The Property Records Electronic Portal (PREP) System · The Property Records Electronic Portal...

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https://prep.WestchesterClerk.com PREP Helpline: (914)995-3111 1 The Property Records Electronic Portal (PREP) System Filing Land Records in the Office of the Westchester County Clerk https://prep.WestchesterClerk.com Click here for the UCC specific manual PREP The Basics What is the PREP System? The Property Records Electronic Portal (PREP) System is a web-based application from which customers are required to create cover pages and tax forms for land records submitted for recording to the Office of the Westchester County Clerk. The PREP System can also be used to electronically submit land records for recording (eRecording) or Uniform Commercial Code financing statements (UCCs) for filing. PREP System Requirements Microsoft Windows 2000, Windows XP or later Microsoft Internet Explorer 7.x or higher Firefox 3.0 or higher Adobe Reader 8.0 or higher Session Cookies enabled Javascript enabled Pop-up blockers disabled Minimum resolution and Recommended resolution 1024x768 dpi Scanner (only necessary for electronic submissions) Is use of the PREP System mandatory? Yes. If you wish to present a land document for recording by our office, it must be accompanied by cover pages and tax forms (if required) created on the internet through the PREP System. The following documents must be created on the PREP System: Payment Cover Page for each package of documents submitted for recording Document Cover Page for each document in a package RP-5217 and/or TP-584 for all transactions requiring submission of these forms Additionally, the PREP System can be used to eRecord land records, to create cover pages for the submission of Uniform Commercial Code (UCC) financing statements, or to electronically file UCCs without the need to deliver the physical document to this office.

Transcript of The Property Records Electronic Portal (PREP) System · The Property Records Electronic Portal...

Page 1: The Property Records Electronic Portal (PREP) System · The Property Records Electronic Portal (PREP) ... or to electronically file UCCs ... Filed Documents: UCC-1 U1C Federal Tax

https://prep.WestchesterClerk.com PREP Helpline: (914)995-3111 1

The Property Records Electronic Portal (PREP) System Filing Land Records in the Office of the Westchester County Clerk

https://prep.WestchesterClerk.com

Click here for the UCC specific manual

PREP – The Basics

What is the PREP System?

The Property Records Electronic Portal (PREP) System is a web-based application from which

customers are required to create cover pages and tax forms for land records submitted for recording to

the Office of the Westchester County Clerk. The PREP System can also be used to electronically submit

land records for recording (eRecording) or Uniform Commercial Code financing statements (UCCs) for

filing.

PREP System Requirements

Microsoft Windows 2000, Windows XP or later

Microsoft Internet Explorer 7.x or higher Firefox 3.0 or higher

Adobe Reader 8.0 or higher

Session Cookies enabled

Javascript enabled

Pop-up blockers disabled

Minimum resolution and Recommended resolution 1024x768 dpi

Scanner (only necessary for electronic submissions)

Is use of the PREP System mandatory?

Yes. If you wish to present a land document for recording by our office, it must be accompanied by

cover pages and tax forms (if required) created on the internet through the PREP System. The following

documents must be created on the PREP System:

Payment Cover Page for each package of documents submitted for recording

Document Cover Page for each document in a package

RP-5217 and/or TP-584 for all transactions requiring submission of these forms

Additionally, the PREP System can be used to eRecord land records, to create cover pages for the

submission of Uniform Commercial Code (UCC) financing statements, or to electronically file UCCs

without the need to deliver the physical document to this office.

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For which documents can cover pages be created in PREP?

Cover pages can be created for all documents to be recorded or filed in the Land Records Division of

this office.

Recorded Documents:

Affidavit AFF Deed, Cemetery CEM Order ODR

Affidavit of Service AOS Deed, Correction SDE Power of Attorney PAT

Agreement AGR Deed, Sherriff’s SFD Power of Attorney, Revocation RPA

Assignment of Leases & Rents ALR Easement EAS Property Tax Lien PTL

Assignment ASS Homestead Exemption HMX Registered Agreement RAG

Cancellation of Agreement CAG Judgment JDG Release of Mortgaged Premises RLS

Certificate CTF Lease Agreement LAG Release of Estate Tax ROT

Commitment CMT Letters Patent LOP Satisfaction of Mortgage STM

Contract CNT Mortgage Agreement MAG Statement Identifying Property SIR

Declaration DLR Mortgage MTG Waiver WAV

Dedication DCN Mortgage, Correction SMT Will WLL

Deed Agreement DAG Negative Pledge NPL

Deed DED Notice of Appropriation NOA

Filed Documents:

UCC-1 U1C Federal Tax Lien FTL Partial Revocation of COR PRC

UCC-1 w/ Co-op Addendum CUC Other Federal Lien OFL Partial Satisfaction of OFL PSF

UCC-3 Amendment U3C Amendment of FTL AFL Partial Withdrawal of FTL PWF

UCC-3 Continuation U3C Amendment of OFL AOF Revocation of Discharge of FTL RDF

UCC-3 Subordination of Lien U3C Certificate of Non Attachment CAN Satisfaction of FTL SFL

UCC-3 Termination UTC Certificate of Release COR Withdrawal of FTL WFL

Notice of Common Charges NCC Discharge of Property Only DOP

Satisfaction of Common Charges SCC Partial Cert. of Release of FTL PCR

The document types listed in PREP may appear multiple times as plain English descriptions of specific

document types, e.g. – Registered Agreement (RAG) appears multiple times as Consolidation

Agreement, Extension Agreement and Modification Agreement and other specific document types.

Are documents now going to be Electronically Recorded?

Yes, documents may optionally be transmitted electronically for eRecording or the physical documents

can be delivered to this office accompanied by PREP cover pages for recording. On September 23,

2011, the first electronic recording legislation in New York State was passed and signed into law, and as

of September 24, 2012 eRecording became permissible in the State and available in Westchester

County.

How does eRecording in the PREP System work?

To eRecord a document through the PREP System, land records should be entered into the PREP

System exactly as they are entered for a regular paper recording. The only steps that differ for

eRecording are at the final stage, when the documents to be recorded would be scanned and uploaded to

our office, instead of printing cover pages to be affixed to the paper documents. eRecording, however,

will only be an available option for users who have executed a Registered Submitter Agreement, which

is kept on file in this office. Once we receive the executed agreement, the eRecording functionality is

turned on for the user’s PREP account. eRecording will be discussed at greater length later in this

manual.

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What tax forms need to be created using

the PREP System?

The New York State Real Property Transfer

Report (RP-5217) and the New York State Real

Estate Transfer Tax Return (TP-584) must be

created using the PREP System.

