The Public Administrations Interoperability puzzle

Parliament of the Information Society– Budapest

13 June 2013

Margarida Abecasis Margarida.abecasis@ec.europa.eu

an EU perspective

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Challenges facing Public Administrations

The EU approach: the ISA Programme

The ISA Programme: selected actions

Q & A

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• EU

• national

• regional

• local level

Improved Quality of European Public

Administrations

Increased competitiveness and productivity for EU

businesses

High Expectations !

Challenges facing Public Administrations

• interoperable

• qualitative

• sustainable

• transparent

• secure way

Provision of services to end-users in a

• Increase productivity • reduce response time • Lower costs • Eliminate corruption

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Click to edit Master title style Challenges facing Public Administrations (cont.)

availability of information on-line

delivery of some electronic services for various public administration domains, despite of not being completely cross-domain interoperable

multi-channel service delivery

e-participation initiatives

partial interoperability among Member States on a per sector basis enabling sectorial services at EU level

sectorial semantic normalisation efforts

Efforts already made towards

the modernisation

of Public Administrations

Modernisation!

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Develop synergies among institutions and various sectors, enable effective resource utilisation across various public sector agencies, unlock data across sectors

Challenges facing Public Administrations (cont.)

Walk the extra mile … towards an

interconnected government model

Build transparent public services oriented towards citizens and businesses needs with horizontally and vertically interconnected public administrations departments

Optimize and simplify across ministerial boundaries

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Streamline cross-sector public services

Challenges facing Public Administrations

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Share data across sectors …

Challenges facing Public Administrations (cont.)

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Enabler = Interoperability

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Challenges facing Public Administrations

The EU approach: the ISA Programme

The ISA Programme: selected actions

Q & A

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… and effective electronic cross-border and cross-sector interaction between European public administrations.

… share and re-use existing successful or new Interoperability solutions, common services and generic tools.

…IT systems allow smooth implementation of Community policies and activities.

Efficient European public administrations

Flexible and interlinked

ISA: Programme Objectives

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Click to edit Master title style European and national

interoperability activities are aligned and complementary

Appropriate governance models are in place covering the life span of

the PA services and interoperability solutions

Public administrations develop services and solutions with

interoperability in mind (‘interoperability by design’)

Support development and implementation of cross-sector

solutions

Reusable solutions are described and their conditions of use are fully

established

Public Administrations have access to base registry data and a

catalogue of services Adopt a ‘business case’

approach to new PA services and including to cross-sector

services Domain-related specifications are identified and have a sector leader

assigned to them

Public services building blocks and common infrastructure services are

available

Regularly map and update the current and future EU

interoperability environment

IT services and solutions support new policies and are

included in legislative proposals

Public Sector Information is available in common formats

Identify missing cross-sector services and solutions and promote

their implementation

Disseminate information about currently existing

interoperability solutions

Assess and develop the means to facilitate the sharing of

components of public services

The interoperability puzzle

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Click to edit Master title style Put the puzzle together

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Click to edit Master title style Digital Agenda:

“A key action to promote interoperability between public administrations will be the

Commission's adoption of an ambitious European Interoperability Strategy and the

European Interoperability Framework to be drawn up under the ISA programme

(Interoperability Solutions for European Public Administrations)”

The Commission adopted the Communication “Towards interoperability for European public services” in December 2010:

• European Interoperability Strategy (EIS)

• European Interoperability Framework (EIF)

Member States should :

“Apply the European Interoperability Framework at national level by 2013”

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Structuring and strategic activities

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Click to edit Master title style Structuring and strategic activities

The European Interoperability Framework identifies different layers of

interoperability:

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EIF recommendations for organisational interoperability

Recommendation 15: Public administrations should document their

business processes and agree on how these processes will interact to

deliver a European public service.

Recommendation 16: Public administrations should clarify their

organisational relationships as part of the establishment of a European

public service.

Recommendation 17: Public administrations working together to provide

European public services should agree on change management processes

to ensure continuous service delivery.

