The DNA of the 21st Century Company
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Transcript of The DNA of the 21st Century Company
TheTrulyAdap-veOrganisa-onTheDNAofthe21stCenturyOrganisa-on
EddyJ.Schuermans
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Thetensionbetweenorganiza0onsop0mizedforpredictabilityandtheunpredictableworldtheyinhabithas
reachedabreakingpoint*
(*)TheresponsiveOrgCopyrightCEONAVbvba2015
Outlineofpresenta-on
TheNewEconomy
The21stCenturyEnterprise
Value
ShiJs
ChangingWorldviews
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Wherearewecomingfrom–TheTaylorCanyon
Source:NielsPflaeging–Organizeforcomplexity
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Astackedeconomiclandscape–newsocialandeconomicstructuresarecreated
Source:BCGresearch
BusinessEcosystems
Radical
AdjacenciesSelf
Determina-on
MassDifferen-a-on
Borges’map
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Effects
• Externalisa-on• Ubiquitousconnec-vity
• Ubiquitoussensing• Convergentdata
• Lessfric-on
Transforma-veTechnologies
ThePerfectStorm
Connec-ivity TheCloud The
Commons-OpenSource
SoJwareDrivenCompani
es
IOT
Blockchain
BigData
MachineLearning TensorFlow
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Transforma-veTechnologiesRealBusinessImpact
Neweconomicsofscaleandscopethru– Businesspladorms– Business
ecosystemsRapidscaleatlowriskandlowcost
Democra-sa-on
Dematerialisa-on
Demone-sa-on
Scaledinterac-ons&rela-onships
Desintermedia-on–Fric-onfreebusiness
Externalisedbusinessenvironments
Con-nuousdelivery&change
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• Sharedeconomics–lesscapex• Crowdsourcing–speedsupinnova-on,
derisks• moveoutofoldROINPVmodelsvsop-ons
andtransforma-onalnarra-ves• Crowdfunding–democra-sa-on• Newopportunityspaces
– P2Plending– Brokerlesswealthmgt
Thenewfinancinglandscape
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• Everyoneconsumerandproducer–self-determina-on
• Customerpartofinnova-onprocess
• Trustbeinganimportantenabler• NXTGen-itshouldnotbeperfect
Thenewcustomer
Imadeit,Wemadeit,Imadeit
MinecraJ
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Sen-entneeds• Movetosen-entneeds,
(experience)awayfromtransac-onal
• Theuseofservicesthathavelihleactualcost
• Tofulfillneedsaroundcommunica-onandself-determina-on
• Thebigbahleisaboutgrabbingthemul-taskinguser’sahen-on(-me)
😄🤓😡☹❤
ShiJtoatransac-onfree,price-freeeconomy
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Product=Consumer(data)vsPrivacy
Thepersonaldataeconomy
Sourcepictures:WeconomicsCopyrightCEONAVbvba2015
This-meitisdifferentTheworldisrecalibra-ng
EveryfewhundredyearsinWesternHistorythereoccursa
sharptransforma-on...itsworldview;itsbasicvalues;itsocialandpoli-calstructure;itsarts;itskeyins-tu-ons.
FiJyyearslater,thereisanewworld.Andthepeopleborn
thencannotevenimaginetheworldinwhichtheirgrandparentslived.Wearecurrentlylivingthroughjustsucha
transforma-on.Itiscrea-ngthepost-capitalistsociety
PeterDrucker
Thenewvalueimpera-vesoftheknowledgesociety
Theorganiza-onisoneofmanyorganiza-onsrevolvingaroundthecustomerandproviders,employeesandpartnerstomeetshiJingneeds
anddesires
Oldschool• Enterpriseasa
machine• ShareholderValue
equalsprofit
Newschool:• enterpriseasalivingecosystemtoprovide
• Consistentlysa-sfactorycustomerexperience–yetmassdifferen-a-on
• Trustandprivacy• U-lityvalueorenableecosystemsofcustomers,
providersandpartners(out)• Aknowledgecrea-ngworkcommunityhelping
memberstodeploytheirfullpoten-al(wholeness)
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Whatiskeytosurvive&thrive?Inspira-onsources–Vantagepoints
TrulyAdap-ve
Organisa-on
Neweconomicsofscale Longevity
HumanConsciousness
Unpredic-tability
TheRessponsiveOrg
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Detailreferencesofresourcesusedforresearch
• “TheElas-cEnterprise”,NicholasVitalari,&HaydnShaughnessy.
• “SHIFTAuser’sguidetotheneweconomy”,HaydnShaughnessy.
• “TheLivingCompany”,ArieDeGeus• “Organizeforcomplexity”,NielsPflaeging• “Reinven-ngOrganiza-ons”,FredericLaloux
• Responsive.orgmanifestohhp://www.responsive.org/manifesto
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MemoryoftheFuture
Cohesive
Tolerant
Conserva-veinfinancing
RadicalAdjacency
Opportuni-esPordolio
SapientLeadership
Op-onsThinking
Massdifferen-a-on
Evolu-onarypurpose
Wholeness
Purpose
Empowering
Networking
Experimenta-on
Transparency&Trust
FuturesReady
Persona&Iden-ty
BusinessEcosystem
Autonomy&Op-ons
TrulyAdap0veEnterprise
DefiningtheDNAofthe21stCCompany
SelfManagement
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AtrulyAdap-ve
Company
✔✔✔✔
FuturesReady
Persona&Iden-ty
BusinessEcosystem
Autonomy&Op-ons
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ThankYou,[email protected]
AboutCEONAV
WehelpCompaniestobeherNavigateandThriveinanincreasinglyComplexandUncertainBusinessEnvironment
FuturesReadyCapacity
ThisisaboutbuildingCapabili-es
Front-EndDiscovery&Ac-va-onThisisaboutcrea-ng
Opportuni-es
DecisionManagement3.0
ThisisaboutOp-onsThinking
Weadvise,curate,train&coach
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