Facilitator

The Roles & Responsibilities of a

Facilitators are clear a about the difference between

content and process

Content v Process

What v How

Contentsubjects for discussion

tasksproblems being solved

decisions made goalsagenda terms

Processmethods

group dynamicshow relations are maintained

climate

tools being usedprocedures rules or norms set

Facilitators manage the process and leave the content

to participants

Good facilitators can make a huge and varied contribution

to an organisation…

They help group members define their aim

Set specific objectives and goals

Instruct members on how to assess needs

Help participants become time effective and high-quality

decision makers

Provide feedback to the group…

…so they can measure progress and make

adjustments where needed

Facilitators emphasise the importance of communicating

effectively, and ensure members know how to do this

They create a positive environment where employees

can work productively and reach shared group goals

Facilitators manage conflict by implementing a collaborative

approach

They offer support and advice to members in managing their

own personal dynamics

Download the Expert Guide for facilitators

at www.activepresence.com/meeting-facilitation-skills

www.activepresence.com/meeting-facilitation-skills