The Non-Resident Real Property Estimated

Income Tax Payment Form (IT-2663) does not

have to be created using the PREP System.

However, you need to indicate in the PREP

System that an IT-2663 will be submitted and print

a PREP Support Paper Cover Page.

What if I am having trouble submitting

my document?

Once all the underlying land records and tax forms

have been prepared for submission, you can

always visit our office and a staff member will

guide you through the submission of your PREP

package on one of our public computers. Upon

completion of your package, you will be able to

print your cover pages on site in our office. To

avoid having to wait during our busier hours, we

encourage you to visit us between the hours of

2pm and 4pm for assistance using the PREP

System. We will also have staff members

available to answer questions about the process

over the PREP Helpline at (914)995-3111.

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PREP Overview The PREP System allows users to submit

“Packages” of documents to this office for

recording. A package can be envisioned as the

envelope containing the documents to be delivered

for recording. A package can contain a single

document or multiple documents and the associated

payment for fees and/or taxes.

Once a user logs onto the system, he or she begins

by creating a package and giving it a name. The

package name is for the user’s reference and should

be a way for the user to easily identify the

transaction. Many users use a client name or an

internal billing number as their package name.

The user then enters the data for the first document,

following the sequential tabs until reaching the

finish button on the final tab. There are six tabs

which remain consistent regardless of the document

type the user is entering, so that the screens remain

familiar, even when entering a new document type

for the first time. Some tabs are disabled for

various documents, if the data on that tab is not

necessary for the particular document type.

Once all the data has been entered and the Finish

button is clicked on the final tab, the user can

choose to add another document, or can complete

the package and submit it. To complete the

package, the user must enter payment information

for the package and then either print the cover

pages for each document and a payment cover page

for the package or else upload the documents if the

user is eRecording the package. The user can then

click the Submit button and, if the documents are to

be recorded in hard copy, deliver the documents

with their PREP cover pages to the Office of the

County Clerk.

UCC financing statements, amendments,

continuations and terminations can also be entered

using the PREP system. When PREP is used to

enter a UCC document, the user will receive an

email confirmation with a file stamped copy of the

document after it is examined and filed.

Additionally, if the user so chooses, the UCC

document can be electronically submitted by

simply attaching an image of the document to the

package, rather than printing cover pages and

physically delivering the package to this office.

Enter Payment Info

Print Cover Pages (Hard Copy Recording)

Upload Documents

(eRecording)

Choose Doc Type

Logon to PREP

Create Package

Name Package

Enter Document Data

Party Info

Submit Package

Cross References

Property Info

Transfer Tax or Mortgage Tax

Fees

Record and Return Info

Add

Doc?

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Creating Your PREP Account and Logging In

Creating a PREP account will only take you a few minutes. To start:

Go to https://prep.WestchesterClerk.com.

You will arrive at our Login Screen. Choose Create Account by clicking on the blue text indicated

below.

You will arrive at the Create Account Screen where you will be asked for some basic information:

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Please be careful when you create your account as this information will appear as your Submitter

Information on the Recording & Endorsement cover pages you will eventually create. The name of the

submitter on your cover pages will be the Account Name (usually a company name) which you entered

when creating your account. If you leave the Account Name field blank, your name will be the name on

the cover pages and any correspondences, including rejected documents, will be addressed to you.

Any rejected documents will be mailed to the address that appears in the Submitter Information area.

Please be sure this address is accurate, complete and updated as necessary.

Once you have finished entering all of your account information, choose Create Account and you should

receive a message confirming that your account has been created:

By clicking on the link provided, you will be redirected to the Login page where you may now enter

your User ID and Password and then choose Sign In.

You are now ready to start entering a package.

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The My Packages Screen

After logging in to PREP, the main screen of the system is the My Packages page. Any packages of

land records that you have created but not yet submitted to this office will be listed on your My

Packages page. Often a user will enter some of the information for a land transaction prior to closing

and then return to finish the package after the closing. The most common example of this would be

when property is being transferred, requiring the submission of a TP-584 and RP-5217. The deed cover

page would be created prior to the closing in order to create the tax forms which would then be signed at

closing. After the closing, the user would finish the deed cover page, make any changes that occurred at

the closing, and create any additional cover pages, such as a mortgage cover page or a power of attorney

cover page.

Often the package will be created in PREP and the tax forms generated by an attorney prior to closing

and then the transaction is assigned to a title company to complete the cover pages, pay for the

transaction and submit the documents after closing. Assignment of packages to another user in the

PREP System will be addressed later in this document.

The My Packages page has a “grid” which displays all of the packages of documents which you have

created. When you log on for the first time there will, of course, be no packages listed. Once you have

created a package or packages, you will notice that the Current Package is displayed at the top of the

grid and all the packages you have created but not yet submitted will be listed in the lower portion of the

grid. You have the ability to work with the current package by creating document or payment cover

pages, printing cover pages, submitting a completed package, or editing existing documents.

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On the very first line of the current package, the name of the package is displayed and a series of

commands are available in the Actions column. The package name is a name that you will create for

your own reference at the time you create the package. If at a later date you want to change the package

name, you can click on the name and a pop-up will appear which will allow you to type a new package

name. We will explore the other commands available in the Actions column as we progress through the

system.

On the subsequent lines of the Current Package, you will see each of the document cover pages that you

have created so far. In the Actions column, you can continue working on the cover page by clicking

Edit, you can delete the cover page by clicking Delete, or you can print the cover page by clicking Print.

In the example above, the Mortgage on the last line says “Print Draft” rather than “Print”. The draft

designation indicates that this cover page has not yet been completed.

Next to the two tax forms, the RP-5217 and TP-584, the only option is to print. This is because the tax

forms are part of the deed cover page transaction. To edit these documents, you must click Edit on the

line for the deed and then you can edit the tax forms from the Taxes Tab. To the left of the documents

are blue arrows which allow you to change the order of the documents, if they are required to be

recorded in a particular order.

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Entering A PREP Package Documents enter the Office of the Westchester County Clerk in “packages” or groups of related

documents. Your package may consist of only one document, such as a Satisfaction of Mortgage, or it

may consist of many documents such as a Deed, Mortgage, Power of Attorney and tax forms all related

to the same land transaction.

As soon as you login, you will arrive at the My Packages screen where, as a new user, you will not yet

have any transactions listed. To begin creating cover pages, choose Creating A Package and a pop-up

will appear, where you will name your package and choose the document type you intend to enter.

If you have submitted a Registered Submitter Agreement for eRecording of land records, after you

choose your document type, you will be asked if you intend to scan your document and submit it

electronically. If you intend to eRecord your documents, you must let the PREP System know at this

stage by choosing Yes. Once you’ve chosen to scan the first document, all subsequent documents in the

package must also be eRecorded. If you would prefer to submit your next package in hard copy, this is

permissible. However, documents within the same package must all be submitted the same way.

