The Public Administrations Interoperability puzzle: E-Government transformation workshop –...

The Public Administrations Interoperability puzzle:

E-Government transformation workshop – Bucareste

30 May 2013

Margarida Abecasis

a EU perspective

Click to edit Master title styleThe quality of public administration at EU, national, regional and local level is a determining element of competitiveness, and an

important productivity factor for EU businessesHigh expectations from the Public Administrations

Public Administration at EU, national, regional and local level strive to provide interoperable, qualitative and sustainable services to their end-users in a secure and transparent way, raising productivity, reducing response time, cutting costs and eliminating corruption.Modernisation is key!

Challenges facing Public Administrations

Click to edit Master title style

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Many steps have been taken already in the last years to modernise PAs:•availability of information on-line•delivery of some electronic services for various public administration domains, despite of not being completely cross-domain interoperable•supporting multi-channel service delivery,•e-participation initiatives,•some interoperability among Member States on a per sector basis enabling sectorial services at EU level,•sectorial semantic normalisation efforts,•…



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Walking the extra mile…. Shifting towards a more interconnected whole of government

• Develop synergies among institutions and various sectors, enable effective resource utilisation across various public sector agencies, unlock data across sectors

• Build transparent public services oriented towards citizens and businesses needs with horizontally and vertically interconnected public administrations departments

• Simplification and optimisation across ministerial boundaries and tailoring workflows to citizens and businesses needs extensive process overhauls across Public Administrations.



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Sharing data across sectors….


Courtesy from Regional Directorate for Sea Affairs, Azores


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Sharing data across sectors….


Courtesy from Regional Directorate for Sea Affairs, Azores


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Streamline cross-sector public services


From DELIVERING BETTER QUALITY PUBLIC SERVICESTHROUGH LIFE-EVENT PORTALS , Mirko Vintar, Mateja Kunstelj, Anamarija LebenUniversity of Ljubljana, School of Public Administration


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Working together….

Coping with today’s complexity and pace of changes (social, technological, economic, …) in a context of constrained resources requires integration of diverse insights, experience and expertise, cooperation from different organisations, involving citizens and businesses …



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Interoperability is the key enabler


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… and effective electronic cross-border and cross-sector interaction between European

public administrations.

… share and re-use existing successful Interoperability solutions.

…IT systems allow smooth implementation of Community policies and activities.

EfficientEuropean publicadministrations

Flexible andinterlinked

ISA Programme objectives

ISA: Interoperability Solutions for Public Administrations


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Interoperability between Public Administrations:

join the pieces of a big puzzle

Click to edit Master title styleEuropean and national

interoperability activities are aligned and complementary

Appropriate governance models are in place covering the life span of the

PA services and interoperability solutions

Public administrations develop services and solutions with

interoperability in mind (‘interoperability by design’)

Support development and implementation of cross-sector

solutions

Reusable solutions are described and their conditions of use are fully

established

Public Administrations have access to base registry data and a

catalogue of services

Adopt a ‘business case’ approach to new PA services and including to cross-sector

services

Domain-related specifications are identified and have a sector leader

assigned to them

Public services building blocks and common infrastructure services are

available

Regularly map and update the current and future EU

interoperability environment

IT services and solutions support new policies and are

included in legislative proposals

Public Sector Information is available in common formats

Identify missing cross-sector services and solutions and promote

their implementation

Disseminate information about currently existing interoperability solutions

Assess and develop the means to facilitate the sharing of

components of public services


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Joining the pieces of the puzzle


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EIIS

EIA

EIIS

EIA

European and national interoperability activities are aligned and complementary

Strategic and structuring activities

Click to edit Master title style Digital Agenda:

“A key action to promote interoperability between public administrations will be the

Commission's adoption of an ambitious European Interoperability Strategy and the

European Interoperability Framework to be drawn up under the ISA programme

(Interoperability Solutions for European Public Administrations)”

The Commission adopted the Communication “Towards interoperability for European public services” in December 2010:•European Interoperability Strategy (EIS) (currently under revision)•European Interoperability Framework (EIF)

Member States should :

“Apply the European Interoperability Framework at national level by 2013”

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European Interoperability Strategy (EIF)


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EIIS

EIA

EIIS

EIA


Click to edit Master title stylePolitical Context

Organisational Interoperability

Legal Interoperability

Semantic Interoperability

Technical Interoperability

LegislativeAlignment

Aligned legislation so that exchanged data isaccorded proper legal weight

Coordinated processes in which different organisations achieve a previously agreed and mutually beneficial goal

Planning of technical issues involved in linking computer systems and services

Cooperating partners with compatible visions, aligned priorities, and focused objectives

Organisation and ProcessAlignment

Semantic Alignment

Interaction & Transport

Precise meaning of exchanged information which is preserved and understood by all parties

Political Context











Semantic Alignment



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European Interoperability Framework (EIF)


Political Context











Semantic Alignment



Political Context











Semantic Alignment



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Interoperability and sustainability (technical, operational and financial) over time when operating and delivering a European Public Service

Framework for the governance of interoperability activities across administrative levels.

