The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert...

99
the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute 110 William Street New York, NY 10038 Tel: (212) 346-5520 Fax: (212) 732-1916 [email protected] NAMIC Personal Lines Marketing & Underwriting Seminar Orlando, FL April 16, 2008

Transcript of The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert...

Page 1: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

The Insurance Cycle and Credit Crisis: Impacts &

Implications for theP/C Insurance Industry

Robert P. Hartwig, Ph.D., CPCU, PresidentInsurance Information Institute 110 William Street New York, NY 10038

Tel: (212) 346-5520 Fax: (212) 732-1916 [email protected] www.iii.org

NAMIC Personal Lines Marketing &Underwriting Seminar

Orlando, FL

April 16, 2008

Page 2: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Presentation Outline

• Weakening Economy: Insurance Impacts & Implications Implications of Treasury “Blueprint” for insurers

• Profitability• Underwriting Trends• Premium Growth• Rising Expenses• Capacity• Investment Overview• Catastrophic Loss• Shifting Legal Liability & Tort Environment• Regulatory and Legislative Environment

Q&A

Page 3: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

A STORMY ECONOMIC FORECAST

What a Weakening Economy & Credit Crunch Mean for

the Insurance Industry

Page 4: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

What’s Going On With the US and Global Economies Today?

Fundamental Factors Affecting Global Economy in 2008• Puncture of Two Bubbles: Credit and Housing in US

Burst BubbleAsset Price Deflation Subprime mortgage market was first part of credit bubble to burst

• Credit Crunch: Some credit markets have effectively seized• Global Contagion Effect: Securitization of asset back securities, derivatives based

on those securities amplified via leverage produced contagion effect Many financial institutions around the world found they are exposed Many hedge funds, banks caught holding CDOs, credit default swaps and other

instruments against which they borrowed heavily (sometimes 10:1) Some face margin calls, distressed selling of every type of asset except Treasuries

• Global Economic Impacts: Global Economic Slowdown GDP growth in US down sharply, employment falling; Deceleration abroad too “Decoupling” theory was naïve Crashing dollar is symptom of irresponsible US fiscal policy, trade deficits. IOUs are

being redeemed for hard assets or states in corporations New bubbles forming in commodities and currencies

Source: Insurance Information Institute.

Page 5: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

3.7

%

0.8

%

1.6

%

2.5

%

3.6

%

3.1

%

2.9

%

0.6

%

3.8

%

4.9

%

0.1

%

2.1

%

1.9

%

2.0

% 2.6

%

2.8

%

2.9

%

0.6

%

0.1

%

0%

1%

2%

3%

4%

5%

6%

   2

000   

   2

001   

   2

002   

   2

003   

   2

004   

   2

005   

   2

006   

07:1

Q

07:2

Q

07:3

Q

07:4

Q

08:1

Q

08:2

Q

08:3

Q

08:4

Q

09:1

Q

09:2

Q

09:3

Q

09:4

Q

Real GDP Growth*

*Yellow bars are Estimates/Forecasts.Source: US Department of Commerce, Blue Economic Indicators 4/08; Insurance Information Institute.

Economic growth is slowing dramatically

in 2008

Page 6: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Toward a New WorldEconomic Order

Source: Insurance Information Institute

1. Credit Crunch (incl. Subprime) Issue Will Ultimately Cost Hundreds of Billions Globally (est. up to $600B)

• Problem exacerbated by leveraged bets taken by some financial institutions therefore its reach extends beyond simple defaults

2. Heavy Toll on Capital Base of Some Large Financial Institutions Worldwide (e.g., Bear Stearns)

• Cash infusions necessary; Sovereign Wealth Funds important source• Federal Reserve forced into playing a larger role; must improvise

3. Most Significant Economic Event in a Generation• US economy will recover, but will take 18-24 months

4. Shuffling of Global Economic Deck; Economic Pecking Order Shifting

• China, oil producing countries hold the upper hand5. IOUs are Being Redeemed

• Stakes in hard assets/institutions demanded6. Good News: No Shortage of Available Capital

• Central banks are (generally) making right decisions; Dollar sinks

Page 7: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

What’s Being Done to Fix the Economy?Impacts on Insurers

Economic Fix Impacts on Insurers

Fed Rate Cuts

•Reduces bond yields (65% - 80% of portfolio)•Potentially contributes to inflation longer run

Fed Debt Swap

•Fed will swap up to $200B in bank holdings of mortgage back securities for Treasuries up to 28 days; Improves bank finances

Fed Bailout of Bear Stearns

•Fed on 3/14 (via J.P. Morgan) provided Bear with cash after what is effectively a “run on the bank”•“Too Big to Fail” doctrine is activated•Fed acting to prevent broader loss of confidence•3/17: J.P. Morgan buys Bear for $236 million ($2/share); Price increased to $10 on 3/24

Source: Insurance Information Institute

Page 8: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

What’s Being Done to Fix the Economy?Impacts on Insurers

(cont’d)

Economic Fix Impacts on Insurers

Stimulus Package

•Hope is that $168B plan boosts overall economic activity and employment (by 500,000 jobs) and therefore p/c personal and commercial exposures•Contributes to already exploding budget deficits—Washington may expand its search for people and industries to tax

HousingBailout (?)

•Keeps more people in their homes and hopefully paying HO insurance premiums•Abandoned and neglected homes have demonstrably worse loss performance

Regulatory/ Legislative Action (?)

•Treasury March 31 “Blueprint” affects all financial firms•For insurers, major recommendation is established of Optional Federal Charter under Office of National Insurance within Treasury

Source: Insurance Information Institute

Page 9: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Post-Crunch: Fundamental Issues To Be Examined Globally

Source: Insurance Information Institute

• Adequacy of Risk Management, Control & Supervision at Financial Institutions Worldwide Colossal failure of risk management (and regulation) Implications for ERM? Includes review of incentives

• Effectiveness and Nature of Regulation What sort of oversite is optimal given recent experience? Credit problems arose under US and European (Basel II) regulatory

regimes Will new regulations be globally consistent? Can overreactions be avoided? Capital adequacy & liquidity

• Accounting Rules Problems arose under FAS, IAS Asset Valuation, including Mark-to-Market Structured Finance & Complex Derivatives

• Ratings on Financial Instruments New approaches to reflect type of asset, nature of risk

Page 10: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Summary of Treasury “Blueprint”for

Financial Services Modernization

Impacts on Insurers

Page 11: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Treasury Regulatory Recommendations Affecting Insurers

Source: Department of Treasury Blueprint for a Modernized Financial Regulatory System, March 2008.

