The Marketing Plan for 2014 PETLAN Company
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Transcript of The Marketing Plan for 2014 PETLAN Company
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INDEX
INTRODUCTION 3
SITUATION ANALYSIS 4
TARGET MARKET . 6
SWOT ANALYSIS 7
MARKETING STRATEGY....10
PRICE.11
SETTING GOALS OF MARKETING.12
ELECTION OF MARKETING STRATEGIES..14
ACTION PLANS.16
CONTROL...17
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INTRODUCTION
The marketing plan for 2014 PETLAN company, seeks to place the company
at the forefront of the pet market in Mexico City. This is a pet store dedicated
exclusively to selling items for pet care also having service adoption. It is the first
and only store of its kind to be opened so far in our country. This shop is located in
various commercial locations in Mexico City.
Petland was created in response to the increase in the sale of pets mainly
promoting adoption. The opening hours of the store is 11 to 21:30 pm from Monday
to Saturday and Sunday allowed by law.
To achieve the objective the company must foster trust company image, avoid
their products are perceived expensive but of high quality and reliability.
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Internal Analysis
Petland has over 300 different species of animals and all products and
services for care and maintenance required. The product portfolio can be subdivided
into dogs, with more than 40 breeds, cats, birds which you can find from the most
exotic species to a single canary, over 50 fish species, reptiles, farm animals, small
mammals, amphibians , invertebrates and aquatic plants.
Within the organizational chart, we can find as employees 20 highly qualified
young branch divided by two by two into 5 sections, each specializing in one species.
We can say that the vast majority of them are licensed veterinary, which makes them
perfectly suited to resolve any doubts that may arise are our customers. This,
together with courses periodically on various aspects useful for the development of
its work, makes our young employees in perfect connoisseurs of work performed will
be made.
The store also has two veterinarians, two Cashiers and two hairdressers with
three assistants to the washing area. All these employees enjoy permanent contracts
that are reviewed annually.
The security establishment is borne by the company Prosegur (with two
security guards), a company which has a contract in effect until June 2018.
As for the cleanliness of the establishment is borne by a specialized company
with which we have a contract until June 2015.
In addition the opening of new service that we would have to perform with:
Two veterinarians who specialize in canine sexology that will alternate
shifts.
Two assistants specialized in the practice of artificial insemination.
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TARGET MARKET
The aim of Petland is totally heterogeneous market, depending on the type of
pet to talk. Anyway we can find a number of similar features among our customers,
such as membership of typically middle class, upper middle or high plus the little
experience in consumption, and the need to educate them for the care and
maintenance of their pets. So, we have to segment the pet market for different types
of animals:
Market segmentation respect to type of animal is acquiring
Dogs: We can find different types of customers that relate to different
characteristics of dogs. So, we found a customer segmentation dog tied to
characteristics such as aggressiveness, strength, company, place where the
animal will live, etc ... This kind of segmentation can move the cats.
Birds: Here you can clearly distinguish two types of customers based on the
exotic animal or not, this way you will not have the same features that a
customer goes to the store to buy a parrot or a cockatoo (under 40 years high
purchasing power), another with the intention of acquiring a parakeet or a
sparrow.
Fish: Customers of all types without belonging to any particular social stratum.
Reptiles: In this section we make a segmentation based on whether buyers
talk about the classic turtles, acquired by all kinds of people or buyers of new
exotic reptiles such as iguanas, crocodiles and pythons with very specificcharacteristics. This segmentation also applies to amphibians (frogs, newts
and salamanders).
Invertebrates: Here we discuss very specific and homogeneous customers
between them, as it is not very common to find such customers.
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SWOT ANALYSIS
Threats and opportunities
Threats
Pace of Life
The pace of modern life, which is very busy or fast, and you could even
classify tiring and stressful, not given free time to enjoy pets because practically no
time is spent at home.
Diseases
So much diseases can get the animals themselves, as they can transmit to
their owners.
Climatology
It depends on the home where the pet is welcomed, there will be dangers of
lack of acclimatization by the animal and can be life threatening.
Opportunities
Economic Situation
Currently we are in good economic times, but with the threat of a slowdown
in growth, therefore we must use it to increase sales.
Franchising
In recent years the phenomenon of franchising has flooded the shops, this is
a great opportunity for expansion with which you can reach the whole country.
