The Nordic Travel Market 2011

download The Nordic Travel Market 2011

of 19

Transcript of The Nordic Travel Market 2011

  • 8/2/2019 The Nordic Travel Market 2011

    1/19

    Ptential and Pssibilities

    rePrt, MedieMinisteriet 2011

    MeMber of:

    the nrdic utbund

    travel Market

  • 8/2/2019 The Nordic Travel Market 2011

    2/19

    readersguideThe report covers the outbound travel

    market in the Nordic Countries: Sweden,Denmark, Finland and Norway. Differences

    between the Nordic countries are relatively

    small, so all essential points cover all four

    markets. Country speciic information is

    marked in italics.

    All chapters start with a summary of the

    most important points. This is followed by

    a more extensive review of the subject.

    The report is based on extensive research

    carried out in May-June 2011. All research

    sources are listed at the back.

    Why investin the nrdiccuntries?

    no o third largest outboundtravel market eop.

    no o p 90 % more money than the averageEuropean tourist o foo, ommoo o w o o.

    no o 5-6 weeks holiday .

    The level of income in the Nordic countries is generallyhigh o- p of om p o.

    no o the best tourists in the world mof p o fo .

    o 60 % of no pop at least one vacation each year.

  • 8/2/2019 The Nordic Travel Market 2011

    3/19

    cntents

    01: The Nordic

    Travel MarkeT

    03: The ecoNoMic

    SiTuaTioN iN The

    Nordic couNTrieS

    05: iMporTaNT

    SegMeNTS

    02: The Nordic

    couNTrieS

    04: Travel habiTS

    06: bookiNg

    behaviour

    aNd plaTforMS

    P. 06

    P. 10

    P. 24

    P. 08

    P. 14

    P. 28

    intrductin

    Medieministeriet has been working with the

    tourism and travel market for quite sometime, and throughout this period we have

    experienced an increasing demand for more

    information about the Nordic outbound

    travel market among our clients and

    partners.

    This report should answer most questions

    about Nordic tourists and their great

    potential for the global tourism industry. Our

    goal is to introduce Nordic tourists to those

    who do not know them, explain who they

    are, how they act and what they prefer. And

    to explain the great potential of this

    particular market.

    In order to make the report relevant for as

    many parties as possible, it covers general

    tendencies across the four countries. We

    hope this can serve as a foundation when

    planning a strategy towards the Nordic

    market.

    If you want more detailed information, or

    if you want to know more about what this

    means for your destination, country or hotel,

    you are always welcome to contact us.

    Yours sincerely,

    Henrik Koch

    CEO, Medieministeriet

    4

  • 8/2/2019 The Nordic Travel Market 2011

    4/19

    01: the nrdictravel MarketAT TE N NTE

    AE AE ATE, TN 25 N NATANT,TE N EN A TANT AET T-N TAE, AN T TET AET TNAET N EE.

    They are big spendersNordic travellers spend more than USD20 billion on travelling each year.Currently, travel spending per capita inthe Nordic countries is among thehighest in the world, far surpassingspending in Germany and England.

    They are frequent travellersThe high spending power facilitatesfrequent travel, and almost nowherein the world do people travel abroad asoften as the Nordic tourists.

    They journey outside EuropeMore and more Nordic travellers(currently more than 18 %) head beyondthe borders of Europe each year in searchfor leisure and culture.

    They plan more holidaysStatistics show that the Nordic touristsare planning more holiday travels in 2011.

    TE ET TTA recent research study revealed that

    Nordic tourists are the best tourists in the

    world - based on ratings in ive different

    categories:

    1. Willingness to speak the local language

    2. Polite and approachable

    3. Willingness to adapt to local culture

    4. Willingness to try the local cuisine

    5. Give a generous tip

    Nordic tourists take the lead when it comes

    to willingness to speak the local language,

    and they come in second in the next three

    categories: polite and approachable,

    willingness to adapt to local culture and

    willingness to try the local cuisine.