• Establishment of an Optional Federal Charter (OFC) Would provide system for federal chartering, licensing,

regulation and supervision of insurers, reinsurer and producers (agents & brokers)

OFC insurers would still be subject to state taxes, provisions for compulsory coverage, residual market and guarantee funds

OFC would specify specific lines covered by charter; Separate charters needed for P/C and Life

• OFC Would Incorporate Several Regulatory Concepts Ensure safety and soundness Enhance competition in national and international markets Increase efficiency through elimination of price controls,

promote more rapid technological change, encourage product innovation, reduce regulatory costs and provide consumer protection

Page 12: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Treasury Regulatory Recommendations Affecting Insurers (cont’d)

• Establishment of Office of National Insurance (ONI) Department within Treasury to regulate insurance pursuant to OFC Headed by Commissioner of National Insurance Commissioner has regulatory, supervisory, enforcement and

rehabilitative powers to oversee organization, incorporation, operation, regulation of national insurers and national agencies

• Establishment of Office of Insurance Oversight (OIO) Department within Treasury to handle issues needing immediate

attention such “reinsurance collateral”; [Recognizes that OFC debate is “difficult and ongoing”]

OIO could focus immediately on “key areas of federal interest in the insurance sector”

OIO would be the lead regulatory voice on international regulatory policy Would have authority to ensure states achieved uniform implementation

of declared US international insurance policy goals OIO would also serve as advisor to Treasury Secretary on major

domestic and international policy issues Ultimately incorporated into OFC framework

Source: Department of Treasury Blueprint for a Modernized Financial Regulatory System, March 2008.

Page 13: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Insurance &The Economy

Important But Somewhat Muted Impacts

Page 14: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

A Few Facts About the Relationship Between Insurance & Economy

• Vast Majority of Insurance Business is Tied to Renewals Approximately 98+% of P/C business (units) is linked to renewals A very large share of p/c insurance premiums are statutorily or de facto

compulsory (e.g., WC, auto liability, surety, usually HO…) P/C insurers have marginal exposure impact due to economy Most life revenues and units are renewals, but some products (e.g.,

variable annuities are sensitive to market volatility) Life insurers who manage 401(k) assets seeing more loans and hardship

withdrawals;• Insurers are Sensitive to Interest Rates

About 2/3 of P/C invested assets and 75% if Life assets are fixed income Historically, yield on industry portfolios has tracked 10-year note closely All else equal, lower total investment gain implies greater emphasis on

underwriting Historically, industry’s best underwriting performances are rooted in

periods when interests rates were low and/or equity market performance poor (1930s – 1950s, early 2000s gave rise to strong 2006/07)

Source: Insurance Information Institute.

Page 15: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

5.2%

-0.9

%-7

.4%

-6.5

%-1

.5%

1.8%

4.3%

18.6

%20

.3%

5.8%

0.3%

-1.6

%-1

.0%

-1.8

%-1

.0%

3.1%

1.1%

0.8%

0.4%

0.6%

-0.4

%-0

.3%

1.6%

5.6%

13.7

%7.

7%1.

2%-2

.9% -0

.5%

-2.9

%-2

.7%

-10%

-5%

0%

5%

10%

15%

20%

25%78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08F

Rea

l N

WP

Gro

wth

-4%

-2%

0%

2%

4%

6%

8%

Rea

l G

DP

Gro

wth

Real NWP Growth Real GDP

Real GDP Growth vs. Real P/C Premium Growth: Modest Association

P/C insurance industry’s growth is influenced modestly by growth

in the overall economy

Sources: A.M. Best, US Bureau of Economic Analysis, Blue Chip Economic Indicators, 2/08; Insurance Information Inst.

Page 16: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Summary of Economic Risks and Implications for (Re) Insurers

Economic Concern Risks to Insurers

Subprime Meltdown/ Credit Crunch

•Some insurers have some asset risk•D&O/E&O exposure for some insurers•Client asset management liability for some•Bond insurer problems; Muni credit quality

Housing Slump •Reduced exposure growth•Deteriorating loss performance on neglected, abandoned and foreclosed properties

Lower Interest Rates •Lower investment income

Stock Market Slump •Decreased capital gains (which are usually relied upon more heavily as a source of earnings as underwriting results deteriorate)

General Economic Slowdown/Recession

•Reduced commercial lines exposure growth•Surety slump•Increased workers comp frequency

Page 17: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

New Private Housing Starts,1990-2014F (Millions of Units)

2.07

1.80

1.36

0.98

1.10

1.38 1.

45

1.54 1.56

1.51

1.48

1.35

1.46

1.29

1.20

1.01

1.19

1.47

1.62 1.64

1.57 1.60

1.71

1.85

1.96

0.91.01.11.21.31.41.51.61.71.81.92.02.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07F08F09F10F11F12F13F14F

Source: US Department of Commerce; Blue Chip Economic Indicators (10/07), except 2008/09 figures from 4/08 edition of BCEF; Insurance Info. Institute

Exposure growth forecast for HO insurers is dim for 2008/09

Impacts also for comml. insurers with construction risk exposure

New home starts plunged 34% from 2005-2007;

Drop through 2008 trough is 53% (est.)—a net annual decline of

1.09 million units

I.I.I. estimates that each incremental 100,000 decline in housing starts costs

home insurers $87.5 million in new exposure (gross premium). The net

exposure loss in 2008 vs. 2005 is estimated at $954 million.

Page 18: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

16.816.916.9

16.6

17.1

17.5

17.8

17.4

16.5

16.1

15.3

15.7

16.416.6 16.7

16.9

14.0

14.5

15.0

15.5

16.0

16.5

17.0

17.5

18.0

99 00 01 02 03 04 05 06 07F 08F 09F 10F 11F 12F 13F 14F

Weakening economy, credit crunch and high gas prices are hurting

auto sales

New auto/light trick sales are expected to experience a net

drop of 1.4 million units annually by 2008 compared with 2005, a decline of 9.5%

Impacts of falling auto sales will have a less pronounced effect on auto insurance exposure growth

than problems in the housing market will on home insurers

Auto/Light Truck Sales,1999-2014F (Millions of Units)

Source: US Department of Commerce; Blue Chip Economic Indicators (10/07), except 2008/09 figures from 4/08 edition of BCEF; Insurance Info. Institute

Page 19: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

US Unemployment Rate,(2007:Q1 to 2009:Q4F)

4.5% 4.5% 4.6%4.8% 4.9%

5.2%5.4% 5.5% 5.5% 5.6% 5.5% 5.5%

3.0%

3.5%

4.0%

4.5%

5.0%

5.5%

6.0%

07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4 09:Q1 09:Q2 09:Q3 09:Q4

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (4/08); Insurance Info. Inst.