Once you have chosen your package name, and selected your document type, you will enter the data

entry screens of the PREP application.

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PREP Data Entry Structure

The PREP System is structured so that you will progress through a series of tabs. Each tab will collect

related pieces of information. The tabs and elements of the tabs were designed to be uniform throughout

the system, so that each new tab will already be familiar.

You can navigate through the PREP System one of two ways. It is suggested that you navigate through

the system using the commands in the lower right hand corner which allow you to move to either the

previous or next tab. When using these buttons, the system will check to be sure that all necessary

information has been entered and you are ready to proceed to the next tab. If you have not entered all

required information, you will receive an error message.

You can also navigate through the system by clicking on the various tabs for Party, Property, Taxes,

Cross References, Fees, and Record & Return. However, if you use the tabs to navigate, the system will

allow you to move freely from tab to tab, whether or not you’ve entered all the required information on

the current tab, so you will not receive error messages indicating that required information is

missing.

Depending on the type of document you are entering, some tabs may not be available. In the Power of

Attorney tabs below, you can see that this document type does not require information about Property,

Taxes or Cross References, therefore those tabs are not available.

Once you have progressed through all necessary screens you will return to the My Packages screen

where you can add another document to your package, or complete your package by indicating how you

will be paying for your package, printing your cover pages or, alternatively, uploading scanned images

of your documents, and clicking Submit to transmit the data.

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The Party Tab: Entering Parties in the PREP System

Once you have named your package and chosen a document type, you will land on the Party Tab of the

PREP System. In PREP you must enter each party to a transaction separately. PREP only requires entry

of data necessary for the particular document type. All documents require the Party (grantor, grantee,

etc.), the Party Type (individual, other, etc.), Fiduciary Status (if applicable) and the First and Last

names of the parties. If the document type requires a TP-584 and/or RP-5217, the Party Tab will also

require an address and social security number for each party, as these are required on the tax forms. If

there is no need for tax forms, the address and social security number fields will still be visible, but

grayed out and unavailable. When entering parties, you will need to make the following choices:

Once you have made these choices, you should enter the name of your party.

Be careful when entering your party name as your entry will appear on the cover page,

on the TP-584 if required, on the RP-5217 if required, and in the Westchester County

Clerk’s index.

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Continue to enter party information as follows:

If a TP-584 is optional for a particular document and you don’t intend to submit one, you must uncheck

the TP-584 checkbox. For example, a declaration is a document where a TP-584 is optional.

Additionally, certain parties may not be required to be listed on the TP-584, such as a trustee, which is

required to be entered for the indexing of the document, but is not required on a TP-584, so the TP-584

box can be unchecked for trustees. If the document you are entering will never require a TP-584 or a

RP-5217, address and tax identification numbers will not be collected in the PREP System. You will

know this information will not be required because the fields will be grayed out as follows:

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AND & SAVINGS AND LOAN S&L

ASSOCIATES ASSOC NATIONAL ASSOCIATION N A

ASSOCIATION ASSN BOARD OF MANAGERS BD MGR OF

CORPORATION CORP MOUNT MT

INCORPORATED INC CONDOMINIUM CONDO

COMPANY CO LIMITED LIABILITY CORPORATION LLC

LIMITED LTD LIMITED LIABILITY COMPANY LLC

STREET ST SAVINGS & LOAN S&L

SAINT ST NATIONAL ASSN N A

AVENUE AVE LIMITED LIABILITY CORP LLC

ROAD RD

What is a Fiduciary Status?

Sometimes, a party to a transaction is actually acting on behalf of

another party, or as a “fiduciary”. If a party is acting as a fiduciary,

their “fiduciary status” must be included after the party’s name.

This is done by choosing the appropriate fiduciary status from the

drop-down list on the right. The party who is being represented by a

fiduciary must also identify that they are being represented by the

fiduciary party by adding the fiduciary status, preceded by the word

“by”. One of the most common examples would be when a bank is

represented by MERS as their nominee. In that case, the parties

would be indexed as follows:

BANK NAME BY NOMINEE

MORTGAGE ELECTRONIC REGISTRATION SYSTEMS INC

NOMINEE

A few more notes on proper indexing of parties:

Please keep in mind that MERS (and any party) generally must be

spelled exactly as it is on the document, so it would typically be

spelled out as “MORTGAGE ELECTRONIC REGISTRATION

SYSTEMS INC” on the document, as well as in PREP. On

occasion, a document will have MERS listed only by its

abbreviation, “MERS”, in which case, it should be entered in PREP

the same way.

Most punctuation is omitted from the indexing of parties, so if you

try to enter “Party Name, Inc.” you will notice that the comma and

period will not show up in PREP and the entity will be indexed as

“PARTY NAME INC”.

Certain words are indexed using their abbreviation, so PREP will

prompt you to change those special words to their acceptable

abbreviation. Some examples are the phrase “Savings and Loan”,

which would be abbreviated as “S&L” or the word “Incorporated”,

which would be abbreviated as “INC”, as shown to the right.

All the disallowed words and phrases, as well as their acceptable

abbreviations are shown in the chart below.

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Party Indexing Rules in The Office of the Westchester County Clerk

When entering party information in the PREP System, certain indexing rules should be followed so that

the entries conform to the indexing practices of this office. By enforcing uniform indexing rules for

certain words and phrases, searches for records can be done much more easily and accurately. In the

absence of such rules, an entity could be indexed multiple different ways on different transactions,

making it difficult to ensure that a search for the entity provides complete results. For example, a bank

could be indexed on different transactions as:

National Bank Savings and Loan

National Bank Savings & Loan

National Bank S & L

National Bank S&L

In the above example, only the last entry conforms to our

indexing rules. The general rule of thumb is that parties

should be entered into PREP exactly as they appear on the

documents submitted for recording, with the exception of the

words and phrases in the chart below, which should be

indexed as shown. If you enter one of the words or phrases

which should be indexed by its abbreviation, PREP will

prompt you to change the words to their appropriate

abbreviation as shown in the pop-up box to the right.

If a party has a middle name, only the middle initial should be entered, following the first name. The

first name of John Fitzgerald Kennedy would therefore be entered as “John F”. If a party’s name begins

with an initial, the initial and name should be separated by a hyphen, with no spaces. The first name J.

Edgar Hoover would therefore be entered as “J-Edgar”.

