THE NEXT GENERATION OF IT AND BUSINESS TALENT · PDF file• QTP • Selenium ......
Transcript of THE NEXT GENERATION OF IT AND BUSINESS TALENT · PDF file• QTP • Selenium ......
THE NEXTGENERATIONOF IT ANDBUSINESSTALENT IN APAC
fdmgroup.com
2 3
ABOUT FDMFDM is a FTSE listed global professional services provider with a focus on IT, working with over 160 market-leading clients. We have developed a portfolio of clients from industries including finance, insurance, media, retail, utilities, pharmaceuticals and the public sector, to name a few. Our mission is simple: to help organisations like yours achieve specific business objectives through the provision of quality IT and business services.
Centres in the UK, mainland Europe, North
America and Asia
Leading IT graduate employer
Proud to be championing women in IT
Supplying talent to multiple industries worldwide
Over 160 clients worldwide Championing diversity in the workplace
Committed to our Ex-Forces Programme
Award-winning military friendly employer
AmericasNew YorkJersey CityCharlotte Jacksonville NashvilleWashington DCChicagoRestonOmahaDallasLos AngelesToronto MontrealVancouverMedellín...And more
EuropeLondonLeedsGlasgowEdinburgh StockholmThe HagueBrusselsFrankfurtLuxembourgZurichParisBelfastDublinCorkLimerick...And more
FDM’s Careers Programme provides high-quality training to university graduates and returners to work, transitioning them into careers as professional IT and business Consultants. The selection process is rigorous and only the best candidates make it through our award-winning programme, which combines technical education with industry-standard certifications and professional training. Our Consultants progress to represent FDM on client sites worldwide.
AsiaHong KongSingaporeBeijingShanghaiGuangzhouTianjinShenzhen
AustraliaSydneyMelbourneBrisbane
AfricaJohannesburg
Some of our clients include:
HSBC
Adidas
Standard Chartered Allianz Global Investors GmbH
Societe Generale
CLP AvaloqEPAM SystemsMorgan Stanley
Fidelity Citibank
ANZ
CLSA BNP Paribas
Murex
Bank of America Merrill Lynch
4 5
OUR VALUESSUCCESS STARTS HERE
AMBITION
COLLABORATION
ENERGY
INCLUSIVITY
PROFESSIONALISM
GROWTH
We set ourselves challenging goals and are determined to achieve them.
We work best when we work together.
We thrive on activity and getting things done.
We work to high standards.
We embrace and bring together the best people with diverse backgrounds and experiences.
We like to be challenged and have a willingness to learn, innovate and improve.
CREATING AND INSPIRING EXCITING CAREERS THAT SHAPE OUR DIGITAL FUTURE
Our recruitment team sources talent locally, nationally and internationally
FDM’s dedicated recruitment team visits over 170 universities throughout APAC, Europe and North America every year. We host technical and soft skills seminars, presentations and CV workshops throughout the academic year in order to identify the best talent prior to graduation. A snapshot of universities we recruit from includes:
• Columbia University• New York University• McMaster University• Cornell University
• Stevens Institute of Technology• Ryerson University• University of Toronto• Johns Hopkins University
• University of Oxford• University of Manchester• University College London• University of St Andrews• University of Nottingham• Imperial College London• University of Glasgow• University of Cambridge
• University of Warwick• University of Surrey• Newcastle University• Lancaster University• King’s College London• London School of Economics• Durham University• University of Edinburgh
• Loughborough University• University of York• University of Sheffield• University of East Anglia• City University• University of Kent• University of Leeds• University of Leicester
• The University of Western Ontario
• York University• Carnegie Mellon University
EUROPE
NORTH AMERICA
APAC
• University of Hong Kong• Hong Kong University of Science
and Technology• Chinese University of Hong Kong• Hong Kong Polytechnic University • Nanyang Technological University
• Singapore University of Technology and Design
• Singapore Institute of Management
• Singapore Institute of Technology• University of Technology Sydney
• University of Sydney• University of New South Wales• Western Sydney University• Macquarie Univeristy• Singapore Management
University
FINDING THE TALENT
6 7
Bridging the skills gap
The two year FDM Careers Programme is designed to equip individuals with technical expertise and commercial experience enabling fast-track career progression into the IT industry. The roadmap below is an illustration of the journey that our Consultants undertake. Once they complete the programme, the sky is the limit.