Rising unemployment rate negative impacts workers comp exposure and could signal a temporary claim

frequency surge

Page 20: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Inflation Rate (CPI-U, %),1990 – 2009F

4.9 5.1

3.0 3.2

2.6

1.51.9

3.3 3.4

1.3

2.5 2.3

3.0

3.8

2.2

4.0

3.4

2.42.82.9

2.4

0

1

2

3

4

5

6

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08* 08F09F

*12-month change Feb. 2008 vs. Feb. 2007; Source: US Bureau of Labor Statistics; Blue Chip Economic Indicators, Mar. 10, 2008; Ins. Info. Institute.

Inflation was just 2.2% in 2007 but is accelerating. Medical cost inflation, important in WC, auto liability

and other casualty covers is running far ahead of inflation. Rising inflation can also lead to rate inadequacy and adverse reserve development

Page 21: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

PROFITABILITY

Profits in 2006/07 ReachedTheir Cyclical Peak;

By No Reasonable Standard Can Profits Be Deemed Excessive

Page 22: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

P/C Net Income After Taxes1991-2008F ($ Millions)*$1

4,17

8

$5,8

40

$19,

316

$10,

870

$20,

598

$24,

404 $3

6,81

9

$30,

773

$21,

865

$3,0

46

$30,

029

$61,

940

$49,

900

-$6,970

$65,

777

$44,

155

$20,

559

$38,

501

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

08F

*ROE figures are GAAP; 1Return on avg. surplus. **Return on Average Surplus; Sources: A.M. Best, ISO, Insurance Information Inst.

2001 ROE = -1.2%2002 ROE = 2.2%2003 ROE = 8.9%2004 ROE = 9.4%2005 ROE= 9.6%2006 ROE = 12.2%2007 ROAS1 = 12.3%**

Insurer profits peaked in 2006

Page 23: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

08F

US P/C Insurers All US Industries

ROE: P/C vs. All Industries 1987–2008E

2008 P/C insurer ROE is I.I.I. estimate.Source: Insurance Information Institute; Fortune

Andrew Northridge

Hugo Lowest CAT losses in 15 years

Sept. 11

4 Hurricanes

Katrina, Rita, Wilma

P/C profitability is cyclical, volatile and vulnerable

Page 24: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Personal/Commercial Lines & Reinsurance ROEs, 2006-2008F*

14.0%

16.8%

12.3%

9.4%

13.2%

6.3%

9.8% 10.7%9.8%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

Personal Commercial Reinsurance

2006 2007E 2008F

Sources: A.M. Best Review & Preview (historical and forecast).

ROEs are declining as underwriting

results deteriorate

Page 25: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-5%

0%

5%

10%

15%

20%

25%

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 0607

E08

F

Profitability Peaks & Troughs in the P/C Insurance Industry,1975 – 2008F*

1975: 2.4%

1977:19.0% 1987:17.3%

1997:11.6%

2006:12.2%

1984: 1.8% 1992: 4.5% 2001: -1.2%

10 Years

10 Years 9 Years

*GAAP ROE for all years except 2007 which is actual ROAS of 12.3%. 2008 P/C insurer ROE is I.I.I. estimate.Source: Insurance Information Institute, ISO; Fortune

Page 26: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Factors that Will Influence theLength and Depth of the Cycle

• Capacity: Rapid surplus growth in recent years has left the industry with between $85 billion and $100 billion in excess capital, according to analysts All else equal, rising capital leads to greater price competition and a liberalization of

terms and conditions

• Reserves: Reserves are in the best shape (in terms of adequacy) in decades, which could extend the depth and length of the cycle Looming reserve deficiencies are not hanging over insurers they way they did during

the last soft market in the late 1990s Many companies have been releasing redundant reserves, which allows them to boost

net income even as underwriting results deteriorate Reserve releases will diminish in 2008; Even more so in 2009

• Investment Gains: 2007 was the 5th consecutive up year on Wall Street. With sharp declines in stock prices and falling interest rates, portfolio yields are certain to fallContributes to discipline Realized capital gains are already rising as underwriting profits shrink, but like

redundant reserves, realized capital gains are a finite resource A sustained equity market decline (and potentially a drop in bond prices at some

point) could reduce policyholder surplus

Source: Insurance Information Institute.

Page 27: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Factors that Will Influence the Length and Depth of the Cycle (cont’d)

• Sarbanes-Oxley: Presumably SOX will lead to better and more conservative management of company finances, including rapid recognition of deficient or redundant reserves With more “eyes” on the industry, the theory is that cyclical swings should shrink

• Ratings Agencies: Focus on Cycle Management; Quicker to downgrade Ratings agencies more concerned with successful cycle management strategy Many insurers have already had ratings “haircut” over the last several years they

way they did during the last soft market in the late 1990s; Less of a margin today

• Finite Reinsurance: Had smoothing effect on earnings; Finite market is gone• Information Systems: Management has more and better tools that allow

faster adjustments to price, underwriting and changing market conditions than it had during previous soft markets

• Analysts/Investors: Less fixated on growth, more on ROE through soft mkt. Management has backing of investors of Wall Street to remain disciplined

Source: Insurance Information Institute.

Page 28: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

ROE Cost of Capital

ROE vs. Equity Cost of Capital:US P/C Insurance:1991-2007

Source: The Geneva Association, Ins. Information Inst.

The p/c insurance industry achieved its cost of capital in 2005/6 for the first time in many years

-13.

2 p

ts

+0.

2 p

ts

US P/C insurers missed their cost of capital by an average 6.7 points from 1991 to 2002, but on

target or better 2003-07

-0.1

pts

+1.

7 p

ts

-9.0

pts

The cost of capital is the rate of return

insurers need to attract and retain

capital to the business

+2.

3 p

ts

Page 29: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Top Industries by ROE: P/C Insurers Still Underperformed in 2006*

30.7%30.3%

26.4%24.6%

24.2%22.6%

21.8%21.5%

20.9%20.9%

20.5%19.6%19.4%19.1%

14.9%15.4%

31.8%

0% 5% 10% 15% 20% 25% 30% 35%

Oil & Gas Equip., ServicesPetroleum Refining

MetalsFood Services

Household & Pers. ProductsPharmaceuticals

Industrial & Farm EquipmentMining & Crude Oil Prod.

Aerospace & DefenseChemicalsSecurities

Food Consumer Prod.Medical Prod. & Equip.

Specialty RetailersHomebuilders

P/C Insurers (Stock)All Industries: 500 Median

*Excludes #1 ranked Airline category at 65.1% due to special one-time bankruptcy-related factors.Source: Fortune, April 30, 2007 edition; Insurance Information Institute

P/C insurer profitability in 2006 ranked 30th out of 50

industry groups despite renewed

profitabilityP/C insurers

underperformed the All Industry median for the 19th consecutive

year

Page 30: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Advertising Expenditures by P/C Insurance Industry, 1999-2007E

$ Billions

$1.736 $1.737 $1.803 $1.708

$3.695

$4.323

$2.975

$2.111$1.882

$1.5

$2.0

$2.5

$3.0

$3.5

$4.0

$4.5

99 00 01 02 03 04 05 06 07ESource: Insurance Information Institute from consolidated P/C Annual Statement data.

