The future of awesome is you + c kirk media group

The future of awesome is you.How innovation, #social listening, #social media, & #strategy power 21st century business.http://ckirkmedia.com

Live Inspired. C Kirk Media

A customer seeks answers.

My chest hurts, which hospital

will fix this?Where can I find

an answer?


A customer looks online.

Chest hurts, which hospital

will fix it?

I clicked the pictureto learn about this specialist. Nothing happened!!!


A customer is confused.

Chest hurts, which hospital

will fix it?

On Physicians page, I could not get a list of specialty areas. Who can help me?


A customer seeks answers.

Where can I get an

IPhone?


A customer finds answers.

When can I get a Verizon

IPhone?

Sign up for email alerts here

Click the IPhone to get info


When business cares online...

Customer value in focus

Customerrelationshipsin focus

Web conversations and web tools, multi-platform

Customerneeds in focus


It's not just new channels...Value Proposition

CustomerRelationshp.

Channels

CustomerBuckets

● You can use the web as a channel where you market (web 1.0)

● Facebook, YouTube, and Amazon.com dosomething different...


It's a new business approachValue Proposition

CustomerRelationshp.

Channels

CustomerSegments

● You can use the web as a channel where you market (web 1.0)

● Leading companies do something different...

● They build platforms to empower business revenue and growth (web 3.0)


Empowering businessservices professionals

customers

businessexecutives

vendors, service partners, referral sources

Who can guide mybusiness decisions?


How passionate are you?Evaluate your site, platforms, channels.● What is clear to your customers about

your passion?● Are you inspiring, motivating, and

connecting with your customers? ● Are you solving your customers

challenges functionally?● How are you listening, learning, and

measuring customer engagement?● What is your strategy to grow w/ social

media and web analytics?


Be the ESPN of your market


Be the worldwide leader...

1. Engage customer passion on every platform incl. video, #social, web

2. Deliver hot, viral, in-demand content, commenting, sharing

3. Point customers to other great web content from your channels

4. Listen, learn, respond, inspire customers to share insights w/ you


Learn from the worldwide leader.Ignite Passion. Build Fire. Create Possibility. Live Inspired.

C Kirk MediaLive Inspired!http://ckirkmedia.comIndianapolis, INUSA


The future of awesome is you + c kirk media group

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