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Transcript of The Marksman Summer 2013
MARKSMANThe
K J SOMAIYA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH VOL. IV| ISSUE I| SUMMER ‘13
BOOK WORM
>> 20
EXCLUSIVE
SECTION
REAL TIME
>> 18
SPECIAL STORY
THE IPL-
KURUKSHETRA
OF BRANDS
>> 13
HALL MARK
CAMPAIGNS
STYLE
>> 17
CO V ER S T ORY
OPPORTUNISTIC
MARKETING
01 SUMMER 2013
Dear Readers,
We at Interface proudly welcome all our old and our new readers to the latest
summer edition of The Marksman!
We know you missed us during our summer break and that’s exactly why, we are back
with an exciting, exuberant and enlightening summer issue of The Marksman! This
three month special edition has a lot of exciting news waiting for you!
‘Opportunistic Marketing’, our cover story for this issue will show you how
marketing can be successful if the right opportunity is tapped at the right time. Many
brands these days lose out on their customers because they do not recognise the
opportunity at the right time.
The Indian Premier League has been the talk of the town recently, for, if not all
the right, then atleast, a few right and a few wrong reasons. None the less it has
managed to garner maximum popularity and publicity for itself and has brands mulling
over associating themselves with this property! Read more about this in our Special
Story section.
Want to know the story of your favourite chocolate brand Cadbury? Read the full
story in our section Brand Markive. The section Bookworm covers a book that is
co-authored by one of our very own professors, Prof Isaac Jacob. The book is titled
‘Strategic Brand Management’. The Tweets section will give you all the news
from advertising to marketing and much more! Our section Ad-itude includes our
take on a number of ads whereas the Campaign section talks about Coca Cola’s
latest ‘Ahh Campaign’. And this is not it! Our special issue will give you a little
sneak peek into the corporate world as well! Our Alumnus write a special column
called Alumni Gyaan, on their experience in the big bad world out there and our
fellow batch mates share their Intern experiences in the section Intern Speak.
We at Marksman work really hard to make sure our readers enjoy every minute they
spend on our magazine. We hope you enjoy our Special Summer Issue! We will be
looking forward for suggestions and feedback from our readers on our special issue!
So do get in touch with us on Facebook:The Marksman – Marketing Magazine of K J
SIMSR and Twitter @marksmansimsr.
Happy Reading Folks!
Team Marksman
EDITOR’S NOTE
07
09
TWEETS
BRAND MARKIVE
BOOKWORM
10
14SPECIAL STORY
IPL –THE KURUKSHETRA OF BRANDS
COVER STORY
OPPORTUNISTIC MARKETING
MARKETING REAL TIME
INTERN SPEAK
18
19
21
24BUZZ
03
IT’S ALL ABOUT AD-ITUDE
THE MARKSMAN 02
CONTENTS
BOURNVITA CELEBRATES THE
MODERN DAY MOTHER WITH ITS
LATEST COMMERCIAL.
Bournvita’s latest commercial inculcates the
‘habit of winning’ in children. It shows a modern
age mother who instils in her son the
importance of winning by racing against him and
not gifting him a win. The ad has been
conceptualised by Ogilvy & Mather and it
stresses on the fact that a mother should not
only tell her children how to win but also show
them how to win. Mothers these days are not
mere onlookers when it comes to their child’s
health and values. They are their equal partners
and it is their responsibility to make sure that
their child learns the right things in the right
manner. The ad brings out a strong message in
an effective manner. With the launch of this
commercial, Bournvita has surpassed all the
other energy drinks in its own category
(Complan, Horlicks) and is fast becoming every
mother’s number 1 choice for their children.
FLIPKART GETS
FASHIONABLE!
E-commerce seems to be entering
the next level by stepping its foot
into the fashion world. Joining the
bandwagon is the one - stop shop
website Flipkart.com. Flipkart
recently announced its entry into
the realm of fashion and lifestyle.
While we have watched little kids
selling mobile phones, laptops,
television sets, etc, the latest flipkart
campaign shows these children in
different situations wearing some
fashionable clothes. While the ads
definitely appeal to us, Flipkart
surely will continue to appeal to us
with its latest venture!
03 SUMMER 2013
TWEETS
LET’S DO THE ZUMI ZUMI!
Creating an anthem to build a strong connect
with the consumers is a trend that is catching up
quickly amongst major brands. When Airtel came
up with the ‘Har ek friend zaroori hota hai’
campaign, all of us were humming the tune day in
and day out! Idea too launched an anthem for
itself and yet again we found ourselves humming
to ‘You’re my pumpkin, pumpkin! Hello hunny
bunny’! And this time it’s Vodafone that has got
us humming their anthem.
THE TWELVE MINUTE ITCH!
Indian television viewers found a reason to
rejoice when the TRAI announced the 12
minute cap on television advertising. While the
fans can expect a lot less advertising and a lot
more programming on television, the
advertisers are furious over this decision.