As this award-winning training is fully funded by FDM, our trainees commit to work for FDM for a period of two years following completion. This commitment not only allows FDM to provide guaranteed continuity of service to clients, but also the ability to scale at speed. Once the twenty-four month bond is complete, FDM Consultants can transition permanently onto client sites or can remain with FDM as Senior Consultants.
ProductionSupport Development
TestingProject Support
Business Intelligence Murex Data and
Operations
Business Analysis
Risk, Regulation & Compliance
Excel VBA
Foundation Training Modules
Specialised Training Streams
Professional skills and commercial awareness SQL
Adidas, Avaloq, HSBC, BNP Paribas, RBC, Citibank, Murex, CLP, DBS Bank, CLSA, Societe Generale, Standard Chartered Bank, TD Securities, Bank of America Merrill Lynch, Allianz Global Investors GmbH, ANZ, Fidelity, Morgan Stanley, EPAM Systems...
Placement on Client Sites
Year 3+ options
Transition to ClientContinue career with FDM
Years 1 & 2
1 2
FDM’s programme encompasses a two-year journey that offerscontinuous development and contact throughout each Consultant’s training and placement period.
FDM can offer flexible contract terms to suit client requirements at short notice, providing scalable resource.
With the geographic flexibility of FDM Consultants, we can assist in finding suitable resources for various client sites throughout APAC.
FINDING RESOURCE FORYOUR BUSINESS NEEDS 1
All Consultants have the opportunity to receive technical mentorship from the FDM Academy whilst being placed on client sites.
We work closely with both our clients and staff to identify suitable development plans to enable individuals to reach their full potential.
SUPPORT THROUGHOUT PLACEMENT2
Clients have the ability to transfer resources from FDM contract to permanent after our agreed contractual time frames have lapsed.
BEYOND THE TWO YEARS3
CONSULTANT PLACEMENT JOURNEYTHE FDM MODEL
8 9
• Interview techniques
• Communication skills
• Conflict resolution
• Assertiveness at work
• Time management
• Presentation skills
• Effective report writing
• Improving personal success
PROFESSIONAL SKILLS
SQL
• Table joins, queries
• Statements, schemes, syntax
• Data types
• SQL best practice
• Functions and procedures
• PL/SQL blocks and procedures
• DDL, DML, DCL
EXCEL VBA
• Excel - basics
• Arithmetic, text and date functions
• Lookup functions
• WHATIF analysis
• Charts
• PivotTables and PivotCharts
• Macro recorder
• VBA Excel object model
• VBA subroutines and functions
• VBA IF, WHILE, For Loops
FDM TRAINING PATHWAYS
3 weeks
Business Pathways
Technical Pathways
IT ServiceManagement
Core Technologies• Oracle Database• UNIX (Solaris) and Linux• Scripting• MS Windows Server
Process • Operating System Administration• ITIL Framework• Troubleshooting
Business• Financial Industry Awareness (FIA)
BusinessIntelligence
Core Technologies• Databases: Oracle 10g (PL/SQL), MS
SQL Server 2008 (T-SQL)• Languages: MS BI Technologies• Web: HTML, CSS, JavaScript, XML• UNIX
Design and Analysis Tools• Data normalisation & Dimensional
data modelling• Extract, Transform, Load• Requirements engineering• User experience design
Development Methodologies• Waterfall• Iterative• Agile
SoftwareDevelopment
Core Technologies• Databases: Oracle 10g (PL/SQL), MS
SQL Server 2008 (T-SQL)• Languages: Java SE and EE, COBOL, MS
.NET 4.0 using C#, C++• Web: HTML, CSS, JavaScript, XML• UNIX
Design and Analysis Tools• Object Oriented design pillars and
SOLID principles• Entity relationship data modelling
and data normalisation• Use of Unified modelling Language
(UML) for analysis and design
Development Methodologies• Test Driven Development• Waterfall• Iterative• Agile
Data andOperationalAnalysis
Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA
Business• Trade Lifecycle
Process• Data Analysis
BusinessTesting
Core Technologies• Structured Query Language (SQL) • Advanced MS Excel and VBA
Testing Competencies• ISTQB Foundation • Test Scripting & Execution• Defect Management • UX Testing, UAT, BRT
Testing Approaches• V-Model, Iterative, Agile (SCRUM)• Risk-based Testing• Exploratory Testing• Industry Standards & Best Practice
BusinessAnalysis
Process• BCS Business Analysis Foundation• Modelling Techniques• Requirements Engineering• Investigation Techniques
Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA
Business• Business Case• Risk Management• Stakeholder Management
Project SupportOfficer
Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA
Process• PRINCE2 Foundation• Agile Project Management• Lean Six Sigma
