The Office of Information Technology

ITA/ISA Monthly MeetingJanuary 10, 2014

Facilitator: Matthew MarrOIT Support Services Manager - Academic Support

The Office of Information Technology

ITA / ISA Meeting AgendaJanuary 10, 2014

Attendees: ITA’s, ISA’s and OIT representativesLocation: Main Building (MB 0.302) with link to Frio Street (FS 2.518)Date and Time: Friday, January 10, 2014 - 2:00pm – 3:30pm

This month we will have a discussion regarding Unified Messaging.  Next, we will hear about Automated Account Management, then dive into Mobile Device Protection software.  Following that, we will hear about OIS updates.  Finally, we will close out with an open discussion/Q&A session.

The Office of Information Technology

Agenda Items Presenter Time Allotted

Unified Messaging DiscussionMary-Margaret EchevarriaOffice of Information Technology Telephone ServicesMatthew MarrOIT Support Services - Academic Support

30 min

Automated Account Management (AAM) Brad CooperOffice of Information Security 15 min

Mobile Device Protection Software Pebby GarnerOffice of Information Security 10 min

Office of Information Security General Updates Lance PritchardOffice of Information Security 10 min

General Updates / Open Discussion Matthew MarrOIT Support Services - Academic Support 10 min

The Office of Information Technology

Office of Info Tech Communication Infrastructure Srvcs

Unified Messaging

• Status Update – Deployed in pilot to OIT and testing is underway

• Features

• Delivery Date – February 10th, 2014

• Expectations for Rollout – phased provisioning approach

• Brief Demo

• Questions and Answers

The Office of Information Technology

Office of Information Security (AAM) (Slide 1)

Automated Account Management (AAM)

What is it?

• AAM is an automated account de-provisioning tool

How does it work?

• Let’s take a further look…

The Office of Information Technology

Office of Information Security (AAM) (Slide 2)

• AAM is triggered when a user separates and their DEFINE appointment is no longer active

• Accounts are partially de-provisioned on the separation date

• Partially de-provisioned consists of:

• Revoking e-mail access

• Hiding the user from the Global Address List (GAL)

• Moving the account to the Pending De-provision OU

The Office of Information Technology

Office of Information Security (AAM) (Slide 3)

• A notification is emailed to the supervisor which includes a link to the AAM tool (https://aam.utsa.edu)

• The supervisor can request an extension for the user to continue accessing their account

• The supervisor can request others be given access to the separated user’s account

• All requests are approved/disapproved by Legal

• An email is sent to the supervisor with the disposition of the request

The Office of Information Technology

Office of Information Security (AAM) (Slide 4)

• After 30 days any partially de-provisioned accounts are fully de-provisioned (if not extended)

• Full de-provisioning consists of:

• Disabling the account

• Removing all memberships (except for applicable student access)

• Removing the user login script

• Moving the account to the Disabled OU or back to the Student OU

The Office of Information Technology

Office of Information Security (AAM) (Slide 5)

• The account memberships are retained in a database if the employee should return at a later date

• Emeritus will have email for life while retired faculty will have it for one year

• If a user gets a new assignment, they will be partially de-provisioned and automatically re-provisioned based on the new appointment

The Office of Information Technology

Office of Information Security

Mobile Device Protection Software

• Prey – http://preyproject.com

• Lookout Security and Antivirus – https://www.lookout.com

• Find My Mobile - http://findmymobile.samsung.com

• Find My iPAD -- http://www.apple.com/icloud/find-my-iphone.html

• Where’s My Droid – http://wheresmydroid.com

• Carbonite Mobile – http://www.carbonite.com

The Office of Information Technology

Office of Information Security

General Updates

• Data Classification now is counted as part of the Computer Categorization percentage

• Desktop Encryption deadlines

• Patch Percentage (still under investigation)

The Office of Information Technology

General Updates

• Reminder – Meeting location, day, and time change for Spring 2014

• Location – MB 0.312 and FS 2.518

• Day – 2nd Friday of every month (except March)

• Time – 2:00 p.m. to 3:30 p.m.

• Huge “Thank you” to Joe Tobares and the Academic Technology staff

Questions and Answers