Additionally, most punctuation is omitted from the indexing of parties, so if you try to enter “Party

Name, Inc.” you will notice that the comma and period will not show up in PREP and the entity will be

indexed as “PARTY NAME INC”. The only non-alphanumeric characters permitted when entering

parties are the dash (-) or ampersand (&), with the sole exception of “.com”.

AND & AND must be entered as "&"

ASSOCIATES ASSOC ASSOCIATES must be entered as "ASSOC"

ASSOCIATION ASSN ASSOCIATION must be entered as "ASSN"

CORPORATION CORP CORPORATION must be entered as "CORP"

INCORPORATED INC INCORPORATED must be entered as "INC"

COMPANY CO COMPANY must be entered as "CO"

LIMITED LTD LIMITED must be entered as "LTD"

STREET ST STREET must be entered as "ST"

SAINT ST SAINT must be entered as "ST"

AVENUE AVE AVENUE must be entered as "AVE"

ROAD RD ROAD must be entered as "RD"

SAVINGS AND LOAN S&L SAVINGS AND LOAN must be entered as "S&L"

NATIONAL ASSOCIATION N A NATIONAL ASSOCIATION must be entered as "N A"

BOARD OF MANAGERS BD MGR OF BOARD OF MANAGERS must be entered as "BD MGR OF"

MOUNT MT MOUNT must be entered as "MT"

CONDOMINIUM CONDO CONDOMINIUM must be entered as "CONDO"

LIMITED LIABILITY CORPORATION LLC LIMITED LIABILITY CORPORATION must be entered as "LLC"

LIMITED LIABILITY COMPANY LLC LIMITED LIABILITY COMPANY must be entered as "LLC"

SAVINGS & LOAN S&L SAVINGS & LOAN must be entered as "S&L"

NATIONAL ASSN N A NATIONAL ASSN must be entered as "N A"

LIMITED LIABILITY CORP LLC LIMITED LIABILITY CORP must be entered as "LLC"

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Use “Copy Previous Party” to save time entering parties with similar details.

After clicking Copy, the party details will appear in the relevant fields so that you can edit them before

choosing Add Party. Please note that the very first field, Party, will be blank and the correct party must

be chosen by the user. Often the first party for a document is the second party for a subsequent

document, so the Party field does not fill automatically, to avoid inadvertently entering the wrong party.

If you would like to copy multiple parties without editing their details, you can check the Copy Multiple

Parties checkbox. You can then check the appropriate boxes for the parties you would like to copy as

either a first party or a second party. After checking the parties to copy, click Copy in the lower right

corner to copy the parties directly into the grid, without first editing them in the data entry fields. In the

example below, John and Jane Jones were both Grantors (first parties) to the previously entered deed,

but are now being copied as the Appointor (first party) and Appointee (second party) to the subsequent

Power of Attorney.

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If you enter a party frequently, such as Mortgage Electronic Registration Systems Inc (MERS) or a bank

that you frequently represent, you can save that party to your address book. Then the next time you

need to enter that party for a document, you can use the Copy Previous Party function to access your

address book and copy the party, rather than entering it each time.

After entering a party and checking the Add to Address Book box, the next time you need to enter this

party for a document, you can click Copy Previous Party and make sure the Include parties from the

Address Book box is checked to easily add the party to the document, as shown below. Entries in the

Address Book can be removed by clicking the Address Book tab in the Copy Previous Party pop-up.

Once you have entered all of the relevant data for a party and

click Add Party, or once you have added parties and click Next

to proceed to the next

page, you will receive an

error message if any

required information was omitted. The system will not know what

parties are present on the document, but it requires that you enter at

least one first party and one second party to the transaction.

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The Property Tab: Entering Property in the PREP System

You must enter each separate tax parcel impacted by your submission as follows:

Please be sure to enter the property address and NOT the mailing/post office address, as

many properties in Westchester County are served by the post office of an adjacent

municipality and therefore have a mailing address in a different city or town than where the

property is actually situated.

Just as you could copy a party, you can also copy a property by choosing “Copy Previous Property” in

the upper right hand corner:

Be careful when entering property details. The property details you enter will appear on the

cover page, on the TP-584 if required, on the RP-5217 if required, and the town will appear

in the Westchester County Clerk’s index. And remember, the property details must be

entered as they appear on the document you are submitting for recording.

Once you have entered all of your properties, choose “next” to navigate to the Taxes tab.

Common question: Why can’t I find the municipality on my document in the PREP drop-down?

The most common reason for a municipality to be missing from the drop-down is that the village,

rather than the town, is listed on the document. The town must be chosen first, before the village

can be chosen. E.G. – If Tuckahoe is listed on the document, the town, Eastchester, must be

chosen from the town drop-down and then Tuckahoe will be available in the village drop-down.

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The Taxes Tab: Calculating Taxes Due and Creating Tax Forms

On the Taxes Tab, PREP will ask you for some details necessary in order to calculate any transfer taxes

or mortgage taxes due in connection with the document you will submit for recording. This is the only

tab in the system that has a different layout depending on whether you are entering a mortgage related

document, or a land transfer document requiring a TP-584 and/or RP-5217. If you are entering a land

transfer document, the TP-584 and RP-5217 will be created on the Taxes Tab.

The Taxes Tab: Mortgage Related Documents

The taxes tab for mortgage related documents (mortgages, registered agreements, etc.) requires that you

enter a small amount of information about the mortgage document and then calculates the base taxes

due. When entering the tax information for a mortgage related document, you must enter a taxable

mortgage amount (new money) that is equal to or greater than 1 cent. If a mortgage affidavit will

accompany the document, the affidavit can be selected from the Exemptions drop-down list after the

base taxes are calculated. If the affidavit entitles the submitter to a full or partial exemption from

mortgage taxes, this exemption will be reflected in the itemized taxes in the lower portion of the screen.

If more information necessary to calculate the appropriate exemption is contained in the affidavit, a pop-

up will appear with fields available for the additional information once you have chosen the exemption

from the drop-down.

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The Taxes Tab: Land Transfers Requiring Tax Forms

When entering a land transfer document which requires a TP-584 and/or RP-5217, the taxes tab requires

more information to calculate the taxes than the mortgage related documents. The information collected

on the Taxes Tab, as well as the Party and Property Tabs, is used to pre-populate much of the

information required on the tax forms. All information required to calculate the transfer taxes must be

entered on the Taxes Tab, prior to creating the actual forms. Once the information is collected, the taxes

can be calculated and all the information collected on the Taxes Tab, including the calculated taxes, is

pre-filled in the tax forms.

Once you have chosen “Calculate Taxes” the transfer taxes due will appear in the lower left hand corner

of the screen:

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Completing Your Tax Forms

You are now ready to finalize your RP-5217 and your TP-584.

