The Future Library : Services
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Transcript of The Future Library : Services
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Presented by Team 3CHUNG Wai Ling, Coring
GUAN Zhi YingQIAN Qing
WANG MingliWONG Kit Ping, Lucinda
Kevin LEE
21 April 2008
The Future Library : Services
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CharacteristicsFull range of quality services to support all areas of
academic activityLearning focusedFriendlyFree & feeCustomizedIT enabledInstant access 24/7Group & individual orientedInteractive and proactiveEncouraging of discovery via e-learning and e-
research
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Circulation servicesSelf-service loans and returns of books,
periodicals, audio-visual materials, etc., using RFID
SMS library notice serviceInterbranch loans and returnsInterlibrary loans and returnsDocument delivery service to desk-topReserve collection service: print & electronicRetrieval of books and documents from
offsite storage
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ReferenceEnquiry service via:
Face to faceEmailTelephoneFaxMSNLive chatSecond Life
User educationLibrary / research guides Library classesDatabase / electronic resources demonstrations
Library knowledge database using Wiki and other Web 2.0 technology
User surveyNovelty searching
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Collection DevelopmentDevelop a quality print and electronic
collection using the latest technologySubject liaisonPreservationGift and exchange
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Media ServicesLoans Play-back services in individual booths or
group viewing rooms using latest technology, e.g. blue ray
Video streamingVideo-on-demandProvision of special needs, e.g. equipment
for vision impaired usersDigitization of AV materialsProduction of AV materials for teachingMicrofilming service
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Reading PlacesSingle study carrelsGroup study / discussion roomsLounge or comfortable sitting areaWireless LAN throughout libraryLoans of laptopsLaptop lockers with battery charging facility Loans of wireless LAN card
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Printing / Photocopying / ScanningSelf-service printing, photocopying,
and scanning servicesOn demand printing
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Library Development / Public RelationsLibrary visitsLibrary newsletterLibrary blogsBook talksExhibitionsOther library development services, e.g.
“Honour with books”
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New BusinessesCoffee shop
Food and drinksMega store
books, periodicals, computers and accessories, library souvenirs, music CDs, DVDs, etc.
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Services which could be moved to the Learning CommonsLibraries should still provide a range of
library services but some could be moved to / merged with the Learning Commons, e.g.Database searchingScanning, photocopying and printingIT supportMedia servicesReference services
Reference services – dramatically different
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Offsite Services and 24/7 Access Access to electronic resourcesLearning CommonsSelf-check units using RFIDComputers with internet access, software for
searching, assignment completion and presentation
Printing, photocopying and scanningEnquiry serviceReading / discussion roomsVending machines for food and drink,
stationery, etc.
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Services: Physical vs Virtual LibraryPhysical libraries are developing into virtual
/ electronic librariesThe new library will remain a hybrid library
offering physical learning spaces and services to facilitate customized learning, but with more and more electronic services delivered to the users
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Thank You!