    When it comes to giving a generous tip,

    Nordic tourists are only number four, but

    since they are so well represented in all

    other categories they earn the right to call

    themselves the best.

    suMMary

  • 8/2/2019 The Nordic Travel Market 2011

    5/19

    02: the nrdiccuntriessWeden

    opulation: 9.4 million peopleapital: Stockholm (1,900,000 people)acation: 6 weeks holiday each year

    denMarkopulation: 5.5 million peopleapital: Copenhagen (1,182,000 people)acation: 5-6 weeks of holiday each year

    Finlandopulation: 5.4 million peopleapital: elsinki (1,364,000 people)acation: 5-6 weeks of holiday each year

    nrWayopulation: 4.9 million peopleapital: slo (599,000 people)acation: 5-6 weeks of holiday each year

  • 8/2/2019 The Nordic Travel Market 2011

    6/19

    suMMary

    EENT TAEE ENE

    The level of income in the Nordiccountries is generally high and arecord-high percentage of income isspent on travelling. Nordic tourists percapita travel spending is among thehighest in the world and they travelabroad more frequently than othertourists in the world.

    ver the past ten years, the Nordiccountries have had a noticeably greaterincrease in GDP than the average forWestern Europe, and this is expected tocontinue in 2011. Nordic tourists privateconsumption is also seeing a positivetrend.

    Since there is a close correlation betweenpeoples private consumption andholiday consumption, this will have apositive inuence on the amount ofmoney spent on holiday travels toforeign destinations by Nordic tourists.

    03: the ecnMicsituatin in thenrdic cuntries

    03:ThEECoNoMiC

  • 8/2/2019 The Nordic Travel Market 2011

    7/19

    Private

    cnsuMPtin

    sWeden

    denaMrk

    Finland

    nrWay

    2011

    +2.4%

    +2.1 %

    +2.9 %

    +2.5 %

    2012

    +2.6 %

    +2.2 %

    *

    +2.5 %

    2013

    +2.6 %

    +2.1 %

    *

    +2.2 %

    2014

    +2.5 %

    +2.1 %

    *

    +2.1 %

    2015

    +2.5 %

    +2.1 %

    *

    +2.2 %

    gPd

    sWeden

    denMark

    Finland

    nrWay

    2011

    +3.1 %

    +2.2 %

    +2.9 %

    +2.3 %

    2012

    +2.9 %

    +2.3 %

    +2.7 %

    +2.6 %

    2013

    +2.8 %

    +2.4 %

    *

    +2.7 %

    2014

    +2.5 %

    +2.4 %

    *

    +2.6 %

    2015

    +2.4 %

    +2.3 %

    *

    +2.4 %

    EAT T TE NNTE N A AE

    * Figures not availableSource: xford Economics

    * Figures not availableSource: xford Economics

    High Level of IncomeThe Nordic countries differentiate

    themselves from other countries by

    combining high standards of living and

    a relatively even distribution of income.

    However, the inancing of the Nordic

    welfare model entails a heavy tax burden

    and a major redistribution of income

    compared to most other countries

    throughout the world. The level of income

    is generally high and differences in

    income levels are relatively small in the

    Nordic countries compared to other OECD

    countries.

    The Nordic economy is the 9th largest

    economy in the world, surpassed only

    slightly in size by Canada and Spain. Nordic

    tourists spend almost USD 700 billion

    each year with a record-high percentage of

    that sum pertaining to travel and tourism

    outside their own countries.

    Economic Growth

    Economic growth in terms of gross

    domestic product (GDP) is a good indicator

    for activity in business. This variable has

    an apparent correlation with business

    travel, but it also inluences peoples

    holiday travel. The development in GDP

    has an impact on elements such as peoples

    wages, unemployment etc. and therefore

    also on peoples private consumption, which

    will affect peoples holiday consumption.

    Larger GDP-increase than theWestern Europe-averageOver the past ten years, the Nordic

    countries had a noticeably larger increase

    in GDP than the average in Western Europe

    (the 15 EU countries before enlargement).

    Measured by GDP per capita, the Nordic

    countries have a higher wealth than the

    EU-15. Norways GDP per capita is as high

    as 60 % above the EU-15 average, and

    Norway is actually one of the countries

    with the highest standard of living.

    EAT T NTT ATE NTNPrivate consumption is determined by peoples income to savings ratio.

    * Figures not availableSource: xford Economics

    p , no o o gdP W eop.

    03:ThEECoNoMiC

  • 8/2/2019 The Nordic Travel Market 2011

    8/19

    04:travelhabitssuMMary

    N x AN NEExEENE

    The Nordic tourists travel a lot and theywill be travelling more in 2011 than inrecent years.

    bout 50 % of all their travels are toforeign countries and overseas holidaytravel will become more popular in thefuture.

