The End of Search (As We Know It)

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The end of Search Mascha Driessen, @mdriessen

Transcript of The End of Search (As We Know It)

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The end of Search

Mascha Driessen, @mdriessen

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PREDICTING THE FUTURE

http://aka.ms/Blnn9m

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PERVASIVE PREDICTIVE PROACTIVE

http://aka.ms/Blnn9m

PREDICTING THE FUTURE

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Toekomst voorspellen

PERVASIVE

ANYWHEREANY DEVICE

PREDICTING THE FUTURE

http://aka.ms/Blnn9mHet einde van Search

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PREDICTIVE

ANTICIPATINGNEEDS

PREDICTING THE FUTURE

http://aka.ms/Blnn9mHet einde van Search

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PROACTIVE

GETTING AN ANSWER BEFORE ASKING SOMETHING

PREDICTING THE FUTURE

http://aka.ms/Blnn9mHet einde van Search

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PERVASIVE

PREDICTIVE

PROACTIVE

http://aka.ms/Blnn9m

PREDICTING THE FUTURE

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Bing is integrated in Microsoft’s products and strategy

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How? So what?

The Bing Network is growing fast.

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WindowsWhat? Windows10! Uuuhhm?

Source: 1. Microsoft Internal Data, July 2016 (worldwide numbers); 2. Bing searches on PC and Tablet by Windows 10 and non-Windows 10 devices , Oct 2015 & Jan 2016

4-5x 19%

Increase in Bing syndicated clicks

of Bing clicks from syndication expected in 2016 (U.S.)

400M+devices running Windows 101

35%+of Bing searches in Europeare from Windows 102

40%+Increase in Bing UK queries with Windows 10 (Dec. vs. Oct.) 2

90%Microsoft Edge users retain

Bing as their default1

“Windows 10 is a Bing honeypot —and it’s working”

“Milestone: Bing Now Profitable As Windows 10 Success Boosts Usage”

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A partner for the industry Bing’s Syndication Network

ENRICHING THE BING EXPERIENCE• Bing utilizes data from Yelp, Twitter,

Foursquare and TripAdvisor to enhance search results

ENRICHING EXPERIENCES IN APPS• Uber utilizes Bing’s mapping technology• Android developers can leverage Bing’s

knowledge graph within their apps• Cyanogen OS includes Microsoft services such

as Bing

DEVICE INTEGRATION• Powering web results for Siri and Spotlight

Search• Default search on Amazon Kindle Devices

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11 billion+ Searches every month

568 million Users per month

It works

Source:  comScore qSearch (custom), August 2016.  Bing Network includes Bing, Yahoo Search (searches powered by Bing), and AOL Search Network worldwide.

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32% of consumers in the US are using Bing

It works

Source:  comScore qSearch, explicit Core Search (custom), August 2016.  Bing Network includes Bing, Yahoo Search (searches powered by Bing), and AOL Search Network worldwide.

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7MUsers in the Netherlands

It works

Source:  comScore qSearch (custom), Nov 2016.  Bing Network includes Bing, Yahoo Search (searches powered by Bing), and AOL Search Network worldwide.

@mdriessen

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The Bing Network in Europe

Market shareUnique visitorsMonthly searches

comScore qSearch (custom), June 2016..comScore qSearch, August 2016 Bing Network includes Microsoft sites, Yahoo sites (searches powered by Bing), and AOL sites in Western Europe

United Kingdom

32M

900M

24.5%France

20M

622M

17.6Germany

23M

442M

11.8%Netherlan

ds

8M

123M

9%

Denmark

1M

12M

7.6%Sweden

3M

33M

11.5%Norway

1M

16M

17.2%Finland

1M

15M

7%

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Hi Mascha! How can I help?Try what’s the forecast?See more

@mdriessen

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Predictive intelligence

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18 Image Source: Courtesy of The Korean Times

Bing predicts NL-ARG football results

@mdriessen

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THE END OF SEARCH AS WE KNOW IT…

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Voice search

Image sourced via creative commons: http://bit.ly/1UpJrXo

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70%Of millennials are using voice search

Source: Thrive Analytics, “Is the Personal Assistant the Successor to Search?” October 2014

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Voice search leads to longer search queries

1 Words 2 Words 3 Words 4 Words 5 Words 6 Words 7 Words 8 Words 9 Words 10+ Words

Speech Text

Average Bing Ads search query consists of 2-3 words

Windows 10 voice searches are longer

Data Source: Microsoft Internal data, April 2015

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A. Cheap holiday Turkey

B. Costs for a holiday to Turkey with family

1. Voice means long tail keywords

@mdriessen

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A. Cheap holiday Turkey

B. How much does a holiday to Turkey cost?

2. Add questions

@mdriessen

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A. What are the costs of a flight to Turkey?

B. What are the costs for a flight to Turkey?

3. Think of prepositions

Image Source: Courtesy of w-dog.net

@mdriessen

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Focus on searches in the area

Data Source: Bing Internal data Jan-Feb 2015

40%

40% of mobile searches have a local intent, compared to 30%

for desktop searches.

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Visual search

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https://www.captionbot.ai/

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Bots - Messaging als het nieuwe search

https://dev.botframework.com/

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“Empower every person and every organization on the planet to achieve more.”

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Empowering

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PERVASIVE PREDICTIVE PROACTIVE

http://aka.ms/Blnn9m

PREDICTING THE FUTURE

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Nemen machines de macht over?Search is the

new electricity

@mdriessen

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Will machines take over?

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@mdriessen

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Benign – people depend on machines

35 Image Source: Courtesy of Disney Pixar

@mdriessen

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Aggressive – machines are taking over

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@mdriessen

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Can a machine be better than us?

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Can a machine be creative?

A wounded deer leaps highest,

I’ve heard the daffodil

I’ve heard the flag to-day

I’ve heard the hunter tell;

‘Tis but the ecstasy of death,

And then the brake is almost done,

And sunrise grows so near

Sunrise grows so near

That we can touch the despair and frenzied hope of all the ages.

A BA spider sewed at night

Without a lightUpon an arc of white.If ruff it was of dameOr shroud of gnome, Himself, himself inform.Of immortalityHis strategyWas physiognomy.

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Working together, not against each other

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@mdriessen

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Mascha Driessen, @mdriessen

Search is dead, long live Search

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Mascha Driessen, @mdriessen

Search is dead, long live Search

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Mascha Driessen, @mdriessen

Search is dead, long live ProductivityMascha DriessenSr. Director Western Europe Microsoft@mdriessen

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Mascha Driessen, @mdriessen

Mascha DriessenSr. Director Western Europe Microsoft@mdriessen

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Thank you!

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© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.

Because Microsoft must respond to changing market conditions, it should not be interpreted as a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the dateof this presentation.

Microsoft MAKES NO WARRANTIES–EXPRESS, IMPLIED, OR STATUTORY–REGARDING THEI NFORMATION IN THIS PRESENTATION.