The Findwise Spirit

THE SPIRIT

QUICK FACTS ABOUT FINDWISE

• Big data company creating search driven solutions for intranets, web, e-commerce and applications

• Consulting services include strategy, business consulting, implementation and support

• Vendor independent with knowledge and experience from the leading search technology platforms

• More than 90 employees

• Offices in Gothenburg, Stockholm, Malmö, Copenhagen, Oslo, Warsaw and Sydney

• Profitable growth from the start in 2005

• Awarded several Gazelle awards for rapid growth

• More than 200 clients and 800 successful projects

FIND [FAHYND]

v. found (found), find·ing, finds

1. To come upon or discover by

searching or making an effort.

2. To discover or ascertain through

observation, experience, or study.

3. To experience or feel.

WISE [WAHYZ]

adj. wis·er, wis·est

1. Having the ability to discern or judge

what is true, right, or lasting.

2. Exhibiting common sense.

3. Having great learning.

4. Provided with information; informed.

you have been handpicked to work

here because of your unique expertise

and passion for search technology. And

for us, it is crucial that you can put your

talents to use here at Findwise. We there-

fore sincerely hope that you feel encour-

aged to act independently and bravely,

and that you come to work each day

filled with joy and anticipation.

Therefore, statements about your well-

being can never be under estimated. We

gladly walk this talk. Because without

you and your fellow talents, this com-

pany would not exist – let alone thrive.

You are Findwise.

FORWARD

The Founding Partners

findwise approach to management

is to continue to uphold an open, trust-

ing environment with a flat corporate

structure, in which flexible working

hours, freedom and own responsibility

are principal. »Use your own judgment«

is the golden rule which encourages a

fighting spirit and the desire to develop

new ideas.

we gladly walk this talk. And it

has paid off so far. We are now employ-

ing more than 90 people, have managed

more than 800 client projects and have

enjoyed steady and profitable growth

since the start in 2005. We are well on

our way towards becoming a world-lead-

ing enterprise in our field, and it is all

thanks to the talented people who work

here.

OUR APPROACH TO MANAGEMENT

WALK THE TALK

»FINDWISE LEVERAGES BUSINESS VALUE USING SEARCH TECHNOLOGY.«

once upon a time corporations

and organizations were filled with vast

amounts of information, haphazardly

spread throughout their computer sys-

tems. Few understood the importance of

obtaining sharp and custom-made tools

to be able to quickly get hold of the right

information – at the right time.

»This is a waste of talent and time«,

thought the three founding partners.

»What good is information if it can’t

be found?« one said.

The three partners discussed the situa-

tion thoroughly, and established that the

problem was deeper than the fact that

traditional approaches were insufficient.

An entirely new approach was needed:

The three founding partners had to think

along new paths.

This led them to the conclusion that

they had to develop a solution based on

search technology, which broadened the

concept of searching, and combined it

with flexible skills able to optimize pos-

sibilities for the customer.

In summary, it meant a sophisti-

cated approach that could manage and

find the true meaning of and relation-

ship between information, people, places,

things and issues in a company or or-

ganization, and allow information to be

found and converted into knowledge.

»So that information could be truly

findable«, one of the partners said.

»Findability«, they all exclaimed and

looked at each other.

A company was soon founded. The

‘findability’ concept proved to be a very

good idea. Simply put: It allowed access

to information, which could in turn

become knowledge and finally wisdom.

And Findwise became the name.

ONCE UPON A TIME

the founding partners had accumulated between them 60 years of

corporate experience. This made them wise enough to recognize that they needed

talented employees, who would be respected as equals and be given

the freedom to create and innovate.

NOT WITHOUT THE FINDWIZARDS

Findwizards without whom here would be no magic.

OUR MISSION

Better knowledge makes better decisions. To help people and organizations increase their knowledge, we make their data and information actionable.

The vast ocean of

information presents new

challenges. We provide

the solutions for finding

and collecting informa-

tion, and then interpreting,

converting and presenting

this information to the right

person at the right time.

Connecting people with

information is key. Findwise

use search technology to

create customized Findability

solutions. We are market

leading and can proudly state

that we attract the very best

employees – passionate Search

and Findability experts.

for many people, IT and business

success means back-up solutions and

recovery plans. That has been the way

for IT to ensure support to the business.