    The Nordic countries are the third largestoutbound market in Europe.

    Nordic tourists are looking for a warmclimate and cultural experiences whentravelling, while package tours and citybreaks are especially popular.

    They are becoming more and moredemanding and will increasingly look forunique travel experiences in the future.

    In 2009, Swedish leisure travellers spent

    an average of 100 euro per person per day

    In 2005, Norwegians took more than six

    million vacations to foreign countries and

    Norwegian tourists also increased their

    average expenditure per person

    In 2006, Nordic tourists spent 27 billion

    euro on travelling, and that makes

    the Nordic countries the third largest

    outbound tourism marked in Europe, in

    front of France, Spain and Italy.

    On average, each Danish tourist over the

    age of 15 spends about 1,167 euro on

    their holiday (including transport,

    accommodation and consumption)

    Danish tourists aged 24 to 44 are the

    biggest spenders with a travel budget of

    almost 1,340 euro per holiday

    The average holiday budget for Finnish

    tourists in 2010 was about 1,500 euro

    NumbErsdoNTliE

  • 8/2/2019 The Nordic Travel Market 2011

    9/19

    How much do theytravel?Travelling is a distinction from peoples

    everyday life. People from the Nordic

    countries generally experience pressure

    during their leisure time, which means that

    travelling in the future will involve more,

    but shorter trips.

    Nordic people have long holidays

    compared to other countries. 5-6 weeks

    is the average for all four countries. They

    often take 3 successive weeks in the

    summertime, where they have the time to

    travel abroad.

    Generally, tourists from the Nordic

    countries travel a lot and they will be

    travelling more in 2011 than in recent years.

    About 50 % of all their travels are to

    foreign destinations

    On average, around 60 % of people in the

    Nordic countries take at least one holiday

    each year and the numbers are increasing

    During 2009, Finnish residents aged 15-74

    made a total of 5.6 million leisure trips

    abroad.

    In Norway, there has been an increase of 4.6

    % in travelling abroad from 2006-2011 and

    since the millennium, Swedes holiday travel

    has increased by 17.5 %.

    According to new research, 50 % of Swedish

    tourists are planning more travels abroad

    in 2011 compared to last year. The corre-

    sponding igures for Norway and Denmark

    are 42 % and 36 % respectively.

    How much moneydo they spend ontravelling?

    Research shows that Nordic tourists

    spend more money on travelling than any

    other European group and the numbers

    are increasing each year. The research

    also shows that after Germany and UK

    the Nordic countries are the marked that

    spends the most money on travelling in

    Europe.

    Danish travel spending has for instance

    grown 63 % in just three years.

    Swedish tourists holiday consumption in

    2011 is expected to amount to 11.1 billion

    euro, while the Norwegian tourists are

    expected to spend 11.9 billion euro.

    r ow no o pmo mo o o eopop m .

    Nordic tourists spend 90 % more moneythan the average European tourists on

    food, accommodation and attractions while

    away on holiday.

    The average Nordic tourist spends

    more than 1,000 euro when vacationing

    (including transport, accommodation and

    consumption).

  • 8/2/2019 The Nordic Travel Market 2011

    10/19

    When and where dothey travel?

    They travel in the summertimeNordic tourists mostly travel in the

    summer period. Holiday travel lasting

    more than 4 nights typically occurs in July

    and August.

    30 % of all Danish vacations in 2010 took

    place in July and August. This is almost the

    same in Sweden with 32.2 % of all annual

    outbound travel.

    Shorter trips becoming popularTravel patterns are changing, and the

    number of tourists who take more than

    one vacation each year is increasing. For

    instance, they take city breaks in the Easter

    period or autumn holidays, and then a

    longer vacation in the summer or during

    the winter.

    They prefer a warm climateNordic tourists prefer to travel to destina-

    tions with a warm climate where they can

    relax and spend time with family, relatives

    and friends. Experiencing big cities and

    different cultures are other elements that

    attract Nordic tourists when traveling

    abroad.

    Popular destinationsThe most popular holiday destination for

    Nordic tourists is Spain. However, there

    seems to be an increasing interest in

    non-European destinations when buying

    package tours.

    Holiday destinations such as Turkey,

    Bulgaria, Egypt and Tunisia are especially

    popular. Holiday travel to these countries

    is typically about 15 % cheaper and the

    spending money will last longer.

