The Discipline of TeamsJon R. Katzenbach and Douglas K. SmithPresented By: Bobby PfennigsMohamed Alzabidi

Definition

A team is a small number of people with complimentary skills who are committed to a common purpose, set of performance goals, and an approach for which they hold themselves mutually accountable

Are Teams the same as Groups?

NO!!

Whats the Difference between Work Groups and Teams?

Work Groups

Strong clearly focused leaderIndividual accountabilityPurpose is same as organizations missionIndividual work productsRuns efficient meetingsMeasures its effectiveness indirectly by its influence on others (such as financial performance of business)Discusses decides and delegates

Teams

Shared leadership rolesIndividual and mutual accountabilitySpecific team purpose that team deliversCollective work productsEncourages open-ended discussions and active problem solving meetingsMeasures performance directly by assessing collective work productsDiscusses decides and does real work together

Footholds for TeamSpecific team performance goals/objectivesClear communication/constructive conflictAttainability of specific goalsSmall wins that lead to broader purposeChallenging goalsEffective size and skill mix

Skill Requirements

Technical or functional Expertise

Problem Solving and Decision Making

Interpersonal

Three Types of Teams

Teams that recommend things

Teams that make or do things

Teams that run things

Questions?Comments?