Ad spending by P/C insurers is at a record high, signaling

increased competition

Page 31: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

FINANCIAL STRENGTH &

RATINGS Industry Has Weathered

the Storms Well, But Cycle May Takes Its Toll

Page 32: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

P/C Insurer Impairment Frequency vs. Combined Ratio, 1969-2007E

90

95

100

105

110

115

120

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07E

Co

mb

ined

Ratio

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

Imp

air

men

t R

ate

Combined Ratio after DivP/C Impairment Frequency

Impairment rates are highly correlated

underwriting performance and could reach near-record low in 2007

Source: A.M. Best; Insurance Information Institute

2006 impairment rate was 0.43%, or 1-in-233 companies, half the 0.86% average since 1969;

2007 will be lower; Record is 0.24% in 1972

Page 33: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Reasons for US P/C Insurer Impairments, 1969-2005

*Includes overstatement of assets.

Source: A.M. Best: P/C Impairments Hit Near-Term Lows Despite Surging Hurricane Activity, Special Report, Nov. 2005;

Catastrophe Losses8.6%

Alleged Fraud11.4%

Deficient Loss

Reserves/In-adequate Pricing62.8%

Affiliate Problems

8.6%

Rapid Growth

8.6%

2003-2005 1969-2005

Deficient reserves,

CAT losses are more important factors in

recent years

Reinsurance Failure3.5%

Rapid Growth16.5%

Misc.9.2%

Affiliate Problems

5.6%

Sig. Change in Business

4.6%

Deficient Loss

Reserves/In-adequate Pricing38.2%

Investment Problems*

7.3%

Alleged Fraud8.6%

Catastrophe Losses6.5%

Page 34: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

UNDERWRITINGTRENDS

Extremely Strong 2006/07;Relying on Momentum &

Discipline for 2008

Page 35: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

90

95

100

105

110

115

120

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08F

Combined Ratios

1970s: 100.3

1980s: 109.2

1990s: 107.8

2000s: 102.0*

Sources: A.M. Best; ISO, III *Full year 2008 estimates from III.

P/C Insurance Combined Ratio, 1970-2008F*

Page 36: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

115.8

107.4

100.198.3

100.7

92.4

98.6

95.6

90

100

110

120

01 02 03 04 05 06 07 08F

P/C Insurance Combined Ratio, 2001-2008F

Sources: A.M. Best; ISO, III. *III estimates for 2008.

2005 figure benefited from heavy use of reinsurance which lowered net losses

2006 produced the best underwriting result

since the 87.6 combined ratio in 1949

As recently as 2001, insurers were paying out nearly $1.16 for

every dollar they earned in premiums

2007/8 deterioration due primarily to falling rates, but results still strong assuming

normal CAT activity

Page 37: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

87.6

91.292.1 92.3 92.4 92.4

93.1 93.1 93.3

95.6

93.0

85

87

89

91

93

95

97

1949 1948 1943 1937 2006 1935 1950 1939 1953 1936 2007

Ten Lowest P/C Insurance Combined Ratios Since 1920 vs. 2007

Sources: Insurance Information Institute research from A.M. Best data. *2007: III Earlybird survey.

2007 was the 20th best since 1920

The industry’s best underwriting years are associated with

periods of low interest rates

The 2006 combined ratio of 92.2 was the best since the 87.6 combined in 1949

Page 38: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-55-50-45-40-35-30-25-20-15-10-505

101520253035

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

Source: A.M. Best, Insurance Information Institute

$ B

illi

ons

Insurers earned a record underwriting profit of $31.7 billion in 2006, the largest ever but only the

second since 1978. Cumulative underwriting deficit from 1975 through 2007 is $422 billion.

Underwriting Gain (Loss)1975-2008F*

Page 39: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

$1

0.8 $

22

.8 $3

3.4

$3

6.9

$1

8.9

($5.0)($6.0)($5.3)

$0.4

($7.0)

8.9

-1.1-1.3-1.6

4.5

-1.20.1

3.5

8.6

6.5

($10)

($5)

$0

$5

$10

$15

$20

$25

$30

$35

$40

00 01 02 03 04 05 06 07F 08F 09F

Re

se

rve

De

ve

lop

me

nt

($B

)

(3)(2)(1)012345678910

Co

mb

ine

d R

ati

o P

oin

ts

PY Reserve DevelopmentCombined Ratio Points

Impact of Reserve Changes on Combined Ratio

Source: A.M. Best, Lehman Brothers estimates for years 2007-2009

Reserve adequacy has

improved substantially

Page 40: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

PERSONAL LINES

Page 41: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

103.

9

104.

5

103.

5

104.

9

99.8 10

2.7

104.

5

109.

9

110.

9

105.

3

98.4

94.3 96

.4

94.3 95

.6 98.6

85

90

95

100

105

110

115

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07E 08FSource: A.M. Best; Insurance Information Institute.

Recent strong results attributable favorable frequency

trends and low CAT activity

Personal LinesCombined Ratio, 1993-2007E

Page 42: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

101.7101.3 101.0

99.5

101.1

103.5

109.5

107.9

104.2

98.4

94.395.1 95.5

97.5

99.5

101.3

90

95

100

105

110

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07E 08F

Private Passenger Auto (PPA) Combined Ratio

Average Combined Ratio for 1993 to 2006:

101.0

Sources: A.M. Best (historical and forecasts)

PPA is the profit juggernaut of the

p/c insurance industry today

Auto insurers have shown significant

improvement in PPA underwriting

performance since mid-2002, but results

are deteriorating.

Page 43: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-4%

-2%

0%

2%

4%

6%

8%

10%

00

:Q1

00

:Q2

00

:Q3

00

:Q4

01

:Q1

01

:Q2

01

:Q3

01

:Q4

02

:Q1

02

:Q2

02

:Q3

02

:Q4

03

:Q1

03

:Q2

03

:Q3

03

:Q4

04

:Q1

04

:Q2

04

:Q3

04

:Q4

05

:Q1

05

:Q2

05

:Q3

05

:Q4

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

Auto Insurance Component of CPI Personal Auto-PD Pure Premium

Source: Insurance Information Institute calculations based ISO Fast Track and US BLS data.

Pure Premium Spread: Personal Auto PD Liability, 2000-2007:Q4

Margin necessary to maintain PPA

profitability

2000 PPA Combined=110

Inversion of pure premium spread is a

warning sign that price and costs are out of sync

2006 PPA Combined=95.5

Page 44: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-2.2%

-5.3%

-4.0%-3.3%

-0.9%

-2.6%

-5.4%

-3.8%

-5.0%

3.0%3.6% 3.8% 3.4%

2.8%

4.8%

6.0%

-0.3%

4.7%

-6%

-4%

-2%

0%

2%

4%

6%

8%Frequency Severity

Bodily Injury: Severity Trend Running Ahead of Frequency

Source: ISO Fast Track data.