TWEETS
Launching the ‘Zumi Zumi’ campaign during the IPL this season, Vodafone managed to
get the Indian viewers not only humming but also dancing to their latest commercials
in which our beloved Zoo Zoos were back. Only this time they were their mini
versions. While the campaign was preceded by a number of Mini Zoo Zoo
commercials, this anthem ad was released almost towards the end of the IPL. The
music is absolutely catchy, albeit gibberish forms the lyrics of the song. The ad conveys
the product benefits of Vodafone internet (ability to share photos, play songs and see
videos) through subtitles. While many argue that Zoo Zoos have crossed their expiry
date and Vodafone should do away with them, we say that these mini Zoo Zoos have
managed to recreate their charm and the anthem is a hit all the way! Let’s hope we
get to see a little more of these mini ones around soon!
Each genre of television will be impacted by this decision in a different way. From June 1
onwards channels have been asked to limit their advertising to 30 minutes per hour
following which several major TV channels such as Star Plus, Colours, Zee, etc have
hiked their ad rates to make up for the limited advertising time. By October, each
channel will have to make sure that they limit their advertising to 10 minutes per hour
plus 2 minutes of their own channel promotions. Only time will tell what impact this
decision will have on the broadcasters and the advertisers!
THE MARKSMAN 04
BETTING YOUR WAY OUT OF
POPULARITY!
The Indian Premier League which was one of the
biggest properties that garnered maximum Indian
fan following has most likely lost the battle!
When the news of three Indian cricketers
betting, just to earn a few bucks, came to light,
IPL lost what was most important to it, its fans’
loyalty! Set Max, the channel that airs the IPL
saw a massive drop in its TRP’s by 14% just the
day after this news broke out!
TWEETS
People in India have seen a lot of dishonesty but when it comes to their favourite
game, it seems like they won’t take such actions lightly. It’s not only the fans that have
disowned the IPL, even the sponsors are not happy with all the bad air surrounding
the series! Allegedly Pepsi, which is the title sponsor for the IPL for 5 seasons, has
shown a possibility of pulling out their sponsorship for the forthcoming season. While
IPL has certainly lost its brand value, the future too seems uncertain for India’s biggest
cricket series!
SEEN A LIFE SIZE SAMOSA
HANGING FROM A BILLBOARD???
ITS TATA SKY’S LATEST OOH
ADVERTISEMENT!
Tata Sky recently launched its new campaign
in Maharashtra called ‘Samose se kam daam
mein Tata Sky’. The campaign aimed at
educating its customers about how
inexpensive the services of Tata Sky are. According to the campaign the cost of Tata
Sky per day is 6.70Rs which is less than what a Samosa costs.
To spread this message across effectively they came up with an innovative OOH
campaign, where a life size samosa was put up on billboards across Maharashtra
accompanied with the tagline which read, ‘Samose se kam daam mein Tata Sky,
Sirf Rs6.70 prati din’. Executed by Endeavour Media Management, this campaign has
caught the eye of most of its target consumers and Tata Sky has been successful in
bringing out the idea of affordability and flexibility of their services in a unique manner.
05 SUMMER 2013
FACEBOOK BEATS TWITTER AND
YOUTUBE ,TO BECOME THE MOST
IMPORTANT SOCIAL MARKETING
PLATFORM IN INDIA
According to a recent report produced by Ernst &
Young, Facebook emerges as the most popular
social marketing platform in India.
TWEETS
Many big brands such as Bharti Airtel, Honda Cars India, BMW India, Network 18,
Rajasthan Royals, Flipkart, Clear trip, etc were a part of the survey which showed that
facebook has more than 61 million users and it is considered to be a platform where
brands actively communicate and engage with their target audiences. Facebook has
helped these brands establish themselves in the minds of the consumers and grow
steadily over the years. However Twitter and You tube are not far behind in this race
with the second and third position respectively. With the rise in the number of social
marketing platforms, Facebook which is one of the oldest amongst the lot, seems to
retain its favourable image not only amongst the fans but amongst the brands as well.
“GET THE PLAY BACK INTO
YOUR LIVES!” SAYS FANTA WITH
A DIGITAL GRAPHIC NOVEL
Coca Cola’s fruit flavoured carbonated
drink Fanta has found a new way to
immerse its target group – the teens in its
playful and colourful little world.
Fanta has launched a digital graphic novel which includes the Fanta crew that
appears in its commercials. They have created a story where the Fanta crew is out
to ‘Save the source’ of play, which has been stolen, in their town. Fanta is trying to
connect with their core target group which comprises teens through this graphic
novel’s digital storytelling on PlayFanta.com. And this is not it! The novel also has
several games embedded in it to engage the consumers and give them a different
experience of storytelling! Ogilvy & Mather New York led the Play Fanta creative
vision, and Hollywood scriptwriters The Alchemists developed a central narrative
for the graphic novel. We tried our hands at this graphic novel and our verdict for
Fanta’s latest innovation is that it’s a completely new concept and the graphics and
story are so engaging that you would not want to leave it half way! So what are you
waiting for? Go and save the play in your town at PlayFanta.com
THE MARKSMAN 06
PRINT AD
This Print ad is the brainchild of Ogilvy and Mather and it hits the bulls’ eye (no pun
intended!).