Business• Business Analysis Foundation• Programme and Project Support
Office Essentials• MS Visio and Project• Financial Industry Awareness (FIA)
Risk, Regulationand Compliance
Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA
Process• FATCA• AML• KYC• Modelling Requirements• Investigation Techniques
Business • Financial Industry Awareness (FIA)• Regulation and Compliance
SoftwareTesting
Core Technologies• Structured Query Language (SQL) • Advanced MS Excel and VBA • Languages: VBScript • Web: HTML, CSS, JavaScript, XML • UNIX
Specialist Test Tools• Quality Centre • QTP • Selenium
Testing Competencies• ISTQB Foundation • Test Scripting &
Execution• Defect Management • Manual Functional
Testing • Test Automation
Testing Approaches• V-Model, Agile
(SCRUM)• BDD, TDD• Risk-based Testing• Exploratory Testing• Industry Standards &
Best Practice
MX.3ProductionSupport
Core Technologies• Databases: Oracle, Sybase• XML, XSLT• ITIL Framework• UNIX
MUREX support platform• Financial and Non-Financial Static Data• Technical Troubleshooting • Introduction to MX Viewer • Trade Management• Post-trade Workflows
• Reporting and Accounting• Market Data Interfaces • Trade Pricing and Booking• Profit and Loss in MX.3• Introduction to Simulation
4 - 11 weeks
FDM Careers Programme 7 - 14 weeks training depending on the chosen pathwayThis programme is designed for Graduates
We expect technical excellence with a winning attitude
The FDM Training Academies are designed as ‘model office environments’ which ensures our Consultants can seamlessly transition to a client site and make a difference from day one. Weekly assessments ensure that progress is made and the trainees are achieving the high standards demanded from them in order to be successful.
The training is a blended learning experience combining theoretical knowledge with practical real life application and includes trainer-led classroom work, on-line learning and project-based assignments. The training also includes several industry recognised certifications.
The training takes place at our award-winning Academies in Hong Kong, Singapore, London, Leeds, Glasgow, Frankfurt, New York, Reston and Toronto. FDM has also set up “pop up” Academies for bespoke client programmes in locations near the client site.
10 11
FIT FOR PURPOSE: BESPOKE PROGRAMMES
DevOps
Core Technologies• Java Web and EE• Jenkins• Puppet• Virtualisation / VMWare
Best Practices• OOP Principles• SOLID Principles• Design Patterns• Code Security
Process• Continuous Integration • Continuous Deployment• Scrum Master Certification
Core Technologies• Java• SQL• Hadoop and Big Data Foundations• Hortonworks HDP Operations Certification
Process• OOP / SOLID Principles• ERD• UML
Methodologies• TDD• Waterfall• Agile• Iterative
Core Technologies• SQL• Advanced Excel and VBA
Process• Data Marts and Warehousing• Approaches: Inmon vs Kimball• Data Modelling Fundamentals• UML and ERD• Project Management• Stakeholder Engagement
Business• Client Specific Domain Knowledge Training• Finance and Investment Banking
FDM has worked in collaboration with clients to develop a number of tailored course programmes. Following the completion of FDM’s standard foundation training, here is what some of the bespoke programmes have covered:
Hadoop
Data Modelling
Core Technologies• Advanced Excel and VBA
BusinessLaw and Regulation - UK and Ireland• Anti-Money Laundering• FATCA• Foreign Bank and Financial Accounts
Accounting FundamentalsTax Operations• KYC / Due Diligence• Reporting Responsibilities
FATCA Tax Ops
InfoSec / Cyber Security
Core Technologies• UNIX• Advanced Excel and VBA
Process• Networking• InfoSec• ITIL
• Cyber Resilience• Advanced Cyber Security• Infrastructure
Salesforce
Core Technologies• SQL• Advanced Excel
Process• UML and ERD• Salesforce Platform Administration• Salesforce ‘Click not Code’ Configuration
Business• Business Analysis Principles and Techniques• Financial Industry Awareness• Business Process Modelling• CRM Sales and Support Processes
001100000111100010
The Getting Back to Business Programme is specifically designed to provide employment opportunities for high-calibre individuals who have taken an extended break in their career, facilitating their re-entry into the workplace. Our programme identifies and reskills talented people in IT and business specialities, preparing them to work onsite with our clients. The FDM Getting Back to Business Programme uniquely helps our clients diversify their workforce, tapping into a rich pool of talented professionals who already have experience in business.