Medical inflation

is a powerful

cost driver

Page 45: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

0.8%

-1.5%

0.3%

-2.0% -2.3% -2.1% -1.9%

-3.8%

0.6%

3.9%3.3%

2.8%

0.5%

2.8%3.7%

2.1%

4.3%

6.2%

-6%

-4%

-2%

0%

2%

4%

6%

8%Frequency Severity

PD Liability: Frequency Trend No Longer Offsets Severity

Fewer accidents, but more damage when they occur:

Higher Deductibles?

Source: ISO Fast Track data.

Page 46: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-1.6%

1.1%

-1.1%

0.0%

-0.6%

-7.2%-5.4% -5.1%

-4.0%

3.2%

6.5%

-4.0%

0.5%

4.8%6.1%

2.3%

6.3%

16.1%

-10%

-5%

0%

5%

10%

15%

20%Frequency Severity

PIP: Severity Trend Now Offsets Smaller Claim Frequency Decline

Fraud caused problems from

1999-2001

Is No-Fault living on borrowed time?

*Average of 4 quarters ending with 3rd quarter 2007.Source: ISO Fast Track data.

Page 47: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

2.6%

-0.4%

1.9%

-3.8%

-5.1%-4.6%

-1.7%

-3.7%

2.3%

3.7% 3.7%

1.5%

3.8%3.1%

0.1%

3.0%4.1%

6.8%

-6%

-4%

-2%

0%

2%

4%

6%

8% Frequency Severity

Collision: Frequency and Severity Claim Trend Adverse

Source: ISO Fast Track data.

Page 48: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-1.7

%

-2.6

%

3.3%

-5.7

% -2.1

%

-8.0

%

-3.1

%

-9.8

% -6.5

%

-6.9

%

14.9

%

-1.3

%

-1.4

%

-4.1

%

-2.4

%

3.3%

-4.7

%

8.9%

-15%

-10%

-5%

0%

5%

10%

15%

20%Frequency Severity

Comprehensive: Favorable Frequency and Severity Trends

Weather related claims from Hurricanes Katrina,

Rita & Wilma: 681,900 claims valued $3.29 billion

Source: ISO Fast Track data.

Page 49: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Auto InsuranceClaim Cost Drivers

Page 50: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Percent of Claimants With No Disability from Auto Injuries

48%

59%

70%72%

76%

52%56%

68%72%

66%

30%

35%

40%

45%

50%

55%

60%

65%

70%

75%

80%

1987 1992 1997 2002 2007

Bodily Injury Claimants PIP Claimants

Sources: Insurance Research Council, Auto Insurance Claims: Countrywide Patterns in Treatment, Cost and Compensation, 2008 Edition; Insurance Information Institute.

Fewer claimants reporting any type

of disability helping to hold down costs

Page 51: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Percent of Claimants Admitted for 1+ Nights in Hospital

11%

7%

5% 5%4%

12%

10%

7%6%

7%

0%

2%

4%

6%

8%

10%

12%

14%

1987 1992 1997 2002 2007

Bodily Injury Claimants PIP Claimants

Sources: Insurance Research Council, Auto Insurance Claims: Countrywide Patterns in Treatment, Cost and Compensation, 2008 Edition; Insurance Information Institute.

Fewer claimants are spending time in the hospital

Page 52: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Percent of ClaimantsReceiving MRI

12%

15%

18%

15%

18%

22%

0%

5%

10%

15%

20%

25%

1997 2002 2007

Bodily Injury Claimants PIP Claimants

Sources: Insurance Research Council, Auto Insurance Claims: Countrywide Patterns in Treatment, Cost and Compensation, 2008 Edition; Insurance Information Institute.

More claimants are getting MRIs (and CT scans)

Page 53: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Percent of ClaimantsRepresented by Attorney

55%57%

52%

47%49%

32% 32%28%

31%30%

20%

25%

30%

35%

40%

45%

50%

55%

60%

1987 1992 1997 2002 2007

Bodily Injury Claimants PIP Claimants

Sources: Insurance Research Council, Auto Insurance Claims: Countrywide Patterns in Treatment, Cost and Compensation, 2008 Edition; Insurance Information Institute.

Attorney representation was falling until recently

Page 54: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Homeowners Insurance

Page 55: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

117.7

158.4

113.6118.4

112.7

121.7

101.0

108.2111.4

121.7

109.3

98.394.2

100.1

91.795.5

99.5

113.0109.4

85

95

105

115

125

135

145

155

165

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07E 08F

Homeowners Insurance Combined Ratio

Average 1990 to 2006= 111.8

Insurers have paid out an average of $1.12 in losses for every dollar earned

in premiums over the past 17 years

Sources: A.M. Best (historical and forecasts)

Page 56: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

COMMERCIAL LINES

Commercial AutoCommercial Multi-Peril

Workers Comp

Page 57: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

110.

3

110.

2

107.

6

103.

9

109.

7

112.

3

111.

1

122.

3

110.

2

102.

5

105.

4

91.2 94

.0 97.5

102.

0

112.

5

85

90

95

100

105

110

115

120

125

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07E 08F

Recent results benefited from favorable loss cost trends, improved tort environment, low CAT losses, WC reforms and reserve releases

Commercial coverages have exhibited significant

variability over time.

Commercial Lines Combined Ratio, 1993-2008F

Outside CAT-affected lines, commercial insurance is

doing fairly well. Caution is required in underwriting

long-tail commercial lines.

Sources: A.M. Best (historical and forecasts)

Page 58: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

PREMIUM GROWTH

At a Virtual Standstillin 2007/08

Page 59: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

-10%

-5%

0%

5%

10%

15%

20%

25%

1970

1971

1972

1973

1974

1975

1976

1977

1978

1979

1980

1981

1982

1983

1984

1985

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007F

2008F

Note: Shaded areas denote hard market periods.Source: A.M. Best, Insurance Information Institute

Strength of Recent Hard Markets by NWP Growth*

1975-78 1984-87 2001-04

Post-Katrina period resembles

1993-97 (post-Andrew)

2007: -0.6% premium growth was the first decline since 1943

Page 60: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Growth in Net Written Premium, 2000-2008F

*2008 forecast from A.M. Best.Source: A.M. Best; Forecasts from the Insurance Information Institute.

