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The Evolution of Research on IS -Banker & Kauffman

Presented by Saurabh Nyalkalkar

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Introduction

` Retrospective look at the contributions to thefoundations of IS and IT Literature

` Five research streams that deal with different

definitions of Managerial problems related to IT are

identified.

1. Decision Support and Design Science

2. Value of Information

3. Human Computer Interaction

4. IS Organization and Strategy

5. Economics of Information Systems & Technology

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Decision Support & Design Science

OVERVIEW` Level of Analysis

` System Level

` Theories

` Decision Theory, Network Optimization Theory, ControlTheory

` Methodologies Used

` Mathematical Programming, Forecasting, Simulation, ExpertSystems

` Related Disciplines

` Computer Sciences, Operations Research, Economics, StrategicManagement

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Decision Support & Design Science

PERIOD KEY IDEAS

Early Period

1956 - 1958 Employing IS provided a basis for more effective market

evaluation, long range planning, and production control

1969 (Kriebel) Team Theory to illustrate the mutual dependency between costs

of acquired information and the decision it supports1974

(MacCrimmon)

Validated descriptive aspects of Team Theory

1975 (Moskowitz) Information and decision systems for production planning

1972 - IS use for scheduling in organizational contexts. E.g., multicriteria

optimization for workforce scheduling, regional bloodmanagement

1988 (Sharda et al.) Whether success of the system could be effectively documented?

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Decision Support & Design Science

PERIOD KEY IDEAS

Recent Years Empirical analysis of new artifacts and theory development

encouraged by technological changes and methodological

advances

2000 (Kelly &

Steinberg),2003(Bapna et.al)

Design of auction systems

2001 (Ba et al.) Market mechanism to design optimal strategies for investment in

knowledge

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Value of Information

OVERVIEW` Level of Analysis

` Individual decision makers, technologies in business context,firm action in market contexts

`

Theories` Information economics, real options theory, information

sharing theory

` Methodologies Used

` Decision trees, analytical models, statistical analysis,

mathematical programming, simulation

` Related Disciplines

` Economics, decision sciences, risk management

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Value of Information

PERIOD KEY IDEAS

Information, Managerial Flexibility, Decision Making

1975 (Miller) Value of information under conditions of primary dependency

on sequence of presentation

1975 (Ponssard) Dominance criteria for optimal strategic actions

1976 (Ponssard) Information value in competition

1971 (Hoos) Use of information systems in public planning

1975 (King &

Cleland)

MIS Design

1981 (Hilton) Managerial flexibility has no general monotonic relationship

with information value. Accuracy & aggregation level - criticaldeterminants of value of information

1982 (Harris et al.) Analysis of settings in which divisional manager possess

asymmetric information and different goals. - An incentive

based transfer pricing scheme

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Value of Information

PERIOD KEY IDEAS

1985 (McCardle),

1987 (Mamer &

McCardle)

Value of information based thinking to optimize information

acquisition for technology adoption under uncertainity

1996 (Parsons) Modeling of information using information theory

1997 (Mehrofer) Why value of perfect information is increasing in managerialflexibility

2003 ( Schwarz,

Zozaya-Gorostiza)

Real options to study commitment escalation and project

investment

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Human Computer Systems Design

OVERVIEW

` Level of Analysis

` User focused, both individual and groups.

` Theories

` Cognitive style, behavioral decision theory

` Methodologies Used

` Experiments, argumentation, simulation, system test beds

` Related Disciplines

` Cognitive psychology, decision science, design science

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Human Computer Systems Design

PERIOD KEY IDEAS

1971 (Ackoff) Management misinformation, over abundance of irrelevant

information

Heuristic cognitive styles vs Systematic cognitive styles

1978 (Chervany &

Dickson)

The Minnesota experiments to study information overload.

They found that decision making was affected by IS structureand attributes of individual decision makers

Zmudd Counterpoints to Minnesota experiments

Group Decision Support

1984 (Remus) Tabulted information vs Graphical information

1987 (DeSanctis,Gallup)

Framework for applying & design of GDSS and EMS

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IS Organization & Strategy

OVERVIEW` Level of Analysis

` Individuals, groups, business units, organizations, market places

` Theories

` Diffusion theory, media richness theory, resource based view ofthe firm, transaction cost economics, task technology fit,technology acceptance model

` Methodologies Used

` Models, case studies, field studies, experiments, surveys, cross-

sectional and longitudinal designs, argumentation..` Related Disciplines

` Organizational theory, strategic management, social psychology,cognitive psychology, economics

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Key Ideas

` IS use and user satisfaction

` User development communication patterns

` Theory of reasoned actions

` Technology acceptance model

` Diffusion of innovations model

` Task-technology fit model

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Key Ideas

` IS, Strategic planning` Determinants of electronic integration

` Structure of IT & Organizational Change

` Effective global disaggregation

` Impact of IT on stock evaluation

` Potential value of e-commerce evaluation

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Economics of IS & IT

OVERVIEW` Level of Analysis

` Individuals, groups, business units, firm, organizations, marketplaces

`

Theories` Theory of firm, production economics, game theory, contract &

incomplete contracts theory, network externalities

` Methodologies Used

` Analytical modeling, empirical analysis and econometrics, cross-

sectional and longitudinal designs, experiments, simulation` Related Disciplines

` Economics, Operations research, Management.

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Key Ideas

` IT investements, Firm Size, Productivity & Value

` The productivity paradox

` IT Substitution and International productivity estimates

` Process performance, Customer satisfaction and Systems

use effects

` Software Engineering Economics

` Software Development Productivity

` Software Quality, Capability maturity, Software Contracts

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Key Ideas

` IT Planning, Knowledge Workers and IS Human Capital` Economics of Technology Diffusion

` Network externalities

` Punctuated technology diffusion model

` Coordination mechanisms and ownership of IT Assets` IT, Financial markets & Internet based mercantile exchange

` IT impacts in the financial markets

` Internet based market mechanisms for mercantile exchange

` Economics, IS and Electronic commerce

` Towards IPR, KM, Infrastructure outsourcing, design of IT

based market mechanisms

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Way Ahead

` Continued study of problems in IS management

` It is expected that the extent of inter-disciplinary

research will increase

` Development in other disciplines will continue to play a

key role in development in managerial knowledge of IT.