    Thailand is a very popular holiday

    destination outside Europe and Nordic

    tourists are among the most frequent

    visitors to Thailand relative to the

    countries populations. This is due to low

    prices for lights and hotels and the

    possibility for different experiences, which

    is also important for Nordic tourists.

    Approximately one out of four holidays go

    to a destination outside Europe and the US

    is one of the most popular destinations. It

    is mainly in the winter that Nordic tourists

    make these overseas journeys.

    They like a good dealNordic travelers are very aware of

    exchange rates and make good use of the

    possibilities this brings.

    I.e. the low dollar rate encourages them to

    travel across the Atlantic.

    How do they preferto travel?

    The most popular forms of travel among

    Nordic tourists are:

    All-inclusive Package Tours

    City Breaks

    Cruises

    All-inclusive Package ToursAll-inclusive Package Tours are especially

    popular among families with children.

    All-inclusive hotels and holiday apartments

    are popular due to convenience and the

    need to know the exact cost of a holiday.

    t p , m

    of o wo mo o o .

    There is a widespread tendency among

    Nordic families with children to have a

    greater focus on luxury than before. This

    means choosing 4 or 5 star hotels when

    booking. Some travel agencies are also

    experiencing an increase in exclusive

    family travel, such as safari trips where

    parents take their children out on great

    adventures.

    City BreaksGenerally city breaks are popular all year

    round and the increasing supply of low-

    priced lights to popular metropolitan

    destinations has affected city breaks

    popularity among Nordic tourists.

    Destinations such as London and New York

    are the most popular. London is attractive

    because of cheap lights and New York is

    enduringly popular.

    t wp mo nofm w o

    fo ox fo.

    The purpose of this kind of break from

    everyday life is to feel good, eat well and

    do some shopping. Barcelona and Paris are

    also popular all year round destinations.

    CruisesCruises are another form of t ravel that

    Danes dream about in particular, and

    large ships with relative low prices and

    smaller ships with relatively high prices

    are popular.

    How do they preferto stay?

    Statistics show that hotels and similar

    establishments are the preferred type

    of accommodation for Europeans when

    vacationing. This is also applicable to

    Nordic tourists.

    54 % of the Danish tourists prefer to stay

    at hotels when travelling, while 20 %

    lodge with family or friends. 5 % prefer to

    go camping, 9 % want to stay in a rented

    holiday home and 4 % have their own

    holiday property.

    Statistics show that 6.6 million Finnish

    overnight stays were in hotels, which is an

    increase of four percent since 2008. 3.9

    million overnight stays were in rented

    cottages, which is an increase of three

    percent.

    Norwegians also prefer hotels as their

    irst choice of accommodation. 63 % stay

    in hotels followed by campsites, rented

    holiday homes and other commercial

    accommodation.

  • 8/2/2019 The Nordic Travel Market 2011

    11/19

    As people inthe Nordic countries travelmore, theyalsobecome more aware oftheculture and environmentof the places theyvisit, and theyreflectmore on their ownexperiences and lifestyle.

    As tourism develops, there seems to bea shift awayfrom purelyexternal traveldeterminations, such as demographyandclimate towards internal determinations,such as self-developmentandcreativeexpression.

    As travel experiences become richer, theyfeed the desire for more travelling. Peopleare thereforebecomingso-called careertravellers, demandingan endless sourceofnewexperiences and lookingfor deeperexperiences within the communities theyvisit.

    cArEEr

    TrAvEllErs

  • 8/2/2019 The Nordic Travel Market 2011

    12/19

    travel FrMs

    iMPrtantFactrs

    activities

    PreFerred

    transPrt

    sWeden

    Package tourCity breaks

    ClimateCleanlinessCulture

    SunbathingSwimmingShopping

    ir travel

    denMark

    Package tourCity breaks

    ClimateCultureocal People

    elaxingSightseeingShoppingestaurantsir Travel

    Finland

    Package tourCity breaks

    ClimateCulture

    ShoppingSports

    ir Travel

    nrWay

    Package tourCity breaks

    ClimateCleanlinessCulture

    elaxingShoppingSports

    ir Travel

    What do they want?According to new research, there are ive

    important factors when Nordic tourists

    choose a holiday destination.

    Culture and local people

    Cleanliness

    Active holidays

    Shopping

    Restaurants

    Nordic tourists are very similar when

    it comes to their t ravel habits and

    preferences.