The Getting Back to Business Programme Team focuses on assessing previous experience, career aspirations, character, transferable skills, and motivations for returning to work. Using a tailored blend of specialist training and on-going support, the Programme builds upon leadership and management experience as well as IT and business knowledge.
Excel VBA
Compliance and Risk Management
ITIL (certification)
Week 1
Week 2
Week 3
Week 4
Week 5
Week 6
Week 7
Week 8
Advanced Training Programme 8 weeks trainingThis advanced training programme is uniquely streamlined for returners to work who already possess prior IT and business experience.
SQL (certification)
PRINCE2 (certification)
Finance and Regulation
Business Analysis
Professional skills development
APAC GIS Communications ManagerMarket Data Engineer
Support ManagerBusiness Support Analyst
Prospective roles include:Senior PMOProject Analyst
BACK TO BUSINESS PROGRAMME
12 13
Our Consultants are at the core of FDM’s business model and are our greatest asset. In order for our Consultants to become one of your greatest assets, we provide a fully-managed resource service so that both FDM Consultants and clients have the support required for a seamless service. As part of FDM’s commitment to the ongoing development of our Consultants, we continue having regular contact with them on-site to monitor and assess progress and performance and also identify further training needs in line with client requirements.
SUPPORT AND ENGAGEMENT
Awards
• The Job Crowd - Top 100 Companies For Graduates To Work For 2016/17
• TARGETJobs - The Diversity Recruitment Award 2016
• S1 Jobs Recruitment Awards - Best Employer Brand 2016
• Information Age Women in IT Awards - Advocate of the Year 2016
• The Job Crowd - Top IT Services and IT Consulting Companies To Work For 2016/17
• CEO Insight Magazine - Best IT Services Employer 2015
• European CEO Awards - Rod Flavell, Best CEO in the IT Industry 2015
• Shares Awards - Best Main Market Company Achievement 2015
FDM meets all the criteria that a client requires from a strategic partner
Our high-calibre Consultants are trained to make a difference on client sites from day one. They receive quality technical and business-focused training through the award-winning FDM Careers Programme. The programme also covers the importance of professional skills so that clients can benefit from technical excellence with a winning attitude.
Robust credentials and track record of success
Flexible terms for geographic deployment
High cost savings compared to the freelance contract market
International presence and service capabilities
Low-risk resource solution as FDM retains full accountability for Consultants
Ability to recruit and train for specific requirements and skills when the need arises
Consultants trained in the latest industry standards Highly scalable onshore
capability with no minimum commitment
THE FDM ADVANTAGE
Excellent retention and service continuity for up to two years 12+13+12+13+12+13+12+13
MentoringProgramme
ConsultantPeer Support
Technical
Support
Rela
tions
hip
Man
agem
ent
Employee
Recognition
Alumni
Netw
ork
Acco
unt
Man
agem
ent
HR / Consultant
Support
FDM ConsultantSupport Network
14 15
At FDM we are proud to be leading by example; in order to create a more gender-balanced workforce we are committed to supporting and encouraging women to pursue a career in IT. We showcase the exciting opportunities for women in tech and by doing so have seen a dramatic rise in women joining our company.
