The Open Group Conference Mobile Commerce...

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The Open Group Conference

Mobile Commerce 200010-11 April 2000 (extending to 14 April for Members)

The Hilton London Metropole located at 225 Edgware Road, London W2 1JU, UK.

Supported by The Mobile Data Association

Mobile Commerce 2000




The Open Group, its sponsors- Compaq, Fujitsu, Hitachi, HP, IBM, Fujitsu Siemens, Sun, its100+ members, and TheMobile Data Association (UK)invite you to a uniqueconference: no blue skies, no“wouldn’t it be great if” visionafter vision. Hear industryleaders converse and reporton today’s mobile commercetechnologies: solutions,implementations, struggles,and successes. Gatheractionable information that can have an immediate impact onthe strength of your mobilecommerce strategy.

This two-day conference willaddress the Mobile Commerce marketplace by examiningcase studies, considering theeconomics, and discussing the future direction.

Hilton London Metropole,London, April 10-12, 2000

Speakers from organizationsdriving and using mobilecommerce include: SunMicrosystems, Orange, Nokia,DTI, Global Mobile CommerceForum, Boeing, Reuters, AOL,Cisco, Sonera SmartTrust,Ericsson and more.

Day 1: Monday Plenary

09.15 Opening Address

Allen Brown, President and CEO, The Open Group

09.30 Why Mobile Commerce Creates NewElectronic Commerce Opportunities

Kenny Hirschhorn, Group Director of Strategy, Imagineeringand Futurology, Orange PLC

Orange’s vision of the future where Mobile Commerce andElectronic Commerce are preeminent. Highlighting theinherent limitations of mobile devices and the ways tosurmount them through good service design.

10.00 The M-Commerce Market Imperative

Jenny Searle, Director, Information Society Initiative (ISI),UK Department of Trade and Industry

Mobile Commerce applications are a reality today. Theubiquitous GSM standard provides a common platform forwidespread deployment and adoption of new services thatare delivered to a wide variety of mobile devices. Europe isleading the way and the UK government is examining whatimpact mobility will have on the public and private sectors.

10.30 Coffee11:00 Extending E-Commerce to the MobileWorld

Mike Herman, Chairman, Global Mobile Commerce Forum (GMCF)

What are the enabling technologies for E-Commerce in themobile world? This presentation will highlight theimportance of Client-Agent-Server technology, lookingbeyond WAP to other implementation issues. He will alsoaddress the need for standards, and examine regionaldifferences in the rate of adoption of mobile services.

11:30 Business with Integrity - Case Study

NatWest Bank (Speaker to be confirmed)

NatWest has made mobile banking a key part of theircustomer retention/acquisition strategy. Our speaker willdetail NatWest’s implementation of security solutions thatwill allow the bank and its customers to adopt new serviceswith trust and confidence.

12:00 Wireless Security - Discussion Panel

Mike Herman, Vice President Mobile Commerce, ThyronLtd.

Philippe Vrignaud, Marketing Manager, SchlumbergerMobile Communications

Heikki Heinaro, Director, Mobile E-Business, NokiaInternet Communications, Nokia

Stefan Engel-Flechsig, Managing Director and GeneralCounsel of Sonera SmartTrust Germany

This panel will examine the existing and planned securitysolutions that will enable Mobile Commerce.

Moderator: Stephen Farrell, Chief Security Architect,,Baltimore Technologies & PKI Forum

13.00 Lunch plus the Solutions Expo14:15 Experiences in deploying aCompany-wide Wireless Architecture - CaseStudy

Richard H. Paine, Advanced Computing Technologist,Applied Research & Technology, Shared Services Group, The Boeing Company

This presentation highlights the challenges deployingwireless technologies in a large IT organization. What didthey learn? What does a company-wide wireless architecture deliver in cost/savings benefits?

14:45 Conflicts and Overlaps in WirelessLAN Standards - Discussion Panel

Ulf Tornqvist, Manager, Business Development, WirelessLAN Systems, Ericsson

Phil Belanger, Vice President, Wireless BusinessDevelopment, Waveport, and Chairman, Wireless EthernetCompatibility Alliance

This panel discusses existing wireless LAN technologies,emerging technologies (IEEE 802.11, HIPERLAN2, andBluetooth), potential conflicts between competingtechnologies and the steps being taken to resolve thoseconflicts.

Moderator: Gregory Gorman, Director, Wireless and MobileProgram, The Open Group

15.30 Coffee16:00 Content Presentation & Transformation

Paul Kitchen, Marketing Manager, Reuters Wireless

The provision of content for mobile devices and theproblems of supporting different presentation formats willbe highlighted. Is there a role for common standards inreducing the cost and inconvenience of multipletranslations?

16:30 Device Independent Content Provision -Panel Discussion

Richard Jelbert, Chief Technical Officer, Argo InteractiveLtd.

Gregory Garrison, Director AOL Anywhere & AOLPlus, AOL Europe

Jason Hertling, Director, RazorFish CyberLab Finland

This panel will enumerate their experiences in reformattingand repositioning content. The inherent limitations differentmobile devices have in displaying content will be discussed.

