The Physician Referral Pathway

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1 The Physician Referral Pathway Overview: The Exercise is Medicine (EIM) initiative launched in 2007 calls on healthcare providers to assess and review every patient’s physical activity program at every visit. Since its inception, EIM has received continued support and promotion throughout the fitness industry. The Worldwide Survey of Fitness Trends for 2011 identifies physician referrals as 10 th on the Top 20 list. Physician referrals can connect patients--your potential members--with facilities and fitness Individuals are More Likely to Exercise When Physicians Use the Prescription Pad to Order Physical Activity How can facility owners and managers position their business to include the physician referral pathway? In this overview, we will examine the opportunity structured physician referral programs (SPRP) offer facilities, the development challenges, important tips for success, and expectations to grow revenue as a result of a well-designed and implemented physician referral program. March 2011 Cary Wing, EdD – [email protected] Medical Fitness Consultant and Expert for Fitmarc

description

Cary Wing, EdD and Fitmarc's Director of Business Development for Medical Fitness, explains how a physician's referral can connect patients-potential members-with fitness facilities.

Transcript of The Physician Referral Pathway

Page 1: The Physician Referral Pathway

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The Physician Referral Pathway

Overview: The Exercise is Medicine (EIM)

initiative launched in 2007 calls on healthcare

providers to assess and review every patient’s

physical activity program at every visit. Since its

inception, EIM has received continued support

and promotion throughout the fitness industry.

The Worldwide Survey of Fitness Trends for 2011

identifies physician referrals as 10th on the Top 20

list. Physician referrals can connect patients--

your potential members--with facilities and fitness

professionals in the community.

Individuals are More Likely to Exercise When Physicians Use the Prescription Pad to Order Physical Activity

How can facility owners and managers position their

business to include the physician referral pathway?

In this overview, we will examine the opportunity

structured physician referral programs (SPRP) offer

facilities, the development challenges, important

tips for success, and expectations to grow revenue

as a result of a well-designed and implemented

physician referral program.

March 2011Cary Wing, EdD – [email protected]

Medical Fitness Consultant and Expert for Fitmarc

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The Opportunity

Opportunity: Establishing relationships with physicians

enhances a facility’s credibility in the community and

increases opportunities to expand the membership base

and improve member retention. Growing revenue through

the creation of a seamless bridge from medicine to

wellness is an untapped market today. Opportunities

include:

Providing a resource for preventative care

Developing specialized programs such as arthritis and

diabetes education

Tapping into the active aging market

Building a continuum of care with all healthcare

professionals

Facilities Should Use the Power of the Physician to Grow Services Through a Structured Physician Referral Program

Physicians want to refer their de-conditioned or at-risk

patients to local facilities as a pathway for the patient to

implement an exercise prescription. Physicians will write

referrals once they have first-hand knowledge of the

standard of care and support a patient receives. Facilities

can fill this need through proper design, development and

marketing of a structured physician referral program

(SPRP).

March 2011Cary Wing, EdD – [email protected]

Medical Fitness Consultant and Expert for Fitmarc

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The Challenges

The Challenges: There are several components necessary to

implement a physician referral program that may create

challenges for the facility. Many of these are included in the

Medical Fitness Association’s standards and guidelines for

medical fitness centers.

Qualified Staff: Exercise physiologists and other certified

fitness professionals should oversee the program. They have

the expertise to interact safely and effectively with the patient

and communicate appropriately with the physician.

Health Risk Assessments (HRAs): A comprehensive HRA

identifies the client’s risk factors and baseline fitness level.

The information must be used to develop the exercise plan.

Qualified Staff, Health Risk Assessments, and Measuring Outcomes are Key Components for Success

Outcome Measurements: Pre- and post-program

metrics must be measured to ensure individual and

program success, as well as provide benchmarks for

program improvement.

If these basic components are not included, physicians

will hesitate to refer their patients to your facility. And

the bottom line is, they probably will not. Implement,

and test, the required guidelines before marketing the

program to physicians.

March 2011Cary Wing, EdD – [email protected]

Medical Fitness Consultant and Expert for Fitmarc

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Important Tips

The Tools: Physician offices are busy, and, even with

modern technology, it is a challenge to manage the

daily activity of the practice and patients. A fitness

facility should provide a physician with the tools for

easy implementation of the SPRP. A well-designed

platform insures long-term success. Once physicians

are engaged and understand the benefits for patients,

they become champions of your facility. A facility

should provide:

Prescription pads with logos

Patient education materials

Program protocols and a business plan for success

The Fitness Facility Should Seek Tools and Resources for Long-Term Success

Enlisting the aid of a company experienced in the

design and implementation of a SPRP can save

valuable staff time. A company that understands the

physician market, and the referral process, can provide

online management resources, marketing materials,

consulting support and solutions for success when

starting a program.

March 2011Cary Wing, EdD – [email protected]

Medical Fitness Consultant and Expert for Fitmarc

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Conclusions

Recap: A physician referral program is a mechanism to

improve the success of your business. The emphasis on

increasing physical activity and preventing disease

encourages all facilities to evaluate staff, programs and

services to determine the ability to provide a continuum

of care for the healthcare community. With proper

planning and resources, a facility should see significant

growth in both membership and revenue. As one facility

recently reported, 40% of their physician referrals in

2010 converted to full annual paying memberships.

A Physician Referral Program Is a Unique Opportunity to Expand Your Facility and Your Business

Physicians will prescribe exercise. The fitness industry

just needs to provide the pathway and the appropriate

tools to do so.

March 2011Cary Wing, EdD – [email protected]

Medical Fitness Consultant and Expert for Fitmarc

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About Us

About Us: Fitmarc serves hundred of fitness facilities

and thousands of fitness professionals through the

delivery of programs, solutions, consulting and

education. Our team of experts can deliver real world

answers to your facility’s biggest challenges.

Looking to improve operating results at your fitness facility? We can help.

To Learn More:

Visit our website at www.fitmarc.com

Follow Fitmarc on Twitter

Like Fitmarc on Facebook

Call Fitmarc at 800-814-1207

I am here to be your resource and help you

achieve greater success. As the Director of

Business Development for Medical Fitness for

Fitmarc, I have years of experience working in the

medical fitness industry, developing the medical

fitness model, and uniting fitness and healthcare.

Let’s connect so that I can be a resource and

partner for you and your organization.

March 2011Cary Wing, EdD – [email protected]

Medical Fitness Consultant and Expert for Fitmarc