50% of the senior management team at FDM is female
26% of all employees at FDM are female
Internal Female Champions support network
‘Advocate of the Year’ winner at the Information Age Women in IT Awards 2016
The FDM everywoman in Technology Awards celebrate female achievements in the industry
Signed the CEO Statement of Support for the United Nations Women’s Empowerment Principles (UNWEP), sealing its commitment to gender diversity in the workplace and the wider business community
Winner of the ‘Diversity Recruitment Award 2016’ at the TARGETjobs National Graduate Recruitment Awards
Recently launched the ‘Getting Back to Business Programme’ which is specifically designed to provide employment opportunities for high-calibre individuals who have taken an extended break in their career
WOMEN IN IT
Dalia has been an absolute dream to work with, both personally and professionally. She provides process information clearly and accurately, she is well
informed and when she needs to validate a query she knows who to speak to. In addition to being extremely bright, Dalia’s work ethic is very strong.
Business Analysis Practice Lead, Nationwide Building Society
Dalia Zadaviciute
SUCCESS STORY: BANK OF AMERICAThe Challenge
Having discovered that their internal technology organisation was lacking mid-level female professionals, BAML sought to ascertain ways to improve these demographics. An issue identified was that many women found the competitive Hong Kong job market to make it increasingly challenging to re-enter the workforce, as candidates whose CVs reflected gaps in their professional careers were typically overlooked.
The Solution
FDM partnered with BAML and The Women’s Foundation to help them launch an initiative designed to better identify, assist, and reskill these individuals seeking to return to work. BAML chose FDM as a partner for this initiative due to our existing relationship and the comprehensiveness of FDM’s recruitment and selection process. FDM recruited and pre-selected talented candidates who matched the eligibility requirements provided by BAML. Unique interview criteria were set, and FDM and BAML hiring managers then co-hosted rotation-style interview sessions structured around transferable skills, career aspirations, previous experiences and situational questions. 10 of these candidates were shortlisted to participate in FDM’s Getting Back to Business Programme, with training tailored to BAML’s technical requirements.
The Outcome
This group of FDM Returners to Work completed their training and were placed successfully at BAML across a number of business specialties, in areas including Production Support, Business Continuity, Market Data Engineering, Portfolio Change, and more. The feedback from the line managers for these individuals has been outstanding, and many are likely to transition permanently to the client following completion of their two-year bond. For these individuals, the FDM Getting Back to Business Programme provided them an opportunity to update their skillsets and successfully transition back into the corporate workplace with the potential for lucrative career progression.
Patsy Yuen (left) and Melissa Griffiths (right) of the FDM Getting Back to Business Programme are now FDM Consultants placed at BAML.
16 17
28+26+20+16+5+556+14+13+5+5+3+2+2
Following the completion of the two year FDM Careers Programme, our Consultants become seasoned industry professionals and have a number of career options. Many of our Consultants transition directly to permanent employment with our clients, where they advance into senior leadership and management roles. They are your talent pipeline for the future.
Jason HoSenior Manager
HSBC
Leon Wu Project Manager
HSBC
Geene Rose EnriquezAVP of Applications Support
Delivery, BAML
Yi QinFront Office, Business Analyst
HSBC
Genna Singpo VP, Global Head of Problem Management, Credit Suisse
Glenn KwanBusiness Support Lead
BAML
Hear from some of our Alumni on the FDM YouTube channelFDMGroupVideos
FDM Alumni around the world
YOUR TALENT PIPELINE FOR THE FUTURE
36+22+13+12+11+636%
22%
12%
BusinessEngineering ComputingNumerical
Science Other
As a business, inclusivity is one of our values and we embrace the differences that make us stronger as a whole. We don’t have quotas or diversity recruitment targets, because we don’t need them – being diverse is quite simply part of who we are.
We employ talent from a range of educational and socioeconomic backgrounds, ranging from universities to non-profit training organisations and ex-Forces. As an equal opportunity employer, our aim is to build an inclusive environment where people from all backgrounds and ethnicities are able to thrive.
GENDERNATIONALITIES GRADUATION COUNTRY
EDUCATION BACKGROUNDAPAC CONSULTANT PATHWAYS
Stream
PMO/BA
Development (Java)
Application Support
MX.3 Support
Return to Work
Testing
nationalities working together as a team at FDM
of FDM’s APAC workforce are female
INCLUSIVE BY NATURE
77+23A77%
Bachelor's Degree1+99A 41+59AMaster's
DegreePh.D
Degree
41%1%
40%60+
28%
56%
14%
5%5%
13%
2%2%3%
20%26%
16%
5%5%
* APAC FDM Consultants 2016 to date
UK Singapore US Canada India
Other Hong Kong Australia
13%
11%
6%
18 19
Chester showed a remarkable capacity for learning the necessary technologies very quickly and was able to finish these projects much faster than I would have expected. I don’t think I have ever needed to explain anything more than once. That shows that not only does he learn things quickly, but also that he is very attentive.
