The Future of SearchThe Future of Search

Brett RobertsBrett RobertsChief Technology OfficerChief Technology Officer

Microsoft NZMicrosoft NZ

AgendaAgenda

Search Pain Points Search Pain Points

VisionVision

ScenariosScenarios

Strategy and Investment AreasStrategy and Investment Areas

Roadmap and TimelineRoadmap and Timeline

Search Pain PointsSearch Pain Points

Search ScenariosSearch Scenarios

Across the EnterpriseAcross the EnterpriseFind content scattered throughout the enterprise across Find content scattered throughout the enterprise across structured and unstructured repositories and servers.structured and unstructured repositories and servers.

PC and Email SearchPC and Email SearchInstantly find any file or email on your PC; organize andInstantly find any file or email on your PC; organize and

view your files in the most intuitive ways.view your files in the most intuitive ways.

Make ConnectionsMake ConnectionsFind the right contact to solve a problem, answer aFind the right contact to solve a problem, answer a

customer complaint or consult on your project.customer complaint or consult on your project.

Web SearchWeb SearchFind free and premium content on the web relevant to yourFind free and premium content on the web relevant to your

job and life. Provide powerful search experiencesjob and life. Provide powerful search experiencesacross your web sites to customers and partners.across your web sites to customers and partners.

Search When And Where You Need ToSearch When And Where You Need To

TeamTeam

DivisionDivision

EnterpriseEnterprise

ExtranetExtranet

Internet Internet PresencePresence

The IndividualThe Individual

Microsoft’s Search Vision: Microsoft’s Search Vision: • Best relevanceBest relevance• Better togetherBetter together• Most comprehensive selectionMost comprehensive selection• Simple to manageSimple to manage

Common Full-Text Indexing EngineCommon Full-Text Indexing Engine

MS SearchMS Search

MS ResearchMS Research

1212

Looking for a customer case Looking for a customer case study that you downloaded study that you downloaded months agomonths ago

Rich previews and filter Rich previews and filter tools make it simple to scan tools make it simple to scan several files at once and several files at once and quickly select the right onesquickly select the right ones

Find and view all documents Find and view all documents authored by John, about authored by John, about client Contoso. View the client Contoso. View the same documents by keywordsame documents by keyword

Support for importingSupport for importing33rdrd party data sources party data sourcesand formats like PDFsand formats like PDFs

Confidential – Microsoft CorporationConfidential – Microsoft Corporation

Scenario ExamplesScenario ExamplesFind files, emails, and apps fastFind files, emails, and apps fastInstantly find anything on your PC: e-mails, Instantly find anything on your PC: e-mails, docs, contacts, photos, applications, and moredocs, contacts, photos, applications, and more

Fast finding with “search as you type”Fast finding with “search as you type”

Full-text and property search across commonly Full-text and property search across commonly used file typesused file types

Go beyond desktop search Go beyond desktop search Use file properties to view and organize your Use file properties to view and organize your files in virtually any context you want – files in virtually any context you want – freedom from folder hierarchiesfreedom from folder hierarchies

More actionable resultsMore actionable resultsEasily preview, filter and manage search resultsEasily preview, filter and manage search results

Deep search into critical business documentsDeep search into critical business documents

Easily extensibleEasily extensibleBuild your own filters that enable search over Build your own filters that enable search over new data sources and file typesnew data sources and file types

Return search results in custom business Return search results in custom business applicationsapplications

Desktop Search And OrganizationDesktop Search And OrganizationFind anything on your PC instantly; Work withFind anything on your PC instantly; Work withyour files in the most flexible and intuitive waysyour files in the most flexible and intuitive ways

Windows Desktop SearchWindows Desktop SearchLook for a document that’s somewhere onLook for a document that’s somewhere onyour desktop, in an email, or an archive fileyour desktop, in an email, or an archive file

Integration with Integration with familiar familiar

applications and applications and experiencesexperiences

Integration with Integration with familiar familiar

applications and applications and experiencesexperiences

Fast, relevant, Fast, relevant, categorized resultscategorized results

Fast, relevant, Fast, relevant, categorized resultscategorized results

Search as you typeSearch as you typeSearch as you typeSearch as you type

Search in Windows VistaSearch in Windows VistaSearch For A File On The Desktop, A Longhorn Server, Or Another Windows Vista PCSearch For A File On The Desktop, A Longhorn Server, Or Another Windows Vista PC