Be careful. You should not begin creating your tax forms unless you have all of

the information necessary to complete them. The PREP System will not allow

you to save your tax forms unless all required fields have been completed.

When you are ready to complete your tax forms, begin by clicking on “Create” in the Actions column

next to the return you would like to complete first. The return will appear as a pop-up. If you don’t see

the fields of the form highlighted in blue, click on “Highlight Fields” in your pop-up so that fields to be

completed will be highlighted:

Complete all required fields by clicking in the field and then entering information. Once you have

completed the return, be sure to choose the “Save” button at the bottom of the return.

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Once a return has been saved, the user will have the option to Edit, Delete or Print the return:

If you choose to print the return, please note that it will print with a PREP Support Paper cover page

which must accompany the return when it is submitted to our office.

If you are only creating your tax forms for your closing at this point, choose “Logout” in the upper right

hand corner to complete your PREP session.

If you intend to complete the deed cover page at this point, you can click Next to proceed to the Cross

Reference Tab.

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Entering Cross References

Documents will often have a cross reference if they affect a previously or simultaneously recorded

document. The most common example would be a Registered Agreement (RAG), such as a

Consolidation, Extension & Modification Agreement (CEMA), which would then cross reference all the

previous mortgages referenced by the instant document. If there were any intervening documents, such

as a previous RAG, such documents would not be cross referenced in the PREP System, even if they are

referenced in the document. Only the original mortgages need to be cross referenced. A deed would

typically not have a cross reference, unless it is correcting a previously recorded deed.

To add a cross reference, simply enter the Control Number or the Liber and Page of the document being

referenced and click Search on the right hand side. A pop-up box will appear, displaying the control

number and type of document. If you want to verify that this is the correct document, you can click on

the Control Number to view an image of the document itself. Once you have verified that this is the

document you want to cross-reference, check the box on the right hand side and then click Update in the

lower right corner of the pop-up. The pop-up will disappear and the document you selected will now be

displayed in the document grid at the bottom of the screen. If you inadvertently cross-referenced the

wrong document, simply click Delete on the line for that document in the cross-reference grid.

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Entering Fee Information in the PREP System

One of the major benefits of using the PREP System is that the Fees and Taxes required to record a

document are calculated for the user, greatly reducing the most common rejection reason, incorrect

payment. Fees for recording documents in New York State are calculated based on a statutory recording

fee, a per-page fee and a fee for each cross reference or satisfaction reference. Since the PREP System

already knows the statutory base fee and the number of cross references entered in the previous tab, the

only information required on the Fee tab is the number of pages of the document.

On the Fee tab, count the number of pages in your document and enter that number in the Document

Page Count field, and then click Calculate Fees. Do NOT count cover pages or the pages of your TP-

584 and/or RP-5217 if they are included with the document. Only the pages of the document itself are

to be included in the page count.

After clicking Calculate Fees, PREP will then show an itemized listing of the fees and the total fees due

for the document. If a RP-5217 and/or a TP-584 accompanies the document, the filing fees for these

documents will also be reflected in the itemization and the total fees due.

Fees for Satisfactions of Mortgages will also include “Satisfaction References” which are similar to

cross references and are explained on the next page.

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What are Satisfaction References?

Satisfaction References are references within a Satisfaction of Mortgage to any previously

recorded documents affecting the mortgages being satisfied. These are different from Cross

References, which refer to the original mortgage(s) being satisfied. The number of Satisfaction

References must be entered on the Fee Tab only when creating cover pages for a Satisfaction of

Mortgage.

When counting Satisfaction References, it is necessary to first identify all previously recorded

documents affecting the mortgages. Then the number of mortgages affected by each previously

recorded instrument must be counted. For example, if two mortgages were consolidated and

they are now being satisfied, there would be two Satisfaction References (2 mortgages

consolidated) and two cross references (the 2 original mortgages).

Another example will help illustrate how to count Satisfaction References and Cross References:

Bank A

Mortgage

1 (1 Cross Ref)

Bank A

Consolidation (2 Sat Refs)

Bank A

Consolidation (3 Sat Refs)

Bank A

Assignment (3 Sat Refs)

Bank A

Satisfaction (3 + 3 + 3 Sat Refs)

(1 + 1 + 1 Cross Refs)

Total = 9 SR & 3 CR

Bank A

Mortgage

2 (1 Cross Ref)

Bank B

Mortgage

3 (1 Cross Ref)

SR SR

SR SR SR

SR SR SR

CR CR CR

Bank B to Bank A

Assignment (1 Sat Ref)

SR

3 Cross References

3 Satisfaction References

3 Satisfaction References

3 Satisfaction References

Total:

3 Cross References

9 Satisfaction References

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Entering Record and Return Information

The final tab in the PREP System is the Record and Return (R&R) tab. After a document is recorded by

this office, we retain a digital copy of the document and return the original document, or a digital image

if the package was eRecorded. The address of the intended recipient of the recorded document is

entered in the R&R tab and is required whether the package is eRecorded or recorded in hard copy.

The name and address of the recipient can either be typed into the fields provided, or you can click on

the Open Address Book link to choose a recipient from your R&R Address Book. Upon creation of

your account, your own address is automatically included in your R&R Address Book. To add a

recipient to the Address Book, check the Save to Address Book checkbox after entering the recipient’s

info. The next time you enter a document and arrive at the R&R tab, the new recipient will be in your

address book, avoiding the need to reenter his or her address.

If there is a particular address you use frequently, you can click Set Default and then that address will

automatically fill the Record and Return address fields for all subsequent documents.

If you have a mailbox in our Land Records Division and prefer to pick up the document at our office,

you may check either or both the boxes for Pickup if Rejected or Pickup if Recorded. While all

rejections are returned to the submitter and all recorded documents are returned to the R&R recipient,

some people opt to pick up the document upon rejection, recording or both. Please contact the Land

Records Division of this office if you would like to set up a mailbox for in-person pickup of documents.

After entering the R&R information, you have completed the cover page and you can click Finish in the

lower right hand corner to complete the cover page and return to the My Packages screen.

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Entering Payment Details After you have entered the data for all your documents and created any necessary tax forms for your

package, you must then enter the details of how you will be paying fees and taxes. These details are

then compiled into a Payment Cover Page, which is the summary sheet for the entire package. The

Payment Cover Page lists all the documents in the package, the associated fees and taxes to be paid, and

the method(s) of payment. If you are eRecording your documents, it is not necessary to print the

Payment Cover Page, as the payment information is transmitted with the images of your documents and

no printed pages need to be delivered to this office.