5.0%

8.4%

15.3%

10.0%

3.9%

0.5%

4.3%

-0.6% -1.0%2000 2001 2002 2003 2004 2005 2006 2007 2008F

P/C insurers are experiencing their slowest growth rates since 1943… underwriting results are deteriorating

Page 61: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Personal/Commercial Lines & Reinsurance NPW Growth, 2006-2008F

2.0% 3.5%

28.1%

-0.1%

-1.5%

1.4%

-2.3%

-8.5%-5.0%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

Personal Commercial Reinsurance

2006 2007E 2008F

Sources: A.M. Best Review & Preview (historical and forecast).

Net written premium growth is expected to be slower for commercial insurers and reinsurers

Page 62: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

0%

10%

20%

30%

40%

50%

60%

70%

83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06

Direct Independent Agents

All P/C Lines Distribution Channels, Direct vs. Independent Agents

Source: Insurance Information Institute; based on data from Conning and A.M. Best.

Independent agents steadily lost market share from the early 1980s through the early 2000s across all P/C lines, but have gained in recent

years. Direct channels include exclusive agency companies, direct marketers and

direct sales (e.g., internet)

Page 63: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

WEAK PRICING

Under Pressure in 2007/08, Especially Commercial Lines

Page 64: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

$651 $6

68 $691 $7

05

$703

$685

$690 $7

24

$780 $8

23 $851

$847

$838

$847

$600

$650

$700

$750

$800

$850

$900

$950

94 95 96 97 98 99 00 01 02 03 04 05* 06* 07*

Average Expenditures on Auto Insurance

*Insurance Information Institute Estimates/ForecastsSource: NAIC, Insurance Information Institute

Countrywide auto insurance expenditures

are expected to fall 0.5% in 2007, the first drop

since 1999

Lower underlying frequency and modest

severity are keeping auto insurance costs in check

Page 65: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

$418$440 $455

$481$488 $508$536

$593

$668

$729

$868

$787$835

$400$450$500$550$600$650$700$750$800$850$900

95 96 97 98 99 00 01 02 03 04 05* 06* 07*

Average Expenditures on Homeowners Insurance**

*Insurance Information Institute Estimates/Forecasts**Excludes cost of flood and earthquake coverage.Source: NAIC, Insurance Information Institute

Countrywide home insurance expenditures rose an estimated

4% in 2006

Homeowners in non-CAT zones have seen smaller increases than

those in CAT zones

Page 66: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

RISING EXPENSES

Expense Ratios Will Rise as Premium Growth Slows

Page 67: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Personal vs. Commercial Lines Underwriting Expense Ratio*

23.4%24.3%

25.0%27.1%

24.4%

24.5%24.8%25.6%

24.6%

25.6%24.7%

26.1%26.6%

27.5%

30.8%

27.0%

26.3%26.4%25.6%

30.0%

31.1%

29.4%

29.9%29.1%

26.6%

25.0%

20%

22%

24%

26%

28%

30%

32%

96 97 98 99 00 01 02 03 04 05 06 07E 08F

Personal Commercial

*Ratio of expenses incurred to net premiums written.Source: A.M. Best; Insurance Information Institute

Expenses ratios will likely rise as premium growth slows

Page 68: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

CAPACITY/SURPLUS

Accumulation of Capital/ Surplus Depresses ROEs

Page 69: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

$500

$550

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

U.S. Policyholder Surplus: 1975-2007*

Source: A.M. Best, ISO, Insurance Information Institute. *As of December 31, 2007

$ B

illi

ons

“Surplus” is a measure of underwriting capacity. It is analogous to “Owners Equity” or “Net Worth” in non-insurance organizations

Capacity as of 12/31/07 was $517.9B, 6.5% above year-end

2006, 81% above its 2002 trough and 55% above its 1999 peak.

The premium-to-surplus fell to $0.85:$1 at year-end 2007, approaching

its record low of $0.84:$1 in 1998

Page 70: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Annual Catastrophe Bond Transactions Volume, 1997-2007

$1,729.8

$966.9

$7,329.6

$4,693.4

$1,991.1

$1,142.8$1,219.5$846.1$984.8$1,139.0

$633.0

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000

97 98 99 00 01 02 03 04 05 06 07

Ris

k C

apita

l Iss

ues

($ M

ill)

0

5

10

15

20

25

30

35

Nu

mb

er o

f Iss

uan

ces

Risk Capital Issued Number of Issuances

Source: MMC Securities Guy Carpenter, A.M. Best; Insurance Information Institute.

Catastrophe bond issuance has soared in the wake of Hurricanes

Katrina and the hurricane seasons of 2004/2005, despite two

quiet CAT years

Page 71: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

INVESTMENT OVERVIEW

More Pain, Little Gain

Page 72: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Property/Casualty Insurance Industry Investment Gain1

$ Billions

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.8

$63.6

$56.9$51.9

$57.9

$0

$10

$20

$30

$40

$50

$60

94 95 96 97 98 99 00 01 02 03 04 05* 06 071Investment gains consist primarily of interest, stock dividends and realized capital gains and losses. 2006 figure consists of $52.3B net investment income and $3.4B realized investment gain. *2005 figure includes special one-time dividend of $3.2B. Sources: ISO; Insurance Information Institute.

Investment rose in 2007 but are just 9.8% higher than what they were

nearly a decade earlier in 1998

Page 73: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

CATASTROPHICLOSS

What Will 2008 Bring?

Page 74: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Most of US Population & Property Has Major CAT Exposure

Is Anyplace

Safe?

Page 75: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

U.S. Insured Catastrophe Losses*$7

.5

$2.7

$4.7

$22.

9

$5.5 $1

6.9

$8.3

$7.4

$2.6 $1

0.1

$8.3

$4.6

$26.

5

$5.9 $1

2.9 $2

7.5

$6.7

$100

.0

$61.

9

$9.2

$0

$20

$40

$60

$80

$100

$120

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

20??

*Excludes $4B-$6b offshore energy losses from Hurricanes Katrina & Rita. Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01. Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B.Source: Property Claims Service/ISO; Insurance Information Institute

$ Billions

2006/07 were welcome respites. 2005 was by far the worst year ever for insured catastrophe losses in the US, but the worst has yet to come.

$100 Billion CAT year is coming soon

Page 76: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

States With Largest Insured Catastrophe Losses in 2007

$ Millions

$1,230

$747$677

$320$223 $202 $200 $200

$262$270$272

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

CA MN TX GA IL OK KS MO NY CO ALSource: PCS/ISO; Insurance Information Institute.

2007 CAT STATS

•1.18 million CAT claims across 41 states arising

•23 catastrophic events

Page 77: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Distribution of 2007 US CAT Losses, by Type and Insured Loss

Personal, $4.4 , 68%

Commercial, $1.3 , 20%

Vehicle, $0.8 , 12%Personal (home, condo, rental, contents etc.)

accounted for 68% of all US insured

CAT losses paid in 2007. CAT claim

count was 1.18 million.

Source: PCS division of ISO.