Remember how proud we used to be of our Hot Wheels cars as kids? The happiness of
obtaining a new one was surpassed only by the pride of ownership. We would gladly
watch our cars collide but would never let our siblings even touch them! The Ogilvy ad
focuses on that perception of having a real car and depicts an eye- like Godzilla’s-
peering into the interiors of a car. This is where O&M takes the perception to the next
level and connects with consumers of all ages. This eye belongs to a dad who is now
jealous of the magnificent vehicle owned by his kid! The brilliance of the ad lies in its
sense of awe as it depicts a potentially threatening gigantic dad peering intently into a
perfectly designed Hot Wheels car.
This video advertisement was initially seen on Youtube and has now made it to the
Indian television. This one impeccably positions Bournville as the dark chocolate that is
the unopposed ruler of the “Not so Sweet” domain. The girl in the ad talking about her
cat reminds us of many of those uncomfortably sticky-sweet people out there who we
would gladly feed to the alligators. It is for the same reason that the conclusion of the
advertisement is satisfactory. It must be pointed out that most advertisements evoke
emotional responses (Pizza ad creates craving, ‘Save the Tiger’ ad makes us sad and
resolved, so on and so forth) but this ad fulfills our craving for proactive action and
brings about inner peace. It promotes inaction and in a twisted way- allows “nature” to
take its own course. Critics may call it senseless but viewers consider it absolution!
TELEVISION AD
07 SUMMER 2013
It’s all about
AD-ITUDE
PRINT AD
TELEVISION AD
This one says it all! To understand this print ad for a radio show in Brazil, one merelyneeds to understand what the colors mean. The colors remind listeners. Red remindsthem of friends, yellow reminds them of Jamaica and black reminds them of nothing.
This is the ad for a radio show played between 7 and 8. The ‘pie chart’ depicts whathappens during the majority of the day! (Nothing!)
Connecting visuals with an audio service perhaps is one of the biggest challenges incommunication. This ad, without saying much, manages to say a lot! Creativity hasbloomed here and conveyed music without a sound!
Recently, Dove launched a six and a half minute long video advertisement titled ‘RealBeauty Sketches’-which can be seen on You tube. This is an unconventional length for anadvertisement but this is what Dove has done, it has ventured where no one has gonebefore. In these times of attention grabbing adverts, Dove has done the unthinkable. Ithas put across a deep, thought provoking idea that makes us wonder about ourperception of beauty.
The premise of the ad is simple. It has been depicted as a live interaction betweenpeople and an artist drawing face sketches of those same people sitting behind a curtain.These sketches are based on verbal descriptions. Each individual is asked to describeherself and then another person they have met on their way in.
Hence, 2 sketches are created for every person- one as per the face owner’s descriptionand the other according to a 3rd party. And surprisingly, the way others see an individualturns out to be more beautiful than the person’s perception of self! This ad strikes at thecore of our perception of self and beauty as we know it.If reports are true, this ad has become the most watched video ad of all time!
It’s all about AD-ITUDE
THE MARKSMAN 08
Brand MARKive
Had it not been for John Cadbury we would
not have had chocolates. Today “Cadbury” is
a generic name for chocolates. Absolutely all
chocolate lovers would have “felt silk lately”.
Cadbury redefines the love for chocolates
and welcomes its lovers into the world of
JOYVILLE. The rich & dark Cadbury
chocolates are an absolute delight to the
mouth. Cadbury has established itself as a
mouth-watering, luscious & wholesome
chocolate.
REWIND
It was in 1824 that John Cadbury started
selling self made tea, coffee & drinking
chocolate at a store in Bull’s Street,
Birmingham, England. In a few years he
opened up his own factory producing cocoa
and drinking chocolates, and made it
commercial by the year 1831.
The next eleven years saw a drastic
expansion in Cadbury’s product offering and
John Cadbury was selling more than eleven
different cocoas and a variety of sixteen
drinking chocolates.
Ever since, there has been no looking
back for Cadbury. It went on to
become a pioneer in the chocolate
industry by introducing the chocolate
and milk chocolate bar.
FROM ‘ASLI SWAAD
ZINDAGI KA’ TO ‘SHUBH
AARAMBH’
John Cadbury himself had a knack for
innovative and expressive
advertisements and promotions, which
were well imbibed by the company and
that spirit is still visible in their
advertisements today.
Cadbury is undoubtedly the brand that
has quite successfully managed to
maintain and carry forward this legacy.
The British Confectionary company is
one of the global leaders in chocolate
market today.
THE WORLD OF CADBURY
09 SUMMER 2013
The Cadbury advertisements are a
reflection of rich tapestry of human
emotions and feelings.
Their advertisements are one of a kind
and manage to strike the right chord
with its consumers. Starting from the
early 1900s, Cadbury has always
offered fine posters and print
advertisements to the audience. Even
today it comes out with rare and
classic and at times even radical
advertisements capturing the essence
of human emotions.