    What will they belooking for?

    New perspectivesAs people in general travel more and

    gain greater insights through their own

    experiences and the Internet, they also

    become more demanding in relation to

    future vacations. Overseas travel and

    unique travel experiences are future travel

    trends among Nordic tourists.

    Nordic tourists want experiences that give

    new perspectives in their lives. They will

    still travel to popular Spain, but there willbe an increasing interest and desire to

    travel to more exotic destinations.

    USA and Canada will remain popular, but

    other destinations such as Brazil, Australia,

    Japan and exotic places as Samoa and East

    Timor will be popular travel destinations

    in the future.

    Unique experiencesUnique experiences that have not been

    tried before will become more popular.

    This could be a culinary experience, such

    as cooking local meals.

    Remote destinations are also expected to

    become more popular.

    Sustainability, wellness andauthenticityNordic tourists will be more climate-

    conscious in terms of sustainability and

    they will also search for travel forms thatinclude wellness activities.

    In addition, authentic experiences will be

    popular such as meeting local people in

    their local surroundings and participating

    in volunteer activities. Volunteering is also

    popular since students can accumulate

    points in relation to their education.

  • 8/2/2019 The Nordic Travel Market 2011

    13/19

    05: iMPrtantsegMentsThere are three important segments with

    great potential when entering the Nordictravel market.

    They are:

    Families with children

    Singles with no children

    Empty Nesters

    Travel activity is increasing for all groups.

    This chapter will highlight the most

    important characteristics in terms of travel

    habits and potential.

    Families withchildrenFamilies with children are an important

    segment in the outbound tourism market.

    These families typically use the school

    holidays to be together and to experience

    things together because the parents have

    less and less time.

    Why do they go?The most important aspects for these

    families when travelling are:

    The children should have fun

    The family should have sharedexperiences

    The parents want to relax

    The parents need time with their children

    The children should be active

    Previously, holiday destinations were the

    most important aspect when families were

    choosing a holiday. This is no longer the

    case. There is an increasing tendency for

    families to focus more on luxury, which

    includes booking 4-5 star hotels with

    child-friendly facilities. Families want to

    retain the same good standards that they

    have at home.

    All-inclusive is keyThis is closely related to the fact that all-

    inclusive holidays are becoming more

    popular among families in the Nordic

    region.

    The majority of Nordic tourists who take

    all-inclusive holidays are families with

    children, and the reasons for choosing

    these are convenience and control over

    expenses. Five years ago, only 3 % o f

    all package-tour travellers p referred

    all-inclusive holidays, but the numbers

    are increasing and in 2010, the igure in

    Denmark alone was more than 15 %.

    Holiday destinations such as Egypt

    and Turkey are popular among package-

    tour travellers because of low priced

    all-inclusive offers.

    F o, o 3 % of p-o pf -o, m 2010, dmo w mo 15 %.

    Child friendly and safeAnother important factor for Nordic

    families is that they discover child-friendly

    places when deciding where to stay. They

    consider a place child-friendly when they

    are secure, employ staff with a positive

    attitude towards children, have access

    to water parks, playgrounds and child-

    friendly menus at restaurants.

  • 8/2/2019 The Nordic Travel Market 2011

    14/19

    Singles

    Singles either travel with other singles

    or they go alone, which more and more

    singles are daring to try.

    Single culture is growing, and a large

    proportion of singles have no children.

    This makes singles holiday travel a

    growing industry.

    More and more dare totravel aloneResearch carried out by a dating site

    showed that 30 % of male respondents

    and 26 % of female respondents areopen towards singles vacations and have

    considered taking one.

    Singles holiday travelling is a tendency that

    can be compared to dating on the Internet:

    it was considered taboo 10 years ago, but

    today it is a well-known phenomenon.

    Singles camping is also a new tendency

    that more and more people are trying.

    Why do they go?The advantages of singles holidays are

    freedom and social interaction between

    single travellers. Only 30 % of the women

    and half of the men would travel to ind

    a partner. Instead, the majority choose

    singles vacations in order to ind new

    friends and share experiences.

    Empty Nesters

    Empty nesters are adult couples, aged 45+ with

    no children living at home.

    This group used to focus their time on

    their children and grandchildren, but in

    the future they will spend more time on

    themselves, and the biggest share of their

    leisure time consumption will be on travel.

    i xp mp m

    w m p 21 % of wo popo 2050.

