The Role of Senior Leadership “Leadership is infinitely more important than policy, for the leader...

The Role of Senior Leadership

“Leadership is infinitely more important than policy, for the leader through his or

her actions and decisions sends clear messages to the organization which

policies are important and which are not.”

— Dr. Dan Petersen

DTP/2318 module 4.ppt • 9/11/03 • 2


Objectives

To assist leadership define an effective role for themselves in H&S Management

Review some key H&S principles Practice “ Felt Leadership ” Approaches

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Incident Pyramid

The 1969 US Ratio Study

600600IncidentsIncidents

With No Visible Injury or DamageWith No Visible Injury or Damage

3030Property DamageProperty Damage

AccidentsAccidents

1010Minor InjuriesMinor Injuries

11SeriousSerious

ororMajor InjuryMajor Injury

DTP/2318 module 4.ppt • 9/11/03 • 4


Health & Safety Pyramid

Fatality

Lost Workday

Recordable Injury

First Aid Case

Near Mishap

Property Damage

Consequences

ChoiceCause

Knowledge Desire AbilityFactors That Influence Choice

Trai

ning

Haz

ard

Pre

vent

ion

&

Con

trol

Occ

upat

iona

l Hea

lthE

mer

genc

y

Pre

pare

dnes

s

Lead

ersh

ipE

mpl

oyee

Invo

lvem

ent

Wor

ksite

Ana

lysi

sIn

cide

nt In

vest

igat

ion

Insp

ectio

nsIn

dust

rial

Hyg

iene

Health & Safety SystemElements

• Nothing we do is worth getting hurt• Safety can and must be managed• Working safely is a condition of

employment

• Every injury could and shouldhave been prevented

• Safety is everyone’s responsibilityValues

DTP/2318 module 4.ppt • 9/11/03 • 5


Risk Management Model

TERMINATEEliminate the

Exposure

TERMINATEEliminate the

Exposure

TREATSafety and Loss

Control Activities

TREATSafety and Loss

Control Activities

TOLERATEAcceptable

Level of Risks

TOLERATEAcceptable

Level of Risks

TRANSFERInsurance

Non-insurance

TRANSFERInsurance

Non-insurance

IDENTIFY all

Loss Exposures

IDENTIFY all

Loss Exposures

EVALUATEthe Risks

EVALUATEthe Risks

IMPLEMENTIMPLEMENT

MONITORMONITOR

DTP/2318 module 4.ppt • 9/11/03 • 6


Health and Safety Toolbox

Incident InvestigationAudits

InspectionsJob Safety Analysis

Rules / Procedures

Personal Protective Equipment

Safety Committees

Crew / Team Meetings

M.S.D.S.

Chemical Management

Emergency

Procedures

Training

Safety EngineeringSafety Staff

Behavior Observation

Wellness

DTP/2318 module 4.ppt • 9/11/03 • 7


Safety Excellence

You will achieve the level of safety excellence that

YOU

DEMONSTRATE

YOU

WANT

DTP/2318 module 4.ppt • 9/11/03 • 8


Unit Leadership: Safety Survey

1. What percentage of your time per week is spent on safety?

5-10% (1 pt.)

10-15% (2 pts.)

15-20% (3 pts.)

> 20 % (4 pts.)

(Scoring: Note score here: _____ Maximum 4 pts.)

2. When a serious incident occurs at your unit , do you: Get personally involved by ensuring the potential severity is assessed correctly, the

required notifications are made and the investigation begins within 24 hours Require that a “certified” incident investigator support the investigation Require the investigation team leader give you a detailed summary of the event, initial investigation

findings and prevention within 48 hours Personally review the investigation report, ensuring the causes have been determined adequately,

any organization-wide learnings have been communicated, and the follow-up is completed with quality and on time

(Scoring: Score one point for each box checked, _____ maximum 4 pts.)

DTP/2318 module 4.ppt • 9/11/03 • 9



3. How often do you conduct site safety inspections/audits using a calibrated inspection/audit checklist?

Never/rarely (0 pts.)

Once per month (1 pt.)

Once per week (2 pts.)

Once per day (3 pts.)


4. When you conduct site safety inspections, do you: Ensure you always wear the appropriate clothing and personal protective equipment Take the department manager and safety coordinator with you Make personal contact with employees, reinforcing key safety messages Review key standards to ensure you know what is acceptable and not acceptable before going

out on the floor

(Scoring: Score one point for each box checked, _____ maximum 4 pts.)

DTP/2318 module 4.ppt • 9/11/03 • 10



5. In the past year, have you walked by an unsafe act/condition without correcting it.Yes (0 pts.)No (2 pts.)


6. Do you personally get involved in the safety orientation of new hiresYes (2 pts.)No (0 pts.)


7. What percentage of your personal accountability plan is dedicated to safety?< 5% (0 pts.)5-10% (1 pt.)10-15% (2 pts.)15-20% (3 pts.)> 20% (4 pts.)


DTP/2318 module 4.ppt • 9/11/03 • 11



8. What percentage of your direct reports’ personal accountability plan is dedicated to safety?

< 5% (0 pts.)

