The Human Smart Cities Visionforges.forumpa.it/assets/Speeches/8174/sc_02_de_oliveira.pdftop‐down...

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Prof. Álvaro de Oliveira Alfamicro The Human Smart Cities Vision Rome – Human Smart Cities Conference 29 th May 2013

Transcript of The Human Smart Cities Visionforges.forumpa.it/assets/Speeches/8174/sc_02_de_oliveira.pdftop‐down...

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Prof. Álvaro de OliveiraAlfamicro

The Human Smart Cities Vision

Rome  – Human Smart Cities Conference 29th May 2013

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AGENDA

Societal Challenges

Smart Cities

Human Smart Cities Vision

Best practices and recommendations

Human Smart Cities Manifesto

Human Smart Cities Network

Conclusions

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BIG CHALLENGES FOR OUR CITIES

Wellbeing and assisted living. Health and ageingClimate change

Energy sustainabilityDemographic shifts

Sustainable water and food suppliesGreen mobility

Sustainable housingWaste management

SecurityCrisis of the world financial system

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BIG SOCIETAL TRANSFORMATIONS

Citizens mass participationSocial inclusion and social integration

Behaviour transformationSense of belonging and identity

Transparency and trust of the political system

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Smart City Technologies

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EU and City developments

Smart city innovations

Innovation ecosystems

Networkedapplications

Service infrastructure

InternetTechnology 

CIP pilots Smart Cities

Future Internet PPP (FP7)

City‐based living labs

Internet of Things action plan

Empowered citizens

Connected workplaces

E‐participation platforms

Smart mobility

Future Internet architecture

FP7‐ICT projects

Digital Agenda

FIRE projects

FIRE facilities / platforms

Living lab methodologies

Enterprise‐friendly infrastructures

Health and care

Collaborative networks

Smart energySustainable development

Common platforms

Composable services and networks

Access technologies

Platform integration

Virtualisation

Regional partnerships

Semantic webTrust, security, identity 

management

Intelligent utility networks

Sensor networks

Federated networksGENI

Orchestration systems

Collaborative working facilities

AKARI (JP)

Connected experimentation facilities

Interoperability support

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Smart City Infrastructure

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Proprietary Networks

Open Access Networks

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Independent Networks

Independent Networks

NN

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NN

IntegratedNetworks

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New societal changes

• We  assist  at  profound  societal  changes, triggered  by  communications,  big  data  and data processing tools.

• Social media  is  transforming  the way  people leave, interact, work, play, do business

• New development models need to be created to deal with such changes.

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Sustainable Solutions

• Wicked problems call for diverse types of knowledge, resource, participation and collaboration. 

• Behaviour change requires the motivation of millions of  individuals  and  their  communities;  solutions cannot be pushed.

• New,  distributed  and  highly  participatory  systems imply  new  roles  for  public  and  private  spheres: demand/user/citizen driven open RDI enabled by ICT.

• Living Labs: open eco‐systems engage and motivate stakeholders,  stimulate  collaboration,  create  lead markets and enable behavior transformation.

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Urban Living Labs as Innovation Ecosystems

• Cities offer an ideal platform for ICT and other industries to integrate  and  experiment  new  concepts  and  services  to serve the sustainable future of its citizens.

• Cities  promoting  innovative  ways  of  increasing  their sustainability,  namely  in  areas  such  as  energy  efficiency accross  sectors,  including  urban  planning,  buildings, transport, education, waste management, water.

• Cities  integrating  state‐of‐the‐art  technologies  to  create sustainability, securing high living standards

• Cities using open data and open  governance  to  co‐create innovative solutions with the participation of their citizens.  

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Human Smart Cities

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What is a Human Smart City?

Human Smart Cities are those where 

governments engage citizens and are open to be 

engaged by citizens, supporting the co‐design of 

technical and social innovation processes 

through a peer‐to‐peer relationship based on 

reciprocal trust and collaboration.