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Branch Locations
Ability to open new stores
Strengths and Weaknesses
Strengths
Technology
Petland has the most advanced technology in veterinary services having own
clinic. It also features the latest in fish farms, lighting and synthetic feed.
Reputation
Petland since its inception is one of the largest stores of Mexico.
Variety
Petland, thanks to its size has more than 300 different species.
Weaknesses
Production
Because the vast majority of species sold in Petland, are not native to our
country, the production of these depends on the countries of their origin, running the
risk that at some time the availability of some is not possible .
Legality
The law in Mexico restricts the importation of some species in significant
quantities, and many species are protected, allowing no departure from their country
of origin.
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Publicity
Especially the negative publicity that have received some species of dogs,
such as the "PIT BULL" or like, have created panic among the population.
Handling
Because most species are not produced in our country, you cannot be certain
of the treatment they have received pets before arriving at the store.
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1. MARKETING STRATEGY
PRODUCT.
PRODUCT PORTFOLIO
All kinds of products for the care and maintenance of animals, from food to care
instruments as wormers through shampoos, creams, treatment plants, tanks,
planes, ... for each particular pet. Prices will depend on the item and we refer to pet.
Animals:
Dogs: Around about 40 races and a small park where you can play around
with them.
Birds: From the most classic and typical parakeets to the most exotic species
of birds like toucans mainly imported from the subtropics of Colombia, Bolivia,
Brazil and northern Argentina, Caribbean Flamingos, The Yucatan, Far East
and Oceania. Cats: From the most common cats like Siamese to the most exotic felines like
the Tabby Cat of Manchuria and China
Fish: two swimming 1000000 liters of hot or cold water and more than 200
species, ranging from the most common such as triggerfish, cat and mules to
the most exotic woman like fish, pilot fish, cow fish the fish and the fish
emperor Muhammad.
Reptiles: The most exotic as alligators, anacondas, pythons, boa constrictors,
cobras, crocodiles in the Brazilian Amazon and also the type of lizards
iguanas lizard Cape eel, lizard or the classic Indian Real lizard.
Farm: ducks, chickens, pheasants, etc. ...
Small mammals: From simpaticas squirrels to the most exotic kangaroos
Amphibians: Frogs, European black salamander, newts, etc ...
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Invertebrates: We land and the South African scorpion, the mason spider
(tarantula), sea spider, spider excabadora and marine species like corals or
anemoras
Aquatic-plants: A variety with more than 1000 different plants, such as algae
Phaeophyceae (sargassum) or green algae.
Services:
We have all kinds of aftermarket services supplied by our highly qualified
employees for the care of animals, such as veterinary center (including pharmacy),
hairdressing canine auditorium for lectures and conferences, car wash, bar, and
large amounts of services additional as sitters, transportation, financing on
purchases, children's play area, safe for animals and the spectacular opening of
the canine reproduction room as the project is approved.
2.-PRICE
The pricing strategy will aim to position our company to a conception of our
shop by the customer as a place in which to find items of all kinds at prices in line
with the average of the prices that other pet stores offer, resorting offers and
seasonal promotions on different products even in some pets.
Thus, the overall design is sought by the customer from a variety of options
with prices around the middle rather than as a place to find products too cheap,
thus enhancing the image of place with a huge offer.
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3. SETTING GOALS OF MARKETING
Marketing objectives must possess a number of common characteristics that
can be summarized in the following points:
Each objective must be clearly stated and measurable for a measurable
period of time.
They should be consistent.
Hierarchically should be established, possibly with lower level objectives
derived from the most important.
Must be achievable but sufficient votes to stimulate maximum effort.
These aims of Marketing can be both qualitative and quantitative, and clear
example of a marketing plan, let's outline the objectives used in Marketing:
In qualitative objectives, these are:
Sales Objectives: It would reach a figure of monthly or annual turnover of
"X" or get a number of customers "Y".
These objectives Sale can also be subdivided into:
The store image and the different breeds of animals are favorable to the
prospective buyer.
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That the consumer knows the property, remember that the customer
decides to go to the property and acquire the various products and services.
Create the habit of heading to the store to consume the services available,
such as animal-related products.
Being chosen by the consumer, among other establishments through direct
competition.
Approaching the consumer psychologically.
Qualitative objectives are:
Market Leaders: This object is sufficiently broad to encompass a number of
systems, alternatives, and procedures that can be cited as its own
determination, it can be a market leader in benefits, costs, profitability,
customer service, etc.