On the My Packages screen, all the available options for the package as a whole are on the first line of

the package, containing the Package Description and the Package ID. To create your Payment Cover

Page for the package, click the Pay button on the first line of the package, in the Actions column.

If any of the cover pages for your package have not been completed and you click Pay, you will receive

a message alerting you to the incomplete documents. All document cover pages and tax forms must be

completed before you can enter payment information because the Fees and Taxes are determined based

on the information you enter while creating the cover pages.

Once you finish all your document cover pages and click pay, you will arrive at the Payment screen.

This screen itemizes each document you have added to the package on a separate line. The fees and

taxes for each document are further itemized in three columns for Filing Fees, Mortgage Taxes and

Transfer Taxes, followed by a fourth column displaying the total amount due for the document.

Recording Fees, Mortgage Taxes and Transfer Taxes must each be paid separately, as the monies will be

deposited into separate accounts depending on the purpose (Fees, Mortgage Taxes or Transfer Taxes) of

the payment. If you are paying by check, three separate checks will need to be provided, one for each of

the payment purposes. Though separate payments are required for each payment purpose, a single

payment can account for multiple documents. For example, if you are recording three documents which

require mortgage taxes to be paid, a single check can cover the taxes for all three documents, though a

separate check would be required for the recording fees. You may also use multiple types of payment,

though credit cards may only be used for fees and not taxes.

If you are eRecording your package, it is required that you pay with your ACH account on

record with this office. ACH accounts will be explained in detail below.

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For each payment, you must indicate the Payment Type (cash, check, credit, etc.), the Purpose (Fees,

Mortgage Taxes or Transfer Taxes) and the Amount. Once the Purpose is selected, the Amount pre-fills

with the amount due for that payment. The Amount can be changed, if that payment is being split

between two different forms of payment, such as cash and a check. Depending on the Payment Type

selected, you may be required to enter additional information. For example, if you are paying with a

guaranteed check, you must also enter a check number and a Guarantor, or if you are paying with an

ACH account, you must indicate which account you are paying from.

Once you have entered all required information, click Add Payment, to add the payment information to

the payment grid. You’ll notice that the line for Total Amount Due will reflect a deduction of the

amount of the payment you entered. Until you have entered all the required payments, you will have the

option of printing a Payment Cover Page Draft at the bottom of the screen. Once all the payments have

been entered and the Total Amount Due has been reduced to zero, the word “Draft” will be removed, as

you will now be able to print the final Payment Cover Page. It is easier, however, to click Return to

Your Package Details, which will take you back to the My Packages screen, where you can print all your

cover pages and tax forms at one time.

What is an ACH Account?

An ACH Account is a regular bank account which has been linked to our office’s Finance Department to

transfer Automated Clearing House (ACH) payments. An ACH payment, often referred to as a “virtual

check” is the same type of transfer that you would use to make a credit card or utility payment online by

entering your account information. The major advantage of using ACH is that the correct amount is

transferred every time, so you will never receive a rejection for incorrect payments. Since the correct

amount is deducted automatically, there is never a need to apply for a refund, as it is impossible to

overpay when using ACH. Additionally, if you intend to eRecord documents, ACH is the only form of

payment accepted for electronic submissions. For more information on setting up an ACH account,

please visit www.WestchesterClerk.com and click on Services ACH Debit Accounts.

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How do I add Guarantors to my PREP account?

Uncertified checks of $100 or more for taxes and $500 or more for fees are not accepted by our office.

However, customers may submit letters from guarantors who guarantee uncertified checks for that

customer. To add a guarantor to your account, you may submit a guarantee letter electronically through

the PREP System by clicking on My Account at the top of the screen and then clicking on Guarantee

Letters in the left hand menu.

On the Guarantee Page, if you already have guarantee letters on file, you can assign an existing

guarantee letter to, or remove a guarantee from, other members of your User Group in the lower portion

of the screen. If you don’t have guarantee letters on file yet, you can click Add New Guarantee to be

taken to a screen where you can upload new guarantee letters.

After clicking Add New Guarantee, you will arrive at the Guarantee Letter Upload Screen. You must

first choose the guarantor you would like to add from the drop-down list. If your guarantor is not listed

in the drop-down, please call our Finance Department at 914-995-2140 to have the guarantor added.

Next enter the expiration

date and amount

guaranteed by the letter.

If the letter does not have

an expiration date, click

Never Expires next to the

expiration date field.

You must then scan the

letter into your computer,

click Browse to locate the

scanned image and then

click Upload Letter. Once

you have uploaded the

letter, you must then click

Submit Request to transmit the request and the letter to our Finance Department. Your guarantee letter

will then be listed on the Guarantee Page and can be added to your account.

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Submitting A Package to the Office of the Westchester County

Clerk

Once you have completed all your document cover pages, tax forms and payment cover page for your

package, you are ready to submit your package. The final step before submitting your package is to

either print your cover pages, to be affixed to your documents before delivering them to this office, or to

upload the images of the documents you will be electronically submitting. After printing the cover

pages or uploading the images, you will then click the Submit button on the first line of your package, to

transfer the data, and if eRecording, the document images, to this office.

Printing Your Cover Pages

You can print the cover pages individually by clicking on the Print command on the line for that

document, or you can open a dialogue box that will allow you to print multiple cover pages by clicking

Print on the first line of the package. In the Print All dialogue box, any cover pages that have not yet

been completed appear in italics and have the word Draft in the status column. You can print whichever

documents you like by checking the box next to the document or documents and clicking Print. If you

would like to print all the documents, you can just click Print All, without the need to check the boxes.

Once you have printed all your cover pages and tax forms, you can click Submit on the first line of the

package to submit the data to this office.

Each cover page should be placed atop the corresponding document and the documents should be

assembled with paperclips, NOT staples. Once the documents are received, the barcodes on each cover

page will be scanned, matching the data with the physical document, thereby facilitating the examination

process.

After completing your cover pages and assembling your documents to be sent to this office,

be sure to click the Submit button to transfer the data to this office. You must click submit

prior to delivering your documents to this office, so that the data you entered can be

matched to the documents once we receive them.

Uploading Your Documents for eRecording

If you intend to eRecord your documents, there are some preliminary steps you must take before you

will be able to upload documents:

Set up at least one ACH account with this office. ACH payment is the only method of payment

accepted for eRecording through the PREP System.

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Execute and provide to this office a Registered Submitter Agreement, which is available online

at www.WestchesterClerk.com. You will then be made a registered submitter for eRecording

with this office. This is a requirement of the eRecording legislation and adds a layer of security

by clearly identifying who is electronically submitting documents for eRecording. Setting up an

ACH account is a prerequisite to becoming a registered submitter for eRecording, but the ACH

form can be submitted at the same time as the Registered Submitter Agreement.