Instantly search over Instantly search over data types like email, data types like email,

docs, media and docs, media and Internet content, or new Internet content, or new

types like RSS feeds types like RSS feeds

Instantly search over Instantly search over data types like email, data types like email,

docs, media and docs, media and Internet content, or new Internet content, or new

types like RSS feeds types like RSS feeds

Scopes can include the Scopes can include the desktop, other Vista desktop, other Vista PC’s, LH Server, and PC’s, LH Server, and other indexed remote other indexed remote

locationslocations

Scopes can include the Scopes can include the desktop, other Vista desktop, other Vista PC’s, LH Server, and PC’s, LH Server, and other indexed remote other indexed remote

locationslocations

Filename, file Filename, file property, and full property, and full

text searchtext search

Filename, file Filename, file property, and full property, and full

text searchtext search

Visualization And Organization in Windows VistaVisualization And Organization in Windows VistaView And Organize Your Files Using PropertiesView And Organize Your Files Using Properties

TraditionalTraditionalFoldersFolders

Location-based Location-based views of your views of your

filesfiles

TraditionalTraditionalFoldersFolders

Location-based Location-based views of your views of your

filesfiles

New VirtualNew VirtualFoldersFolders

Flexible, query-Flexible, query-based views ofbased views of

your filesyour files

New VirtualNew VirtualFoldersFolders

Flexible, query-Flexible, query-based views ofbased views of

your filesyour files

““Live Icons” Live Icons” Actual screen shots of Actual screen shots of

content, instead of generic content, instead of generic file iconsfile icons

““Live Icons” Live Icons” Actual screen shots of Actual screen shots of

content, instead of generic content, instead of generic file iconsfile icons

Preview Pane Preview Pane Rich information about Rich information about whatever file you selectwhatever file you select

Preview Pane Preview Pane Rich information about Rich information about whatever file you selectwhatever file you select

Stacks Stacks Virtual views of your content; the Virtual views of your content; the

same item can be in more than one same item can be in more than one stackstack

Stacks Stacks Virtual views of your content; the Virtual views of your content; the

same item can be in more than one same item can be in more than one stackstack

Integrated Experience With Microsoft OutlookIntegrated Experience With Microsoft OutlookDon’t Leave The Context Of Email To Find What You’re Looking ForDon’t Leave The Context Of Email To Find What You’re Looking For

Seamless, Seamless, instant instant

search within search within OutlookOutlook

Seamless, Seamless, instant instant

search within search within OutlookOutlook

Search for Search for keywords within keywords within

E-mail and E-mail and attachmentsattachments

Search for Search for keywords within keywords within

E-mail and E-mail and attachmentsattachments

Making ConnectionsMaking ConnectionsFind The Right Contact You Need To Solve A Problem, AnswerFind The Right Contact You Need To Solve A Problem, AnswerA Customer Complaint Or Consult With You On Your ProjectA Customer Complaint Or Consult With You On Your Project

Confidential – Microsoft CorporationConfidential – Microsoft Corporation

Scenario ExamplesScenario ExamplesYou need to answer a You need to answer a customer complaint and customer complaint and need to find an expert fastneed to find an expert fast

Find subject matter experts (SME’s)Find subject matter experts (SME’s)Instantly find people who have expertise in Instantly find people who have expertise in specific areasspecific areas

You have an expertise You have an expertise location system but it is not location system but it is not being kept up, dynamic being kept up, dynamic profiling ensures up to date profiling ensures up to date informationinformation

Keeping information freshKeeping information freshDynamic profiling ensures that information is Dynamic profiling ensures that information is kept current and relevant kept current and relevant

You don’t know the Expert You don’t know the Expert directly but you know directly but you know someone who can connect someone who can connect you togetheryou together

Using a connector to another personUsing a connector to another personLocate a contact who can introduce you to the Locate a contact who can introduce you to the right personright person

See your social distance (degrees of See your social distance (degrees of separation) to key contacts and SME’s separation) to key contacts and SME’s

You are hosting a You are hosting a decision making meeting decision making meeting and want to make sure and want to make sure that the right people are that the right people are therethere

Make better decisions fasterMake better decisions fasterBy knowing who knows who and who knows By knowing who knows who and who knows what you can quickly identify key peoplewhat you can quickly identify key people

By identifying the right people you can get By identifying the right people you can get buy-in more quicklybuy-in more quickly

Making Connections Making Connections Expertise Location From Your DesktopExpertise Location From Your Desktop

Expert Name Expert Name and Titleand Title

Expert Name Expert Name and Titleand Title

Relevant Relevant Keywords Keywords

and Phrasesand Phrases

Relevant Relevant Keywords Keywords

and Phrasesand Phrases

Relevant Relevant Distribution Distribution

ListsLists

Relevant Relevant Distribution Distribution

ListsLists

Anonymous Anonymous User Search User Search

ResultsResults

Anonymous Anonymous User Search User Search

ResultsResults

Making ConnectionsMaking ConnectionsSocial Distance From YouSocial Distance From You