EVOLVING AS A
FAVORITE
Be it Cadbury’s Fruit and Nut or
the Crunchie, each one of them
has been persistently winning the
hearts of millions. Cadbury in true
sense has become a real reason for
celebrations, “kyunki khush hai
zamana aaj pehli tareek hai ”.
THE PRODUCT AND THE
BRAND:
From Cadbury’s Dairy Milk to
Bournville, every single chocolate has
been a favorite. Cadbury went purple
and gold in the year 1920 and the
legacy continues. Their logo first
appeared in the year 1921 based on the
signature of William Cadbury and it has
only been simplified over the years and
never changed. Cadbury thus emerges
as a brand that has very effortlessly
maintained a holding on its original and
true essence.
Brand MARKive
THE MARKSMAN 10
COVER STORYOPPORTUNISTIC MARKETING
Marketing and Opportunity are the two
words not considered to be spaced out.
Basically marketing itself is giving right
opportunity to the customer to get
connected or stay connected with the brand.
Advent of social media and digital platforms
has not only made finding this right
opportunity easier but has also added a lot of
competition among the firms as number of
firms using these platforms is increasing. This
competition makes the term “Opportunistic
marketing” more appealing. This means how
aware the firm is to find an opportunity in a
situation, occasion or event to increase their
selling. But being aware is not enough. One
needs to have enough resources to seize the
moment. So resource planning is an important
part of Opportunistic marketing.
WHAT DOES IT TAKE TO BE AN
OPPORTUNISTIC MARKETER?
One way if we observe “Opportunistic
marketing” can be analogous to Seasonal
marketing. Both take the benefit of “TIME”
(mostly good).
The only difference between the two
is that season comes regularly and
opportunities do not. An
opportunistic marketer has to be
discreet and careful about future
opportunities to reap out maximum
benefit. The marketer also should
have an accurate estimation about
resources available because not
giving something promised can be
very hazardous to the firm. It makes
your image vulnerable. The driving
force behind opportunistic marketing
is increased sales and profit. Also the
goal or target of opportunistic
marketing is getting the maximum
benefit of a situation that is unlikely
to recur.
AMUL
Amul ads use the witty one-liners
related to the day to day events or
the national events which catch the
eye of the nation. Also, the humorous
and incisive style of drawing makes
heads turn towards the ads. Another
speciality of Amul ads is that they
don’t use any celebrity but a cute,
little girl in polka dot dress.
This Amul girl has become iconic in
Indian advertising. All together, Amul
has strategically and successfully been
using opportunistic marketing with
national breaking news or hyped
events.
11 SUMMER 2013
COVER STORY
HUL
Looking at the cut-throat competition in
the consumer products segment,
Hindustan Unilever Limited (HUL) has
been very successful in their strategies to
be India’s largest consumer products
company. HUL’s products include foods,
beverages, cleansing agents and many
other household commodities.HUL’s goal
takes into account sustainability and
health. The following example gives us an
idea as to the extent a company can
imagine to apply its opportunistic
marketing methods.
At “Kumbh mela”, the biggest
congregation of devotees in India, where
many marketers vie, for their presence to
be felt, HUL decided to go with
innovative marketing rather than regular
traditional way. Kumbh Mela is Hindu
Pilgrimage held in every three years and
attracts 100 million people.
HUL partnered with hundreds of
restaurants and dhabwalas near the
pilgrimage area to serve rotis that are
stamped with “Lifebouy se hath dhoye
kya?” This campaign got the crowds’
attention exactly when it was required
the most.
Lifebuoy placed soaps at washrooms of
various eateries and put Lifebuoy banners
at various places so as to reach out to
more people. This “Roti reminder”
campaign not only helped it stand out but
also helped the brand to reach out to a
mass crowd without use of too many
resources. The perfect example of
Guerrilla marketing, isn’t it?
ANNA HAZARE
Another example of opportunistic
marketing in the Indian political context is
of ‘Anna Hazare’s Lokpal movement’. Anna
Hazare with his party workers and
supporters was fighting for stringent
Ombudsman bill that will curb corruption,
protect whistle-blowers and answer
citizen grievances. Anna Hazare also went
on to fast for his demands to be accepted.
Whole of India was looking at him and few
used this opportunity to sell “Gandhi cap”
printed with the words “I amAnna”.
This cap started selling rapidly as it was an
indivisible part ofAnna’s personality.
Also it was most apt but momentous way
to show your support to the movement
by wearing it. So though for a short span
of time, this cap saw its presence in the
urban parts of India.
THE MARKSMAN 12
BENEFITS OF BEING
OPPORTUNISTIC
In the business context some feel that being
opportunistic means getting benefited by
other people’s misfortune. But it is not always
like that. Being opportunistic also shows that
the firm finds the right time to get connected
with the customers. It is like helping a
customer at a time when he needs it the
most.
Not only does that customer remember you
but it also generates the goodwill for the firm.
If some situation sets the crowd up, a firm
with the help of right solution and strategy
can settle the issue down. No doubt the
customer will respond positively.