Team Leader, Murex
Edmund’s ability to start from the ground up is clearly due to the training and preparation provided by FDM. We are using FDM in our Rates business and we would seek other FDM employees when the opportunity is right.
Vice President, BAML
I have nothing but praise for Jamie and feel his contribution has been invaluable. Jamie has had to take a leading role in the projects he has been involved in, often having to take the ‘bull by the horns’ and push for direction and more information when this was not forthcoming by the PMs.
Testing Team Manager, HSBC
Eric was a key player in redesigning the SharePoint department into a more intuitive and streamlined repository for critical documentation. He played a vital role that determined the betterment of the organisation strategically.
Head of Global Technology Infrastructure, RBC
RESULTS THAT MATTER
HSBC
The Challenge: HSBC wanted to further develop their Chinese Murex Centre of Excellence, which is a near shore support centre for the bank’s Hong Kong operations. They required individuals who were fluent in Cantonese and/or Mandarin and English. FDM was tasked with sourcing a team of Chinese Nationals to work for HSBC at their Guangzhou site.
The Solution: FDM ran a Guangzhou specific recruitment drive with HSBC, aimed particularly at mainland Chinese Master’s students who were studying and due to graduate in the UK. FDM received an array of high-calibre bilingual applicants who were keen to work for HSBC on their Guangzhou site on the completion of their Murex training.
The Outcome: The selected candidates were trained in Murex Support and Capital Markets and progressed to work for HSBC in Guangzhou. The FDM Consultants on-site have already helped to minimise the costs and maximise the efficiency of the Chinese Murex Centre of Excellence thanks to their high level of bespoke Murex training and expert language skills.
BNP Paribas
The Challenge: Within BNP Paribas, IT and Operations are currently working together under the same business unit (ITO), which is organised by asset classes. In 2014, Fixed Income Operations recognised that they had become too reliant on temporary staff and BNPP faced issues retaining skills; they were in need of a reliable partner to diversify their workforce whilst improving their sourcing. BNPP recognised the value and skill sets of FDM Consultants, and, in an unprecedented move, BNPP on-boarded non-IT graduate Consultants to fill non-technical roles focusing on KYC and Due Diligence activities.
The Solution: FDM worked with BNPP to identify, assess, train and place candidates who were confident making informed decisions, often under pressure, analysing situations with reference to global events or politics and who had a strong desire to forge a career in finance. FDM led a recruitment drive to fulfil 30 roles within the BNPP operation across London and Paris. FDM was also able to promote the BNPP brand within the graduate population and invoke an interest in working within the French investment banking sector.
FDM also integrated technological aspects into the training process, teaching candidates how to leverage new technology to improve operational processes. This provided them with the appropriate knowledge from within the finance domain as well as the soft skills to fit into BNPP’s culture.
The Outcome: FDM and BNPP duplicated FDM’s sourcing business model across BNPP Operations. The aim was to combine the flexibility of on-boarding FDM Consultants with the opportunity for knowledge retention, as FDM Consultants could transition to become permanent employees at BNPP.
In 18 months, BNPP on-boarded 30 FDM Consultants within their Operations department across London and Paris, supporting Trade Support, Risk and PnL, KYC and back office FOREX projects. Today, Operation Fixed Income comprises over 50% of FDM’s footprint at BNPP, with visibility to duplicate the sourcing model through different asset classes. BNPP has continued to identify roles which need to be filled through FDM. In Paris, BNPP and FDM are discussing a driven recruitment proposition to replicate what was orchestrated in the UK.
For more success stories visit fdmgroup.com/case-studies
HONG KONG
SINGAPORE
CHINA
AUSTRALIA
UK & IRELAND
GERMANY
SWITZERLAND
LUXEMBOURG
SOUTH AFRICA
USA
CANADA
© FDM Group Inc. 2016