The New World of Real Estate - University of San...

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..40,000 employees….185 offices….60 countries….1 global platform....40,0 The New World of Real Estate

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..40,000 employees….185 offices….60 countries….1 global platform....40,0

The New World of Real Estate

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Jones Lang LaSalle overview

67 offices672 cities7 countries40% of revenue

Americas Asia PacificEMEA

59 offices188 cities31 countries36% of revenue

57 offices154 cities13 countries24% of revenue

185 owned offices2,300+ brokers

300+ research staff

Year-end 2010 StatisticsEmployees

40,300Revenue

$2.9BSquare feet under management (s.f.)

1.8BAgency Leasing transactions (s.f.)

210MTenant Representation transactions (s.f.)

69MStrategic Consulting (s.f.)

162MProject Management (s.f.)

400MConstruction Management (s.f.)

5MInvestment assets under management

$45B** Only investment grade real estate firm services

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Capital Value growth slowing

Capital Value falling

Capital Value growth

accelerating

Capital Value bottoming out

Rental growthslowing

Rental growthfalling

Rentalgrowth

accelerating

Rentsbottomingout

Q4 2007Healthy Markets

Capital values and leasing fundamentalsAsia PacificEMEAAmericas

Source: Jones Lang LaSalle

Beijing,Mumbai

Shanghai,Sydney

Tokyo, Toronto,Stockholm

Moscow, Seoul

Brussels, New York,Singapore

Hong Kong

London

Atlanta, Detroit,Milan, San Francisco

Amsterdam,Chicago,Dallas, Paris,Washington DC

Berlin

Moscow, Shanghai,Tokyo, Washington DC

Detroit

Amsterdam,Chicago,

Sydney

Berlin,Dallas,Seoul

Hong Kong

Milan

BeijingBrussels,

Singapore

Los Angeles

New York,San Francisco,

Stockholm

Atlanta, Mumbai,Paris

London, Toronto

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$50,0

00

$10,9

36

$2,10

4

$12,1

46

$233

,677

$204

,381

$169

,507

$92,8

38

$78,0

00

$52,0

74$67,1

50

$47,0

39$56,5

71$74,3

32

$36,7

98

$26,3

38

$0

$25,000

$50,000

$75,000

$100,000

$125,000

$150,000

$175,000

$200,000

$225,000

$250,000

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

2011 projected for remainder

CMBS issuance since 1996

Source: Credit Suisse, JPMorgan, Jones Lang LaSalle

Millio

ns

4

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Cross Border Capital Flows

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Capital Value growth slowing

Capital Value falling

Capital Value growth

accelerating

Capital Value bottoming out

Rental growthslowing

Rental growthfalling

Rentalgrowth

accelerating

Rentsbottomingout

Q4 2007: Healthy Markets

Capital values and leasing fundamentals Asia PacificEMEAAmericas

Source: Jones Lang LaSalleAs of Q3 2011

Capital Values Leasing Fundamentals

The Jones Lang LaSalle Property Clocks SM

Q4 2008: Global CrashQ3 2011: Broad growth tempered with market sentiment

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Global Trends in Real Estate

• Global Investment Trends

• Occupier/User View of Real Estate

• Retail Trends

• Healthcare – Real Estate Cost Opportunity

• Industrial Real Estate- Global Supply Chain

• Winning Cities-Urbanization

• Sustainability

• Smart Buildings

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Global Investment Trends

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Distressed property tally

Source: Real Capital Analytics, Jones Lang LaSalle

$0

$25

$50

$75

$100

$125

$150

$175

$200

$225

$250

$275

$300

$325

Jan-08Feb-08Mar-08Apr-08May-08Jun-08Jul-08Aug-08Sep-08Oct-08Nov-08Dec-08Jan-09Feb-09Mar-09Apr-09May-09Jun-09Jul-09Aug-09Sep-09Oct-09Nov-09Dec-09Jan-10Feb-10Mar-10Apr-10May-10Jun-10Jul-10Aug-10Sep-10Oct-10Nov-10Dec-10Jan-11Feb-11Mar-11

Billio

ns

Troubled REO Worked out

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206227

249

293

313 316

52

101

135 139

7 3 10

$0

$50

$100

$150

$200

$250

$300

$350

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Billio

ns

CMBS Banks Insurance companies

CMBS only for 2014 - 2020; bank and insurance data unavailable

CRE maturities 2011 - 2020

Source: ACLI, Federal Reserve, Wells Fargo, Jones Lang LaSalle

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Quarterly transaction volume by market type