However, the workplace situation has

changed for knowledge workers all over

the world and the information needs are

no longer limited by department, job title

or geographical borders. Virtual projects/

organizations and the fact that we use

new ways to share/retrieve information

put new requirements on IT to support

the business.

It is key for the knowledge worker to

have all information easily accessible

to avoid spending time on reinventing

the wheel. The cost for not finding the

information is following a non-linear

curve. Costs grow in an organization

when employees have repeated problems

finding the information. The manual

work finding the information affects

the daily business and some information

will be recreated in order to limit the

manual work. These costs build up in a

decentralized manner and the effect is

exponential. An estimate based on avail-

able research is 9,000 euros per employee

per year for an average company.

When IT systems are down you usu-

ally talk about outage and how often it

occurs. In the new collaborative working

mode it would make more sense to talk

about information outage – meaning

when a knowledge worker does not have

the information at hand to do the job.

A BUSINESS CASE FOR SEARCH

if information within companies is made searchable, it then becomes findable.

Once people can find it, they can study it. And then ...

... the possibilities are endless.

CONVERTING INFORMATION INTO WISDOM

INFORMATION

WISDOM

KNOWLEDGE:-)

at findwise we are experts in helping

organizations setting up systems to find

their corporate information and present-

ing it in every way imaginable. But we are

not only good at finding the right infor-

mation, we must also be good at finding

the right people to come work for us.

the people working here are highly

skilled consultants within different areas

such as business consulting, information

management, text analytics, user experi-

ence, system design etc. They all have two

things in common; they were handpicked

to work here because of their unique

expertise and passion for search technol-

ogy and they could all easily have chosen

to work someplace else.

Our way of finding these people is

based on the notion that talent attracts

talent. That means in order to find new

talented people we must make the ones

who are already working here thrive and

come to work each day filled with joy

and anticipation. That creates the ripple

effect we need to compete for talent with

the giants of the IT industry.

How do we accomplish that? Well,

talented people must be respected as

equals and be given the freedom to create

and innovate. You don’t hire a talent to

tell him or her exactly how to do what

they are talented at. That would be like

hiring Michael Jackson and then telling

him how to write a hit song. We want our

talented people to feel encouraged to act

independently and bravely, that is how

their talents best are put to use for Find-

wise and our clients.

FINDING TALENT

OUR CORE VALUES

We are a value based company, and our culture affects everything from how we make every day decisions to how we talk to our clients. Our corporate culture is built on our 5 core values and helps us to create a common ground at all our offices:

TEAM PLAYTEAM OVER INDIVIDUAL PERFORMANCE»The working climate is very open with a focus on team work and helping each other to excel« Quote from »A great place to work« survey

KNOWLEDGE SHARINGCOMMON OVER INDIVIDUAL KNOWLEDGE

»There is a constant exchange of knowledge and a strive for improvement«Quote from »A great place to work« survey

FIGHTING SPIRITFIGHTER OVER FOLLOWER»A can-do attitude and we truly want to make our clients happy! I feels like everyone take much pride in delivering to the best of their abilities«Quote from »A great place to work« survey

CLIENT FOCUSLONG OVER SHORT TERM VALUE»Although confident in the delivery we still scrutinize the effort in search for something even more valuable«Quote from »A great place to work« survey

CONTINUOUS IMPROVEMENTINNOVATION OVER SAFE CHOICES»You get to work with innovation within one of the industry’s most interesting areas«Quote from »A great place to work« survey

successful search project does

not only involve technology and having

the most skilled developers. To utilize

the full potential and receive return on

search technology investments there are

five main dimensions that all need to be

in focus when developing search solu-

tions, and that require additional compe-

tencies to be involved.

This holistic approach to implement-

ing search technology we call Findability

by Findwise.

FINDABILITY DIMENSIONS

some things should go without

saying. Things like sustainability and

social responsibility. On the other hand,

their importance is of such great value

that they deserve to be spoken about:

Findwise consciously strive to avoid

impact on the environment. We also

monitor and ensure active compli-

ance with laws, ethical standards and

international norms.