$ Billions

Page 78: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

$14.3

$34.4

$40.2

$47.7

$63.6

$68.4

$108.3

$132.6

$138.4

$154.4

$168.7

$420.7

$502.5

$538.4

$2,260.0

$2,294.4

$2,589.3

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000

Sep. 12-18, 1979 Hollywood Hills, CA

Oct. 9-10, 1982 Los Angeles, Ventura, Orange Cos., CA

Nov. 16-17, 1980 Bradbury, Pacific Palisades, Malibu, Sunland,Carbon Canyon, Lake Elsinore, CA

Oct. 23-25, 1978 Los Angeles, Ventura Cos., CA

May 17-20, 1985 Florida

Jul. 26-27, 1977 Santa Barbara, Montecito, CA

Nov. 24-30, 1980 Los Angeles, San Bernardino, Orange,Riverside, San Diego Cos., CA

Sep. 22-30, 1970 Oakland-Berkeley Hills, CA

Jun. 23-28, 2002 Rodeo-Chediski Complex, AZ

July 2007: Lake Tahoe, CA**

May 10-16, 2000 Cerro Grande, NM

Jun. 27-Jul. 2, 1990 Santa Barbara County, CA

Oct. 27-28, 1993 Orange Co., CA

Nov. 2-3, 1993 Los Angeles Co., CA

Oct. 2007: Southern CA Fires*

Oct. 2003: Southern CA Fires

Oct. 20-21, 1991: Oakland, Alameda Cos., CA

Insured Losses (Millions 2007 $)

Top Catastrophic Wildland Fires In The United States, 1970-2007

Fourteen of the top 17

catastrophic wildfires since

1970 occurred in California

*Estimate from CA Insurance Dept., Jan. 10, 2008. Source: ISO's Property Claim Services Unit; California Department of Insurance; Insurance Information Institute.

Page 79: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Inflation-Adjusted U.S. Insured Catastrophe Losses By Cause of Loss,

1987-2006¹

Fire, $6.6 , 2.2%

Tornadoes, $77.3 , 26.0%

All Tropical Cyclones, $137.7 ,

46.3%

Civil Disorders, $1.1 , 0.4%

Utility Disruption, $0.2 , 0.1%

Water Damage, $0.4 , 0.1%Wind/Hail/Flood,

$9.3 , 3.1%

Earthquakes, $19.1 , 6.4%

Winter Storms, $23.1 , 7.8%

Terrorism, $22.3 , 7.5%

Source: Insurance Services Office (ISO)..

1 Catastrophes are all events causing direct insured losses to property of $25 million or more in 2006 dollars. Catastrophe threshold changed from $5 million to $25 million beginning in 1997. Adjusted for inflation by the III.2 Excludes snow. 3 Includes hurricanes and tropical storms. 4 Includes other geologic events such as volcanic eruptions and other earth movement. 5 Does not include flood damage covered by the federally administered National Flood Insurance Program. 6 Includes wildland fires.

Insured disaster losses totaled $297.3 billion from

1987-2006 (in 2006 dollars). Wildfires accounted for

approximately $6.6 billion of these—2.2% of the total.

Page 80: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

The 2008 Hurricane Season:

Preview to Disaster?

Page 81: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Outlook for 2008 Hurricane Season: 60% Worse Than Average

Average* 2005 2008F

Named Storms 9.6 28 15Named Storm Days 49.1 115.5 80

Hurricanes 5.9 14 8Hurricane Days 24.5 47.5 40Intense Hurricanes 2.3 7 4

Intense Hurricane Days 5 7 9

Accumulated Cyclone Energy 96.2 NA 150

Net Tropical Cyclone Activity 100% 275% 160%*Average over the period 1950-2000.Source: Philip Klotzbach and Dr. William Gray, Colorado State University, April 9, 2007.

Page 82: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Landfall Probabilities for 2008 Hurricane Season: Above Average

Average* 2008F

Entire US East & Gulf Coasts 52% 69%US East Coast Including Florida Peninsula

31% 45%

Gulf Coast from Florida Panhandle to Brownsville

30% 44%

Caribbean NA Above Average

*Average over the past century.Source: Philip Klotzbach and Dr. William Gray, Colorado State University, April 9, 2007.

Page 83: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

REINSURANCE MARKETS

Reinsurance Prices are Falling in Non-Coastal Zones, Casualty Lines

Page 84: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Share of Losses Paid by Reinsurers, by Disaster*

30%25%

60%

20%

45%

0%

10%

20%

30%

40%

50%

60%

70%

Hurricane Hugo(1989)

Hurricane Andrew(1992)

Sept. 11 TerrorAttack (2001)

2004 HurricaneLosses

2005 HurricaneLosses

*Excludes losses paid by the Florida Hurricane Catastrophe Fund, a FL-only windstorm reinsurer, which was established in 1994 after Hurricane Andrew. FHCF payments to insurers are estimated at $3.85 billion for 2004 and $4.5 billion for 2005.Sources: Wharton Risk Center, Disaster Insurance Project; Insurance Information Institute.

Reinsurance is playing an increasingly

important role in the financing of mega-CATs; Reins. Costs

are skyrocketing

Page 85: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

US Reinsurer Net Income& ROE, 1985-2007*

$1.9

4

$2.0

3

$1.9

5 $3.7

1

$4.5

3

$5.4

3

$1.4

7

$1.9

9

$1.3

1 $3.1

7

$3.4

1

$2.5

1

$9.6

8

$7.9

6

($2.98)

$0.1

2

$1.9

5

$1.3

8

$1.2

2

$1.8

7

$1.1

7 $2.5

2$1

.79

($4)

($2)

$0

$2

$4

$6

$8

$10

$12

85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07*

Net

Inco

me

($ B

ill)

-10%

-5%

0%

5%

10%

15%

20%

RO

E

Net Income ROE

Source: Reinsurance Association of America. *2007 ROE figure is III estimate based return on average 2007 surplus.

Reinsurer profitability rebounded post-Katrina

but is now falling

Page 86: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Shifting Legal Liability & Tort

Environment

Is the Tort PendulumSwinging Against Insurers?