Moderator: Mike Short, Chairman Mobile Data Association and Director, International Affairs & Strategy, BT Cellnet

17.30 Close18.00 - 19:30 Solutions Expo and NetworkingReception

Please note that the speakers, titles, and timings are subject tochange. For the latest picture see The Open Group web site at www.opengroup.org

Mon/Tues 10 & 11th

April


Day 2 Tuesday Plenary

09:15 Hurdles to Mobile Commerce Success

Dr Jeff F Rulifson, Director, Networking and SecurityCenter, SUN Microsystems Laboratories and Chair, TheOpen Group Governing Board

Perhaps Mobile Commerce will not be the hugeopportunity that most foresee…. The Open Group’schairman will challenge the industry to address several keyhurdles to making mobile commerce the businessopportunity of the decade.

09:45 Extending Corporate Data to Wirelessand Mobile Devices - Case Study concerningthe Bank of Scotland

Martin Williamson, Business Solutions Manager,Attachmate Consulting

Corporate data resides on thousands of host systems. Thisspeaker will present one approach to providing real-timemobile access to enterprise data that has been implemented at several corporate customer sites.

10:15 Data Synchronization - Panel Discussion

Douglas Heintzman, Manager Standard Initiatives, IBMPervasive Computing

Siad Mohammadioun, Chief Executive Officer, Synchrologic

Gareth Hughes, Director, Psion PLC

A key component of managing business applications suchas email, calendaring, and productivity tools in a mobileenvironment is data synchronization. This panel willexamine how this issue has been addressed, and whatefforts have been undertaken to build interoperableplatforms.

Moderator: Peter George, Director, Wheatstone ConsultingLtd.

10.45 Coffee11:15 End to end connectivity & IP - CaseStudy

Graham Heaton, Technical Director, BrandCommunications Ltd.

This speaker will describe a case study on end-to-endconnectivity by strategic use of the Internet Protocol.

11:45 Mobile IP - Discussion Panel

Irwan Owen, European Sales Manager, NetMotion, WRQ Inc.

Arthur Feather, Cellular Architecture Czar, Cisco SystemsLtd.

Siegmund Redl, Marketing Director, Europe, Qualcomm

WRQ will introduce its innovative approach for managingmobile devices from the perspective of a systemsadministrator. Cisco and Qualcomm will discuss theirvisions of 3rd generation networks which will be driven bypacket-switched data and W-CDMA technology.

Moderator: Stef Coetzee, Director, Wheatstone ConsultingLtd.

12:30 The Open Group Wireless & MobileProgram and the Mobile Management Forum

Gregory Gorman, Director, Wireless and Mobile Program,The Open Group

The Open Group is launching the Mobile ManagementForum on April 12th. This forum will address keyimpediments to the seamless deployment of mobile devices into existing enterprise environments. Our director willhighlight key issues we intend to tackle and answerquestions about the goals and ambitions of the forum.

13:00 Lunch and Solutions Expo14:00 M-Commerce Services - Case Study using HP's E-Speak

Telia Mobile (Speaker to be confirmed)

Key corporate partners’ of HP will highlight the use of thee-Speak technology to enable mobile services to theircustomers.

14.30 Proprietary versus Open InteroperabilityStandards - Panel Discussion

Cindy Dahm, Marketing Director, Phone.com, UK

Nokia (Speaker to be confirmed)

WAP technology is propelling a whole new set of mobileapplications and services. One of the key proponents ofWAP will discuss where this key standard is headed.

15.00 Directory and Mobile

(Speaker to be confirmed)

The role of directories will be examined.

15.30 Coffee16:00 Breakout Sessions:

Briefing Session for Members andNon-Members

The Wireless and Mobile Program, and the MobileManagement Forum

Customer Forum for Members

A meeting of buy-side members and a chance to discussuser requirements and concerns.

Supplier Forum for Members

A meeting of supply-side members and a chance to discussmutual concerns and the needs of the users.

17:30 Close17:45 - 18:45 The Open Group Update

Moderator: Mike Lambert, The Open Group

Mike Lambert and colleagues provide an Update coveringRecent Developments in The Open Group. Another inthis popular series on the work of The Open Group.

Mobile Management Forum(Wednesday April 12 - by invitation)

On April 12, 2000, The Open Group will launch the MobileManagement Forum to address the compatibility andinteroperability challenges of managing mobile data devicesand applications. Leveraging the depth and breadth of TheOpen Group’s expertise in enterprise integration, this Forumbrings together leading vendors of mobile and wirelesssolutions and products with corporate and governmentorganizations who are early adopters of wireless technologies.

Working collectively, the Forum members will tackle the keyissues impeding the widespread adoption of wirelesstechnologies into the enterprise environment. Below is anillustrative list of some of the challenges identified by leaders in this market:

Session Management: Defined as a set of activities, oftenwith conditional logic built in, that are executed automaticallywhenever devices establish a connection. Mechanisms such asdata compression and automated recovery/restart in case oflink failure need to be considered to assist in providing dataintegrity, end user transparency and ease of use.

