The Johari Window-ss103

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The Johari Window


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The Johari Window is a communication model thatcan be used to improve understandingbetween

individuals.

Developed by Joseph Luft and Harry Ingham----psychologists


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Two key ideas behind the tool:

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Individuals can build trust between themselves bydisclosing information about themselves.

They can learn about themselves and come toterms with personal issues with the help of

feedback from others.


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Using the Johari model, each person is

represented by their own four-quadrant, or four-

pane, window.

Each of these contains and represents personalinformation - feelings, motivation - about the person,

and shows whether the information is known or not

known by themselves or other people.


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Personal awareness

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Not Known

to Self

Known to

Others

Not Known

to Others

OpenAttitudes,

behavior,values

known to us andothers

Known

to Self

HiddenWe freely keep

within ourselves,

often retained outof fear

BlindWe do not know

but others see

clearly

UnknownComplex things that

are revealed when

something happens

The window divides personal awareness into four different types.

Johari Window


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The four quadrants are:

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Quadrant 1: Open Area

What is known by the person about him/herself

and is also known by others.


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Quadrant 2:

Blind Area, or "Blind Spot"

What is unknown by the person about him/herself but

which others know. simple information, or can involve deep issues (feelings

of inadequacy, incompetence, unworthiness, rejection)

which are difficult for individuals to face directly, and yet

can be seen by others.


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Quadrant 3:

Hidden or Avoided Area

What the person knows about him/herself that others

do not.


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Quadrant 4:

Unknown Area

What is unknown by the person about him/herself

and is also unknown by others.


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OPEN BLIND

HIDDEN UNKNOWN

Bull in China Shop, The VerticalGive great

deal of

feedback

Respondsthreateningly

to feedback

Talk out ofcontext

Poor listeners

Extremely

wellknown to

others

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OPEN BLIND

HIDDENUNKN

OWN

Interviewer- The Horizontal

People are

distrustful

& avoid

them

People in

supervisory

Positions

Solicits

feedback

BUT

Revealsvery little

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OPEN BLIND

HIDDEN UNKNOWN

Minimal

exposure

minimal

feedback

acceptance

When confronted

for lack of

participation

I learn more by listening

Self-exploration,ersonal rowth ????

Silent

member,

observer

Scholars,

Scientists

Judiciary

Turtle, The small square

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Shy

Dont trust people


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OPEN BLIND

HIDDEN UNKNOWN

Equal Arena

Trustworthy

Tit for Tat

Very

receprocative

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OPEN ---> Ask for

Feedback

|

|

\/Disclose and Tell about Self in

Public

BLIND

HIDDENUNKN

OWN

Ideal Window, Large Square

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Key Points:

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In most cases, the aim in groups should be to developthe Open Area for every person. Working in this area withothers usually allows for enhanced individual and teameffectiveness and productivity

The Open Area is the space where goodcommunications and cooperation occur, free fromconfusion, conflict and misunderstanding.

Self-disclosure is the process by which people expandthe Open Area vertically.

Feedback is the process by which people expand thisarea horizontally.

By encouraging healthy self-disclosure and sensitivefeedback, you can build a stronger and more effectiveteam.


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Johari Window

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lessE

X

P

O

S

U

R

e

more

Feedback

less

more

The Johari Window: A model of interpersonal processes.

ArenaBlind spot

FacadeUnknown

Known to self Unknown to self

Known

to

others

Not

known

toothers


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Exposure

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Feedback

Active Solicitation for Information

From Others


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Corporate Climate and Personal

Decision

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The link between interpersonal styles and the

dynamics between people is simple to understand

but not simple to change

It is not easy for people to change, but individuals can and

do change their interpersonal skills.

The key is to begin operating in a Proactive environment

instead of a Reactive environment Honestly review his or her own personal goals

Power distributions can adversely influence the choices

they make interpersonally. Ultimately, it is a matter of

personal decision


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Going First

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Describe Behavior

Describe the effect of the behavior

Check for common understanding

Suggest better alternatives


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Exposure

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How Open and Candid One Is


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Self-Disclosure is Influenced by Culture

Self-Disclosure Usually Occurs in Dyads

Effective Self-Disclosure is Usually Symmetrical

Effective Self-Disclosure Occurs Incrementally

Characteristics of Effective Self-Disclosure

SELF DISCLOSURE IN

INTERPERSONAL RELATIONSHIPS

Self-Disclosure is Relatively Scarce

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Is the Other Person Important to You?

Is the Risk of Disclosing Reasonable?

Are the Amount and Type of Disclosure

Appropriate?

Guidelines for Appropriate Self-Disclosure

SELF DISCLOSURE IN


Is the Disclosure Relevant to the

Situation at Hand?


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Is the Disclosure Reciprocated?

Will the Effect be Constructive?

Is the Self-Disclosure Clear and Understandable?

Guidelines for Appropriate Self-Disclosure

SELF DISCLOSURE IN



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The Johari Window-ss103

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