, can use RPA to automate their business processes.
• Because RPA technology acts and reacts to applications and data systems just like a human employee does, the number of processes that the “robot” can perform is only limited by user permissions.
What Applications and Systems Can RPA Integrate?
• Claims Management Systems
• Core Banking Systems
• Billing Systems
• FTP Servers
• Card Processing and Issuance Systems
• EMR Systems
• Human Resources Platforms
• Enterprise Resource Planning Software
• LOSs
• CRMs
• Patient Management Systems
• Supply Chain Management Software
• NDC Software
• Terminal Emulator
What Applications and Systems Can RPA Integrate?
Who Uses Foxtrot, Robotic Process Automation?
• IT
• Administrative
• Operations
• Insurance Providers
• Loan Officer
• Billing Processor
• Client Relations Specialist
• Claims Processor
• Business Services
• Office Assistant
• Auditor
• Frontline Staff
• Card Services
• Call Center Representative
• Attorney
• Customer Support
• Nurse
• Physician
• Paralegal
• Human Resources
• Financial Assistant
• CPA
• CEO
• COO
• Banker
• Insurance Adjuster
• Transaction Coordinator
• Product Inventory Specialist
• Data Analyst
• Underwriter
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What happens to your automated process if the
application or version changes?
05/03/2023
How much time doesthis really save?
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What happens if my application gives an error message?
Will Foxtrot stop?
05/03/2023