5-10% (1 pt.)

10-15% (2 pts.)

15-20% (3 pts.)

> 20% (4 pts.)


9. How often do you review the safety progress of these plans with your direct reports’?

Annually (1 pt.)

Semi-annually (2 pts.)

Quarterly (3 pts.)

Monthly (4 pts.)

Weekly (5 pts.)


DTP/2318 module 4.ppt • 9/11/03 • 12



10. What safety performance measures do you review on a quarterly basis? Injury statistics Injury/incident analysis reports Inspection/audit reports Progress against strategic/unit safety plans Activities designed to remove hazards from the workplace (e.g., safety work orders, follow up on

incident investigations, etc.)

(Scoring: Score one point for each box checked: _____ Maximum 5 pts.)

11. What percentage of your annual operating budget is spent on safety?

< 2% (0 pts.)

2-4% (1 pt.)

4-6% (2 pts.)

6-8% (3 pts.)

> 8% (4 pts.)


DTP/2318 module 4.ppt • 9/11/03 • 13



12. How many hours of safety education have you taken in the past 2 years ?

< 4 hours (0 pts.)

4-8 hours (1 pt.)

8-16 hours (2 pts.)

> 16 hours (3 pts.)


13. How do you recognize outstanding safety achievements? Personal letter, phone call, to affected employee‘(s) Personal visit to employee/team to express appreciation Fund a recognition event for all affected employees Significant career/compensation enhancement for high performing leaders

(Scoring: Score one point for each box checked: _____ Maximum 4 pts.)

DTP/2318 module 4.ppt • 9/11/03 • 14



14. Do you begin all meetings with a safety theme

Sometimes (0 pts.)

All of the time (2 pts.)


Total Score: ________ / 50

DTP/2318 module 4.ppt • 9/11/03 • 15


Interpretation of Leadership Safety Survey Scores

40 – 50 Your commitment to safety is comparable to “world class” safety leaders. You can expect excellent

safety results.

30 – 40 You are demonstrating a strong commitment to safety. You can expect good to very good results on a

consistent basis.

20 – 30 Safety is important to you, however your safety results may not consistently meet your expectations.

< 20 Your level of involvement will not deliver satisfactory results.

DTP/2318 module 4.ppt • 9/11/03 • 16


Weyerhaeuser’s Safety Strategy & Framework

Committed leadership Employee driven Basics done well Focus on greatest potential improvements Recognize and manage risks

DTP/2318 module 4.ppt • 9/11/03 • 17


Committed Leadership

Benchmark leadership behaviors Expected leadership actions and behaviors Leadership roles, responsibilities and relationships Inspecting the progress of your health and safety efforts Educating leaders in effective health and safety management Conducting on-site leadership audits

DTP/2318 module 4.ppt • 9/11/03 • 18


“Safety leadership is not merely an intellectual

exercise — it must be felt.”— Harold Dey (Dupont)

DTP/2318 module 4.ppt • 9/11/03 • 19


Health & Safety Development Model

Establishing the BasicsEstablishing the Basics

Establishing Organization H&S Standards

Establishing Organization H&S Standards

Analysis andProblem Solving

Analysis andProblem Solving

Safety Becomes aShared Responsibility

Safety Becomes aShared Responsibility

World Class SafetyWorld Class Safety

RIR >30 – 15

RIR 15 – 10

RIR 10 – 5

RIR 5 – 1

RIR <1

DTP/2318 module 4.ppt • 9/11/03 • 20


President or Vice President

Begin all meetings with safety Plug yourself into the management process Review serious incident reports Conduct safety audits / inspections Fund safety commensurate with its importance Monitor lagging / intermediate / leading performance indicators Assure Your Direct Reports are getting the job done

DTP/2318 module 4.ppt • 9/11/03 • 21


Direct Reports / Regional Managers

Safety holds a 20% weighting in PMP Safety discussed in all team meetings and conference calls Quality review of all level 1 and 2 incidents Quarterly safety audits / inspections Withhold capital if safety is poor Sponsor safety benchmarking exercise Travel to site of serious incidents

DTP/2318 module 4.ppt • 9/11/03 • 22


Unit Manager

2–4 hours per week on the floor Attend / lead crew talks Celebrate production records only if safety is good Sponsor / kick off “safety focus” initiatives Orient new hires in safety policy, principles and values Never walk by a hazard

DTP/2318 module 4.ppt • 9/11/03 • 23


Making Contact

Ask if this is a safe and convenient time Open on a personal note Explain what you are doing Recognize positives Ask what the major hazards are Are hazard controls in place / working well Communicate observed opportunities Coach substandard actions if necessary Close on a positive note

DTP/2318 module 4.ppt • 9/11/03 • 24


PracticePractice

PracticePractice

PracticePractice

DTP/2318 module 4.ppt • 9/11/03 • 25


Summary

You get what you DEMONSTRATE you want Time and Emphasis varies by leadership level Status,Rituals,Emblems of Success and Taboos create the culture Safety progresses in stages You have many opportunities to lead “ Just do it!”

The Role of Senior Leadership “Leadership is infinitely more important than policy, for the leader...

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