Source: Real Capital Analytics, Jones Lang LaSalle; properties $2.5 million and above

$0

$10

$20

$30

$40

$50

$60

$70

$80

$90

$100

$110

$120

$130

$140

$150

2005 Q1

2005 Q2

2005 Q3

2005 Q4

2006 Q1

2006 Q2

2006 Q3

2006 Q4

2007 Q1

2007 Q2

2007 Q3

2007 Q4

2008 Q1

2008 Q2

2008 Q3

2008 Q4

2009 Q1

2009 Q2

2009 Q3

2009 Q4

2010 Q1

2010 Q2

2010 Q3

2010 Q4

2011 Q1

Billio

ns

Primary Secondary Tertiary

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Global Capital Flows for Investment Sales

(1) Includes sell-side advice only. Includes transactions $10 million and above in the Americas; EUR 10 million and above in EMEA; and $5 million and above in Asia Pacific. Excludes casino sales. For more information on Jones Lang LaSalle Hotels, visit www.joneslanglasallehotels.com.

($ in

billio

ns)

Source: Jones Lang LaSalle

0

50

100

150

200

250

300

350

Americas EMEA Asia Pacific

2005 2006 2007 2008 2009 2010 2011 Projection

2011 volumes expected to exceed $400 billion

+60%+15%

+5%

Direct Commercial Real Estate Investment, 2005-2011 H1 2011 Highlights

• Volumes continuing cyclical recovery• Demand high for core products;

supply remains constrained• Bank note sale activity increasing• Global Hotels gaining momentum

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Top 30 Cities by RE Investment Volumes, 2010 – H1 2011

>$20bill$7-20bill$3-7bill

Source: Jones Lang LaSalle

NEW YORK TOKYO

LONDONSeoul

Hong Kong

Singapore

ParisSan

FranciscoLos Angeles

Washington DC

Rio de JaneiroSao Paulo

Sydney

Melbourne

TaipeiShanghai

Beijing

MoscowStockholmOslo

HamburgBerlinFrankfurt

Calgary

ChicagoToronto

Boston

San Diego

30 cities account for 50% of global real estate investment activity

Miami

Manchester

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Occupier/User View of Real EstateGlobal Corporate Real Estate Survey 2011

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• 800+ LEED APs - 130 US LEED projects and 51 international • Documented $128 million in energy savings/ 563,000 tons of

GHGs

• 1,900 project managers• 4,250 projects annually• $37B volume

• 3,000 transaction specialists• 27,800 transactions managed• 482 M s.f. transacted per year

• 26,000 FTEs (includes Property Management)

• 1.8 B s.f. facilities under management

• 280 lease admin professionals• 63,000 leases managed• $8 B in budgets managed

annually• $29.3 M in cost

saves/avoidance

• 400 consultants• 150 M s.f. under

occupancyplanning

• 800 global experts on staff• $43 B in capital markets

transactions in 2010

StrategicConsulting

TransactionManagement

Project Mgmt

LeaseAdm

CorporateFinance /

CMG

IntegratedFacility MgmtEnergy &

Sustainability

CRM

CorporateClient

Jones Lang LaSalle Integrated Global Occupier Capabilities

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AM – 4 countriesTotal: 188

EMEA – 23 countriesTotal: 134

AP – 9 countriesTotal: 182

A global initiative: 504 responses across 36 countries

Who did we talk to?

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Four overarching global trends for Occupiers

• Higher demands on productivity - CRE is now exposed to senior leadership and needs to perform to new

expectations post global financial crisis

• Balancing dual forces of growth and right-sizing- Portfolio growth will be happening in different gears depending on market

• Progressing towards partnerships- Leveraging external resources and service providers will increase and

accelerate

• Reshaping CRE structures and skills- Demands from ‘C-suite’ require more strategic, less tactical real estate

skills

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Global Trend #1) Higher demands on productivity

85% believe CRE has greater visibility and engagement with senior leaders

63% of respondents have a direct reporting line into the C-suite

91% believe they have greater influence on decisions and strategies

75% are now required to report to senior leadership on portfolio and costs

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Global Trend #2) Balancing dual forces growth & right-sizing

• Support enterprise growth while aggressively managing costs and risk

• Drive higher utilization rates within consolidated portfolios

• Undergo strategic portfolio and scenario planning to reduce risk by balancing supply and demand and optimizing capital spend

• Proactively manage the life cycle of assets

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How do companies get the most out of their real estate?