Structuring and strategic activities

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Interoperability and sustainability (technical, operational and financial) over time when operating and delivering a European Public Service

Framework for the governance of interoperability activities across administrative levels.

Structuring and strategic activities

Interoperability governance:

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From « Organisational Interoperability in E-government », Herbert Kubicek, Ralph Cimander, Hans Jochen Scholl

Governance of public services

and e-government

Political arena for intergovernmental cooperation

Centralisation & integration

Planning by permanent or temporary, existing or newly established governmental bodies

Federation & standardisation

Legitimisation by law or ordinance and/or contractor agreement

Shared IT services

Directories

Conversion of data formats

Buffering and routing of messages

- Provided by clearing services and other intermediairies

- Regulated by Service Level Agreements

IOP provisions

Implementation

Semantic IOP

Technical IOP

Business process IOP

Standards

Legal changes

EU context

Existing systems

Organisational changes

Wants and needs

Public debate

Stakeholders

Political context

IT governance Organisational

model

Structuring and strategic activities

Interoperability governance

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Click to edit Master title style National Interoperability Framework Observatory Trans-European Systems assessment Interoperability Maturity Model

• Provides insight into the current interoperability maturity of a public service

• Provides insight into how to improve interoperability maturity

• Measures the progression of public services towards interoperability based on the EIF and best practices

Monitoring and assessing

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https://joinup.ec.europa.eu/elibrary/document/interoperability-maturity-model

Click to edit Master title style IMM assesses four areas of interoperability:

Public Service

Internal

domain

External

domain

Service

Service

Service

E

C

D

B

E

B Choreography

C Delivery

D Provisioning

E Consumption

A public service has a single outcome, a single owner and a primary end user group

Monitoring and assessing

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Challenges facing Public Administrations

The EU approach: the ISA Programme

Q & A

The ISA Programme: selected actions

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A Core Vocabulary is a

simplified, reusable, and

extensible data model that

captures the fundamental

characteristics of an entity in a

context-neutral fashion

Core Business TF: chaired by DG MARKT (European Business Registry project)

Core Location TF: chaired by EC Joint Research Centre/H6 (INSPIRE Directive)

Core Person TF: chaired by EUROJUST Eurojust promotes the interoperability in the judicial domain amongst MSs

Core Vocabularies Working Group W3C methodology

Multi-disciplinary working group

67 participants

21 Member States and the US, South Africa and Croatia EU institutions Standardisation bodies External experts/academia

Semantic Interoperability: Core vocabularies

Support the development of missing solutions

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Pilot of core location and core business vocabularies in Greece:

More than 28000 companies registered in the Greek Tax Authorities business registry were published as linked open data

using the core business and core location vocabularies.

To know more: https://joinup.ec.europa.eu/asset/core_business/news/core-business-and-core-location-vocabularies-

piloted-greece

Use of Core Location to interconnect Belgian National and Regional Address Registers:

This pilot uses the Core Location Vocabulary to publish and inter-link data from the address registers of the three Belgian

regions: Brussels Region, Flanders and Wallonia, and the Belgian National Geographic Institute (NGI).

Demo of the pilot available at: http://location.testproject.eu/BEL/

Core Public Service Pilot:

Test-drives the Core Public Service Vocabulary with service descriptions from the e-CODEX large-scale pilot, the Flemish

Intergovernmental Product and Service Catalogue. and the Irish Citizens Information portal.

Demo of the pilot available at: http://cpsv.testproject.eu/CPSV/

Semantic Interoperability: Core vocabularies

Support the development of missing solutions

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Data communication network service (sTESTA):

• Secure data exchange between European and national

administrations

Machine Translation Service by the European Commission

Supporting cross sector common services

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COMMUNICATION FROM THE COMMISSION (2012) A strategy for e-procurement The Commission has put forward an ambitious but realistic proposal to modernise the EU's public procurement legal framework as foreseen in the 2011 Single Market Act. One objective of these proposals is to achieve a full transition to e-procurement in the EU by mid-2016. … KEY ACTIONS: (…) (13) European Commission to implement full e-procurement by mid-2015 (one year before the deadline for Member States) (14) European Commission to make its e-procurement solutions available to Member States that are building their infrastructure, to reduce investment costs.

