The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on...

14
The dotMailer Platform

Transcript of The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on...

Page 1: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

The dotMailer Platform

Page 2: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Who are we?

o dotMailer is owned by the dotDigital Group PLC

o AIM listed on London Stock Exchangeo 12 years of experience in digital

marketingo £9 million turnover companyo dotMailer is the largest UK ESPo SaaS platform, self serviceo We understand ecommerce

The Digital Marketing Experts 2

Page 3: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Email Marketing offerings

o One platform fits all!

o Credit card solution for small SME’so Professional product for Medium SME’so Enterprise product for large SME’ s & small

corporateso Corporate solution for large & global

businesso Reseller program for referralso White label for agencieso Channel offering for partners

o All this only possible due to a quality platform.. No one else can do this!

o All of the above in any language (alpha)

The Digital Marketing Experts 3

Page 4: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Some ‘People’ Stats

o 52k accounts, 19k managed userso 2 million people read a dotMailer sent email

each dayo Developed by a team of 24 engineerso Supported by a team of 20 customer service

repso Additional help

o Dedicated Account manager o Pooled account managero Consultants

o Used by o People in over 150+ countrieso 254 resellers & large corporates combinedo Companies of 1 person & 285,000 people!The Digital Marketing Experts 4

Page 5: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Some Recent Technical Numbers (March

2012)

o Send Rate of 2 million plus per houro Sent from 500 pre warmed IPs o From our allocation of 4000 IP’s on standbyo 2 million people read a dotMailer sent email

each dayo 500+ Images served per secondo 200 million emails sent a montho 40 millions opens tracked a montho 7.5 million clicks monitored a montho 14m bounced processed a montho 180 million contract imported a montho 100% uptime

The Digital Marketing Experts 5

Page 6: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Integrations out of the box

o Platform is designed for integrationo Rich API with over 80+ methodso Out of the box integrations with:

o Magentoo dotCommerceo Salesforceo Microsoft Dynamicso Sales Logixo X.commerce (eBay)

o Dedicated product integrations teamo Many more connectors in

development!

The Digital Marketing Experts 6

Page 7: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

NASA technology with a Fisher Price interface

o Drag & Drop o Easy Editingo Segmentation: demographic,

geographic & behaviouralo Image managemento Dynamic content to deliver

relevancyo Powerful APIs for unlimited integrationo One click Personalisation o Detailed tracking & reportingo Branded surveys: automated data

appendingo Inbox preview o Triggers & Marketing Automationo Extensive split testingo Multi lingual interface

The Digital Marketing Experts 7

Page 8: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

For Example: Easy Editor In Focus

o Revolutionary Editor for template creation

o Large Gallery of free templateso Simple to personalise on any data you

holdo Flexible & easy to use dynamic

contento Manage, upload, insert and crop

imageso Insert & track links with keywordso Host documents or files for downloado Easily add links to

o Send to a friend o Over 30 social networkso Integrate with Google Analytics

The Digital Marketing Experts 8

Page 9: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Data Management

The Digital Marketing Experts 9

o Easily create targeted segmentso Demographics - gender, age, business

etco Engagement – open, click, purchasedo Location – Zip, postcode, open

geolocationo Relevancy equals results

o Easily create data capture pointso Sign up formso Preference centres for your contactso Landing pages o Competitionso Branded Surveys

o Download & manage suppression lists

Page 10: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Marketing Automation

o Trigger campaigns automatically generate you ROIo Automate follow ups upon open &

clicko Automate series of triggered

campaignso Convert new customers o Retain clients with renewal notices o Anything date or time related!

o Auto respond when a new contact o signs up o Replies to a campaign

o Automate custom eventso Birthdayso Seasonso Life cycle milestones

The Digital Marketing Experts 10

Page 11: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Delivering your campaign

o Test Test Testo Preview in 28 ISPs with images on &

offo Multiple subject line split testingo Multiple Sending Email addresseso Multiple Friendly From addresso Multiple content variationso Free test sends

o Soft & hard bounces managed by youo Custom from domain, fully

authenticatedo ISP feedback loops integrationo Simple instant unsubscribe processo 12 years delivery experience & ISP

relationsThe Digital Marketing Experts 11

Page 12: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Closing the loop

o dotMailer offers real time reporting where each report can beo Filtered by address book, segment,

demographics or dynamic contento Drilled down to individual contacto Created quick re-engagement or

remail campaigns

The Digital Marketing Experts 12

o Openso Links Clickedo Social networking

viewso Replieso Hard & Soft bounceso Return on Investment

o Hotspot reporto Boardroom ready print reporto Hot prospectso Compare campaignso Unsubscribers, ISP

compliantso Email client analysis

Page 13: The dotMailer Platform. Who are we? o dotMailer is owned by the dotDigital Group PLC o AIM listed on London Stock Exchange o 12 years of experience in.

Global marketplace

o Create & send emails in multiple languageso All language and character sets

availableo Multilingual interface (alpha)o Automatic local language of public

pages o unsubscribe o Forward to a friend

The Digital Marketing Experts 13

o Germano Spanisho Finnisho Frencho Italiano Dutcho Polish

o Portugueseo Swedisho Chineseo Hungariano Slovako Turkisho Norwegian