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HUMAN SMART CITY MODEL

SMART CITY SERVICES

DESIGN TESTING SCALING UP SUSTAINABILITY

TOP‐DOWN LOW

CO‐DESIGNED MEDIUM

CO‐DESIGNED AND

CO‐PRODUCED________

HUMAN SMART CITIES

HIGH

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HUMAN SMART CITIES METHODOLOGIES

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Technologies

Policies

People

Human Smart City

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HUMAN SMART CITIES ECOSYSTEM

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THE PERIPHÈRIA FUTURE INTERNET MODEL

People in PlacesCommunityinteraction

Internet of Things

Internet of ServicesInternet of People

RFID Sensor networks

LocationBased

Services

Socialnetworking

Servicecomposition

Mediaand 3D

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TECHNOLOGY AND PEOPLE

• Technologies play the important role of supporting collaboration, provoking the imagination, and helping to define service scenarios for specific WIN communities;

• Technologies alone are not effective innovation drivers, technologies are ENABLING, SUPPORTING, FACILITATING people in developing and producing solutions;

• New role has been envisaged by PERIPHÈRIA for the ICT providers; from being solutions sellers to co-creators of frugal solutions;

• Frugal Solutions: more frugal alternatives can actually be more effective in achieving the desired impacts, if the starting point is shifted from abstract system concepts to a people-based perspective. 20

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EVOLUTION OF CITIZENS PARTICIPATION

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eGov services

user driven services

user centric services

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INTERNET OF SERVICES

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SOCIAL INNOVATION

• Social innovation refers to changes in the way individuals or communities act to solve a problem or to generate new opportunities.

• These innovations are driven by behavioural changes supported by different levels of technology or market ones and they typically emerge from sponsored bottom-up processes more than from top-down ones.

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Paris – Children Meeting Point

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HEALTH AND WELLBEING

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OPEN PUBLIC SPACES

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Urban Farming

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MOBILITY

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NEW EDUCATION

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INDUSTRY COMES BACK TO THE CITY

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LEANCLEAN

FRESH

EFFICIENT

HUMAN SMART CITY

Neighbourhoods take ownership of their local activities and influence decisions with an impact on them. External resources become local.

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HUMAN SMART CITIES NETWORK

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Human Smart City strategy  is a collective and collaborative process, neither exclusively top‐down nor bottom‐up and neither entirely city‐driven nor citizen‐driven

Human Smart City partnerships are made up of different stakeholders:

•Citizens ‐ the driving force in a Human Smart City strategy;

•Cities Government ‐ the public administrations providing the governance framework;

•Digital Innovation Community ‐ individuals and SMEs driving the co‐design process for smart services;

•ICT  Industry ‐ providing the essential technologies, tools and methodologies  including Future Internet infrastructures;

•European  Commission ‐ with  particular  attention  to  DG  CONNECT  but  also  other related DGs (areas such as energy, transport, etc.) and in particular DG REGIO.

Stakeholders

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•Engage in shaping the future and making the best of the opportunities of the Future Internet. 

•Experiment  with  technologies,  not  succumbing  to  the  role  of  passive  user  and consumer of media content and services. 

•Promote  creativity  in  the  community  and  the  exchange  of  views with  others  to encourage reciprocal learning. 

•Control  and  monitor  the  actions  of  industry  and  the  public  sector  as  regards technology investments and services. 

•Be  aware  of  the  impacts  of  own  actions  in  privacy  and  security,  and  contribute actively towards an aware public debate on the issues. 

Citizens

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•‘Sense’ the city ‐ Exploring the potential of possible new roles for the public sector  in the management  of  city  innovation  partnerships  in  the  public  interest.  Balance  the bottom‐up initiatives with the top‐down support.  

•‘Capture’ potential  arenas  and  ‘align’ human,  technological  and  spatial  resources  ‐Being  aware  of  the  territorial  and  spatial  WIN of  people  and  the  impacts  of  ICT investments and innovation processes in general. 

•‘Enable’ innovation  supplying  the  needed  support  ‐ Steering  available  and programmed  resources  in  the direction of  innovative  approaches  across  the  range of policy  areas,  also  exploring  innovative  instruments  such  as  crowdsourcing  and  Pre‐Commercial Procurement of innovation. 

•‘Promote’ the  shift  towards  openness  and  transparency ‐ Embracing  open  data throughout  the  public  sector  and  keeping  open  the  debate  on  issues  of  privacy  and security. 

•‘Recognize’ potentials for synergies of complementarities in the services constellation ‐ Networking  with  other  cities  adopting  the  Human  Smart  Cities  approach  to  share experiences and promote reciprocal learning

City Government 

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• Address energy and creativity  towards  the  real needs of cities and citizens  in  the communities where they live, work and play. 