Set a specific brand image: A brand is more than a logo that characterizes
the firm or a slogan that summarizes the main policy or mission of this, a
brand must possess the more value the consumer identifies the establishment
overall our services or goods supplied, the more intrinsic value for the
consumer with our brand, the more you join the commercial market culture,
and so many qualities that you can add to our product that will increase your
value in itself.
These objectives may be qualitative countless such as the wishes of the
members of the organization or power groups within the company or its seniormanagement, in short, as many as they may wish to have human aspirations.
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In this marketing plan on Petland and their animals in particular with the data we
have obtained from the company we can guess that the objectives of the company
are as follows:
Staying as leader
This objective can be subdivided into:
Promote the company image confidence: this gives the importance to their
image Animal Star competitors with its products and services since its
establishment seeks customer satisfaction and good name is revealed.
That their services are not perceived as expensive but great quality:
Animal Star wants characterized by a firm commitment to quality and
service does not offer low price.
Make believe that our competitors cannot compete against us.
4. ELECTION OF MARKETING STRATEGIES
The marketing strategy defines the guidelines to follow for advantageously
positioned against the competition advantage of market opportunities while set
marketing objectives are achieved. It should be realized both portfolio strategy (ie,
to market we will direct and that products and services) and the segmentation
strategy and positioning (ie, to segments of these chosen markets and as we will be
positioned in them) and functional strategy (marketing mix).
Obviously the marketing strategy should be consistent with the corporate
strategy.
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Portfolio strategies:
1. Developing services and deepening completing the product range (different races
and animals).
2. Market penetration veterinary and other services.
Segmentation and positioning strategy:
3. Before to find a heterogeneous market, our segmentation will be for different types
of animals. In terms of positioning, making the customer perceives as different from
our establishment competitors.
Functional Strategy:
4 service: Consolidate the existing range of services
Innovation and expansion of services
5 Price: Maintaining the current pricing policy
6 Products: Keep our product line (animals, products for preservation and
maintenance)
7. Communication: increase advertising and store image
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5. ACTION PLANS
Action plans are to decide the marketing actions that specify marketing
strategies in its most concrete level:
A. DECISION
B. ACTION
C. DATE
D. Take a high-quality
E. Develop the living dog reproduction
F. Saturday 24 MAY 2014
G. Promote the sale of exotic animals
H. Increase the advertising budget
I. Tuesday, 27 JULY 2014
J. Increase range canine
K. Increase on 5 races
L. Thursday, 13 AUGUST 2014
M. Maintain image
N. Continue with advertising and promotion, in some cases increasing the budget
O. Tuesday, 25 AUGUST 2014
P. Increase the presence of Petland in municipalities near DF
Q. Develop campaigns specific to those municipalities in local media advertising.
R. Saturday 29 AUGUST 2014
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6. CONTROL
We track the plan because in the times we live in turbulent and changing, it is
normal that after a while you are giving other than those mentioned as most likely in
the situation analysis stage circumstances. Therefore, we have to see if it is still valid
diagnosis made , whether to modify the objectives , if we change strategy , ...
Therefore , make sure that the reasons which induced at the time to advise this
strategy or that action remain the same and if not you have to make the necessary
corrections .
From this follow-up is necessary to establish a compliance monitoring plan .
This would be done periodically compare the objectives , analyze and correct
deviations through the adoption of new shares. To achieve this control will produce
a scorecard that contains charts showing the evolution of sales, annual , mobile or
both trends, charts evolution of sales by products, markets , distribution channels ,
segments, and ... ratios of various kinds that serve as indicator of achieving
marketing objectives : ;
a) Market penetration of our brand
b ) Distribution coverage
c ) The backlog
d ) Sales turnover
e) Cost of sales and cost of external communication
f ) Effectiveness of our services
g ) The composition of sales
h ) The value of the budgets submitted and accepted
i ) The control of business expenses
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This marketing department needed updates on sales results (total, by product
, by sales ... ) and the return on sales and margins received order information.
Finally it should ensure that the company there are no problems that
adversely affect the implementation of the marketing plan as would :
Lack of support from managers
The lack of plans for planning
Confusion regarding the terms used in the planning process
Using numbers instead of objectives and strategies
The existence of too many details, too much to do
The marketing plan is not integrated effectively into the global system of
corporate planning.