Real Estate

Strategy

Planning

Execution

PerformanceManagement

Be the Business

Optimize with Enterprise Strategies

Act With Blazing Speed

Control the Chaos

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How do companies get the most out of their real estate?

Workplace

Be the Business

Optimize the Portfolio

Act with Blazing Speed

Control the Chaos

Link to business strategy

Sustainability strategy

Process improvement

Best practice & innovationRelationship management

Link to financial strategy

Occupancy planningWorkplace strategies

Labor / location strategyOptimal outsourcing

Dashboards & metricsTechnology & accurate data

Organization & governance

Change management

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Trend: Multi-generational workforce – Real Estate response?

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“Mobile and Electronic Digital Nomads”

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Mobility Impacts Space Allocation

• Across all industry sectors• Collaboration takes over• Multi-generational requirements

200 RSF/person

50 RSF/person

TODAY:

2015:

WORKPLACE UTILIZATION:

35% - 50%

85%

Aggressive CRE portfolio strategies will be enabled by workplace mobility practices

Portfolio strategies?

Workplace design?

Efficiency metrics?

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Net Portfolio Growth over next 3 years

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Asia Pacific following US Multinational Outsourcing ModelGlobal Corporate Solutions

SanyoWipro

InfosysSony

TelestraAFP Centrelink

Fonterra

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Retail Trends

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Retail: The New Retail Rulebook

We estimate that up to 30% of retail space in developed markets is potentially obsolete in its current form – a frightening statistic!

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Retail 2020: Introduction

Identifying key trends shaping our retail landscape…

Going OldDemographic Change

Going EastShifting Balance of Economic/Financial Growth

Going GreenEnvironmental Sustainability

Going SlowPace of Economic Growth

Going DigitalEvolution of Technology

Going Beyond RetailMore than Shopping

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• E-commerce in the U.S. increased 14 percentin the second quarter of 2011 y/y.

• Revenue from m-commerce is expected to hit$31 billion by the end of 2016 and will accountfor 7% of total e-commerce sales – up from 1%in 2010.

• From 2008 to 2010, e-book sales grew awhopping 1,039 percent to 114 milliondownloads, while hardcover books soldincreased only 5.8 percent over 2008.

Q2 2011 e-commerce stats

Online retail sales change, y/y ▲14%

Number of online buyers ▲16%

Number of transactions per buyer ▲6.7%

Average dollar value of a purchase ▼6.7%

Technology & retail

E-reader growth in 6 months

% of adults that own an e-reader in May 2011

12%

% change from November 2010 to May 2011

▲100%

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Healthcare - Real Estate Cost Opportunity

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Healthcare and the National GDP

0

2

4

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8

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14

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1960 1980 2000 2010 2015

Healthcare Expenditures as a % of GDP

Source: cms.gov/statistics/nhe (Figures for 2015 projected)

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Real Estate: significant impact on health system financials

Property, Plant, and Equipment

55%

Other Assets45%

Property, plant, and equipment comprise over 50% of balance sheet assets

Real estate is 3rd largest expense category

1. Employees

2. Supplies

3. Real estate

4. Provisions for bad debts

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Global Supply Chain - Impact on Industrial Real Estate

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50.3%

21.8%

9.5% 7.8% 4.3% 2.7% 2.2% 1.2%0%

10%

20%

30%

40%

50%

60%

Transportation Inv entory Labor Customer Serv ice Rent Admin Supplies Other

Source: Exchange Inc.: Logistics Cost & Service Report

Industrial - More than real estate…Definitely Location!Understanding the total operating cost picture is critical

Logistics typically can account for 80% of the operating costs

Real estate typically accounts for less than 5%

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Globalization

Risk mitigation

Volatile oil prices

Panama Canal expansion

Sustainability pressures

Five catalysts of change to the global supply chain

1

2

3

4

5

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• Domestic Production

• Regional Distribution

• Limited InfrastructureProductionDistribution

Circa 1950 - U.S. domestic production/consumption

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• Containerization

• Overseas Markets

• Domestic Labor

Japan

Hong Kong

Los Angeles

New York

Taiwan

S. Korea

Circa 1970 – Advent of international logistics

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• Evolving Technologies and Better Connectivity