    A growing segmentEmpty nesters are a rapidly growing

    segment globally and in all the Nordic

    countries

    It is expected that the segment will make

    up 21 % of the worlds population by 2050.

    In Denmark, the number of people over 60

    will make up 33 % of the Danish population.

    This makes them very interesting for the

    outbound travel market.

    They have money and areready to spend itEmpty nesters will typically have paid

    off their mortgages, while also owning

    countryside cottages and possibly holiday

    homes abroad. They are generally a

    wealthy segment of society and they spend

    slightly more money than other tourists

    when on vacation.

    They also take longer vacations and most

    of them are able to travel outside of peak

    season, for instance in September, April

    and May since they are no longer working.

    48 % prefer to stay in holiday apartments

    30 % prefer hotels without children

    Why do they go?There are many different types of couples,

    with different needs when travelling.

    Generally, empty nesters are travelling to

    have experiences and they will not waste

    their time relaxing in a hammock. Instead,

    they want to take different trips that

    are more physically demanding, such as

    cycling and hiking in the countryside.

    More than half want to make unusual trips

    to have holiday experiences. Living in the

    centre and dining at restaurants are also

    highly preferred among this segment.

    EEA TAT 56 % mention renewed energy as one

    element they get out of their holiday

    33 % emphasise time for romance

    30 % state they strengthen their

    relationship

    ET NETE AE ANATTATE TAET E T TE AT TAT TE Have a great desire to travel

    Have a lot of money

    Spend more money than the average

    tourist

    Take longer vacations

    Can take vacations outside the peak

    season

  • 8/2/2019 The Nordic Travel Market 2011

    15/19

    06: bkingbehaviur andPlatFrMssuMMary

    NATN EAE NNE E

    The Nordic countries are at the forefrontwhen it comes to penetration and use ofnformation and communicationtechnologies (CT).

    Nordic tourists are therefore wellacquainted with and heavy users of allthe new communication platforms.

    This means that online informationsearches on the nternet are increasingand an average of 60 % book theirvacations online.

    Nordic tourists prefer booking onlinebecause it is exible and they can searchand plan their holiday exactly the waythey want it, and they can do itwhenever it ts their busy schedule.

    The high level of CT penetration alsomeans that social and mobile mediaplay an important role when touroperators are inspiring or communicatingwith potential tourists.

  • 8/2/2019 The Nordic Travel Market 2011

    16/19

    Planning andBooking

    Active Online SearchersNordic tourists gather more information

    than the average European tourist.

    Information searches on the Internet are

    increasing and an average of 60 % book

    their vacations online. In Norway, travel

    and holidays are the most bought or

    ordered products online.

    Booking should be lexibleNordic tourists prefer booking online

    because it is lexible and they can searchand plan their hol iday exactly the way they

    want it, and they can do it whenever it its

    their busy schedule.

    63 % are satisied with planning their

    holiday themselves

    57 % used three or more websites to

    plan their holiday

    39 % will deinitely plan their next

    holiday themselves

    Increased use of online booking also

    means that people have expectations in

    relation to making a good deal, for instance

    when booking a hotel room.

    The women make the decisionsResearch shows that women take the lead

    when vacations are being planned and

    booked. 4-5 years ago only one in four

    women decided on the holiday.

    This is primarily because women are

    more comfortable using the Internet when

    buying goods online, including holiday

    travel.

    Women handle all the preliminary work,

    searching the Internet, reading magazines

    and speaking to friends and relatives to

    gain inspiration about their own vacation.

    r ow wom w o p oo. 4-5 o o o fowom o o.

    Children have some inluence, especially

    when it comes to taking t he initiative, but

    they have less say than their parents in the

    decision making process.

    The most important sources ofinformationThe most important sources of

    information/reasons for choosing a

    speciic destination for Nordic tourists, are:

    1. Been there before

    2. Google.com

    3. Recommendations from friends

    or families

    4. Oficial website for travel agency

    5. Oficial website for hotels,

    attractions etc.

    Whats important?

    Inspiration from the Internet makes up

    three out of ive information sources and

    therefore it plays a very important role

    in terms of searching for inspiration and

    booking a holiday.

    Whats not important?

    The most ineffective information sources

    are TV spots, exhibition visits and travel

    programmes on TV. Nordic tourists clearly

    prefer new communication technologies

    over traditional media.

