The Long Journey of Assessment Center at Telkom Indonesia (1990 ...
Transcript of The Long Journey of Assessment Center at Telkom Indonesia (1990 ...
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The Long Journey of Assessment Center at Telkom Indonesia(1990-Present)
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Board of Directors
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PT Telekomunikasi Indonesia Tbk. (TELKOM) is TIME (telecommunications, information, media and edutainment) service provider in Indonesia, owned by the government of Indonesia (52,47%) and public shareholders (47,53%)
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At the end of the year 2008, TELKOM’s public shareholders comprised of foreign investors (83,79% mostly US investors) and local investors (16,21%).
The market capitalization reached 6.47% of the market capitalization of Indonesia Stock Exchange (IDX)
TELKOM listed in the Indonesia Stock Exchange (IDX), London Stock Exchange (LSE) and New York Stock Exchange (NYSE) and Tokyo Stock Exchange (POWL) in November 14, 1995.
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Business Lines
CELLULARFIXED PHONE
MULTIMEDIA OTHERS
Covers throughout Indonesia areas in 33 provinces and 440 districts
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There are 11 operators serving more than 234 Mn population, in which 56% of them are young dynamic population…
9%
27%8%
56%
0-1415-1920-5960+
Population by Age
Indonesia populationPopulation: approx. 234 million +Young dynamic population 56%
OperatorsOperators
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Our
Life
cycl
e &
Stra
tegy
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Align Business StructureAnd Portfolio Management
Align Business StructureAnd Portfolio Management
Integrated NGNIntegrated NGN
Strengthen legacy businessGrow the new wave
Strengthen legacy businessGrow the new wave
Transforming Culture
Transforming CultureCulture TransformationCulture Transformation
Sustainable Competitive Advantage
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Human Capital Management
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Human Capital Management
People Management Shifting Paradigm
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Human Capital Management
TELKOM’s HCM Fast Track Framework(Facility for Select Talent by Track Record )
Imagine…TELKOM with over 22 thousand
employees
- With various background- With various education- Spread all over Indonesia- Do more than 1,600 kind of jobs- With various skill and ability- With various personality- With various experiences- With various needs and
interestsMgt committee
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Human Capital Management
TELKOM’s HCM Fast Track Framework(Facility for Select Talent by Track Record )
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The Long Journey of Assessment Center
Brief History of TELKOM Assessment Center
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First Reaction…
EXTERNAL
• Assumed no psychological approach
• Unknown method
INTERNAL
• Doubt of the result• Rejection from HR Staff• Employee reluctant
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… After 20 Years
INTERNAL
• Supported by organizational policy
• No doubt of validity and reliability
• Widely accepted as objective measurement by participants
• Followed by development program
EXTERNAL
• Assessment center Method widely acceptable
• Used by government, stated own company and private company
• Subject of study in several university
• “Booming demand” of Assessment Center
• Growth of AC provider
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After 20 Years: compared with other methods
Assessment Center, 45%
Behavioral Event Interview, 36%
360 Degree, 9%
Profiling Test, 5%
Intelligence Test, 5%
“Our Customer belief that
Assessment Center is the best
method for competency
profiling”(source: result of survey to 14
companies, 2010)