When you are creating your package, click Yes when asked if you will be submitting a scanned

image of your document.

When entering your payment details, use only your ACH account for payment of fees and taxes

due. If you specified that you would be eRecording in the last step, and you choose a payment

method other than ACH when entering your payment details, you will receive an error message

that only ACH is permitted for eRecording and you will be prevented from proceeding until

ACH is chosen as the payment method.

Once all the preliminary steps to eRecording have been taken, you will be able to upload your land

records rather than printing cover pages and delivering the documents and cover pages to this office.

After entering all your documents and payment details, instead of clicking Print, you will click Upload

on the first line of your package.

You will then be provided a pop-up which

lists all the documents in your package

with Upload buttons for each document.

For each document, click the upload

button, and in the next pop-up, you will

choose the file of the scanned image to

upload by clicking the Browse button.

In the Choose File pop-up, you must navigate to the

folder where you scanned the documents to be recorded.

The documents should be scanned in either PDF format

or TIFF format. These are the only file formats that are

permissible under the eRecording legislation.

In the example to the left, the documents were created in

Word (.doc) and then after the closing the executed

documents were scanned into the computer, one in PDF

format and the other in TIFF format. You can now

choose the document to upload by clicking on it and then

clicking Open, or you can just double-click the file. If

you inadvertently click on the Word document, the PREP

System will display an error message, instructing that

only PDF and TIFF formats are allowed.

After choosing the document, you will return to the previous pop-up, where you can now click Upload

Document to upload the file to PREP. You can then repeat the process for each subsequent document

until all the documents in the package have been uploaded.

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You will see that as you upload documents,

the filename of the document is listed in the

File column of the upload pop-up. You can

click the filename and the document you

uploaded will be displayed. We strongly

recommend, at least the first few times you

eRecord documents, that you click the

filenames and view the documents, to ensure

that you have uploaded the correct document.

If you mistakenly chose the wrong file, you can easily remove the image from the package by clicking

the Remove button on the line for that document in the Actions column, and then upload the correct file.

After uploading all the documents in the package, simply click the Close button in the lower right corner

to return to the My Packages screen. Once you return to the My Packages screen, you can now click

Submit, to transfer all the data, as well as the images of the documents, to this office.

After clicking Submit, a pop-up will appear, to confirm that you intend to submit the documents for

eRecording. Click OK in the lower right corner of the confirmation box to complete the transmission of

data and documents.

If any of the documents you have uploaded have a different page count than the number of pages you

entered on the Fee tab earlier, you will get an error message alerting you to the discrepancy. This final

check is very useful to let you know if you inadvertently attached the wrong file, if you mis-counted the

pages or if any pages didn’t get scanned.

After submitting your package for eRecording, you will be able to check on its status by clicking on

View Submitted Packages. The status will be “Not Received” for about a minute and then it will change

to “Examination”. Once the package is examined at this office, you will receive an email with the

recorded documents attached. The recorded documents that you receive via email will each have a

Recording and Endorsement sheet with a time and date stamp attached to the front of the document.

If, upon examination, any of the documents in your package are rejected, you will receive an email

notification with the rejection letter attached. Your package will be returned to your My Packages page

so that you can make changes to the data, the documents, or both.

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Assigning Your Package

If you have started creating a package but would like another PREP user, such as a title company, to

complete and submit your package, you can assign your package to another PREP user. The user’s

account must be set up to allow receipt of assigned packages either by checking the “Yes, I will accept

assignment of packages” checkbox when creating the account or by checking the box on the My

Account screen and clicking Update.

To assign a package to another user, click on “My Account” at the top of any screen:

Then choose “Assign Packages” from the menu on the left of the screen:

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The Assign Packages Screen will appear and you can proceed as follows:

We strongly recommend that you reach out to the party to whom you are assigning the

package to confirm the name of the PREP account to which you are transferring the package.

Some companies have similar names and some companies have multiple accounts for

different offices.

Warning: Once you have assigned a package, you will no longer be able to view the

package. If you need the package back for any reason, you will need to contact the user you

have assigned it to and request that he or she assign it back to you.

Once you have successfully assigned your package, you will receive an Assignment Confirmation which

you should print or save to your computer:

Why would you need the Assignment Confirmation? We created the Assignment

Confirmation in response to a concern raised by the title companies. Title companies will

need access to the PREP package created by a Seller’s attorney in order to submit the

returns and closing documents for recording.

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A View of PREP from the County Clerk’s Office

We hope that providing you with an understanding of how we review your documents will help you to

avoid rejection of your submission.

PREP Intake

The first employees to review your hard copy submission are our intake staffers. They are going to

review both your documents and your payments. They are performing a careful but limited review

before sending your documents off to be scanned and your payments off to be processed by our Finance

Unit. Packages submitted electronically for eRecording bypass the intake stage and go straight to

examination.

The PREP Intake Staffer will review your payment to be sure:

The details listed on your Payment Cover Page match the payment submitted

For example, if you have indicated you are submitting a bank, certified or official

check, the intake staffer will be sure that your check is in fact a bank, certified or

official check.

All payments have been received

Your check is made payable to our office

Your check is not stale-dated

Your check is signed

If you have indicated a cash payment, a receipt indicating the correct amount is

attached

Tip: Payments via ACH debit do not require review and are therefore a preferred

payment method. Consider setting up an ACH account and giving it a try. We think

once you have made an ACH payment, you will see the benefits.

The PREP Intake staffer will review your documents to be sure:

All signatures are original

Any required seals are present

Required support papers have been submitted

The document is suitable for scanning

All staples have been removed

PREP Scanning

If your documents are accepted at Intake, they will move from Intake to Scanning. We scan all land

records in our office so the move from Intake to Scanning should occur within a few hours.

Please be sure that the documents you submit to our office are suitable for scanning. We always make

our best efforts to move the process forward, but if your documents are illegible, we will not forward

them to scanning.

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PREP Examination A full review of your land records package takes place in examination. Our examiners will be reviewing

both the imaged document you have submitted and the details you have entered into the PREP System:

Warning: Any document with a substantive recording defect will be rejected.

However, incorrectly entering information in the PREP System can also lead to

your document being rejected so please be careful when entering information into

the PREP System.

Why are documents rejected? Some of our common rejection reasons include:

The document does not recite the addresses for the parties.

The document is not dated or the date entered into the PREP System does not match the

document.

A required legal description is missing.

A required city or town is not recited in the document or the city or town entered into the

PREP System does not match the legal description provided.

A required Section, Block and Lot is not recited in the document.

