The People who Make Organizations Go – or
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Transcript of The People who Make Organizations Go – or
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The People who Make Organizations Go – or Stop!
Group 2
Anuj MahajanApurv Kumar
Christoph ZiegnerHemant Yadav
Indrashish GhoshalJaya Sharma
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Informal Networks
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The Central Connector
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The Central Connector
• The go-to people• Research study: Spend more than an hour a
day helping others• Important for company to recognize and
acknowledge their efforts• Can be negative influences by being the
bottleneck, hoarding information or playing politics
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The Boundary Spanner
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The Boundary Spanner
• The Roving Ambassadors• Important role in sharing expertise and
establishing strategic alliances across different informal networks
• Requires breadth of intellectual expertise, contacts and high sociability
• Positive role in coordination
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The Information Broker
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The Information Broker
• Connectors of sub-networks
• Disproportionately important- role similar to central connector with fewer direct links
• Too much reliance can cause dependence- departure of the broker can tear the network apart.
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The Peripheral Specialist
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The Peripheral Specialist
• The Outsiders
• Possess very specific technical knowledge or skill
• Forcing them to socialize often has adverse effects since they tend to lose focus
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Personal Network Management
• Tool to promote connectivity• Four dimensions to measure a network• Extent to which managers seek out people
within or outside their functional areas• Degree to which hierarchy, tenure and location
matter• Length of time of connections• How much the connections depend on the
manager’s schedule
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Thank You!