Expert Name Expert Name and Titleand Title

Expert Name Expert Name and Titleand Title

Social Social Strength of Strength of ConnectionConnection

Social Social Strength of Strength of ConnectionConnection

Across The EnterpriseAcross The EnterpriseFind Content Scattered Throughout The EnterpriseFind Content Scattered Throughout The EnterpriseAcross Multiple Structured And Unstructured RepositoriesAcross Multiple Structured And Unstructured Repositories

Find a spreadsheet located Find a spreadsheet located on a file shareon a file share

Get a set of relevant links Get a set of relevant links when looking for a specific when looking for a specific powerpoint presentationpowerpoint presentation

Find a customer profile from Find a customer profile from your SAP systemyour SAP system

Make enterprise search Make enterprise search available in Word by available in Word by adding the web service to adding the web service to your Research Paneyour Research Pane

Confidential – Microsoft CorporationConfidential – Microsoft Corporation

Scenario ExamplesScenario ExamplesSearch all your files and websitesSearch all your files and websitesOut-of-the-box ability to search files on Out-of-the-box ability to search files on shares and all websitesshares and all websites

Extensible to include all types of filesExtensible to include all types of files

Extensible to custom repositoriesExtensible to custom repositories

Search over all business data Search over all business data Orders, customers, products, discussions, Orders, customers, products, discussions, employee data, colleagues, etc.employee data, colleagues, etc.

SAP, Siebel, custom repositories, etc.SAP, Siebel, custom repositories, etc.

Readily available to other applicationsReadily available to other applicationsSearch XML Web Service Search XML Web Service

Best relevance and user experienceBest relevance and user experienceGreat relevance based on MSR algorithmsGreat relevance based on MSR algorithms

Duplicate collapsingDuplicate collapsing

Query-hit highlighting and query correctionQuery-hit highlighting and query correction

Across The EnterpriseAcross The EnterpriseFinding The Right Content For “Adventure Works”Finding The Right Content For “Adventure Works”

Simple SearchSimple SearchSimple SearchSimple Search

Query Hit Query Hit HighlightingHighlighting

Query Hit Query Hit HighlightingHighlighting

Alerts on Search Alerts on Search ResultsResults

Alerts on Search Alerts on Search ResultsResults

Tabbed User Tabbed User InterfaceInterface

Tabbed User Tabbed User InterfaceInterface

Query correctionQuery correctionQuery correctionQuery correction

Web SearchWeb SearchEnable Your Employees To Seamlessly Look For and Utilize InformationEnable Your Employees To Seamlessly Look For and Utilize Information

Search results yield relevant Search results yield relevant websites websites andand instant instant answers such as stock answers such as stock quotes and phone numbersquotes and phone numbers

Search from within familiar Search from within familiar apps such as MS Office; apps such as MS Office; implicit searches based on implicit searches based on keywords in a word dockeywords in a word doc

Search for competitors’ info Search for competitors’ info yield websites yield websites plusplus premium premium articles from Factiva and articles from Factiva and latest news videoslatest news videos

Use MSN Search from Use MSN Search from within custom database within custom database app for all web and app for all web and proprietary content proprietary content

Confidential – Microsoft CorporationConfidential – Microsoft Corporation

Scenario ExamplesScenario ExamplesBetter Answers, FasterBetter Answers, FasterBest RelevanceBest Relevance

Instant Answers, not just linksInstant Answers, not just links

SpeedSpeed

Best SelectionBest SelectionLargest, freshest, most comprehensive indexLargest, freshest, most comprehensive index

Go beyond visible web – premium content, Go beyond visible web – premium content, structured databases (yellow pages), structured databases (yellow pages), multimediamultimedia

Integrated User ExperienceIntegrated User ExperienceDo not force user to leave context where Do not force user to leave context where search need arisessearch need arises

Implicit recognition of search needImplicit recognition of search need

Platform for InnovationPlatform for InnovationAPIs to embed search in any applicationAPIs to embed search in any application

RSS feed of search resultsRSS feed of search results

MSN Web SearchMSN Web Search

Better SelectionBetter SelectionBetter SelectionBetter Selection

Instant AnswersInstant AnswersInstant AnswersInstant Answers

Best RelevanceBest RelevanceBest RelevanceBest Relevance

Technology RoadmapTechnology Roadmap

12

CorporateCorporate

existingexisting

soon…soon…

22ndnd half 2006 half 2006

and beyond…and beyond…

12Public betaPublic beta

www.microsoft.com/windows/desktopsearchwww.microsoft.com/windows/desktopsearchhttp://search.msn.comhttp://search.msn.com

www.microsoft.com/sharepointwww.microsoft.com/sharepoint