Sustainability and social responsi bility

are integral parts of the Findwise logic.

Since we always think long-term, the

very nature of our services and products

are forward looking.

Our work, and how we work, make the

world a better place today – and tomor-

row.

CORPORATERESPONSIBILITY

»what makes me think Findwise

is a great place to work is the feeling of

community. We have a lot of social ac-

tivities which I think is great. I ve never

been in a workplace where we’ve had so

many before - we even do a lot together

outside of work. I definitely feel that

there is a family feeling at Findwise«

Quote from »A great place to work« survey.

FINDWISE FAMILY

We are proud to be recognized as a great place to work by our employees ...

FindwiseTHIS IS A GREAT PLACE TO WORK95%

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THIS IS A GREAT PLACE TO WORK

95% of the employees stated that Findwise is a great place to work in the »Great place to work« survey 2014.

... and here are just some of the many reasons why you should join the Findwise family.

WHAT IS IT LIKE TO WORK AT FINDWISE? Meet two of our employees!

MEIDI TÕNISSON, STOCKHOLM

HOW LONG HAVE YOU BEEN WORKING AT FINDWISE?

Since September 2013.

HOW DID YOU JOIN FINDWISE?

I first came to join Findwise in January of 2013, when I started my master thesis project during my last semester of Com-puter Science studies at KTH.

WHAT IS YOUR ROLE AT FINDWISE?

I’m a software developer. Typical tasks for me include building informative dashboards in Splunk, figuring out the best way to extract metadata from a docu-ment, or troubleshooting a broken syno-nym service. I’m also a thesis supervisor, so I get to explore areas of search tech-nology that I might not have the chance to explore in my day-to-day customer projects.

WHAT IS THE BEST THING ABOUT WORKING AT FINDWISE?

The best thing about working at Findwise

is definitely the atmosphere and company culture. Voicing your opinions or con-cerns is seen as something positive, and the lack of strict hierarchies makes it easy to bring about changes that you might feel strongly about. You can always dis-cuss any technical or architectural deci-sions you might have to make with your colleagues, and be guaranteed that they’ll all have strong and informed opinions.

WHAT ARE YOUR GOALS?

I want to improve my skills as a developer within the search technology field. For me, this means getting a taste of many different search technologies to ensure that I’ll become as versatile a developer as I can be. I love learning!

TORSTEN LANDERGREN, GOTHENBURG

HOW LONG HAVE YOU BEEN WORKING AT FINDWISE?

I started working here in 2010.

HOW DID YOU JOIN FINDWISE?

I joined Findwise straight out of univer-sity. I studied Computer Science at Chal-mers.

WHAT IS YOUR ROLE AT FINDWISE?

I’m a developer and Tech lead which and as such I have the technical responsibil-ity for some of our customer projects. Parts of this includes working with our project managers and the customers to find and solve their problems. But the is also a large technical part where I try to help project members make decisions on how to solve problems and guide them to similar solutions that we have built in

the past.

WHAT IS THE BEST THING ABOUT WORKING AT FINDWISE?

The atmosphere and the people are great and there is always some activity coming up. There is also a great freedom in both how/when people work and with how they develop within the organisation.

WHAT ARE YOUR GOALS?

I would say that I don’t have any tangible goals but rather that I want to be some-where where I feel that I grow from both a technical perspective and as a person.

LOVED BY THE BIGGEST

Our customers are major players, and they consider us to be serious and skilled.

You can learn a lot about a company by studying its customers. And Findwise has an impressive list of satisfied clients.

tomorrow simplicity will rule.

Employees will still enter digital work-

places through several devices. But they

will also take a higher standard of us-

ability for granted. Simplicity means

easier, faster and smarter. We imagine

one search for all situations, a Google

experience for both employees and cus-

tomers. With stunningly high accuracy

and no middle step. Our vision is that

the desired content is displayed immedi-

ately, merging search technology with Big

Data and Business Intelligence. Taking

know ledge based decision making to the

next level. That is true Findability by

Findwise.

Findwise – at your service.

THE BUSINESS WORLD TOMORROW

»THE AVERAGE NEVER WIN«

The Findwise Spirit

Business

Transcript of The Findwise Spirit