The Luck Factor - VPPPA, Inc. Luck Factor: Mistakes That (Sometimes) Get Us Hurt 3 Two types of...
Transcript of The Luck Factor - VPPPA, Inc. Luck Factor: Mistakes That (Sometimes) Get Us Hurt 3 Two types of...
3The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Two types of mistakes(some are intentional and others unintentional)
• Not doing something that you should have
done
4The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Don’t like to do?
• Take out trash
• Dentist
• Car to shop
• Doctor
• In-laws
• Gym
5The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Inserting machine
• Initially no cover on opening wheel
The Machine Operator
also made a mistake…
not looking for,
or thinking about,
line-of-fire potential
as he was moving We obviously had an equipment issue
due to the unguarded rotating shaft
and opening wheel
6The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
• Manufacturer
designed a guard
for the machine
• An engineering
control to prevent
accidental contact
Inserting machine
7The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
One of the most common mistakes
people make on a regular basis
is not looking at what you’re doing
or where you’re going,
(or not thinking about it either)
8The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
What’s the #1 thing to take people’s
eyes off the task they’re doing?
9The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
• Not doing something that you should have
done
• Doing something you should not have
done
Two types of mistakes(some are intentional and others unintentional)
11The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Sometimes mistakes cause…
• Performance problems
12The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Recognizing a
performance
mistake at
18,000 feet… Columbus
14The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Recognizing a
performance
mistake at
18,000 feet…
Cincinnati
Columbus
16The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Sometimes mistakes cause…
• Performance problems
• Embarrassment
18The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Sometimes mistakes cause…
• Performance problems
• Embarrassment
• Quality or productivity issues
19The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Sometimes mistakes cause…
• Performance problems
• Embarrassment
• Quality or productivity issues
• Equipment damage
20The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Sometimes mistakes cause…
• Performance problems
• Embarrassment
• Quality or productivity issues
• Equipment damage
• Increased scrap and rejects
21The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Sometimes mistakes cause…
• Performance problems
• Embarrassment
• Quality or productivity issues
• Equipment damage
• Increased scrap and rejects
• Or even injuries
22The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
What if it were your job to cause errors by others?
1
24The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
1 2
What if it were your job to cause errors by others?
26The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
1 2 3
What if it were your job to cause errors by others?
29The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
2011 FAA studyAir Traffic Controller Chronic Fatigue
• Nearly 20% of controllers committed “significant errors”
in the previous year
– Ex - Bringing planes too close together
– Over 50% of errors attributed to fatigue
• Over 60% of controllers said they had either fallen
asleep or experienced a lapse of attention driving to/from
midnight shifts
Source – Associated Press 8/10/15
30The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
2011 FAA studyAir Traffic Controller Chronic Fatigue
• Schedules worked by 76% of controllers led to chronic
fatigue, creating pressure to fall asleep
• “Even with 8 to 10 hours of recovery sleep, alertness
may not recover to the full rested baseline level…”
Source – Associated Press 8/10/15
32The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Could Complacency also play a role in our mistakes?
34The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Errors (which cause)States (cause)
Hazards
Less Risk (to become)
Hazards with a
critical error
More Risk
to become
Is there a discernable pattern?
Copyright © 2017 by Electrolab Limited. All Rights Reserved.
SafeStart is a registered trademark of Electrolab Limited.
35The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Will the “hierarchy of controls” approach eliminate all mistakes?
• Engineering Controls
– Guarding, separation by space, barriers, interlocks, and etc.
• Administrative Controls
– Policies, procedures, JSAs, and etc.
• PPE
– Safety glasses, slip resistant shoes, hearing protection, FR
clothing, and etc.
36The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Development of Personal Safety Skills
• Self-Trigger on the State or Amount of
Hazardous Energy
• Analyze Close Calls
• Look at Others for the Patterns that Increase
the Risk of Injury
• Work on Habits
Copyright © 2017 by Electrolab Limited. All Rights Reserved.
SafeStart is a registered trademark of Electrolab Limited.
37The Luck Factor: Mistakes That (Sometimes) Get Us Hurt
Could our job be a bit easier?
• Develop Personal Safety Skills
• Which in turn impact a wide range KPIs(Key Performance Indicators)
• Does “selling safety” becomes easier?