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The Mindful Safety

Culture

May 2012

Dr Tim Marsh

C.Psychol. CFIOSH; SFIIRSM

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1 Safety Culture …

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Context

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Models of Safety

Culture…

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Ask a moderately difficult question about

productivity and/or quality – then a similar

one about safety …

Some key questions…

Who is rewarded for what?

Find a near miss … track what we learned

(and what we did with that knowledge)

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The “walk and

talk” … & recent

research …

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2 Making Your

Own Luck …

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3 Human Error and

Just Culture

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Please waggle your

feet clockwise … and

draw a six with your

finger

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… and

Housekeeping

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“No Name, No

Blame” and Just

Culture

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Human Failure: (Just Culture)

Unsafe Act

Violation Error

SlipRuleKnowledgeIndividualSituationalOptimising

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Not “why did you

close down”? But

“why did you think

it safe to start back

up?”

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Individual or Optimising/ Situational?

… the new start with a

photo of their children in

their pocket…

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Human Failure: (Just Culture)

Unsafe Act

Violation Error

SlipRuleKnowledgeIndividualSituationalOptimising

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Please all stand …

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4 Changing and

Inspiring…

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Listening and Flexibility …

The most famous and

inspirational speech

of them all …

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Thank You

from

Ryder Marsh (Safety) Ltd