The Lecturers MIS Menu: Why Silver Service Is Off and Drive Thru’s In
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Transcript of The Lecturers MIS Menu: Why Silver Service Is Off and Drive Thru’s In
The Lecturers MIS Menu: Why Silver Service Is Off and
Drive Thru’s In
Stephen Tanner
Head of IT Services
Scene Setting
• Experiences of FE (with some HE)
• Delivering ‘management’ information to lecturing staff
• Use of commercial systems with Web components
Situation Pre 1998
• MIS as Dark Art
• Ownership & Trust?
• Mix of linked & disparate systems
• Only ‘timetabling’ for lecturers
Drivers for Change
• Change in management, change in culture– Open attitude, open information– Corporate responsibility
• Not ‘real’ world– Tribal Systems
• Home grown exposures– Year 2000– Technology– Complexity– Individuals
Strategy
• Single integrated information source
• CIS not MIS– Central management, local responsibility
• Openness and ownership – Information triggers action
• Accessibility through simplicity
Systems to deliver?
Systems
• Integrate as far as possible
• Commercial partnership
• Best of breed for some– timetabling– HR
• All to have Web components– Views onto same database
CURRICULUM
ENRENQS APPS
STUEXAM REGIS
ISR LINKS FEES
FD EBSCedar / FDeFinancials
FD OLIBLibraries
CCM FacilityTimetabling
MS Great Plains
PWA HR
The System Components
CURRICULUM
ENRENQS APPS
STUEXAM REGIS
ISR LINKS FEES
FD EBSCedar / FDeFinancials
FD OLIBLibraries
CCM FacilityTimetabling
MS Great Plains
PWA HR
Information Flows
Studentdetails
Staff,Courses
Events
StaffPayments
CURRICULUM
ENRENQS APPS
STUEXAM REGIS
ISR LINKS FEES
FD EBS
FD OLIBLibraries
CCM FacilityTimetabling
MS Great Plains
PWA HR
The Web Components
OLIBWebView
eManager
Web Timetables
Cedar / FDeFinancials
EBSAgent
The Silver service
• Information done just the way I like it– Completely by someone else
or– 100% Home grown
The Drive Thru
• Globally available
• DIY world
• Consistent menu
The Intranet Menu
• Library catalogue search
• Timetables by Course, Location & Lecturer
• Staff management inc Sickness and Absence recording
EBS Agent – What’s on the menu
• Student & course centric info
• On line reporting
• eRegisters
Homepage
Course List
Student
Student History
On line Reporting
• Run live
• Knows personal tastes
• Scheduled Reports via Email
• Managed Reporting Engine
Reports Menu
Briefcase
Snapshot
eRegisters
• Marking & Submitting registers on location
• Via Web or Email attachment
• Classroom v ‘typing pool’ input
Issued to me
Mark
Attendance pattern
AutoIssues Status
How did we sell it?
• Enrolment time
• Desktop reporting
• Attendance monitoring
31 May 2002
report: fdClssLst V1.0
Class list - with photos
ZC37341
GNVQ INTER LEIS & TOUR (LEISURE)
A01/02
1102639Alderson, Leejay 1097890Andrews, Justin 1094979Browning, Benjamin
1086771Burbridge, Stephen 1098679Burns, Ryan 1096190Collins, James
Hot Peppers
• Empowers those who want it
• Questions those who don’t
• THE position is…..
• Ownership , manual admin • Nearly all UDI dbs gone
Cold Turkeys….
• You don’t send me datasets anymore• Not exactly 100% uptake
– Still not working in ways lecturers do– Generation gap– Lecturers & Learning– Not all want DIY world– We still have phones– IT isn’t everything
To keep the customer satisfied…..
• Get the core good first
• Processes are key
• Support, handhold & cajole
• Reliable I & T
• Drip, drip & drip
• Responsive listening
Icing on the cake
• Automate more tasks– End of year reports– 3 missed classes letters / emails / SMS
messages?
• eProgressions
• Funding Reports
• Configurable screen fields
Future Dishes
• VLE (FD Learning Environment 2.2)
• eStudent Records
• Lecturer centric
• Merging of VLE + Agent
• Web based MLE