• Open up the tech‐developer community to interact with citizens and businesses in order to co‐design optimum solutions with greater market potential. 

• Take  advantage  of  the  design  thinking  and  gaming  components  to  engage  and encourage people to think, interact, learn and have fun solving their own problems.  

• Work  together with  public  administrations  to  identify  opportunities  for  applying talent to the public interest. 

• Together with different user groups and stakeholders, explore new business models that can guarantee your ability to prosper and continue to innovate. 

Digital Innovation Community

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•Beware of the fate of large‐scale infrastructure projects, particularly in these times of crisis; where possible break projects down into more incremental development paths.

•De‐couple communication infrastructure, data infrastructure, and service development, allowing for each to develop in an autonomous fashion. 

•Listen to cities and citizens and the real service needs expressed by them, in a logic of competitiveness through shared value. 

•Be pro‐active in developing solutions to address privacy and security issues in a way that meets citizens’ needs and concerns. 

•Take advantage of Living Lab partnerships as an opportunity to re‐invent business models. 

ICT industry

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•Integrate Social innovation into technology RDI projects wherever possible. 

•Explore  the  ecosystem  development  approach  and  promote  its  further experimentation.

•Broaden and open up the Smart City concept and the debate amongst stakeholders. 

•Take Smart City as an opportunity  to collaborate across DGs,  in particular engaging DG Regio. 

•Promote the Human Smart City approach as a specifically European one, based on the values of citizen participation and engagement as well as the added value that derives from it. 

European Commission

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•Only by working in partnership can the Human Smart Cities vision be achieved. 

•The PERIPHÉRIA partners want  to make their experience and the Human Smart Cities perspective that emerged from it become the beginning of an international network  for  collaboration  among  cities  willing  to  co‐experience  citizen‐driven innovation. 

•We therefore call on Mayors and city governments to constitute the backbone of this  network,  as  only  through  deep  political  commitment will  it  be  possible  to have an impact in and across innovation communities. 

•This is the purpose of the Human Smart Cities Manifesto where representatives of  participating  cities  join  forces  to  share  and  carry  forward  the Human  Smart Cities vision.

Human Smart Cities Manifesto

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1. We place trust at the foundation of the HSC network, agreeing to abide by the standards set by the UN for good governance: participation, decency, transparency, accountability, fairness, efficiency, and sustainable development. All participant cities are considered to have a unique role, contributing to innovation initiatives and policies on an equal, peer basis.

2. We will apply the Open Government model to our city’s use of ICT, including transparency and Open Data, an appropriate role for Open Source and re‐usability, and citizen and stakeholder participation in decisions related to key ICT infrastructures and services. Where possible, we will favour the adoption of simple, frugal solutions that can be shared across the HSC network.

3. We will explore where possible the citizen‐centred approach for the co‐design of all new city services, promoting creativity and engagement as well as active participation in service delivery. Together with our economic partners, we will also explore potential new business models for the promotion of innovation ecosystems and the delivery of services in the public interest. 41

Human Smart Cities Manifesto

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4. We will promote institutional innovation within and across our city administration as an integral part of our role in service co‐design. This includes the exploration of Pre‐Commercial Procurement and other procedural and financial innovations, and collaboration with regional and national authorities to promote policy coherence across instruments and programmes.

5. We will actively participate in networking among signatories to this manifesto, actively contributing to its shared resources, attending the HSC network’s yearly conferences, and collaborating to define a sustainable institutional structure. We will also leverage the potential of relevant networks at both international and national level.

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Human Smart Cities Manifesto

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6. We will together define measurable goals, success criteria, and performance indicators allowing our stakeholders to assess theirprogress towards objectives and promote scaling up and transfer. In sharing our evaluations, we will aim to promote learning from different cultural and urban contexts rather than competition, while stilldemonstrating the concrete benefits of the HSC approach.

7. Finally, we will promote the HSC network itself globally, as an innovative and open multi‐level partnership ideally suited to implementing bottom up the policy goals of Europe 2020 and similar frameworks. To that end, we commit to bringing one new signatory per year.