  • 8/2/2019 The Nordic Travel Market 2011

    17/19

    cuntry/

    ecnMy scre

    5.65.595.435.335.335.305.295.215.21

    1 sWeden

    2 singaPre

    3 Finland

    4 sWitzerland

    5 unite states

    6 taiWan, china

    7 denMark

    8 canada

    9 nrWay

    NE TENExETThe pace of technological advance is

    accelerating and ICT is increasingly

    becoming an essential part of peoples

    behaviour and social networks. Mobile

    phones, smart phones, computers and the

    Internet have opened up new channels of

    communication.

    Several studies show that the Nordic

    countries are at the forefront when it

    comes to ICT penetration and use.

    TE AE AA T TNordic tourists have a high individual

    usage level of ICT tools and the number

    of mobile and broadband Internet

    subscribers, Internet users, PCs, mobile

    phone subscriptions with data access and

    Internet access in schools is high.

    AN TEE EAE?SMarTphoNeS

    AN AATN EE AATNFor smartphones, new travel-related

    apps are constantly becoming available.

    I.e. travel tips, translation apps, cultural

    information, navigation and maps, light

    information and taxi cab services.

    AT NTE N AE EAEThe use of mobile phones and other mobile

    devices makes it easier to make last minute

    bookings, while last minute decisions

    about when and where people want to

    travel will increase.

    With large booking portals and apps

    like hotels near me, it is possible to

    be anywhere in the world and book the

    nearest hotel straight away.

    Social Media

    EE TEEYoung people are developing a wave of

    social media activities. Older generations

    have been inluenced by the use of social

    media and the behaviour of young people

    and are themselves increasingly active

    users of social media.

    Most people in the Nordic countries have

    a personal Facebook proile and are active

    users of the site.

    Norway - 52 %

    Denmark - 46 %

    Sweden - 44 %

    Finland - 35 %

    facebook

    TE ENAE TAENThe sharing of holiday snaps is a popular

    activity on Facebook, and research shows

    that pictures have a very strong inluence

    on Facebookers travel plans.

    52 % state that seeing friends holiday

    pictures had inspired them to book a

    holiday to the same destination

    45 % say that Facebook encourages

    them to visit their friends abroad more

    TwiTTer

    EE AE ?The social networking and microblogging

    service Twitter has rapidly gained

    popularity, especially in USA but in recent

    times the Nordic people have start taking it

    to heart.

    The Twitter application, MySkyStatus,

    lets users automatically share light

    information via Twitter, Facebook or

    LinkedIN while in the air. The site is open

    for all major airlines and the site has

    distributed more than 400,000 status

    updates.

    NETEANEThe Networked Readiness Index is the

    capacity of countries to fully beneit from new

    technologies in their competitiveness strategies

    and their citizens daily lives.

    Source: The Global Information Technology

    Report (2010-2011)

  • 8/2/2019 The Nordic Travel Market 2011

    18/19

    researchsurcesStatistics and reports

    European Commission: Survey on the

    attitudes of Europeans towards tourism,

    2011

    European Travel Commission: Tourism

    trends for Europe, 2006

    Eurostat (European Statistics from the

    European Commission): Inbound and

    outbound tourism in the European Union,

    2006

    Eurostat (European Statistics from the

    European Commission): Tourism Statistics,

    2008

    Ministry of Transport in Denmark: Danish

    Airfreight, 2015, 2005

    Norden (The oficial collaboration of

    the Nordic countries): Nordic Statistical

    Yearbook, 2010

    Statistics Denmark: Denmark in numbers

    2011, 2011

    Statistics Denmark: Spain and Italy as

    favorite destinations, 2010

    Statistics Denmark: Danish Facebook

    habits, 2009

    Statistics Finland: Finnish residents

    leisure trips increased and business travel-

    ling declined in 2009, 2010

    Statistics Norway: Most Norwegians prefer

    to travel in the summer ho liday season,

    2010

    Statistics Norway: More popular to travel

    abroad, 2007

    Statistics Norway: Number of holiday trips,

    by main destination and different criteria,

    2007

    Statistics Norway: Travel Survey, 2005

    Statistics Sweden: The Travel and Tourism

    Industry in Sweden, 2008

    Visit Denmark: Tourism in numbers, 2009

    Visit Denmark: Forecast on Danish

    Tourism 2011-2015, 2011

    Visit Denmark: Mom, dad and kids - rolesand wishes in connection with the family

    vacation, 2004

    Visit Denmark: Market proile of Finland,

    2010

    Visit Denmark: Market proile of Norway,

    2011

    Visit Denmark: Market proile of Sweden,

    2009

    Visit Denmark: Swedish adult couples,

    2005

    Visit Finland: Outbound Travel:

    Ruotsi Sweden, 2010

    Zunia Knowledge Exchange: The Global

    Information Technology Report 2010-

    2011, 2011.