The other benefit is that people are forced to
choose your product or service. This is mainly
because of the few other alternatives or
because of condition like “more demand than
supply.”
ETHICS OF OPPORTUNISTIC
MARKETING
The beauty of opportunistic marketing lies in
it being ethical. Sometimes firms misuse
people’s fear.
For example, in 2009-10 few areas of India
were affected by swine-flue. Doctors advised
people to use sanitary masks in the public
places as a first precaution to be taken. These
masks do not provide assured guarantee from
catching the flu.
But retailers capitalized on increased
demand and raised the prices of
masks. People purchased masks even
in regions considered free from the
flu epidemic. All fuss out of the
swine-flue fear.
Ambush marketing is one form of
opportunistic marketing only.
Ambush marketing is a marketing
practice where firms which are not
official sponsors of big events or
competitions use them for increasing
their brand visibility or raising their
brand awareness. A line has to be
drawn to allow official sponsor to get
the exclusivity that it has heavily
invested in. The official sponsor’s
right should not be violated by this
ambush marketing.
One of the wise opportunistic
marketing examples is of TATA ACE.
ACE also shows the depth of grass-
root marketing TATA did before it
was launched. Ace is a four-cylinder,
fuel efficient, 1 tonne mini-truck that
TATA designed looking at the small
roads of villages which are not pliable
by huge trucks. This truck proposed
to increase the number of trips per
day with its higher mileage and
enhanced driving comfort.
So the right opportunity cashed on
at the right time with the right
efforts can always give its benefits
because ultimately opportunity for
one is the need for other.
COVER STORY
13 SUMMER 2013
As a toddler I was mesmerised by the
showdown between two warriors hurling
arrows at each other in ‘Mahabharata’. The
arrows clashed somewhere in mid-air and the
one with greater meditational powers induced
in it by a chanting of verses, persisted while
the languid one evanescenced. In this article I
am going to take the liberty of drawing a
parallel between the ‘Mahabharata’ and the IPL.
The cricket ground is the Kurukshetra and the
players, the warriors. The brands emblazoned
on the team uniforms are the allies. The ball
and bat are the arrows with the spell. Every
time the bowler chants the ‘Karbonn’ spell we
evince the ‘KarbonnKamaalKatche’. The
antidote to this spell is the ‘DLF’ mantra which
embodies in the form of ‘DLF Maximums’. (IPL
2012-The connection is still ripe in my mind.)
The ‘Mahabharata’ was governed by certain
rules which often perplexed the small me. In a
joust only two people pitted against each
other and others even if ‘free’ didn’t interfere.
However, the battle of our brands fighting it
out in the IPL knows no rules. The bloodshed
in the ‘Mahabharata’ had a ‘strategic time out’
at night. The brand YODHAS of the IPL
YUHBHUMI know no respite. They keep
contriving ways to check mate the opponent.
SPECIAL STORY
IPL –THE KURUKSHETRA OF BRANDS
Hastinapur was so large that both
the ‘Pandavas’ and ‘Kauravas’ could
have had a large piece of the pie, but
both vied the plenary pie. Similarly
our brands are at a tug-of-war, and
the IPL is the heavyweight which
abets winning the whole pie. The
consumer here is ‘Dhritarashtra’, the
blind king. He conjures an image of
what is delineated by ‘Sanjay’. In our
case Sanjay represents the ad
agencies which astutely proffer the
brand to the consumer.
More than 100 brands advertised in
IPL this season. Pepsi the title
sponsor churned out Rs.396.8 crores
to bag the title rights for 5 years. It
was also the official drinks partner of
8 out of the 9 teams. Pepsi also
launched its ‘fan can’ a 500 ml can
especially for the IPL.
The ‘strategic timeout’ countdown
did not go 3, 2, 1, but went oh, yes,
abhi, instead. Indeed an avant-garde
way to campaign. Coca-cola was the
drinks partner of Mumbai Indians but
had to serve their drinks without
labels in in-house matches because
Pepsi had the in stadium branding
rights. It was akin to Pepsi stripping
Coca cola of its ‘kavach-kundal’ just
like Karan was stripped of his by lord
Indira.
THE MARKSMAN 14
SPECIAL STORY
But step outside the stadium and you
will descry people quaffing on 400 ml
coke sold for just Rs. 10. Pepsi as a
countercoup sampled ‘Pepsi atom’
outside the stadium.
KarbonnKamaalKatche, DLF
Maximums and Citi moments of
success are uncanny examples of
branding at its best. Vodafone also
relofted its zoo zoos for the 6th
edition of IPL.
Vodafone super fan, Pepsi box were
other ‘mahayodhas’. Banks like Yes
bank also leveraged the IPL to rake in
some moolah. Cadbury also made a
leading-edge advert limning stadium
audience as gems in different colours
hurrahing for their favourite teams,
cleverly putting across the idea of
‘RahoUmarless’. Star plus sought an
ambush marketing strategy by
vouchsafing the Naisoch awards for
an event being telecast on Sony.