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Human Smart Cities Manifesto

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World Validation of the HSC Model

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Join the Human Smart Cities Network

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• Cities are invited to join the Network by signing the Human Smart Cities Manifesto

• Networks, companies and other organizations can formally endorse the Manifesto

• First meeting of the Human Smart Cities Manifesto signatories during the Smart City Exhibition 2013, on the 16‐18 October 2013 in Bologna

• Smart Cities conference in Rio de Janeiro –November 2013

• Synergies with other Networks

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Conclusions

• The big global challenges of our  time demand mass participation of users/consumers/citizens. Finding solutions requires the pooling of  diverse  types  of  knowledge  and  resources,  and  harnessing  the motivation of millions of individuals and their communities.

• Technologies  are  not  sufficient  to  solve  the  challenges  in  a sustainable way, user behaviour transformation is required and this can be enabled by the Living Lab methodologies.

• The  Human  Smart  Cities  Manifesto  calls  for  Future  Internet technologies,  Living  Labs  and  Social  Innovation  to  enable  the  co‐creation of Human Smart Cities where  citizens  sense of belonging and  identity,  wellbeing  and  togetherness  create  a  better  and happier society.

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THANK YOUProf. Álvaro de Oliveira

[email protected]

Phone:     +351  21  486  67  84 Skype:  alvaroduarteoliveira 

www.peripheria.eu

www.my‐neighbourhood.eu

PERIPHÈRIA

MyNeigbhourhood

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Living Lab Arenas

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Archetypal urban settings in which Living Lab  stakeholders  co‐design  sustainable new ways of living

SmartNeighbourhood

SmartStreet

SmartSquare

SmartMuseumand Park

SmartCity Hall

SmartCampus

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People Community self governed 

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CityCommunities centrally governed.

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CityNeighbourhood communities

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Smart CityCollaborative, participative neighbourhood communities empowered by Smart 

Services.

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PERIPHÈRIA Arenas: Urban Living Labs

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• Arenas  are  Urban  Living  Labs  with  specific  emphasis  on  the problem‐driven  identification  of  a  particular  city  space  as  the starting point for micro‐patterns of human  interaction; Arenas are where LLs happen in urban realities

• A successful Arena is driven by a policy‐led or citizen‐driven desire to address a concrete  issue,  in such a way  that  the problems arehighlighted,  the  opportunities  and  potential  contributions  of  the different  actors  are  clarified,  and  the  joint  conception  of  new service ideas and concepts is facilitated.

• PERIPHÈRIA platform supports Arena creation

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Lessons Learned with PERIPHÈRIA

• Participatory  service  co‐design processes  require  institutional  framing  in order to have a lasting impact (Sponsoring and Facilitation)

• The development of  living  lab  innovation ecosystems requires a constant monitoring of the coherence of activity strands

• Convergent  future  internet  service  platforms  need  to  combine  both technological and social dimensions 

• Engaging stakeholders  in the co‐design of FI technologies must provide a substantial and relevant motivation and address technology potentials  in the context of their social and political impacts

• Broad  and  ambitious  re‐shaping  of  smart  city  structures  and  services requires both  top‐down and bottom‐up approaches, with a  key  role  for evaluation and impact assessment

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Lessons Learned with PERIPHÈRIA

• PERIPHÈRIA  shifted  the  attention  from  end‐users  to  service’s  co‐producers;  but  what  mechanism  for  scaling  up  a  co‐produced service?

• Scaling up a “crowd” based service is simply a question of enlisting new  users  on  the  front  end,  requiring  at most  scalability  of  the underlying  back  end  technical  infrastructure.  Service  theory  even suggests  that  such  services  gain  in  efficiency  the  more  users subscribe. 

• A  co‐produced  service  by  contrast  can  quickly  lose  efficiency beyond a  “sustainable” number of users, and at a given breaking point  leads  to  the  separation  and  emergence  of  a  second  and additional  user  co‐production  groups,  following  a  biological  or “constellation” model for scaling up.

• More  engagement  is  not  enough.  We  need  ownership  of  the projects.

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Evolution of Europe

• Social, economical, cultural, political diversity• History of wars drives European integration• European Coal and Steel Community (ECSC)• Eurozone• Political organization ingenuity and hidden agendas• Finance and economic crisis. European division.• Two alternative scenarios:

– Solidarity. Political Integration. Transparency. Openness. Participation.

– Egoism. Political isolation. Opaque. Closed. Hate

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