The importance of customer research in designing IoT products - Jane Vance
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THE IMPORTANCE OF CUSTOMER RESEARCH IN DESIGNING IOT CONNECTED PRODUCTS Jane Vance
Transcript of The importance of customer research in designing IoT products - Jane Vance
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THE IMPORTANCE OF CUSTOMER RESEARCH IN DESIGNING IOT CONNECTED PRODUCTS
Jane Vance
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Hiut Radio Interactive retail window Sound activated installation
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HCI
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The changing interface
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What is the internet of things?
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Smart Products
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Users
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Product Digital app/site
Service
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Establish baseline behaviour Determine change of behaviour with new product
Phase One Phase Two
4 months
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B CA
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Establish baseline behaviour Determine change of behaviour with new product
Phase One Phase TwoDesign & Development
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