Page 87: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Bad Year for Tort Kingpins*(Continued)

“King of Class Actions” Bill Lerach•Former partner in class action firm Milberg Weiss•Admitted felon. Guilty of paying 3 plaintiffs $11.4 million in 150+ cases over 25 years & lying about it repeatedly to courts•Will serves 1-2 years in prison and forfeit $7.75 million; $250,000 fine

“King of Torts” Dickie Scruggs•Won billions in tobacco, asbestos and Katrina litigation•Pleaded guilty for attempting to offer a judge $40,000 bribe to resolve attorney fee allocation from Katrina litigation in his firm’s favor. His son/othersguilty on related charges•Could get 5 years in prison, $250,000 fine

Sou

rce:

San

Die

go U

nion

Tri

bune

, 9/1

9/07

Sou

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Wal

l Str

eet J

ourn

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/15/

07

Page 88: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Bad Year for Tort Kingpins*(Continued)

“King of Class Actions” Melvyn Weiss•Former partner in class action firm Milberg Weiss; Earned $251 million in legal fees•Pled guilty to federal charges of racketeering and conspiracy for paying kickbacks to professional plaintiffs•Will serve 18-33 months in prison, pay $9.75 million in restitution; $250,000 fine

Sou

rce:

Wal

l Str

eet J

ourn

al, 3

/24/

07

This Space Available

Page 89: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

$17.0$49.6 $58.7

$85.6$17.1

$51.0$70.9

$85.6

$5.2

$20.4

$30.0

$45.5

$0

$50

$100

$150

$200

$250

1980 1990 2000 2006

Commercial Lines Personal Lines Self (Un)Insured

Bil

lion

s

Total = $39.3 Billion

*Excludes medical malpracticeSource: Tillinghast-Towers Perrin, 2007 Update on US Tort Cost Trends.

Total = $121.0 Billion

Total = $159.6 Billion

Total = $216.7 Billion

Personal, Commercial & Self (Un) Insured Tort Costs*

Page 90: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Tort System Costs, 1950-2009E

$1.8 $5.4 $7.9$13.9$20.0

$83.7

$130.2

$179.2

$246.0$265

$277

$158.5

$247.0

$42.7

$3.4

0.62%

0.82%

1.03%

1.34%1.22%

1.98%2.14%

1.82% 1.83%1.83%

1.87%

2.24%2.24%

1.53%

1.11%

$0

$50

$100

$150

$200

$250

$300

50 55 60 65 70 75 80 85 90 95 00 03 06 08E 09E

Tor

t S

yste

m C

osts

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

Tor

t C

osts

as

% o

f G

DP

Tort Sytem Costs Tort Costs as % of GDP

Source: Tillinghast-Towers Perrin, 2007 Update on U.S. Tort Costs as % of GDP

After a period of rapid escalation,

tort system costs as a % of GDP are

now falling

Page 91: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

The Nation’s Judicial Hellholes (2007)

Source: American Tort Reform Association; Insurance Information Institute

TEXAS

Rio Grande Valley and Gulf Coast

South Florida

ILLINOIS

Cook County West Virginia

Some improvement in “Judicial

Hellholes” in 2007

Watch ListMadison County, ILSt. Clair County, IL

Northern New Mexico

Hillsborough County, FLDelawareCalifornia

Dishonorable Mentions

District of ColumbiaMO Supreme Court

MI LegislatureGA Supreme Court

Oklahoma

NEVADA

Clark County (Las Vegas)

NEW JERSEY

Atlantic County (Atlantic City)

Page 92: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Business Leaders Ranking of Liability Systems for 2007

Best States1. Delaware2. Minnesota3. Nebraska4. Iowa5. Maine6. New Hampshire7. Tennessee8. Indiana9. Utah10. Wisconsin

Worst States41. Arkansas42. Hawaii43. Alaska44. Texas45. California46. Illinois47. Alabama48. Louisiana49. Mississippi50. West Virginia

Source: US Chamber of Commerce 2007 State Liability Systems Ranking Study; Insurance Info. Institute.

New in 2007

ME, NH, TN, UT, WI

Drop-Offs

ND, VA, SD, WY, ID

Newly Notorious

AK

Rising Above

FL

Midwest/West has mix of good and bad states

Page 93: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

REGULATORY & LEGISLATIVE

ENVIRONMENT

Isolated Improvements, Mounting Zealoutry

Page 94: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Legal, Legislative &Regulatory Issues

• Florida “Seeing the Light”: State finally recognizing that it is overexposed with its 2007 legislation having failed to deliver on political promises made Size of FL Hurricane Catastrophe Fund may be scaled back Private reinsurance sector role may expand Citizens actuary: extending rate freeze through 2010 unwise; 44% increase not excessive

• Massachusetts Auto: Reforms have led to more competition, lower rates• Optional Federal Chartering: Recommended in Treasury plan; Still divisive issue• Tax Issue: Treatment of locales like Bermuda; Effort to “level the playing field”• National CAT Plan: Hearing in February and in 2007, but no current catalyst• Flood Reform: Likely to happen, but MS Rep. Gene Taylor unsuccessful pushing for

NFIP to cover wind. Sen. Clinton supports idea.• McCarran-Ferguson: Even though Trent Lott is gone, some may still push for scaling

back of M-F• Profusion of Quasi-Regulators: AGs, Governors, Congressional representatives

• Bad Faith Legislation: Attempts by trial lawyers and legislative allies to open new tort channels (WA referendum, Florida SB 2862)

Source: III

Page 95: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

PRESIDENTIAL POLITICS & P/C PROFITABILITY

Page 96: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Political Quiz

• Does the P/C insurance industry perform better (as measured by ROE) under Republican or Democratic administrations?

• Under which President did the industry realize its highest ROE (average over 4 years)?

• Under which President did the industry realize its lowest ROE (average over 4 years)?

Page 97: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

P/C Insurance Industry ROE byPresidential Administration,1950-2008*

15.10%10.45%

8.93%8.65%

8.35%7.98%

7.68%6.98%6.97%

5.43%5.03%

4.83%4.43%

3.55%

16.43%

0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

Carter

Reagan II

G.W. Bush II

Nixon

Clinton I

G.H.W. Bush

Clinton II

Reagan I

Nixon/Ford

Truman

Eisenhower I

Eisenhower II

G.W. Bush I

Johnson

Kennedy/Johnson

*ROE for 2007/8 estimated by III. Truman administration ROE of 6.97% based on 3 years only, 1950-52.Source: Insurance Information Institute

OVERALL RECORD: 1950-2008*

Republicans 8.92%

Democrats 8.00%

Party of President has marginal bearing on profitability of P/C insurance industry

Page 98: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Summary• Results were excellent in 2006/07; Overall profitability reached its highest

level (est. 13-14%) since 1988 Strong 2007 but ROEs slipping; Momentum for 2008

• Underwriting results were aided by lack of CATs & favorable underlying loss trends, including tort system improvements

• Property cat reinsurance markets past peak & more competitive• Premium growth rates are slowing to their levels since WW II;

Commercial leads decreases. Firming in personal lines?• Rising investment returns insufficient to support deep soft market in terms

of price, terms & conditions as in 1990s• How/where to deploy/redeploy capital??• Major Challenges:

Slow Growth Environment Ahead; Cyclical & EconomicMaintaining price/underwriting disciplineManaging variability/volatility of resultsManaging regulatory/legislative activism

Page 99: The Insurance Cycle and Credit Crisis: Impacts & Implications for the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information.

Insurance Information Institute On-Line

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