e-Procurement example

Support the development of missing solutions

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Supplier portal SMEs and individuals • Traceability

• Integrity

• Non-

repudiation

• Routing

• Archiving

e-PRIOR

Supplier systems

Big companies

Cross-Border

BII

Public

Administration

systems

Support the development of missing solutions

e-PRIOR

allows the exchange of e-procurement

documents between any Public

Administration and its Suppliers

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e-Access (TED e-Tendering)

e-Request e-Ordering e-Fulfilment e-Invoicing

e-Notification (TED)

e-Submission

e-Evaluation e-Awarding

Post-Award modules operational

Pre-Award modules currently being developed (e-Submission)

e-Catalogue e-Payment

Currently being developed

Support the development of missing solutions

e-PRIOR

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Interoperability with PEPPOL

Cooperation with universities

Pilots deployed in Greece, Portugal, Ireland (pilot

with 7 Service Providers), Norway, Croatia, …

Adoption by the Belgian Federal Government

Interoperability with other Member State

standards (e.g. DIFI)

https://joinup.ec.europa.eu/software/openeprior/home

Support the development of missing solutions

e-PRIOR

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• European citizens' initiative is an invitation to the European Commission to propose legislation on matters where the EU has competence to legislate.

• A citizens' initiative has to be backed by at least one million EU citizens, coming from at least 7 out of the 27 member states.

• A minimum number of signatories is required in each of those 7 member states.

Support the development of missing solutions

European Citizens' Initiative

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Prepare your initiative

and set up your

citizens' committee.

Register your initiative.

Max. 2 months

You have at least one million

signatories? Submit your

initiative to the Commission

The Commission examines

your initiative and replies .

Max. 3 months

The Commission decides to

follow your initiative: the

legislative procedure starts.

Registry

European Citizens Initiative

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You wish to collect online?

Get your system certified.

Max. 1 month

Get statements of

support certified by

member states. Max. 3

months

Collect statements of

support in at least 7

member states.

Max. 12 months

OCS

Validation

Tool

European Citizens Initiative

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Click to edit Master title style European Citizens Initiative

Online Collection Software for ECI: • Compliant with the regulation • Supports 23 European official languages • Personal data encrypted • Crypto-tool • 14 registered ECI's; 13 using OCS – all those that are collecting signatures • Host online collection platforms in EC data centre: 11 ECIs hosted

Validation Tool for National Authorities, developed by Bundesverwaltungsamt (Federal Office of Administration, Germany) shared with EC and Member States under EUPL license: beginning of second semester available on Joinup

The results will be used to develop a tool (xml format and encryption/decryption facilities)

to exchange data on EU citizens that choose to vote on the country they reside (which is not their own)

Support the development of missing solutions

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Click to edit Master title style Cross-sector Interoperability between Public Administrations is the key to

increase efficiency, transparency and quality of public services.

Effective cooperation between European Public Administrations at the European, national, regional and local levels will be achieved by developing

interoperability and motivating and supporting the sharing and re-use of solutions.

Interoperable Public Administrations

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Challenges facing Public Administrations

The EU approach: the ISA Programme

The ISA Programme: selected actions

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Interoperability Solutions for European public Administrations

ISA a key enabler for Public Administrations to join forces, bring down e-barriers and overcome financial constraints

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Click to edit Master title style Join ISA initiatives at:

http://ec.europa.eu/isa/index_en.htm

and @ http://joinup.ec.europa.eu

http://goo.gl/eK1EY @SEMICeu http://joinup.ec.europa.eu

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Click to edit Master title style • ECI Public website

– http://ec.europa.eu/citizens-initiative

• ECI Validation Tool – https://joinup.ec.europa.eu/software/eci-vt/home

• ECI Online Collection Software

– https://joinup.ec.europa.eu/software/ocs/home

• ECI functional mailboxes – DIGIT-ECI@ec.europa.eu

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