Authorization: Mobile device “pollution” occurs without theappropriate authorization disciplines. There are obvious linksin this domain to both security and directory services which are particular strengths of The Open Group. For example, theprofile of authorization permissions as they relate to users,devices and functions often exist in a central directory. Thiscentral directory needs to be available to and synchronizedwith, the mobile or wireless device. Standards governing theseefforts in the wire-line world need to be extended and adaptedto embrace the needs of the wireless mobile space.

Authentication: A critical aspect of mobile management, alsoclosely linked to security, authentication is the need to ensurethat the mobile device trying to gain access to the corporatenetwork is who or what it claims to be. Corporate networkadministrators are looking for a set of common approachesand standards which give them the confidence to expose thecorporate data or information to mobile users.

Data Synchronization: Synchronization of calendaring andscheduling functions between a PC and a mobile device aretwo of the initial problems facing the vendor and usercommunity. More complex applications specific to mobileworkers extend synchronization needs to include access tocentral databases. These databases support the functionality of mobile devices as well as address decisions about the subset ofcentral data appropriate for a particular mobile user or device. The market abounds with proprietary approaches, but acommon framework or interface layer is critical to simplifyapplication design and integration for corporate users.

Location Services: Mobile devices have the ability to reporttheir location, a capability which is invaluable for the provisionof location-dependent services such as traffic, weather andlocal retail outlet information.

Open Standards are required to establish a common interfaceand thus facilitate interoperability of a multiplicity of solutionsalready appearing in the market place. The power and personal relevance of such solutions is increased when a connection isformed to user profiling and directory services. The Forumwill explore and seek to establish common interoperablestandards.

Contact Gregory Gorman, Director, Wireless and Mobile Program [email protected].

Tues/Weds11/12th

April





The Work of The Open Groupcontinues through meetings of its Program Groups.

The Architecture ProgramGroup is running an OpenSession on Thursday,April 13.

The other program groupsessions are open tomembers of the Program andothers by invitation.

Architecture Program(Thursday and Friday)

Thursday 13th April is primarily devoted to an open publicseminar on The Open Group Architectural Framework(TOGAF) and the Architecture program in which TOGAF is developed. This will be the first time that a TOGAF publicseminar has been presented in the U.K., and it is hoped toattract a number of potential new members.

Friday 14th April is a closed (members-only) day, in whichProgram Group members will receive a number ofbriefings, including one on the extensively revised andupgraded Standards Information Base, and another on a

very interesting prototype jointly developed by the UKNational Health Service, the UK Police IT Organization,and Oxford Brooks University, called the TechnicalArchitecture Builder and Browser (TABB). In additionthere will be an opportunity to review and discuss variouson-going activities within the program.

Contact John Spencer ([email protected])

Security Program(Tuesday through Friday)

The Security and eCommerce Program Group plan tospend some time gathering business and technicalrequirements from two key areas - the mobile sector andthe European Commission directives on privacy and digitalsignatures.

The requirements gathering will involve both the morebusiness-oriented members and the technical members. The Program Group will then consider these requirements inthe light of the existing standards for security - initiallyfrom The Open Group and then from other standardsbodies. The outcome will be the start of new standards andwhite papers to improve domains.

Contact Ian Llyod ([email protected])

Systems ManagementProgram(Wednesday through Friday)

The Enterprise Systems Management Program Group willfocus on three major items.

The Framework for Manageability initiative will enable anymanagement application to interoperate with anymanagement agent. The group will review activities sincethe meeting of the Program Group in January, investigatethe applicability of existing vendor technologies and set outa plan of activities leading up to the development of anarchitecture for Manageability, backed by practical productimplementation.

With the focus of the overall meeting being on issues relatingto Wireless and Mobile Computing, the Program Group willinvestigate how Enterprise Management systems need to beextended to encompass these new technology areas, and howthe Enterprise Systems Management Program will interactwith the new Mobile Management Forum being established atthis meeting.

The Open Group has an open work item related to ServiceManagement. The Open Group is likely to build on the workof other consortia who are already active in this area. Duringthis meeting, the group will examine the work of ITSMF (ITService Management Forum) and ITIL, to establish the extentto which it is possible to adopt their work as the basis forService Management in The Open Group, and how toestablish the co-operative relationship needed to achieve this.

Contact Doug Spindler ([email protected])

Directory(Wednesday and Thursday)

The Directory Program Group will focus on Interoperabilityand Directory Applications. It will work on application casestudies and customer examples, especially in the area of PKI.And it will discuss a "Works With LDAP" certification scheme for Directory Applications. The Program Group will also take a "heads up" look at Directory for mobile applications. WhatDirectory infrastructure does Mobile Commerce need, andwhat can current Directory technology provide? We will findout in London.

Contact Chris Harding ([email protected])

Other activitiesThe Open Group Customer and Supplier Forums meet during the Conference and are included in the agenda for the Tuesday Plenary.

Our next Conference will be on the subject of the DirectoryEnabled Enterprise in Austin, Texas from June 26 - 272000, extending to June 30 for members.

Wed/Thu/Fri12/13/14th

April





This brochure is copyright The Open Group, March 2000

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