    Databases and websites

    Agri-info.eu (www.agri-info.eu)

    Ministry of Foreign Affairs of Denmark

    (www.udenrigsministeriet.dk)

    New Media Trend Watch (The European

    Travel Commission)

    (www.newmediatrendwatch.com)

    Oficial Site of Scandinavian Tourist Boards

    of North America (www.goscandinavia.

    com)

    Statistics Denmark (www.dst.dk)

    Statistics Finland (www.stat.i)

    Statistics Norway (www.ssb.no)

    Statistics Sweden (www.scb.se)

    Articles

    Check-in (Danish travel magazine): The

    frequency of the Danes restaurants visit on

    holiday, 2011

    Check-in (Danish travel magazine):

    The Danish tourists choose luxury hotels

    on their holiday, 2011

    Check-in (Danish travel magazine):

    Intercon

    tinental routes set a record in 2010, 2011

    Check-in (Danish travel magazine): Star

    Tour wants to focus on couples travels,

    2010

    Check-in (Danish travel magazine):

    All inclusive is a hit, 2010

    Check-in (Danish travel magazine): CHP

    strengthens the intercontinental trafic,

    2010

    Crezcan: About the Nordic travel market,

    2011

    Din Side (Norwegian travel website): Dont

    relax on holiday, 2011

    Fri.dk (Danish lifestyle website):

    Singles travel together, 2008

    Guide 24 (Danish news site):

    The airlines focus on Denmark in 2010,

    2010

    Helsinki Times (Finnish national

    newspaper): Facebook lacks friends in

    Finland, 2011

    Hotels.com: Young Danes dream about

    shopping, sun and thrill, 2009

    Invest in Finland (Finnish business

    website): All-inclusive holiday a growing

    trend among Finnish tourists, 2011

    Invest in Finland (Finnish business

    website): Travel agencies in Finland expect

    a year of growth for foreign travel, 2011

    Invest in Finland (Finnish business

    website): Finlands future pensioners will

    spend more money on travelling, 2010

    Jyllands-Posten (Danish national

    newspaper): Scandinavians are the best

    tourists in the world, 2011

    My News Desk Hotels.com: The Danes

    have 5 weeks holiday, 2011

    New Media Trend Watch (The European

    Travel Commission): Friends holiday

    pictures on Facebook inspire 52 percent to

    book a holiday the same place, 2011

    Rejsefeber (Danish travel website): New

    research, section: activities and prefer-

    ences, 2011

    Rejse Guide (Danish travel website):

    Couples disagree on the destination, 2010Rejseliv (Danish travel website):

    More people choose to travel outside of the

    Euro countries, 2011

    Rejseliv (Danish travel website):

    Travel trends 2010: We want unique expe-

    riences far far away, 2010

    Rejseliv (Danish travel website): Travel

    trends 2010: We want to do it ourselves

    and it has to be unique, 2010

    Stand By (Scandinavian travel magazine):

    Every third has their holiday planned,

    2011

    Skyscanner Flight search: Explore: Travel

    features, 2011

    The Local Swedens news in English: Fast

    facts: Swedes travel habits, 2007

    TIC Travel (Danish online travel

    community): The Danes want to live in

    luxury on their

    holiday, 2011

    TIC Travel (Danish online travel

    community): 3 travel trends in 2011, 2011

    Travelmarket (Danish travel website):

    Danes most popular searches, second half

    of 2010, 2011

    TV 2 Norge (Norwegian national televi-

    sion): The Norwegians have new travel

    habits, 2011

    Zoover World (blog about travel news, tips,

    trends and research): Social media during

    holiday, 2011

  • 8/2/2019 The Nordic Travel Market 2011

    19/19

    A Dmningen 34, 1. thDK-7100 Vejle

    T +45 7023 3577E [email protected]

    A

    AKJAERS.

    D

    K

    1

    17

    3

    0