Like the dice king ‘Shakuni mama’ the
IPL has its own breed of ‘Shakunis’.
They tempt fate and to skew the
ensual in their favour, do the
‘vastraharan’ of the spirit of the
game. And while this befalls the old
fogeys, in our case the champions of
the game just remain mute
spectators.
Now that the IPL is eclipsed with fixing
allegations, will the brands try to shroud
their illegitimate concomitance with IPL like
Kunti hid her illegitimate association with
Karan. But hiding the association cost Kunti
her son and could cost the brands an
opportunity!!
The IPL has wontedly managed to make
headlines the world over. Be it the
astronomical amounts dolled out to players
(some for their cricketing abilities and
some for their manipulating abilities- If you
know what I am insinuating at!) or the
fixing scandals. This year was no exception.
There were deliberations on Pepsi revoking
the title sponsorship so that its image was
not beclouded with that of IPL. But I beg to
differ. Pepsi or any brand for that matter
will keep romancing IPL because of the
sheer exuberance the brand exudes.
The notoriety is ephemeral while the
august positioning of the brand is what the
enthusiasts summon up. Just to reiterate
the brass tacks, our very own ‘Srini’
received the loudest applause during the
final presentation ceremony. Advertisement
in IPL is unequivocally money well spent.
Does IPL deserve the attention it
commands from brands?
15 SUMMER 2013
SPECIAL STORY
For me the answer is yes. The reasons
being:
You may love it, you may hate it but
you can’t live without it. This is what
IPL is for an Indian
Unlike ad-slots for soaps the ads
feature between overs and this being
a bantam interlude people don’t
switch channels
Ad-campaigns featuring a series of ads
can create a lasting impact.
Brand associations are also tenacious.
A 360 degree campaign with
commentators endorsing brands, ads,
hoardings, branding ensure that the
message is delivered to the
audiences..
Nevertheless some questions that are
perplexing are, even after all the work
out Pepsi has failed in making a muscle
like Coke and Vodafone is the number
2 after Airtel!!
So although IPL does lend some
credibility to the brand does it
climactically result in sale beyond the
IPL? It seems to me like SAMAY is
now saying that though the sword has
changed hands, the battle is still on.
THE MARKSMAN 16
THE SEEMINGLY ENDLESS
AHH EFFECT
Coca-Cola is out with yet another marketing
strategy appealing to the masses. It is Coca
Cola’s 1st only digital marketing strategy
basically targeting the youth. The campaign is
unique and one of its kind and it is grand too.
Coca Cola has employed 61 different URLs
which contain interesting snackable content.
The campaign is very rightly named as the
“Ahh Effect”. The exclusive experience of
Ahh works well on smart phones including
Android & iOS platforms. The world of Ahh
brought to us by Coca Cola includes games,
animations, videos etc. The URLs that are
employed by Coca Cola are ahh.com,
ahhh.com, ahhhh.com and so on continually
adding a succeeding H.
The URLs get longer and longer and a click
on them, unveils a delightful experience. So
far 17 URLs are active with invigorating and
refreshing experiences available. The surprise
element associated with each experience and
the multidimensionality of Ahh makes the
campaign a hit in itself. With this fresh and
new digital media marketing Coca Cola has
positioned itself as a brand known for
peculiar and distinct marketing strategies.
Hall-MARK CAMPAIGN
A CAPTIVATING
CAMPAIGN GEARED
TOWARDS THE TEENS
Coca Cola has also tried to make the
campaign even more engaging and
interactive for its fans by inviting them
to send in their experiences and
interpretations of their Ahh world,
their Ahh story. Coca Cola plans to go
with around 25 user generated
experiences. It also plans to run ads
on social media platforms, making this
campaign truly digital, inviting Coca
Cola fans to submit their rejuvenating
experiences. It is a campaign for
youthful people who have a quest to
discover something new all the time. It
is engaging and interactive at the same
time. Each experience fills the user
with a twitter of excitement, be it the
‘Guide the Bubble Game’ or ‘Ice Toss’.
This creative and reviving campaign
still has a lot to unveil, ushering in new
experiences. Coca Cola has launched
it as a multi-year campaign with the
remaining experiences gushing in with
time to come.
EXPLORE THE WORLD
OF AHH !But as of now, it is time to go and
discover your favorite experience in
the world of Ahh! And, even more,
write in your experience to Coca
Cola to become an integral part of
the Ahh effect.
CAMPAIGNING – COCA COLA STYLE
17 SUMMER 2013
Day is hectic to some extent. Lot of tasks to complete each day. Time passes pretty
quickly. Day starts at 9 am and ends at 6 pm. The happiest moment so far at work was
when a senior from Accenture Management Consulting praised my solution to a
certain problem. The job otherwise is Quite challenging, seniors have a lot of
expectations with peers giving tough competition. Have to work differently, think out
of the box to stay ahead of others. To those looking forward to such a role, I’d like to
say- “Work load will be there. You need to be quite apprehensive in your approach. Be
patient, be logical and be smart.”