Appropriate governance models are in place covering the life span of the

PA services and interoperability solutions

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EIF: Interoperability governance

Click to edit Master title styleEIF recommendations for organisational interoperability:


Appropriate governance models are in place covering the life span of the PA services and interoperability solutions

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EIF: Organisational Interoperability

Click to edit Master title styleWhole of Government approach•How do EU public administrations cooperate to achieve their mutually agreed goals?•How to make public services available, easily identifiable, accessible and user-focused? •How to deliver public services in the most effective manner possible? need to set up effective governance structures breaking down organisational silos and aligning business processes and related data exchange across different public administration bodies delivering IT solutions is not sufficient, but needs to come together with process improvement and change Appropriate governance models

are in place covering the life span of the PA services and

interoperability solutions

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EIF: Organisational Interoperability


From « Organisational Interoperability in E-government », Herbert Kubicek, Ralph Cimander, Hans Jochen Scholl

Governance of public services and e-government

Political arena for intergovernmental cooperation

Centralisation & integration

Planning by permanent or temporary, existing or newly established governmental bodies

Federation & standardisation

Legitimisation by law or ordinance and/or contractor agreement

Shared IT servicesDirectoriesConversion of data formatsBuffering and routing of messages- Provided by clearing services and other intermediairies- Regulated by Service Level Agreements

IOP provisions

Implementation

Semantic IOP

Technical IOP

Business process IOP

Standards

Legal changes

EU context

Existing systems

Organisational changes

Wants and needs

Public debate

Stakeholders

Political context

Interoperability between Public Administrations: Governance

IT governanceOrganisational

model

Click to edit Master title stylePolitical Context











Semantic Alignment



Political Context











Semantic Alignment



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A Core Vocabulary is a simplified, reusable, and extensible data model that captures the fundamental characteristics of an entity in a context-neutral fashion

Core Business TF: chaired by DG MARKT chaired by DG MARKT (European Business Registry project) (European Business Registry project)

Core Location TF: chaired by EC Joint chaired by EC Joint Research Centre/H6 (INSPIRE Directive) Research Centre/H6 (INSPIRE Directive)

Core Person TF: : chaired by EUROJUSTchaired by EUROJUSTEurojust promotes the interoperability in the judicial domain amongst MSs

Core Vocabularies Working Group

W3C methodology

Multi disciplinary Multi disciplinary working group working group

67 participants

21 Member States and the US, South Africa and CroatiaEU institutionsStandardisation bodiesExternal experts/academia

Defining semantic specifications: core vocabularies

Click to edit Master title styleDefining semantic specifications

ASSET DESCRIPTION METADATA SCHEMA

ADMS


ADMS


ADMS


ADMS


ADMS


ADMSASSET DESCRIPTION METADATA SCHEMA

ADMS


ADMS

EXPLOREFINDIDENTIFYSELECTOBTAIN

With ADMS as a common metadata schema

FEDERATION

Asset Description Metadata Schema

ADMS Benefits

•Increase the visibility of semantic

standards that already exist

•Promote reuse of existing solutions

•Identify areas where alignment and

agreements to use compatible

specifications are possible and/or

necessary


23 May 2012:Endorsement by the ISA Coordination Group

Acknowledge and support the achieved results

COREVOCABULARIES


ADMS

ADMS and the three Core Vocabularies specifications entered the W3C standardization process to become global standards

Released under the “ISA Open Metadata License v1.1” https://joinup.ec.europa.eu/category/licence/isa-open-metadata-licence-v11


Domain-related specifications are identified and have a sector

leader assigned to them

Defining semantic specifications

Public Sector Information is available in common formats

Click to edit Master title styleOvercome barriers to sharing and re-use of solutions: Legal (intellectual property, public procurement, mis-use and liability)

• Common standard clauses

• European Open data licence

Administrative and financial • Cost benefits evaluation

• Business models

• Financial support and other incentives

Organisational and communication• Description of federated assets

• Guidelines and templates for implementing agreements

• Identification of government models

• Service modalities

Technical and architectural• Semantic standards

• Cartography

Reusable solutions are described and their conditions

of use are fully established

Assess and develop the means to facilitate the sharing of

components of public services

Appropriate governance models are in place covering the life span

of the PA services and interoperability solutions

Supporting sharing and re-use of solutions

Click to edit Master title style Interoperability between Public Administrations is the key to face

today’s challenges and increase efficiency, transparency and quality of public services.

Cross-sector interoperability is now the main target.

Effective cooperation between European Public Administrations at the European, national, regional and local levels will be achieved by developing

interoperability and motivating and supporting the sharing and re-use of solutions.

Interoperable Public Administrations


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interoperability is the key…

Interoperability solutions for European public administrations

ISA a key enabler for Public Administrations to join forces, bring down e-barriers and overcome financial constraints


Margarida [email protected]

Click to edit Master title styleJoin ISA initiatives at: http://ec.europa.eu/isa/index_en.htm

and @Joinup.eu

http://goo.gl/eK1EY @SEMICeu http://joinup.ec.europa.eu

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