The Experts Talk, Idealist Consulting, How To Evaluate Payment Processors
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Transcript of The Experts Talk, Idealist Consulting, How To Evaluate Payment Processors
The Experts Talk:
How to Evaluate Payment
ProcessorsPresented by:
Idealist Consulting
Facilitator: Cat Monaghan
Solutions Analyst
Presenter: Lila Pigott
Solutions Analyst
A payment processor is a service that processed credit card payments. Processing includes verification of
available funds and anti-fraud measures.
What is a Payment Processor?
Salesforce integrates with certain payment processors simplifying
moving data related to payments into your database.
Why Are We Talking About Payment Processors?
• What do you want it to do?
• How much does it cost?
• How easy is it to use?
The Big ThreeQuestions to Ask When You’re Picking a Payment Processor
What Do You Want It To Do?
• Payment types• Volume• Integrated or
unintegrated
What Do You Want It To Do?Payment Types
• Donations• Event Tickets• Memberships• Online Shopping Cart• Peer to Peer Fundraising• Recurring Payments
What do you want it to do?Volume
• Low Volume: 90% of donations come in via check. Five online donations per month.
• Increasing Volume: Online donations increased from 50 to 75% of donation volume over the past year. Processing time has doubled for staff.
• Integrated: Event ticket purchases made through website are automatically reflected on the contact record of the purchaser in Salesforce.
• Unintegrated: Books purchased via Paypal through website. Staff manually associate purchase with contact record in Salesforce
What do you want it to do?Integrated or Unintegrated
• Transaction fees• Per transaction flat
rate• Flat rate event fee• Per month flat rate• Contract fees
How Much Does it Cost?
• The more it does, the more complex it is
• The ole’ time vs money conundrum• It’s plug and play only up to a certain
point Create new event pages Manage various donation funds Multiple campaign pages
How Easy Is It To Use?
Donations
Integrated:• IATS Brickwork – simple solution, proprietary
payment processor.• Click&Pledge - simple to complex solution,
proprietary processor.• Linvio Payment Connect – complex solution, allows
choice of processor (PayPal, Authorize.net, WorldPay, Google Checkout , eWay)
Unintegrated:• Paypal• FirstGiving
Events
Integrated:
• Eventbrite
• Click&Pledge• ActevaRSVP• Linvio Events• Cvent• RegOnline• Common
Ground
Unintegrated:• Paypal
Membership Fees
Integrated:• Common Ground – processor is Paypal.• Click&Pledge – possible through custom build
out.
Unintegrated:• NA
Peer to Peer Fundraising
Integrated:• Common Ground Social – integrated with
Common Ground Salesforce platform.
Unintegrated:• FirstGiving• Razu• Fundly• StayClassy
Online Shopping Carts
Integrated:• Click&Pledge• Nexternal
Unintegrated:• Paypal• Google Shopping Cart
Mobile Giving
Integrated:• Click&Pledge
Unintegrated:• Mobile Giving Foundation• MobileCause• mGive
Integrated Solution ComparisonIntegrated
Payment Processors
Donations EventsMembership
sPeer to Peer
Online Shopping
Cart
Mobile Giving
ActevaRSVP v
Click&Pledge v v v* v v
Common Ground v v v
Cvent v
Eventbrite v
IATS Brickwork v
Linvio Events v
Linvio Payment Connect v
Nexternal v
RegOnline v
*Custom programming required
Payment Processors:
Salesforce AppExchange: http://appexchange.salesforce.com/ActevaRSVP – http://www.acteva.com/acteva-rsvp-for-salesforce.htmlClick&Pledge - http://clickandpledge.com/ Common Ground - http://www.convio.com/our-products/common-ground.htmlCvent – http://www.cvent.com/en/event-management-software/Eventbrite – http://www.eventbrite.com/IATS Brickwork – http://www.iatspayments.com/english/services-brickwork.htmlLinvio Events – http://www.linvio.com/linvio_events.phpLinvio Payment Connect – http://www.linvio.com/paymentconnect.phpNexternal - http://www.nexternal.com/RegOnline - http://www.regonline.com/
Questions?