The Perfect Search Engine

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COOKING UP THE PERFECT SEARCH ENGINE @AaronGoldman

description

Kenshoo CMO, Aaron Goldman, searches for the perfect search engine at the MediaPost Search Insider Summit, December 9, 2011.

Transcript of The Perfect Search Engine

Page 1: The Perfect Search Engine

COOKING UP THE PERFECT SEARCH ENGINE@AaronGoldman

Page 2: The Perfect Search Engine

COOKING UP THE PERFECT SEARCH ENGINE@AaronGoldman

CENSORED – YOU HAD TO BE THERE!

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Meet the Chefs

Alan Osetek, Resolution Media

Jason Lehmbeck, DataPop

Vural Cifci, Travelocity

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Meet the Chefs

Alan Osetek, Resolution Media

Jason Lehmbeck, DataPop

Vural Cifci, Travelocity

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Kenshoo: Proprietary & Confidential Information | 5

The Ingredients

1. User ExperienceA. Query FormatB. SERP IntegrationC. SERP Interaction

2. Relevancy Algorithm1. On-Page Elements2. Links3. Social Signals4. Personalization5. Contextual Signals

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Kenshoo: Proprietary & Confidential Information | 6

The Process

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USER EXPERIENCE

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Text (typed keywords)

Voice (think Siri)

Audio (think Shazam)

Images (pictures, QR codes)

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Please rank each of the following "methods" of submitting search queries:

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Query Format

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Text (typed keywords)

Voice (think Siri)

Audio (think Shazam)

Images (pictures, QR codes)

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Please rank each of the following "methods" of submitting search queries:

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Query Format

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Text (typed keywords)

Voice (think Siri)

Audio (think Shazam)

Images (pictures, QR codes)

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Please rank each of the following "methods" of submitting search queries:

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Query Format

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Websites

Images

Video

Maps

News

Products

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Please rank each of the following "assets" that could be returned for a given search query:

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SERP Integration

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Websites

Images

Video

Maps

News

Products

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Please rank each of the following "assets" that could be returned for a given search query:

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SERP Integration

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Websites

Images

Video

Maps

News

Products

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "assets" that could be returned for a given search query:

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SERP Integration

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Links

Refinement tools (sliders)

One-box answers

Recommendations

Transactions (immediately ac-

tionable)

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Please rank each of the following options for how search "results" are returned:

SERP Interaction

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Links

Refinement tools (sliders)

One-box answers

Recommendations

Transactions (immediately ac-

tionable)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following options for how search "results" are returned:

SERP Interaction

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Links

Refinement tools (sliders)

One-box answers

Recommendations

Transactions (immediately ac-

tionable)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following options for how search "results" are returned:

SERP Interaction

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Query Format

SERP Integra-tion

SERP Interac-tion

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0

Please rank each of the 3 "buckets" of UX variables we just covered:

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User Experience Variables - Overall

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Query Format

SERP Integra-tion

SERP Interac-tion

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0

Please rank each of the 3 "buckets" of UX variables we just covered:

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User Experience Variables - Overall

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Query Format

SERP Integra-tion

SERP Interac-tion

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0

Please rank each of the 3 "buckets" of UX variables we just covered:

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User Experience Variables - Overall

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RELEVANCY ALGORITHM

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Title Tags

Keyword Density

Architecture

Receny

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Please rank each of the following ranking "factors":

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On-Page Elements

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Title Tags

Keyword Density

Architecture

Receny

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ranking "factors":

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On-Page Elements

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Title Tags

Keyword Density

Architecture

Receny

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ranking "factors":

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On-Page Elements

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Quality

Quantity

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Please rank the importance of "Volume vs. Value" when it comes to links:

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Links

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Quality

Quantity

0 1 2 3 4 5 6 7 8 9 10

Please rank the importance of "Volume vs. Value" when it comes to links:

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Links

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Quality

Quantity

0 1 2 3 4 5 6 7 8 9 10

Please rank the importance of "Volume vs. Value" when it comes to links:

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Links

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Likes

+1s

Retweets

Other shares

Sentiment analysis (positive or negative)

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Please rank each of the following social "signals":

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Social Signals

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Likes

+1s

Retweets

Other shares

Sentiment analysis (positive or negative)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following social "signals":

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Social Signals

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Likes

+1s

Retweets

Other shares

Sentiment analysis (positive or negative)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following social "signals":

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Social Signals

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Social graph (conntections)

Psychographics (interests)

Demographics

Web history

Search history

Purchase history

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Please rank each of the following ways to deliver search results based on what you "know" about the

searcher:

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Personalization

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Social graph (conntections)

Psychographics (interests)

Demographics

Web history

Search history

Purchase history

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to deliver search results based on what you "know" about the

searcher:

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Personalization

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Social graph (conntections)

Psychographics (interests)

Demographics

Web history

Search history

Purchase history

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to deliver search results based on what you "know" about the

searcher:

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Personalization

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Location

Device

OS

Time of Day

Day of Week

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Please rank each of the following ways to custom-ize search results based on contextual "influence":

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Contextual Signals

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Location

Device

OS

Time of Day

Day of Week

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to custom-ize search results based on contextual "influence":

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Contextual Signals

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Location

Device

OS

Time of Day

Day of Week

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to custom-ize search results based on contextual "influence":

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Contextual Signals

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On-Page el-ements

Links

Social signals

Personalizaton

Contextual signals

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Please rank each of the following "buckets" of a relevancy algorithm:

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Relevancy Algorithm - Overall

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On-Page el-ements

Links

Social signals

Personalizaton

Contextual signals

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Please rank each of the following "buckets" of a relevancy algorithm:

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Relevancy Algorithm - Overall

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On-Page el-ements

Links

Social signals

Personalizaton

Contextual signals

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "buckets" of a relevancy algorithm:

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Relevancy Algorithm - Overall

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ENJOY!What’s Your Recipe?

SurveyMonkey.com/s/PerfectSE

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