Dwelling type (such as 1-2 family dwelling) is not recited in the document.

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Your document may be rejected for the following reasons which relate to how you entered information

into the PREP System:

Failure to enter all relevant parties into the PREP System.

Failure to enter multiple properties into the PREP System.

You have chosen the wrong document type.

You have failed to enter a cross-reference for a document.

The PREP System has been designed to prevent certain errors. For instance:

Taxes are calculated by the PREP System.

Fees are calculated by the PREP System.

Error messages prompt users who have failed to fill out a required field on tax forms.

Error messages prompt users who try to navigate past a screen without entering

required information.

Information icons provide helpful information for customers.

Our Pledge: We will actively monitor our rejection reasons and make changes to the PREP System in

an effort to reduce the number of documents that are rejected. Our goal is to get documents recorded.

And if you can think of ways we can help customers, please send us a suggestion using the Suggestion

link at the bottom of each page of the system.

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PREP Rejections We are mindful that nothing frustrates our land records customers more than multiple rejections of the

same documents. As a result, all of our rejections are reviewed by a supervisor to be sure that:

● The rejection reason chosen by our examiner is correct.

● The rejection reason is conveyed clearly to the customer.

● Multiple reasons for rejection, if applicable, are all listed.

PREP Financial Reconciliation Packages are not rejected on the basis of an incorrect payment, rather, PREP payments by cash, check

and credit card are initially processed without regard to correctness. They are simply deposited.

If you submitted your package in hard copy, once your package has passed through Intake, Scanning and

Examination, the PREP System will indicate to our Finance staff that your package falls into one of

three categories:

Proper Payment Made: Your documents will be recorded and returned.

Overpayment: Your documents will be recorded and returned. You can apply

for a refund.

Underpayment: Your documents will be accepted, but not recorded and will be

held pending receipt of the additional payment due.

Remember: If you pay by ACH, underpayments and overpayments are never an

issue. Your payment will not be processed until the end of our review when we

know exactly what the fees and taxes will be. eRecorded packages are required to

pay using ACH, so they will never be rejected for underpayment.

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Recording and Return of Documents If your documents meet our recording requirements, the cover page for each document you submitted

will receive a date and time stamp, along with the County Seal and the signature of the County Clerk in

the lower left corner, evidencing that the document has been recorded. Once this stamp is affixed, the

page is considered the Recording & Endorsement Page and is a part of the recorded document:

However, if your documents do not meet our recording requirements, we will only return the

document which has been rejected. The remaining documents will be held in our office. Once the

problem document is returned, all documents in the package will be recorded and returned as requested.

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Further, if only your payment is problematic, only your payment will be returned to you. We will hold

your documents until proper payment is submitted. Once your payment is processed, your documents

will be recorded and returned as requested.

Warning: Our office is willing to hold “accepted” hard copy documents as we

do not want to re-examine re-submitted documents as this is inefficient.

However, we cannot hold documents indefinitely. Therefore “accepted”

documents which are left in our office for more than 30 days will be rejected and

will need to be resubmitted. This only applies to hard copy submissions and not

electronic submissions, as there is no physical document for us to hold.

PREP Package Status and Trouble-Shooting

It is important to our office that you can quickly, easily and accurately see the status of any PREP

Package. You will be able to see in real time whether your package is in Intake, Scanning or

Examination. You will also be able to view rejection reasons as soon as they are issued. We hope that

you will use features of the PREP System to track your package through the recording process and we

hope that alerting you quickly to rejections will help to speed up overall recording time when a

document needs to be re-submitted to our office.

Viewing the Status of Submitted Packages To view the status of a package, choose “View Submitted Packages” from the My Packages screen:

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You will then see a grid similar to the My Packages grid:

You will not see rejected packages in this grid as rejected packages are returned to your My Packages

grid for action.

Viewing Rejection Letters

A rejected package will return to your current packages grid upon final rejection by our staff:

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If you click on the package description to expand the details and then click Rejected on the first line, you

will be able to view the rejection letter. If this is a hardcopy submission, you will also receive the

rejection letter in the mail with the rejected document and if it is an electronic submission, you will also

receive the rejection letter via email.

The rejection letter will list a specific reason or reasons for the rejection of your document or payment.

We hope that being able to view it as soon as it is issued will help improve recording times. A portion

of a rejection letter follows:

PREP Email Alerts The PREP System will provide you an email alert when your package is recorded. If your package was

submitted electronically and eRecorded, you will receive the full recorded document as an attachment to

the email alert.

Email alerts will be sent to the e-mail address on file for the user who submitted the document.

Resubmitting Rejected Documents

Once a rejected package has been returned to your active packages grid, you can treat it like you would

any current package:

Correct either the document itself or the information entered into PREP

For hard copy submissions, reprint cover pages for documents you are re-submitting

For electronic submissions, rescan and upload any corrected documents

Be sure to click “Submit” in the PREP System

For hard copy submissions, deliver your package to our office

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Refunding Overpayments

If you have overpaid for your package, we will record your documents and alert you via email that you

have overpaid. You will be able to submit a request for a refund of your overpayment by clicking My

Account at the top of the screen and then clicking the Refunds button on the left side.

On the Refund screen you will see a listing of any packages that you overpaid. From this listing, you

can either request that the overpayment be refunded, or you can click Decline if you do not intend to

apply for a refund for the particular package. You can also see the status of any previously requested

refunds in the listing at the bottom of the page.

If the refund is to be sent to a different location than the

name and address associated with your PREP account,

you can click Edit to change the name and/or address to

which the refund should issue.

After making any necessary changes to the recipient address, click Print

to generate the form and print it. Then click Request to transmit the

data necessary to process the request. Finally, sign the form and mail it

to this office at the address at the bottom of the form.

If this request has not been received within thirty days, the overpayment

will be turned over to the County. Once a month notifications are

emailed out encouraging customers to apply for refunds of

overpayments from the prior month. If a refund is being requested

because the package will not be recorded, customers can contact the

Finance Unit to ask that a particular package be released for refund

(914-995-4498).

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Correcting Underpayments If you have underpaid for your package, we will not be able to record your documents until you have

submitted the remaining amount due. Once we have confirmed that you have underpaid, the package

will be returned to your active packages grid. Please enter the details for your payment due, print your

Payment Cover Page, submit your package and forward your Payment Cover Page and payment to our

office.

If you are correcting an underpayment by paying the balance with a credit card, you must print the

payment cover page and mail it to this office to alert us that the payment has been made and to finish the

recording of the document.

Questions or Concerns about PREP?

Let us know:

PREP Help Line: (914) 995-3111

Monday – Friday 8am – 5pm