ADITYA DEVIREDDY, BUSINESS PLANNING MANAGER
VIBHAV SHUKLA, DOMAIN CONSULTANT
My Responsibilities include “supply and demand matching". Generally my day is all
about Reports and reporting. The proudest moment so far has been rolling out a
system across the organization. Getting people to make use of the system has
been the most challenging aspect.
Understanding the data is key to good future in this field. So get going, fellas!
Marketing Real TIME
THE MARKSMAN 18
My job was basically to engage retailers for opening an EBO for Donear in their city.
This involved convincing them about brand Donear, explaining them the terms and
policies and finally clearing their queries. Till lunch I would assess the cloth market in
the city. Post lunch I would meet prospective retailers. My day stretched as long as
the market was open. In the evening if the city market was covered, I would start for
another city; else stay there for another day. My biggest challenge was convincing
retailers about the brand Donear, their terms and conditions and to find prospective
retailers who may be willing to open an EBO for Donear. My advice to people opting
for an internship in sales and marketing is to collect as many details about the
market before actually going there.
My office did not have very strict work timings. A usual day used to begin at 11 A.M.
and end at around 8 P.M though you were free to leave anytime after 6 P.M. Initial few
weeks of my internship went in analysing how does one actually use social media to
it's advantage. It began with analysing competitors of the brand pages my company
handles (Mountain Dew, Tropicana, BigFlix) , study a few campaigns that won awards
in Digital Media, get involved in brainstorming sessions and help in preparing pitches
for the various clients that the company approached. Initially I was not working on
any specific project which made it difficult to plan the day. It's always important to
keep yourself open to challenges and have a curiosity to learn. No matter whichever
organisation you get into, its your zeal and enthusiasm that directly affects how much
you can learn during this period of two months.
TAVISHI AGARWAL
Social Media Marketing
ANKIT GUPTA
Opening an Executive Business outlet (EBO) for DONEAR in
various cities
Intern SPEAK
19 SUMMER 2013
The internship has been a challenging and hectic one including 9 hours of work daily. It
is an eclectic mix of desk work as well as field work. As it is a business development
project, the field work includes meeting HODs of various institutions, Commercial
Attaches in Embassies and MDs / International Business Heads of various companies.
The desk work on the other hand includes discussion with colleagues & analysis of
the data gathered. Some of the challenges faced were gathering data from secondary
sources, as a primary survey in this case was not possible (The market included
Africa), getting appointments fixed with top officials and travelling from one part of
Mumbai to the other, esp. in Monsoon!! Take your internship seriously. It is those two
months of the two years spent in SIMSR, when you would actually get an opportunity
to apply theoretical knowledge to practical use.The industry exposure is a paramount.
PRIYAM PRASAD
Studying and analysing the viability & feasibility of agro-
chemicals marketing in Sub-Saharan Africa
I worked for a food product company that manufactured Mustard pastes, Flavoured
Vinegars, jalapenos etc. My job involved meeting the Purchase Heads / Chefs of the
Hotels / Cafes - key stakeholders in the decision making process for food products
and give the product presentations. So once we have a brief with them, we will then
provide them with samples. Continuous follow-up is necessary to generate sample
feedback and sales conversions. The day will be spiced up with lots of travelling within
the city, visiting the Kitchens & Stores of hotels - the Back Bone of the Hotels! The
availability of the Chefs / Purchase Heads is one the key challenges that I faced.
Scheduling appointments with them is mandatory at Top Hotels. In the role that I was
interning, certain amount of patience was warranted. In the hospitality industry, sales
conversions will not happen in a smaller time frame of a week / 10 days. Hence
patiently engaging with our target group and developing a good rapport is necessary.
ANIRUDH SRINIVAS
Identifying and tapping the opportunities for European
Products in Retail & Food Service Outlets in Chennai
Intern SPEAK
THE MARKSMAN 20
Brand Management has been an integral
domain for every company be it a 185 billion
dollar company called Apple or a 10 billion
dollar redBus.in. They are always in this
unending conundrum of what their Brand
represents, the Brand value, recall and
treatment.
A Brand progresses from being a slogan, logo,
name, symbol, tagline to experience, image,
reputation and ideology. Strategy comes into
play here, as brands are used to influence
consumers thoughtfully and tactfully. Strategic
Brand Management as a book provides
comprehensive view as to how brands evolve
to an in depth knowledge in Marketing terms
such as brand equity, strategic brand
management to name a few.
It is an amalgamation of concepts, theories
and practical insights. This book provides an
in-depth analysis of how a brand moves on to
become a strategic business decision. It helps
understand the key issues in planning and
implementing brand strategies and provides
concepts to make better decisions. The
authors have done justice to the book with a
good amount of Indian references so that the
readers can easily identify and relate well to
the Indian Market scenario.
They have tried to put together cases of
brands that are specific to India, which would
help readers better understand the theories
enunciated in the book.