• Longer/More Complex Supply Chains

• Global Sourcing and Manufacturing

Circa 2010 – Global supply chain

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Winning Cities/Urbanization

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Urbanization: An unstoppable force

Currently 50% of world’s population lives in urban areas22% live in top 600 cities

75% of the 600 cities are in emerging economies

Source: McKinsey - Urban World: Mapping the Economic power of cities, Mar 2011

25%of world population will

live in top 600 citiesby 2025

equivalent to

60% of world GDP by 2025

(USD 64 tn)

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Differing Urban Priorities

Developing economies• Generating jobs

• Focus on basic needs - water, food, shelter

• Scarce urban land, high cost of real estate, slums, affordable housing

• Sustainable & affordable energy needs and solutions

• Very high level of migration

• Very high population densities, more competition for scarce resources

• Crumbling urban infrastructure

• Need of capacity building at al levels of urban governance

Basic SustenanceSUSTENANCE

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Reducing Consumption

Developed economies

Differing Urban Priorities

• Green Legislation (city level, building level)

• Green Planning norms and Design guidelines

• Green Solar Densities

• Green funding

• High use of green technologies and renewables

• Improved recycling

• Reducing carbon footprint

• Zero Carbon buildings, neighborhoods, cities

REDUCING CONSUMPTION

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Typical measuresCurrently 110 indices of city competitiveness that measure: economic, skills, culture, creativity, accessibility, brand, open space and specifically:

• Environmental impact: City’s impact in terms of resource use and pollution;

• Quality of life: What the city is like to live in; • Future-proofing: How well the city is preparing

for a sustainable future• Sustainability Indices

• CDP• Siemens• IBM• Dow Jones Sustainability Index

Occupier• Occupiers location decision affected by confidence in the city to provide power, water, food, flood defense and working infrastructure and green, efficient buildings

Investors• Investor decisions affected by occupier confidence in the long term durability of the city and by the availability of prime green stock

Developer• Needs to differentiate and future proof the asset

The clear commercial need to knowThe new competitive landscape

These indices are helpful in context of external perceptions; but the commercial future of the city depends upon recognition of the issue and actions set to resolve it

Business will choose cities: Competitiveness

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Jones Lang LaSalle Real Estate Transparency Index, 2010

1.0 Sydney, London, New York, Paris1.5

Madrid, Singapore, Hong Kong2.0

Warsaw, Tokyo2.5

Moscow, Istanbul, Dubai, Sao Paulo3.0

Mumbai, Delhi, Seoul, Mexico City Shanghai, Beijing Jakarta

3.5

Cairo4.0

4.5Lagos

5.0

Highest

High

Semi

Low

Opaque

Sources: Jones Lang LaSalle, LaSalle Investment Management

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Why Transparency Matters

Reduces transaction costs Increases efficiency of corporate occupation Stimulates international investment

Encourages long-term investment Essential for risk management Equips domestic players to compete in international markets

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Modernization of International Airport in MumbaiReal Estate Advisory Services to GVK-ACSA Consortium

Project Year: April – August 2005

BackgroundAirports Authority of India opened up Mumbai and Delhi airports for private sector participation for fast modernization and bringing global standards the two busiest airports of India.

Unlocking the Real Estate Value• Case studies of international airports• Study the airport site and the surplus land parcels • Study of the real estate development potential in retail, commercial, and hospitality • Assessment of slum rehabilitation strategies• Traffic and parking surveys• Assessment of revenue flows from real estate development for financial structuring of the project

ResultGVK won the bid for the Mumbai Airport.

Urban Priorities – Infrastucture

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Urban Priorities – Financial CompetitivenessBeijing Financial District

Overview The Financial District covers a total land area of 4.77 sq.km. and a GFA over 6.8 million sq.m.

The core area of the district is Finance Street, which takes up 1.18 sq.km and a total GFA of approximately 3.5 million sq.m..

Services Advisory on the mid to long-term development strategy for Finance Street Facilitated government decisions on the expansion of Finance Street through the provision of

international comparables so as to improve the overall positioning of the area Finance industry mix and its planning and positioning study Studies of industrial clusters as a basis to the development of its Twelfth-Five-Year-Plan.

