The most intuitive and comprehensive tool to manage your subscriptions efficiently in the e-world!...
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Transcript of The most intuitive and comprehensive tool to manage your subscriptions efficiently in the e-world!...
The most intuitive and comprehensive tool to manage your
subscriptions efficiently in the e-world!
The EBSCONET Subscription Management System is a multi-lingual
Web based tool designed to help subscription staff efficiently manage
their electronic and print journals.
Electronic Resource Management Bern, Februar 2007
Customer Benefits
• take control of the entire subscription management process
• receive a comprehensive overview of your subscription portfolio
• gain access to EBSCO’s title file with more than 300,000 titles
• get information on hundreds of publisher packages
• efficiently manage the access and registration of all e-journals and
packages
• track your activity and control your budget with a wide range of
reports.
• Title Search
• Title Information
• Orders
• Claims
• Reports
Electronic Resource Management Februar 2007
Users can limit a search to titles that are available for their location or can also expand within EBSCO’s active title file.
Multiple search options
Title Search
Every result list includes the original search function, and the results display in a clean, tabular format that can be used to dynamically sort or filter results.
Look for hundreds of publisher packages.Look for hundreds of publisher packages.
Title Search
• Title Search
• Title Information• Orders
• Claims
• Reports
Electronic Resource Management Februar 2007
Compare available formats for each title via an Alternative Format panel.
Links to related title data such as Access and Registration information and volume issue information display here.
Check whether a title is part of a Publisher Package and if the individual library has an order for that title.
Locate all bibliographical information.
Find information about customer’s subscribers that already subscribe to the order through EBSCO.
Title Information
Important information about the publisher policy
Rates shown in customer’s billing currency
Title Information
• Title Search
• Title Information
• Order Information• Claims
• Reports
Electronic Resource Management Februar 2007
• create your orders online
• retrieve crucial financial and invoice information
• view four years of order data
• quickly verify access model information, including archival rights and
registration details via an Access and Registration screen
• an Order Details page includes complete order details, invoice information,
claim history and adjustments, all viewable from a single screen. You can
link directly from claims listed on this page to a detailed claim view for more
information
• save staff time by eliminating the possibility of cancelling non-cancellable
titles.
Order Information
Multiple search options
All orders pending, active and expired are available from same search options.
Order Information
Order History provides the ability to update ILS, Fund Code, HEGIS and Purchase Order information.
Order Details
EBSCONET notifies you that the
publisher has advised the title is non-cancellable;
your CSR is notified via e-mail.
Internal comment fields are provided for making notes about a particular title.
• Title Search
• Title Information
• Orders
• Claims• Reports
Electronic Resource Management Februar 2007
Claims
• Claiming is possible for an individual title within a membership/combination
or package, reducing the time spent trying to find a title that comes with a
membership or in a package.
• Create your claim online for missing or back issues.
• View claim status and response.
• Add, edit or delete notes for the claim, including personal user notes.
• My Claims can be used to access and update claim history for the previous
two years.
Claims
Increased ordering and claiming capabilities provides you with a follow-up
claims management tool:
Interactive Claim Checker
- includes an export option to facilitate the resolution of a claim
- claim multiple issues via publication schedule
- track claim status and action items via Claim Notes (can be assigned to
staff or to your CSR).
Claim Checker
Claim Details
• Title Search
• Title Information
• Orders
• Claims
• Reports
Electronic Resource Management Februar 2007
Reports
• Generate online reports in a variety of formats right from your desktop.
• Access EBSCO’s most popular serials management reports such as:
- Summary of Publications
- Subscriber List
- Collection Assessment Report
- E-Journal Access and Registration Report
- Publisher Package Report
- Claims Processed
- Current Subscriptions
- Historical Price Analysis
- JETS reports
- and Ownership/Access reports.
Reports
Reports
More features…
• Missing Copy Bank:
- Searches can include titles in the EBSCO Missing Copy Bank.
- A printable list of Missing Copy Bank titles is also accessible on
EBSCONET.
- Results can be sorted, filtered and used for title selection to place
orders for missing issues.
- Missing Copy Bank is a free service to EBSCO customers.
Missing Copy Bank
More features …
• Help site:
- EBSCONET contains context-sensitive help screens that can be
accessed from any EBSCONET page.
- How To demos guide you through major features as a form of recorded
training.
• Contact site:
- EBSCONET also provides customers with dedicated contacts to ensure
all needs are met.
Administrative Accounts
• Your institution can designate an EBSCONET administrator who
can create logins and control permission to various functions via
the User Administration feature.
• Accounts can be created and updated in real time:
• search user profiles by first or last name
• option to auto-generate an e-mail to new or edited user profiles with customer code, username and password information included
• name or e-mail changes to your administrator account are automatically sent to your EBSCO customer service representative.
Administration
• Set Options to modify your EBSCONET default settings, such as language, font size,
password prompts and more. Send e-mails to users with login information when
adding or editing a user’s profile.
• Set authorization levels for their individual users.
• Some of the User Authorization Options include:- disable the display of title cover images- set varying levels of access permissions for orders, claims, renewals, claim
checker, Missing Copy Bank and JETS Order Activity- select authorization for available reports- disable the ability to create new subscribers.
• Maintain customer’s user accounts and create customized users and allocate
authorization levels:- IP Authentication (view-only accounts) - login and password authentication.
Administration
Add, edit or delete users in EBSCONET very easily.
Users can manage their account preferences.
Every user can have different level
of authorization.
More Information / Contact
• For more information visit:
www.ebsconet.com.
• EBSCO Information Services GmbH
Sachsendamm 2-7, 10829 Berlin
Sabine Teichert
E-Mail: [email protected] Tel.: +49 30 34005 0
Frank Bertsch
E-Mail: [email protected] Tel.: +49 821 26236966
Electronic Resource Management Februar 2007