“The meaning imbued in brands
is quiet profound, allowing us to
think of the relationship between
a brand and consumer as a type
of bond or pact”
“Marketers should consider
money spent on manufacturing
and marketing of products as
‘investments’ and not as
Expenses”
Excerpts
BOOK WORMSTRATEGIC BRAND MANAGEMENT
21 SUMMER 2013
The third edition of this book tries
to present a Marketing Text Book,
which is referred to by over 3000
Indian MBA institutes. The changes
made will only make the book
more relevant.
BOOKWORM
M G PARAMESWARAN
Executive director & CEO with DraftUlka
Advertising, Mumbai; An IIT (Madras) & IIM Calcutta
alumni, his career spans over 3 decades in Branding,
Advertising & Marketing .
He has also served in various Industrial bodies like
The Federation of Indian Chambers of Commerce,
Confederation Of Indian Industry to name a few.
KEVIN LANE KELLER
Marketing Faculty at TUCK School of Business at
Dartmouth University. He is renowned as the author of
Strategic Brand Management.
He has served as an advisor to many International
Brands like, P&G, Ford, Accenture. He is considered as
a leading figure in study of Brand Management with his
work being published in leading journals in the world.
ISAAC JACOB
Head of marketing at K.J Somaiya institute of
Management Studies and Research.
With an MBA from the prestigious Jamnalal Bajaj
Institute of Management Studies, Mumbai his career
spans over 30 years. He has seen it all, from Ogilvy &
Mather to JWT to Yes Bank, CMO and Tata Mutual
Funds (Vice President & Head Marketing)
AUTHORS
THE MARKSMAN 22
23 SUMMER 2013
SquAreheaD
BUZZ
ACROSS
1. Which software products major would be
the first major company to discontinue
selling license based software and move to
software selling by subscription based
model totally ?
3. Which car model was the largest selling
model worldwide in 2012 ?
4. Which Internet service was started by
former Yahoo execs Jan Koum and Brian
Acton in 2009. It claims to be bigger than
Twitter today?
6. Which social networking site was started
by Reid Hoffman and associates 10 years
ago on May 5, 2003 ?
9. Samsung had been doing a high decibel
campaign “OWN NOW”. Which Indian
brand has started a campaign using the
slogan “CAN OWN NOW” ?
DOWN
2. With which brand has Sachin had the
longest association since 1990 ?
5. Lebua Hotels is entering India with 4
properties. To which country does Lebua
belong ?
7. Which MNC has a corporate tag line:
"Good Food Good Life"?
8. Which airline calls itself India’s most
democratic airline, because it has only one
class of passengers ?
CLUES
PUZZLE
ANSWERS
1.Adobe 2. Boost 3. Ford Figo 4. WhatsApp
5. Thailand 6. LinkedIn 7. Nestle 8. Indigo 9. Micromax
THE MARKSMAN 24
Call for ARTICLES
CALL FOR ARTICLES JULY 2013
Articles can be sent on any one of the following topics*:
*Please ensure that there is no plagiarism and all references are
clearly mentioned.
The best adjudged article will be given a Winner’s Certificate.
Deadline for the submission of article will be : 20th July, 2013
1. One article can have only one author.
2. Your article should be approximately 800-850
words and MUST be replete with relevant
pictures that can be used to enhance the
article.
3. FontType: Gill Sans MT
4. Font Size: 14.
5. Send your article in .doc/.docx format to
6. Subtitle line: Your name_Institute
Name_CourseYear
7. Kindly name your file as : Your name_Topic
1. Will Brand Infosys rise after return of
NRN?
2. Are social media platforms becoming less
social and more advertisement friendly?
3. Is Consumer preference for brands with
good cause on the rise?
25 SUMMER 2013
To subscribe to "The Marksman",
Follow the link:-
http://interfacesimsr.com/
the-marksman.html
OR drop in a mail/contact us at :
Subject line: Subscribe: Your
Name_Institute Name_Course
Year
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THE TEAM
TWEETS by Meeta Khatri
It’s all about AD-itude by Vivek Mishra
Brand MARK ive by Priyam Prasad
COVER STORY by Mandar Dongre
SPECIAL STORY by Roma Sehgal
HALLMARK CAMPAIGNS by Priyam Prasad
MARKETING REAL TIME by
Vibhav Shukla
Aditya Devireddy
INTERNSPEAK by
Tavishi Agrawal
Aniruddh Srinivas
Ankit Gupta
Priyambada Mishra
BOOKWORM by Smriti Sudhish
SquAreheaD by Tavishi Agrawal
BUZZ by Nishant Singla
PROOF READ by
Vivek Mishra
Priyam Prasad
Roma Sehgal
DESIGNING by
Divya Damera
Richa Garg
PROMOTIONS by
Nishant Singla
Meeta Khatri
The MARKSMAN is the
newsletter of INTERFACE, the
Marketing Club at K.J. Somaiya
Institute of Management Studies
and Research, Mumbai.
Images used in THE
MARKSMAN are subject to
copyright. THE MARKSMAN
does not take any responsibility
of any kind of plagiarism in the
articles receives from students
of other colleges.
The Team
THE MARKSMAN 26