The ROI of Continuous Improvement (KaiNexus Webinar)

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The ROI of Continuous Improvement Mark Graban VP, Customer Success [email protected] Jeff Roussel Vice President of Sales [email protected] Dr. Gregory Jacobson Chief Executive Officer [email protected] (Skip to slide #24 to watch this webinar)

Transcript of The ROI of Continuous Improvement (KaiNexus Webinar)

The ROI of Continuous Improvement

Mark Graban VP, Customer Success

[email protected]

Jeff Roussel Vice President of Sales

[email protected]

Dr. Gregory Jacobson Chief Executive Officer

[email protected]

(Skip to slide #24 to watch this webinar)

What is the

definition of

ROI?

(Skip to slide #24 to watch this webinar)

Hard Cost Savings

Soft Cost Savings

Revenue Generation

Safety

Quality

Satisfaction

(Skip to slide #24 to watch this webinar)

What are the hard

cost savings of

Continuous

Improvement?

(Watch this webinar)

826

Improvements $25,641,979 =

Cost Saving Improvements (Watch this webinar)

1.4% of ideas $100,000 >

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What are the

soft savings of

Continuous

Improvement?

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1,495

Improvements 403,308 hours =

Soft Saving Improvements (Watch this webinar)

403,308 hours =

Soft Saving Improvements

$11,846,958

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How does Increased

Revenue fit in with

Continuous Improvement?

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254

Improvements $18,984,344 =

Increased Revenue Improvements (Watch this webinar)

What about Safety

Improvements?

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871

Improvements

Insurance rate

Reimbursement rate

Lost Work Days

Employee Morale

=

Safety Improvements (Watch this webinar)

What about Satisfaction

Improvements?

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3,437

Improvements

Customer Loyalty

Employee Retention

Revenue =

Satisfaction Improvements (Watch this webinar)

What about Quality?

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3,478

Improvements

Quality Improvements (Watch this webinar)

Putting it all together

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8,020

Improvements $56,473,282 =

Total Impact (Watch this webinar)

Value Equation

Value = Quality

______________________

Cost

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What are some

hidden places to

look for ROI?

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Why Engagement Matters

Employee

Engagemen

t

Customer

Satisfaction

Quality

Financial

Results Volume

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How can I

communicate ROI

with my C-Suite?

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The ROI of Continuous Improvement

To learn about the ROI of Continuous Improvement,

watch the full webinar:

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Mark Graban KaiNexus

@MarkGraban

[email protected]

Jeff Roussel Vice President of Sales

[email protected]

Dr. Gregory Jacobson Chief Executive Officer

[email protected]