Result Xicheng District appointed JLL as long-term strategic consultant in 12th 5-year period

Features Home to all of China’s key financial regulatory bodies Manages over 60% of China’s financial assets Largest financial information center in China Financial assets settlement center in China

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Sustainability

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Cities represent 70% of CO2 emissions worldwide Consume 75% of the world’s energy

Cities also create carbon….

Estimated costs of climate change = Losing 5% of global GDP each year(Stern report)

Image Source: buildaroo.com

Buildings represent 65% to 70% of a

city’s CO2 emissions

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Office Age Profiles of Key Cities

% of Current Stock Pre 1960 1960-79 1980-89 1990-99 2000-09New York 30%+ 30%+ 10-20% <10% <10%

Paris 30%+ 10-20% 10-20% 20-30% 10-20%Chicago 20-30% 10-20% 20-30% 10-20% 20-30%London 20-30% 10-20% 20-30% 20-30% 20-30%Randstad 20-30% 10-20% 10-20% 20-30% 20-30%

São Paulo 10-20% 30%+ 10-20% 10-20% 20-30%Toronto 10-20% 20-30% 30%+ 10-20% 10-20%San Francisco <10% 20-30% 30%+ 10-20% 10-20%Washington DC <10% 20-30% 20-30% 10-20% 20-30%Sydney <10% 20-30% 10-20% 10-20% 20-30%

Hong Kong <10% 10-20% 20-30% 30%+ 10-20%Shanghai <10% <10% <10% 30%+ 30%+

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The new LEED EB Gold standard is green

The Empire State Building, an iconic, pre-war trophy office building, can catalyze change by cost-effectively reducing greenhouse gas emissions while attracting world class tenants.

Recognized throughout the world

3.8 million visitors per year

102 stories and 2.8 million square feet

CO2 emissions of 24,000 tons per yr

$11 million in annual energy costs

Peak office building demand of 9.5 MW

88 kBtu per SF per yr for the office building

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Assignment: The ultimate upgrade

Challenge Develop an energy and sustainability retrofit strategy that would dramatically reduce

energy consumption and result in positive ROISolutions Identified eight key initiatives from more than sixty potential strategies including

infrastructure projects, green design concepts and a tenant energy management program

Results – the plan is projected to: Reduce energy use by 38%, an annual savings of $4.4M Reduce carbon emissions by 105,000 metric tons over the next 15 years Be funded through energy and operational savings Serve as a model for owners of existing buildings Achieved an energy star score of 90 and LEED EBOM gold certification.

Jones Lang LaSalle and a team of experts assigned to develope an innovative sustainability and energy retrofit strategy that would dramatically reduce energy use and greenhouse gas emissions, improve the building’s marketability and provide a replicable solution that could be applied to existing building throughout the U.S. and the world. Make ESB one of the greenest buildings in New York City.

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Smart Buildings

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IntelliCommand: Combines smart technology with building operations expertise and execution

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24/7 real-time monitoring and control of building drives unprecedented efficiency and sustainability gains

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Key benefits

• Achieve unprecedented levels of efficiency: confidence that buildings and equipment are operating at optimal levels of efficiency at all times

• Breakthrough results in reducing cost: up to 18% reduction in energy costs within the first 18 months

• Carbon footprint reporting and reduction: ability to measure energy consumption and GHGs in real-time

• Improve employee comfort, satisfaction and productivity: equipment/operational issues are resolved before they become complaints, problems or failures—minimizing business disruption

• Smarter capital planning and deployment: access to comprehensive, precise and actionable data to inform strategic planning for capital

• Increases equipment lifespan: minimizing unneeded replacement and maintenance costs

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Embedding Sustainability in all Parts of Property Life Cycle

Property Life Cycle

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Energy and Sustainability Services

“I chose …Jones Lang LaSalle because of our successful history together taking on and figuring out difficult projects and the company’s deep sustainability expertise and track record.”--Anthony E. Malkin, Building Owner, Empire State Building Company

• 800+ LEED Accredited Professionals• 200+ LEED projects globally, including

• 1st LEED Platinum high-rise; One Bryant Park, New York• 1st LEED building registered in India; Sohrabji Godrej Green• 1st LEED-EB O&M multi-tenant building in the U.S.; 550 W.

Washington, Chicago• Documented over $125M in energy savings for clients

• Reduced 563,000 tons of greenhouse gas emissions• Equivalent to the emissions of nearly 70 million gallons of

gasoline consumed

Making an Impact

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